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Chick-Fil-A

Other food place · Novato, CA

22 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

1 problem found · Routine county inspection · Dec 16, 2025

Is that a lot?

We can't say yet. Too few places here have a number.

What was found out about Chick-Fil-A?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Code CHSC 113953.2 CHSC 113953.2How to fixFix it

See all 1 item ↓

Source: Marin County Community Development Agency, Environmental Health Services

We review Marin County health data to make this report. We are not the Marin County Community Development Agency, Environmental Health Services.

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Inspections

From Marin County Community Development Agency, Environmental Health Services · 22 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

In the county's data, most inspections are labeled semi-yearly, then yearly; a follow-up visit comes after violations.

Every visit

  1. LatestDec 16, 2025Routine inspectionGreen placard

    This one: Green placard, inspected Dec 16, 2025.

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Code CHSC 113953.2

      The department's words

      Code CHSC 113953.2

  2. EarlierNov 22, 2024Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Refrigeration unit opposite of point of sale ambient temperature recorded at 44°F. / Repair or adjust unit to cold hold food at 41°F or below.

      The department's words

      CHSC 113996 Refrigeration unit opposite of point of sale ambient temperature recorded at 44°F. / Repair or adjust unit to cold hold food at 41°F or below.

  3. EarlierMar 8, 2024Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Observed cooked egg products on cooling rack measuring at 110 *F and 108 *F. Observed egg whites in carton at 49 *F and chicken strips at 130 *F in the warmer. Employee discarded noted egg products and egg whites were moved to refrigeration. Ensure foods have proper cooling labels and increase temperature of warming unit.

      The department's words

      CHSC 113996 Observed cooked egg products on cooling rack measuring at 110 *F and 108 *F. Observed egg whites in carton at 49 *F and chicken strips at 130 *F in the warmer. Employee discarded noted egg products and egg whites were moved to refrigeration. Ensure foods have proper cooling labels and increase temperature of warming unit.

  4. EarlierJun 6, 2023Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Observed liquid/ice forming around the ceiling of the walk-in freezer. Equipment must be kept in good condition. Repair to ensure no potential cross contamination from this dripping onto food.

      The department's words

      CHSC 114175 Observed liquid/ice forming around the ceiling of the walk-in freezer. Equipment must be kept in good condition. Repair to ensure no potential cross contamination from this dripping onto food.

  5. EarlierMar 22, 2022Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Observed 1/2 package of colby jack cheese in out of service low prep cooler at 51.5F (cooler for CHEESE and BACON holding at >50F, currently not in use and waiting on repair). No other foods in these units. Repair ASAP to ensure cold holding of potentially hazardous foods at 41F or below at all times. 1/2 package (~6 slices) of colby jack voluntarily discarded into trash. Do not use units until repaired to 41F or below. Label do not use to avoid confusion until repaired.

      The department's words

      CHSC 113996 Observed 1/2 package of colby jack cheese in out of service low prep cooler at 51.5F (cooler for CHEESE and BACON holding at >50F, currently not in use and waiting on repair). No other foods in these units. Repair ASAP to ensure cold holding of potentially hazardous foods at 41F or below at all times. 1/2 package (~6 slices) of colby jack voluntarily discarded into trash. Do not use units until repaired to 41F or below. Label do not use to avoid confusion until repaired.

  6. EarlierSep 1, 2021Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Code CHSC 113996

      The department's words

      Code CHSC 113996

  7. EarlierMar 15, 2021Routine inspectionGreen placard

    No violations listed in the data.

  8. EarlierJul 7, 2020Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Code CHSC 113953.3

      The department's words

      Code CHSC 113953.3

  9. EarlierSep 24, 2019Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Code CHSC 113996

      The department's words

      Code CHSC 113996

  10. EarlierMar 26, 2019Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Garbage room has stagnant water. Clean stagnant water and submit picture.

      The department's words

      CHSC 114245.6 Garbage room has stagnant water. Clean stagnant water and submit picture.

  11. EarlierAug 16, 2018Follow-up inspectionGreen placard

    5 violations listed, 0 marked critical.

    Not critical (5)

    • Tray of chicken observed cooling with out the timer. Always use the timer to determine time PHF's are out of temp.

      The department's words

      CHSC 114002 Tray of chicken observed cooling with out the timer. Always use the timer to determine time PHF's are out of temp.

    • Several flies observed at service counter and in the kitchen . Continue efforts to control infestation.. Ensure the fly fan is ON at all times at the drive up window.

