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Big Rock Deli

Other food place · San Rafael, CA

19 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

1 problem found · Routine county inspection · Jun 12, 2026

Is that a lot?

We can't say yet. Too few places here have a number.

What was found out about Big Rock Deli?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Dish machine observed dispensing inadequate sanitizer solution after completing multiple cycles. Ensure dish machine dispense adequate sanitizer concentration before and during use. Machine was not actively in use at time of inspection. Instructed staff to manually clean and sanitize utensils at 3-compartment sink at this time. CHSC 114101.aHow to fixFix it

See all 1 item ↓

Source: Marin County Community Development Agency, Environmental Health Services

We review Marin County health data to make this report. We are not the Marin County Community Development Agency, Environmental Health Services.

Which one are you?

For Big Rock Deli's team

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Welcome, Big Rock Deli. We'll walk through this together, one item at a time. To log the fixes, claim Big Rock Deli first; we check that you run it.

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  1. Fix it together

    Follow the steps for each item, with the rule beside it.

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  3. Show what you did

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Each fix step comes from our free guides, built on the FDA Food Code your state uses.

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What people see next

Under each item here, people see what you fixed, in your words.

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Inspections

From Marin County Community Development Agency, Environmental Health Services · 19 inspections on record · Last checked Oct 6, 2026

The county visited 2 times in the last 12 months (2 routine).

In the county's data, most inspections are labeled semi-yearly, then yearly; a follow-up visit comes after violations.

Every visit

  1. LatestJun 12, 2026Routine inspectionGreen placard

    This one: Green placard, inspected Jun 12, 2026.

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Dish machine observed dispensing inadequate sanitizer solution after completing multiple cycles. Ensure dish machine dispense adequate sanitizer concentration before and during use. Machine was not actively in use at time of inspection. Instructed staff to manually clean and sanitize utensils at 3-compartment sink at this time.

      The department's words

      CHSC 114101.a Dish machine observed dispensing inadequate sanitizer solution after completing multiple cycles. Ensure dish machine dispense adequate sanitizer concentration before and during use. Machine was not actively in use at time of inspection. Instructed staff to manually clean and sanitize utensils at 3-compartment sink at this time.

  2. EarlierDec 1, 2025Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Paper towels observed stored on top of dispenser unit at hand sink upon arrival to site. hand sink supplies shall be stored in approved dispensing units. Corrected on site.

      The department's words

      CHSC 113953.2 Paper towels observed stored on top of dispenser unit at hand sink upon arrival to site. hand sink supplies shall be stored in approved dispensing units. Corrected on site.

  3. EarlierMar 5, 2025Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Observed 3 containers of cooked rice at 155 F in covered deep pans in the walk-in. Cool foods in thin pans on the cooking / cooling rack. Rice moved to pans on the cooling rack.

      The department's words

      CHSC 114002 Observed 3 containers of cooked rice at 155 F in covered deep pans in the walk-in. Cool foods in thin pans on the cooking / cooling rack. Rice moved to pans on the cooling rack.

  4. EarlierMar 29, 2024Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Observed 0ppm chlorine in machine.

      The department's words

      CHSC 114099.7 Observed 0ppm chlorine in machine.

  5. EarlierMar 12, 2024Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Code CHSC 113996

      The department's words

      Code CHSC 113996

  6. EarlierMar 14, 2023Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Code CHSC 114099.7

      The department's words

      Code CHSC 114099.7

  7. EarlierSep 2, 2022Follow-up inspectionGreen placard

    3 violations listed, 0 marked critical.

    Not critical (3)

    • MAJOR: Observed the following foods at unsafe temperatures: - pico de gallo at 57.4F, shredded cheese at 51.2F, guacamole with tomato at 53.7F in salsa counter cooler (placed there >2hrs. prior) -- 1/4 qt. pico, 1 qt. cheese, 1 qt. guacamole discarded; non-PHFs moved to other cooler. Repair cooler ASAP and do NOT use until repaired to cold hold at 41F or below. - drop pan of chicken at ~106F, drop pan of veggies at ~120F on top of steam table (placed there Maintain potentially hazardous foods (PHFs) cold at 41F or below OR hot at 135F or above.

