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Cold Stone Creamery

Other food place · San Rafael, CA

14 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

1 problem found · Routine county inspection · Aug 14, 2026

Is that a lot?

We can't say yet. Too few places here have a number.

What was found out about Cold Stone Creamery?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Water at 3-comp sink fluctuating between 90-108 F. Water must reach 120 F to wash dishes and operate facility safely. Repair by 4 PM to 120 F or facility may be closed. CHSC 114192How to fixFix it

See all 1 item ↓

Source: Marin County Community Development Agency, Environmental Health Services

We review Marin County health data to make this report. We are not the Marin County Community Development Agency, Environmental Health Services.

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For Cold Stone Creamery's team

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  1. Fix it together

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Each fix step comes from our free guides, built on the FDA Food Code your state uses.

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Inspections

From Marin County Community Development Agency, Environmental Health Services · 14 inspections on record · Last checked Oct 6, 2026

The county visited 2 times in the last 12 months (2 routine).

In the county's data, most inspections are labeled semi-yearly, then yearly; a follow-up visit comes after violations.

Every visit

  1. LatestAug 14, 2026Routine inspectionGreen placard

    This one: Green placard, inspected Aug 14, 2026.

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Water at 3-comp sink fluctuating between 90-108 F. Water must reach 120 F to wash dishes and operate facility safely. Repair by 4 PM to 120 F or facility may be closed.

      The department's words

      CHSC 114192 Water at 3-comp sink fluctuating between 90-108 F. Water must reach 120 F to wash dishes and operate facility safely. Repair by 4 PM to 120 F or facility may be closed.

  2. EarlierNov 18, 2025Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Observed 0ppm quat sanitizer solution at 3-comp sink. Facility used the wrong test strips. Quat sanitizer must read 200ppm. 3-comp remade and proper sanitizer observed. Quat strips left on site.

      The department's words

      CHSC 114099.7 Observed 0ppm quat sanitizer solution at 3-comp sink. Facility used the wrong test strips. Quat sanitizer must read 200ppm. 3-comp remade and proper sanitizer observed. Quat strips left on site.

  3. EarlierDec 10, 2024Routine inspectionOnly Minor Violation(s) Found

    The data does not list this inspection's violations.

  4. EarlierDec 6, 2024Routine inspectionOnly Minor Violation(s) Found

    The data does not list this inspection's violations.

  5. EarlierDec 3, 2024Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Hot and cold water not available at handsink in back room. Employee stated that sink leaks and water was shut off at sink. Hot and cold water shall be provided at all times. Repair sink within 7 days. Send invoice to inspector email to confirm repair.

      The department's words

      CHSC 114192 Hot and cold water not available at handsink in back room. Employee stated that sink leaks and water was shut off at sink. Hot and cold water shall be provided at all times. Repair sink within 7 days. Send invoice to inspector email to confirm repair.

  6. EarlierOct 17, 2023Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Replace missing ceiling panels to prevent vermin. Seal holes, cracks, crevices to prevent any possible entry/harborage of vermin.

      The department's words

      CHSC 114259 Replace missing ceiling panels to prevent vermin. Seal holes, cracks, crevices to prevent any possible entry/harborage of vermin.

  7. EarlierFeb 28, 2022Routine inspectionGreen placard

    No violations listed in the data.

  8. EarlierJan 24, 2020Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Code CHSC 114113

      The department's words

      Code CHSC 114113

  9. EarlierDec 19, 2018Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Keep food manger certification and food handler cards on site.

      The department's words

      CHSC 113947.1 Keep food manger certification and food handler cards on site.

  10. EarlierJan 26, 2018Follow-up inspectionGreen placard

    No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.

  11. EarlierJan 11, 2018Routine inspectionGreen placard

    6 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      * No hot water at restroom hand sink (temp was about 60F). Requirement is 100F. Repair. Major violation. If upgrades have to be made to the water heater to repair this, notify our department prior to installation. * Water at front handsink was too hot (120F) and it was difficult to adjust temp. Repair so sink is usable.