      The department's words

      CHSC 114259.1 Several flies observed at service counter and in the kitchen . Continue efforts to control infestation.. Ensure the fly fan is ON at all times at the drive up window.

    • Provide sanitizer wipes to sanitize surfaces. REPEAT VIOLATION

      The department's words

      CHSC 114185.1 Provide sanitizer wipes to sanitize surfaces. REPEAT VIOLATION

    • Garbage on the ground and sides and in front of dumpsters. All garbage MUST be contained in the dumpster. All garbage must be bagged carefully before putting into the dumpster..

      The department's words

      CHSC 114245.1 Garbage on the ground and sides and in front of dumpsters. All garbage MUST be contained in the dumpster. All garbage must be bagged carefully before putting into the dumpster..

    • Provide thermometers in each and every refrigeration unit.

      The department's words

      CHSC 114157 Provide thermometers in each and every refrigeration unit.

  12. EarlierJul 26, 2018Routine inspectionGreen placard

    6 violations listed, 0 marked critical.

    Not critical (6)

    • Tray of chicken observed cooling with out the timer. Always use the timer to determine time PHF's are out of temp.

      The department's words

      CHSC 114002 Tray of chicken observed cooling with out the timer. Always use the timer to determine time PHF's are out of temp.

    • Several flies observed at service counter and in the kitchen . Continue efforts to control infestation.. Ensure the fly fan is ON at all times at the drive up window.

      The department's words

      CHSC 114259.1 Several flies observed at service counter and in the kitchen . Continue efforts to control infestation.. Ensure the fly fan is ON at all times at the drive up window.

    • Scoop noted with handle in sugar in bulk bin. Keep the handle out of food. COS

      The department's words

      CHSC 114178 Scoop noted with handle in sugar in bulk bin. Keep the handle out of food. COS

      Corrected during the inspection

    • Provide sanitizer wipes to sanitize surfaces. REPEAT VIOLATION

      The department's words

      CHSC 114185.1 Provide sanitizer wipes to sanitize surfaces. REPEAT VIOLATION

    • Garbage on the ground and sides and in front of dumpsters. All garbage MUST be contained in the dumpster. All garbage must be bagged carefully before putting into the dumpster..

      The department's words

      CHSC 114245.1 Garbage on the ground and sides and in front of dumpsters. All garbage MUST be contained in the dumpster. All garbage must be bagged carefully before putting into the dumpster..

    Show 1 more
    • Provide thermometers in each and every refrigeration unit.

      The department's words

      CHSC 114157 Provide thermometers in each and every refrigeration unit.

  13. EarlierJan 5, 2018Routine inspectionGreen placard

    5 violations listed, 0 marked critical.

    Not critical (5)

    • Food accumulation noted at handles on reach in refrigerators. Clean and maintain sanitary.

      The department's words

      CHSC 114175 Food accumulation noted at handles on reach in refrigerators. Clean and maintain sanitary.

    • No sanitizer buckets or wipes found at chicken station. COS

      The department's words

      CHSC 114185.1 No sanitizer buckets or wipes found at chicken station. COS

      Corrected during the inspection

    • Grate at mop sink is very dirty. Clean and maintain sanitary.

      The department's words

      CHSC 114190 Grate at mop sink is very dirty. Clean and maintain sanitary.

    • Keep the lids down on the dumpster. Replace dirty dumpster. Carefully tie off garbage bags Clean up trash on the ground.

      The department's words

      CHSC 114245.1 Keep the lids down on the dumpster. Replace dirty dumpster. Carefully tie off garbage bags Clean up trash on the ground.

    • Dirt/food accumulation observed on the floor, especially under/behind equipment. Clean the floor on a regular basis - move equipment to clean behind.

      The department's words

      CHSC 114268 Dirt/food accumulation observed on the floor, especially under/behind equipment. Clean the floor on a regular basis - move equipment to clean behind.

  14. EarlierJun 29, 2017Follow-up inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Water at both Men's and Women's restroom handwash sinks recorded 75F - 89F with in two minuets. Provide 100F at both these sinks. Repeat violation

      The department's words

      CHSC 113953.c Water at both Men's and Women's restroom handwash sinks recorded 75F - 89F with in two minuets. Provide 100F at both these sinks. Repeat violation

  15. EarlierJun 21, 2017Routine inspectionGreen placard

    8 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Two pans of sliced tomatoes recorded 60F in the cold hold prep case. Potentially hazardous foods must be kept 41F or below at all times. Mechanical refrigeration appears to be working. Repeat violation. MAJOR VIOLATION.