      The department's words

      CHSC 113996 MAJOR: Observed the following foods at unsafe temperatures: - pico de gallo at 57.4F, shredded cheese at 51.2F, guacamole with tomato at 53.7F in salsa counter cooler (placed there >2hrs. prior) -- 1/4 qt. pico, 1 qt. cheese, 1 qt. guacamole discarded; non-PHFs moved to other cooler. Repair cooler ASAP and do NOT use until repaired to cold hold at 41F or below. - drop pan of chicken at ~106F, drop pan of veggies at ~120F on top of steam table (placed there Maintain potentially hazardous foods (PHFs) cold at 41F or below OR hot at 135F or above.

      Corrected during the inspection

    • MAJOR: Observed BBQ chicken at 53.8F in walk in cooler, cooked yesterday and improperly cooled. 1 bus pan of chicken pieces discarded. Observed pollo at 78.6F, 77F, 72F; al pastor at 72F; asada at 74.7F, 72F in walk in - these 6 pans were cooked this morning and put in walk in cooler covered with foil and stacked ~8am. ~5.5hrs. have passed and food is still >70F, meaning cooling was not done correctly. 3x 1 qt. pollo, 1x 1 qt. pastor, 2x 1 qt. asada discarded by operator. Discussed with operator. PHFs must be rapidly cooled from 135-70F within 2 hours, and from 70-41F within 4 hours. Fill out cooling log. Cool foods uncovered, in small/shallow portions in walk in cooler.

      The department's words

      CHSC 114002 MAJOR: Observed BBQ chicken at 53.8F in walk in cooler, cooked yesterday and improperly cooled. 1 bus pan of chicken pieces discarded. Observed pollo at 78.6F, 77F, 72F; al pastor at 72F; asada at 74.7F, 72F in walk in - these 6 pans were cooked this morning and put in walk in cooler covered with foil and stacked ~8am. ~5.5hrs. have passed and food is still >70F, meaning cooling was not done correctly. 3x 1 qt. pollo, 1x 1 qt. pastor, 2x 1 qt. asada discarded by operator. Discussed with operator. PHFs must be rapidly cooled from 135-70F within 2 hours, and from 70-41F within 4 hours. Fill out cooling log. Cool foods uncovered, in small/shallow portions in walk in cooler.

      Corrected during the inspection

    • (new) MAJOR: Observed beans at 80-106F, meat at </= 130F, and other foods on steam table that were improperly reheated for hot holding ~20 mins. ago. PHFs must be reheated to 165F for hot holding - steam tables shall NOT be used for reheating (only use for hot holding). Operator reheated all foods on steam table to 165F immediately. Hot hold foods at >135F. COS.

      The department's words

      CHSC 114016 (new) MAJOR: Observed beans at 80-106F, meat at </= 130F, and other foods on steam table that were improperly reheated for hot holding ~20 mins. ago. PHFs must be reheated to 165F for hot holding - steam tables shall NOT be used for reheating (only use for hot holding). Operator reheated all foods on steam table to 165F immediately. Hot hold foods at >135F. COS.

      Corrected during the inspection

  8. EarlierAug 31, 2022Routine inspectionYellow placard

    2 violations listed, 2 marked critical.

    Critical (2)

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      MAJOR: Observed the following foods at unsafe temperatures: - pico de gallo at 57.4F, shredded cheese at 51.2F, guacamole with tomato at 53.7F in salsa counter cooler (placed there >2hrs. prior) -- 1/4 qt. pico, 1 qt. cheese, 1 qt. guacamole discarded; non-PHFs moved to other cooler. Repair cooler ASAP and do NOT use until repaired to cold hold at 41F or below. - drop pan of chicken at ~106F, drop pan of veggies at ~120F on top of steam table (placed there </= 2 hours ago) -- instructed operator to immediately move to walk in OR reheat to 165F and hot hold in steam table at 135F or above. Maintain potentially hazardous foods (PHFs) cold at 41F or below OR hot at 135F or above.

