Contact
Call or text us.
Call or text (415) 640-1667. A person answers, though not always right away. Tell us your business and what you see.
Start your 25 days free Call (415) 640-1667
25 days free. Cancel anytime.
What should I tell you?
What to
send us.
A few plain facts help us help you fast.
- Your business name and town.
- Which screen you were on, and what it said. A photo of the screen is fine.
- Who you are: owner, manager or staff.
- What you were trying to do.
Please do not send
Keep these
private.
Do not send card numbers, passwords, sign-in codes or a worker's health answers. Tell us the problem, not the symptoms.
I cannot sign in. What now?
Sign-in help,
step by step.
Use the right email.
Use the email address your manager invited.
Ask for a new code.
The 6-digit code works for 10 minutes. You get 5 tries.
Check spam, and slow down.
The code email can land in spam. Each email gets 5 codes an hour.
No phone? Use the shop tablet.
Ask your manager. Tap your name, then type your 4-digit PIN. Five wrong tries lock it for 15 minutes.
Still stuck? Call or text us.
Call or text (415) 640-1667. Lost a phone? Call or text us, and say so.
The steps for each screen are written out in the help center.
Am I ready to sign up?
Not sure yet?
Try it without an account.
The demo runs the real screens on sample data. Or text us a question first.
25 days free. Cancel anytime.
Pick your kind of place on the first screen and the checks are built for it.
Questions
Before you
start.
How do I reach you?
Call or text (415) 640-1667.
I cannot sign in. What do I do?
Ask for a new 6-digit code, sent to the email your manager used. It lasts 10 minutes. If it still fails, call or text us.
My worker has no phone. Can they still check in?
Yes. A manager sets up a shop tablet. The worker taps their name and types a 4-digit PIN.
Can you help me set up my place?
Setup asks a few plain questions and builds the checks for you. If you get stuck, call or text us.
Should I text you my sick worker's answers?
No. Health answers stay private with the worker. Tell us the problem, not the symptoms.
Your binder is ready when the inspector is.
Pick your place. Start with one shift.
Start your 25 days free See it work
25 days free. Cancel anytime.
Questions? Call or text (415) 640-1667