      The department's words

      CHSC 113996 Two pans of sliced tomatoes recorded 60F in the cold hold prep case. Potentially hazardous foods must be kept 41F or below at all times. Mechanical refrigeration appears to be working. Repeat violation. MAJOR VIOLATION.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (7)

    • Employee observed wiping dirty hands on a papertowel. Wash hands thoroughly when needed with warm water, soap and papertowels.

      The department's words

      CHSC 113953.3 Employee observed wiping dirty hands on a papertowel. Wash hands thoroughly when needed with warm water, soap and papertowels.

    • Water at both Men's and Women's restroom handwash sinks recorded 75F - 89F with in two minuets. Provide 100F at both these sinks. Repeat violation

      The department's words

      CHSC 113953.c Water at both Men's and Women's restroom handwash sinks recorded 75F - 89F with in two minuets. Provide 100F at both these sinks. Repeat violation

    • Food debris observed on reach I /walk in doors, handles, insides and bottoms. Both two door Traulsen reach in units have excess food accumulation. These units are supposed to be cleaned every Tuesday. Clean as often as it takes to render clean and sanitary at all times. Perhaps make a list of Equipment Cleaning for the kitchen.

      The department's words

      CHSC 114175 Food debris observed on reach I /walk in doors, handles, insides and bottoms. Both two door Traulsen reach in units have excess food accumulation. These units are supposed to be cleaned every Tuesday. Clean as often as it takes to render clean and sanitary at all times. Perhaps make a list of Equipment Cleaning for the kitchen.

    • Cutting boards are scratched and stained. Replace them as needed.

      The department's words

      CHSC 114177 Cutting boards are scratched and stained. Replace them as needed.

    • No sanitizer bucket available at the raw chicken station for wiping rags. Provide 200 - 300 ppm QA COS

      The department's words

      CHSC 114185.1 No sanitizer bucket available at the raw chicken station for wiping rags. Provide 200 - 300 ppm QA COS

      Corrected during the inspection

    Show 2 more
    • Hot water faucet at mop sink is leaking . Repair it. Broom found near handwash sink. Store it at mop sink

      The department's words

      CHSC 114279 Hot water faucet at mop sink is leaking . Repair it. Broom found near handwash sink. Store it at mop sink

    • Hang mops upside down at the mop sink so walls are not contaminated.

      The department's words

      CHSC 114282 Hang mops upside down at the mop sink so walls are not contaminated.

  16. EarlierJan 24, 2017Follow-up inspectionGreen placard

    No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.

  17. EarlierJan 23, 2017Routine inspectionGreen placard

    6 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      No hot water available at handwash sinks in the Men's and Woman's restrooms. Provide 100F with in two minutes. Instruct employees to wash hands after using the restroom at one of the properly operating handwash sinks.MAJOR VIOLATION Call for service

      The department's words

      CHSC 114192 No hot water available at handwash sinks in the Men's and Woman's restrooms. Provide 100F with in two minutes. Instruct employees to wash hands after using the restroom at one of the properly operating handwash sinks.MAJOR VIOLATION Call for service

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (5)

    • Liquid soap dispenser at handwash sink by buns observed empty. Provide soap at all times - battery may be low.

      The department's words

      CHSC 113953.2 Liquid soap dispenser at handwash sink by buns observed empty. Provide soap at all times - battery may be low.

    • Sliced tomatoes recoded 43F in cold hold insert. Maintain cold food at 41F or below at all times.

      The department's words

      CHSC 113996 Sliced tomatoes recoded 43F in cold hold insert. Maintain cold food at 41F or below at all times.

    • Food accumulation noted inside, outside, handles and at bottoms of refrigerator and freezer units. Clean and maintain sanitary.

      The department's words

      CHSC 114175 Food accumulation noted inside, outside, handles and at bottoms of refrigerator and freezer units. Clean and maintain sanitary.

    • Sanitizer bucket recoded <50 ppm Chlorine. Provide 100 ppm Chlorine or 200-300 ppm Quaternary Ammonium.

      The department's words

      CHSC 114185.1 Sanitizer bucket recoded <50 ppm Chlorine. Provide 100 ppm Chlorine or 200-300 ppm Quaternary Ammonium.

    • Jackets observed stored outside the lockers provided for storage. Store all personal belongings in lockers.

      The department's words

      CHSC 114256.1 Jackets observed stored outside the lockers provided for storage. Store all personal belongings in lockers.