      The department's words

      CHSC 113996 MAJOR: Observed the following foods at unsafe temperatures: - pico de gallo at 57.4F, shredded cheese at 51.2F, guacamole with tomato at 53.7F in salsa counter cooler (placed there >2hrs. prior) -- 1/4 qt. pico, 1 qt. cheese, 1 qt. guacamole discarded; non-PHFs moved to other cooler. Repair cooler ASAP and do NOT use until repaired to cold hold at 41F or below. - drop pan of chicken at ~106F, drop pan of veggies at ~120F on top of steam table (placed there </= 2 hours ago) -- instructed operator to immediately move to walk in OR reheat to 165F and hot hold in steam table at 135F or above. Maintain potentially hazardous foods (PHFs) cold at 41F or below OR hot at 135F or above.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      MAJOR: Observed BBQ chicken at 53.8F in walk in cooler, cooked yesterday and improperly cooled. 1 bus pan of chicken pieces discarded. Observed pollo at 78.6F, 77F, 72F; al pastor at 72F; asada at 74.7F, 72F in walk in - these 6 pans were cooked this morning and put in walk in cooler covered with foil and stacked ~8am. ~5.5hrs. have passed and food is still >70F, meaning cooling was not done correctly. 3x 1 qt. pollo, 1x 1 qt. pastor, 2x 1 qt. asada discarded by operator. Discussed with operator. PHFs must be rapidly cooled from 135-70F within 2 hours, and from 70-41F within 4 hours. Fill out cooling log. Cool foods uncovered, in small/shallow portions in walk in cooler.

      The department's words

      CHSC 114002 MAJOR: Observed BBQ chicken at 53.8F in walk in cooler, cooked yesterday and improperly cooled. 1 bus pan of chicken pieces discarded. Observed pollo at 78.6F, 77F, 72F; al pastor at 72F; asada at 74.7F, 72F in walk in - these 6 pans were cooked this morning and put in walk in cooler covered with foil and stacked ~8am. ~5.5hrs. have passed and food is still >70F, meaning cooling was not done correctly. 3x 1 qt. pollo, 1x 1 qt. pastor, 2x 1 qt. asada discarded by operator. Discussed with operator. PHFs must be rapidly cooled from 135-70F within 2 hours, and from 70-41F within 4 hours. Fill out cooling log. Cool foods uncovered, in small/shallow portions in walk in cooler.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

  9. EarlierAug 3, 2021Follow-up inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Code CHSC 113996

      The department's words

      Code CHSC 113996

  10. EarlierAug 3, 2021Routine inspectionNo Violation(s) Found

    No violations listed in the data.

  11. EarlierJul 29, 2021Routine inspectionGreen placard

    1 violation listed, 1 marked critical.

    Critical (1)

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Code CHSC 113996

      The department's words

      Code CHSC 113996

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

  12. EarlierJan 4, 2021Routine inspectionGreen placard

    6 violations listed, 0 marked critical.

    Not critical (6)

    • Code CHSC 113996

      The department's words

      Code CHSC 113996

      Corrected during the inspection

    • Code CHSC 114175

      The department's words

      Code CHSC 114175

      Corrected during the inspection

    • Code CHSC 114119

      The department's words

      Code CHSC 114119

      Corrected during the inspection

    • Code CHSC 114245.1

      The department's words

      Code CHSC 114245.1

      Corrected during the inspection

    • Code CHSC 114276

      The department's words

      Code CHSC 114276

      Corrected during the inspection

    Show 1 more
    • Code CHSC 114259

      The department's words

      Code CHSC 114259

      Corrected during the inspection

  13. EarlierJul 8, 2020Routine inspectionGreen placard

    6 violations listed, 6 marked critical.

    Critical (6)

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Code CHSC 113996

      The department's words

      Code CHSC 113996

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Code CHSC 114175

      The department's words

      Code CHSC 114175

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Code CHSC 114119

      The department's words

      Code CHSC 114119

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Code CHSC 114245.1

      The department's words

      Code CHSC 114245.1

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Code CHSC 114276

      The department's words

      Code CHSC 114276

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Show 1 more
    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Code CHSC 114259

      The department's words

      Code CHSC 114259

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

  14. EarlierDec 31, 2019Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Code CHSC 113953.2

      The department's words

      Code CHSC 113953.2

  15. EarlierApr 25, 2019Follow-up inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Code CHSC 114099.6

      The department's words

      Code CHSC 114099.6

      Corrected during the inspection

  16. EarlierApr 18, 2019Routine inspectionGreen placard

    1 violation listed, 1 marked critical.

    Critical (1)

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Code CHSC 114099.6

      The department's words

      Code CHSC 114099.6

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

  17. EarlierFeb 21, 2018Routine inspectionGreen placard

    3 violations listed, 0 marked critical.

    Not critical (3)

    • Get one person certified as a Certified Food Manager within 30 days. Email certificate to inspector.

      The department's words

      CHSC 113947.1 Get one person certified as a Certified Food Manager within 30 days. Email certificate to inspector.