      The department's words

      CHSC 114192 * No hot water at restroom hand sink (temp was about 60F). Requirement is 100F. Repair. Major violation. If upgrades have to be made to the water heater to repair this, notify our department prior to installation. * Water at front handsink was too hot (120F) and it was difficult to adjust temp. Repair so sink is usable.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (5)

    • No food manager certification or food handler cards available for viewing. Keep copies on-site and e-mail me copies within 30 days or cost recovery fees will be charged. Repeat violation.

      The department's words

      CHSC 113947.1 No food manager certification or food handler cards available for viewing. Keep copies on-site and e-mail me copies within 30 days or cost recovery fees will be charged. Repeat violation.

    • Ensure hand sinks are supplied with wall-mounted soap and papertowels dispensers at all times. None of these supplies were wall mounted and some sinks were missing these supplies.

      The department's words

      CHSC 113953.2 Ensure hand sinks are supplied with wall-mounted soap and papertowels dispensers at all times. None of these supplies were wall mounted and some sinks were missing these supplies.

    • * Clean area around water heater, This area was very dusty. * Clean piping under dipwell. It appears that piping is leaking which is causing this area to become slimy.

      The department's words

      CHSC 114115.c * Clean area around water heater, This area was very dusty. * Clean piping under dipwell. It appears that piping is leaking which is causing this area to become slimy.

    • Replace missing ceiling panels to prevent vermin.

      The department's words

      CHSC 114259 Replace missing ceiling panels to prevent vermin.

    • Remove equipment unnecessary to the operation or maintenance of the facility. Observed old wall panels and security cameras by back hand sink.

      The department's words

      CHSC 114257.1 Remove equipment unnecessary to the operation or maintenance of the facility. Observed old wall panels and security cameras by back hand sink.

  12. EarlierOct 27, 2016Routine inspectionGreen placard

    8 violations listed, 0 marked critical.

    Not critical (8)

    • Code CHSC 114192

      The department's words

      Code CHSC 114192

    • Code CHSC 114175

      The department's words

      Code CHSC 114175

    • Code CHSC 114149

      The department's words

      Code CHSC 114149

    • Code CHSC 114190

      The department's words

      Code CHSC 114190

    • Code CHSC 114245.1

      The department's words

      Code CHSC 114245.1

    Show 3 more
    • Code CHSC 114268

      The department's words

      Code CHSC 114268

    • Code CHSC 114381

      The department's words

      Code CHSC 114381

    • Code CHSC 113948

      The department's words

      Code CHSC 113948

  13. EarlierSep 25, 2015Routine inspectionGreen placard

    7 violations listed, 0 marked critical.

    Not critical (7)

    • Send a copy of the Food Manager Certification and Food Handler Cards to EHS within 30 days.

      The department's words

      CHSC 113947.1 Send a copy of the Food Manager Certification and Food Handler Cards to EHS within 30 days.

    • Utensils stored in dirty water in the dipper well. Clean and sanitize utensils and dipper well prior to use.

      The department's words

      CHSC 114099.6 Utensils stored in dirty water in the dipper well. Clean and sanitize utensils and dipper well prior to use.

    • Utensils stored in dirty water in the dipper well. Clean and sanitize utensils and dipper well prior to use.

      The department's words

      CHSC 114175 Utensils stored in dirty water in the dipper well. Clean and sanitize utensils and dipper well prior to use.

    • Do not store food utensils/containers in the bathroom.

      The department's words

      CHSC 114049 Do not store food utensils/containers in the bathroom.

    • Wiping cloths are laundered every 2 days. Launder wiping cloths every day prior to use.

      The department's words

      CHSC 114185 Wiping cloths are laundered every 2 days. Launder wiping cloths every day prior to use.