  18. EarlierMay 26, 2016Routine inspectionGreen placard

    4 violations listed, 0 marked critical.

    Not critical (4)

    • Papertowel dispenser found empty. Provide papertowels at all times. COS

      The department's words

      CHSC 113953.2 Papertowel dispenser found empty. Provide papertowels at all times. COS

      Corrected during the inspection

    • uncovered food observed in walk in box (chicken). Keep all food covered

      The department's words

      CHSC 113986 uncovered food observed in walk in box (chicken). Keep all food covered

    • Food debris noted at reach in door handles. Clean and maintain sanitary. Poly cutting boards are in poor condition. Replace as needed. Liquid noted at bottem of 3 door reach in salad prep. Determine cause and eliminate

      The department's words

      CHSC 114175 Food debris noted at reach in door handles. Clean and maintain sanitary. Poly cutting boards are in poor condition. Replace as needed. Liquid noted at bottem of 3 door reach in salad prep. Determine cause and eliminate

    • Jackets, etc., noted by employee break table. Store in lockers provided.

      The department's words

      CHSC 114256 Jackets, etc., noted by employee break table. Store in lockers provided.

  19. EarlierNov 6, 2015Routine inspectionNo Violation(s) Found

    No violations listed in the data.

  20. EarlierOct 19, 2015Routine inspectionGreen placard

    5 violations listed, 0 marked critical.

    Not critical (5)

    • Evidence of food disposal found at handwash sinks. Discontinue practice. Clean the sinks. REPEAT VIOLATION Handwash sink in kitchen found blocked by garbage can. Move can.

      The department's words

      CHSC 113953.1 Evidence of food disposal found at handwash sinks. Discontinue practice. Clean the sinks. REPEAT VIOLATION Handwash sink in kitchen found blocked by garbage can. Move can.

    • Box of lemons found on floor in walk in box. Store all food 6 off ground or on racks or pallets.

      The department's words

      CHSC 114047 Box of lemons found on floor in walk in box. Store all food 6 off ground or on racks or pallets.

    • Food debris found at reach in refrigerators. Clean inside, outside and seals thoroughly. REPEAT VIOLATION

      The department's words

      CHSC 114130 Food debris found at reach in refrigerators. Clean inside, outside and seals thoroughly. REPEAT VIOLATION

    • Sanitizer in wiping rag bucket recoded 0 ppm. Provide 100ppm chlorine at all times. Demonstrated. REPEAT VIOLATION

      The department's words

      CHSC 114185.1 Sanitizer in wiping rag bucket recoded 0 ppm. Provide 100ppm chlorine at all times. Demonstrated. REPEAT VIOLATION

    • Post Public Health permit in public view.

      The department's words

      CHSC 114381 Post Public Health permit in public view.

  21. EarlierOct 15, 2014Follow-up inspectionCase Opened

    4 violations listed, 0 marked critical.

    Not critical (4)

    • Potential for contamination at ice cream machines. Observed buildup of materials on dispenser, equipment. Also in bottom of 4-door upright raw chicken refrigerators. Much accumulated, pooled blood/water. Clean and sanitize these areas thoroughly.

      The department's words

      CHSC 113980 Potential for contamination at ice cream machines. Observed buildup of materials on dispenser, equipment. Also in bottom of 4-door upright raw chicken refrigerators. Much accumulated, pooled blood/water. Clean and sanitize these areas thoroughly.

    • Clean interiors of all refrigeration units, especially raw chicken refrigerators. Most units had food debris. Clean gaskets. Clean and sanitize cutting boards where deep grooves and dark staining have occurred. Clean interiors of ice machines/containers.

      The department's words

      CHSC 114115 Clean interiors of all refrigeration units, especially raw chicken refrigerators. Most units had food debris. Clean gaskets. Clean and sanitize cutting boards where deep grooves and dark staining have occurred. Clean interiors of ice machines/containers.

    • Investigate freezer (1-door upright) function at lunch prep area. Icing problem observed.

      The department's words

      CHSC 114175 Investigate freezer (1-door upright) function at lunch prep area. Icing problem observed.

    • Multiple sanitizer pails observed at <50 ppm chlorine. Maintain 100 ppm chlorine at all times.

      The department's words

      CHSC 114099.6 Multiple sanitizer pails observed at <50 ppm chlorine. Maintain 100 ppm chlorine at all times.

  22. EarlierOct 1, 2014Routine inspectionViolation(s) Found

    11 violations listed, 0 marked critical.