    • Get all employees certified as a Certified Food Handler within 30 days. Email certificates to inspector.

      The department's words

      CHSC 113948 Get all employees certified as a Certified Food Handler within 30 days. Email certificates to inspector.

    • Keep soap in a permanently mounted dispenser at bathroom handwash sink.

      The department's words

      CHSC 113953.2 Keep soap in a permanently mounted dispenser at bathroom handwash sink.

  18. EarlierNov 22, 2016Routine inspectionGreen placard

    8 violations listed, 0 marked critical.

    Not critical (8)

    • a) Clean metal baffle inside ice machine. (COS) b) Clean inside of line refrigerator.

      The department's words

      CHSC 114175 a) Clean metal baffle inside ice machine. (COS) b) Clean inside of line refrigerator.

    • Keep screen door closed at all times.

      The department's words

      CHSC 114178 Keep screen door closed at all times.

    • Clean floors especially under equipment. Clean floor sink.

      The department's words

      CHSC 114268 Clean floors especially under equipment. Clean floor sink.

    • Provide a display thermometer for walk-in refrigerator.

      The department's words

      CHSC 114157 Provide a display thermometer for walk-in refrigerator.

    • Provide paper towels in dispensers at handwash sinks.

      The department's words

      CHSC 113953.2 Provide paper towels in dispensers at handwash sinks.

    Show 3 more
    • Provide light in back room with safety cover.

      The department's words

      CHSC 114252 Provide light in back room with safety cover.

    • Bathroom door must be self-closing.

      The department's words

      CHSC 114276 Bathroom door must be self-closing.

    • Keep toilet paper STRONGin/STRONG the dispenser.

      The department's words

      CHSC 114250 Keep toilet paper STRONGin/STRONG the dispenser.

  19. EarlierJun 16, 2016Routine inspectionGreen placard

    5 violations listed, 0 marked critical.

    Not critical (5)

    • Provide soap in the dispenser at deli handwash sink.

      The department's words

      CHSC 113953.2 Provide soap in the dispenser at deli handwash sink.

    • Keep ice scoop in a clean container.

      The department's words

      CHSC 114178 Keep ice scoop in a clean container.

    • Clean floors throughout facility including in walk-in refrigerator.

      The department's words

      CHSC 114268 Clean floors throughout facility including in walk-in refrigerator.

    • Take mini refrigerator out of bathroom.

      The department's words

      CHSC 114179 Take mini refrigerator out of bathroom.

    • Provide paper towels in the dispenser in bathroom.

      The department's words

      CHSC 113953.2 Provide paper towels in the dispenser in bathroom.

Source: Marin County Community Development Agency, Environmental Health Services. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Big Rock Deli, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Let Big Rock Deli know

    Ask for the manager. Big Rock Deli can only fix what it knows about.

    The department lists no phone for this place.

  3. Share this page

  4. Use CleanCleaver at home

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    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to Marin County Community Development Agency, Environmental Health Services (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Big Rock Deli?

See the plan to fix each item and show what you did.

Address this

About this record

Search the county's inspection lookup for the name or license number L15646.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

Marin County gives each inspection a result, not a score, so there is no typical range to show.

Marin County posts a green, yellow or red placard after an inspection, and gives no score. In the county's own inspection data, inspectors write "Green (Pass) placard posted" and "a yellow placard is posted due to the multiple major violations observed". We could not read a county page that lists what each color needs, so ask the department.

Inspection type
Routine inspection
Result
Green placard
Source
Marin County Community Development Agency, Environmental Health Services

This is not an official ranking or grade. See the official source: Marin County Community Development Agency, Environmental Health Services (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Big Rock Deli

When was Big Rock Deli last inspected?

The county last inspected Big Rock Deli on Jun 12, 2026. It was a routine inspection.

What did the county find at Big Rock Deli?

The county listed 1 violation on Jun 12, 2026: Dish machine observed dispensing inadequate sanitizer solution after completing multiple cycles. Ensure dish machine dispense adequate sanitizer concentration before and during use. Machine was not actively in use at time of inspection. Instructed staff to manually clean and sanitize utensils at 3-compartment sink at this time..

How often does Marin County inspect restaurants?

In the county's data, most inspections are labeled semi-yearly, then yearly; a follow-up visit comes after violations.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Jun 12, 2026, the county marked none as critical.