    Show 2 more
    • Clean floor sinks to remove food debris.

      The department's words

      CHSC 114257 Clean floor sinks to remove food debris.

    • Display your permit to operate where it is visible to the public. Please contact me if you need a new copy.

      The department's words

      CHSC 114381 Display your permit to operate where it is visible to the public. Please contact me if you need a new copy.

  14. EarlierMay 7, 2014Routine inspectionOnly Minor Violation(s) Found

    6 violations listed, 0 marked critical.

    Not critical (6)

    • There is no soap or paper towles in the bathroom. Keep sink supplied with soap and paper towels (in permanently-mounted dispenser) at all times.

      The department's words

      CHSC 113953 There is no soap or paper towles in the bathroom. Keep sink supplied with soap and paper towels (in permanently-mounted dispenser) at all times.

    • Observed igloo coolers and serving bowls in the bathroom. Do not store food or any food-related items in the bathroom. Observed single-serve containers in the attic space. Do not store food or food-related items in the attic. Store food and food related items in approved areas only to protect food from contamination.

      The department's words

      CHSC 114049 Observed igloo coolers and serving bowls in the bathroom. Do not store food or any food-related items in the bathroom. Observed single-serve containers in the attic space. Do not store food or food-related items in the attic. Store food and food related items in approved areas only to protect food from contamination.

    • Provide an air gap between pipes and floor sinks of at least one inch at floor sinks under the 3-compartment sink and under the dipper well to prevent backflow of wastewater into fixtures.

      The department's words

      CHSC 114193 Provide an air gap between pipes and floor sinks of at least one inch at floor sinks under the 3-compartment sink and under the dipper well to prevent backflow of wastewater into fixtures.

    • Stock toilet paper in a permanently-mounted dispenser.

      The department's words

      CHSC 114250 Stock toilet paper in a permanently-mounted dispenser.

    • Repair broken tile under the dipper well. Repair broken tile/coving beside the janitorial sink.

      The department's words

      CHSC 114268 Repair broken tile under the dipper well. Repair broken tile/coving beside the janitorial sink.

    Show 1 more
    • Send a copy of the food manager's certification to EHS within 30 days. The CFM on file is expired. Note the name and facility on fax or email.

      The department's words

      CHSC 113947.1 Send a copy of the food manager's certification to EHS within 30 days. The CFM on file is expired. Note the name and facility on fax or email.

Source: Marin County Community Development Agency, Environmental Health Services. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Cold Stone Creamery, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Let Cold Stone Creamery know

    Ask for the manager. Cold Stone Creamery can only fix what it knows about.

    The department lists no phone for this place.

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  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to Marin County Community Development Agency, Environmental Health Services (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

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About this record

Search the county's inspection lookup for the name or license number L10972.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

Marin County gives each inspection a result, not a score, so there is no typical range to show.

Marin County posts a green, yellow or red placard after an inspection, and gives no score. In the county's own inspection data, inspectors write "Green (Pass) placard posted" and "a yellow placard is posted due to the multiple major violations observed". We could not read a county page that lists what each color needs, so ask the department.

Inspection type
Routine inspection
Result
Green placard
Source
Marin County Community Development Agency, Environmental Health Services

This is not an official ranking or grade. See the official source: Marin County Community Development Agency, Environmental Health Services (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Cold Stone Creamery

When was Cold Stone Creamery last inspected?

The county last inspected Cold Stone Creamery on Aug 14, 2026. It was a routine inspection.

What did the county find at Cold Stone Creamery?

The county listed 1 violation on Aug 14, 2026: Water at 3-comp sink fluctuating between 90-108 F. Water must reach 120 F to wash dishes and operate facility safely. Repair by 4 PM to 120 F or facility may be closed..

How often does Marin County inspect restaurants?

In the county's data, most inspections are labeled semi-yearly, then yearly; a follow-up visit comes after violations.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Aug 14, 2026, the county marked none as critical.