    Not critical (11)

    • Multiple handwash sinks observed with food debris/chunks inside. Use ONLY for handwashing.

      The department's words

      CHSC 113953.1 Multiple handwash sinks observed with food debris/chunks inside. Use ONLY for handwashing.

    • At breakfast prep area, cheese in uncovered insert pans at 46-47F. Cover to maintain 41F or below.

      The department's words

      CHSC 113996 At breakfast prep area, cheese in uncovered insert pans at 46-47F. Cover to maintain 41F or below.

    • Potential for contamination at ice cream machines. Observed buildup of materials on dispenser, equipment. Also in bottom of 4-door upright raw chicken refrigerators. Much accumulated, pooled blood/water. Clean and sanitize these areas thoroughly.

      The department's words

      CHSC 113980 Potential for contamination at ice cream machines. Observed buildup of materials on dispenser, equipment. Also in bottom of 4-door upright raw chicken refrigerators. Much accumulated, pooled blood/water. Clean and sanitize these areas thoroughly.

    • Clean interiors of all refrigeration units, especially raw chicken refrigerators. Most units had food debris. Clean gaskets. Clean and sanitize cutting boards where deep grooves and dark staining have occurred. Clean interiors of ice machines/containers.

      The department's words

      CHSC 114115 Clean interiors of all refrigeration units, especially raw chicken refrigerators. Most units had food debris. Clean gaskets. Clean and sanitize cutting boards where deep grooves and dark staining have occurred. Clean interiors of ice machines/containers.

    • Many flies observed in food prep areas, not touching food contact surfaces. Eliminate using safe, effective means.

      The department's words

      CHSC 114259.1 Many flies observed in food prep areas, not touching food contact surfaces. Eliminate using safe, effective means.

    Show 6 more
    • Observed grilled chicken pieces stored above ready-to-eat lettuce in walk-in. Organize so that contamination does not occur.

      The department's words

      CHSC 114047 Observed grilled chicken pieces stored above ready-to-eat lettuce in walk-in. Organize so that contamination does not occur.

    • Clean floor sinks and equipment where accumulations are occurring.

      The department's words

      CHSC 114115.c Clean floor sinks and equipment where accumulations are occurring.

    • Investigate freezer (1-door upright) function at lunch prep area. Icing problem observed.

      The department's words

      CHSC 114175 Investigate freezer (1-door upright) function at lunch prep area. Icing problem observed.

    • Water at veggie prep sink at 110F. Water at janitorial sink at 118F. Adjust or repair to maintain 120F.

      The department's words

      CHSC 114192 Water at veggie prep sink at 110F. Water at janitorial sink at 118F. Adjust or repair to maintain 120F.

    • Multiple sanitizer pails observed at <50 ppm chlorine. Maintain 100 ppm chlorine at all times.

      The department's words

      CHSC 114099.6 Multiple sanitizer pails observed at <50 ppm chlorine. Maintain 100 ppm chlorine at all times.

    • Observed mold in toilet in women's room. Clean.

      The department's words

      CHSC 114276 Observed mold in toilet in women's room. Clean.

Source: Marin County Community Development Agency, Environmental Health Services. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Chick-Fil-A, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Let Chick-Fil-A know

    Ask for the manager. Chick-Fil-A can only fix what it knows about.

    The department lists no phone for this place.

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  4. Use CleanCleaver at home

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  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to Marin County Community Development Agency, Environmental Health Services (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

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About this record

Search the county's inspection lookup for the name or license number L16776.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

Marin County gives each inspection a result, not a score, so there is no typical range to show.

Marin County posts a green, yellow or red placard after an inspection, and gives no score. In the county's own inspection data, inspectors write "Green (Pass) placard posted" and "a yellow placard is posted due to the multiple major violations observed". We could not read a county page that lists what each color needs, so ask the department.

Inspection type
Routine inspection
Result
Green placard
Source
Marin County Community Development Agency, Environmental Health Services

This is not an official ranking or grade. See the official source: Marin County Community Development Agency, Environmental Health Services (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Chick-Fil-A

When was Chick-Fil-A last inspected?

The county last inspected Chick-Fil-A on Dec 16, 2025. It was a routine inspection.

What did the county find at Chick-Fil-A?

The county listed 1 violation on Dec 16, 2025: Code CHSC 113953.2.

How often does Marin County inspect restaurants?

In the county's data, most inspections are labeled semi-yearly, then yearly; a follow-up visit comes after violations.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Dec 16, 2025, the county marked none as critical.