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Jack In The Box

Other food place · San Rafael, CA

17 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

2 problems found · Routine county inspection · May 12, 2026

Is that a lot?

We can't say yet. Too few places here have a number.

What was found out about Jack In The Box?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Code CHSC 114192.1 CHSC 114192.1How to fixFix it
  2. REACH IN REFRIGERATION UNIT IS INOPERABLE. *REPAIR/REPLACE OR REMOVE INOPERABLE REFRIGERATION EQUIPMENT CHSC 114175How to fixFix it

See all 2 items ↓

Source: Marin County Community Development Agency, Environmental Health Services

We review Marin County health data to make this report. We are not the Marin County Community Development Agency, Environmental Health Services.

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  1. Fix it together

    Follow the steps for each item, with the rule beside it.

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  3. Show what you did

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Each fix step comes from our free guides, built on the FDA Food Code your state uses.

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Under each item here, people see what you fixed, in your words.

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Inspections

From Marin County Community Development Agency, Environmental Health Services · 17 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

In the county's data, most inspections are labeled semi-yearly, then yearly; a follow-up visit comes after violations.

Every visit

  1. LatestMay 12, 2026Routine inspectionGreen placard

    This one: Green placard, inspected May 12, 2026.

    2 violations listed, 0 marked critical.

    Not critical (2)

    • Code CHSC 114192.1

      The department's words

      Code CHSC 114192.1

    • REACH IN REFRIGERATION UNIT IS INOPERABLE. *REPAIR/REPLACE OR REMOVE INOPERABLE REFRIGERATION EQUIPMENT

      The department's words

      CHSC 114175 REACH IN REFRIGERATION UNIT IS INOPERABLE. *REPAIR/REPLACE OR REMOVE INOPERABLE REFRIGERATION EQUIPMENT

  2. EarlierJun 4, 2024Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Observed shredded cheese near door of walk-in cooler at 44 F and cooked chicken at 48 F. Ensure all potentially hazardous foods are cold held at 41 F or below or 135 F or above. Back portion of walk-in cooler measured 41 F. Front portion of walk-in cooler near door measured an ambient temperature of 44-45 F. Keep walk-in cooler doors closed at all times. Lower the temperature of the walk-in to ensure all items are cold held at 41 F or below. About 1/4 of cooked chicken discarded.

      The department's words

      CHSC 113996 Observed shredded cheese near door of walk-in cooler at 44 F and cooked chicken at 48 F. Ensure all potentially hazardous foods are cold held at 41 F or below or 135 F or above. Back portion of walk-in cooler measured 41 F. Front portion of walk-in cooler near door measured an ambient temperature of 44-45 F. Keep walk-in cooler doors closed at all times. Lower the temperature of the walk-in to ensure all items are cold held at 41 F or below. About 1/4 of cooked chicken discarded.

  3. EarlierFeb 13, 2023Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Code CHSC 114268

      The department's words

      Code CHSC 114268

  4. EarlierAug 15, 2022Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Code CHSC 113996

      The department's words

      Code CHSC 113996

  5. EarlierNov 2, 2020Routine inspectionGreen placard

    No violations listed in the data.

  6. EarlierJun 8, 2020Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Code CHSC 113996

      The department's words

      Code CHSC 113996

  7. EarlierApr 9, 2019Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Code CHSC 113996

      The department's words

      Code CHSC 113996

  8. EarlierNov 8, 2018Follow-up inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Code CHSC 114259.1

      The department's words

      Code CHSC 114259.1

  9. EarlierNov 6, 2018Routine inspectionRed placard

    1 violation listed, 1 marked critical.

    Critical (1)

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Code CHSC 114259.1

      The department's words

      Code CHSC 114259.1

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

  10. EarlierJan 17, 2018Follow-up inspectionGreen placard

    No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.

  11. EarlierDec 28, 2017Follow-up inspectionGreen placard

    3 violations listed, 3 marked critical.

    Critical (3)

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Food accumulation observed inside/outside/bottom/seals on all reach in units. Clean and maintain sanitary.

      The department's words

      CHSC 114175 Food accumulation observed inside/outside/bottom/seals on all reach in units. Clean and maintain sanitary.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Kep lids down on dumpster.

      The department's words

      CHSC 114245.1 Kep lids down on dumpster.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Safely remove grease at barrel, ground, etc. in enclosure.

      The department's words

      CHSC 114245.7 Safely remove grease at barrel, ground, etc. in enclosure.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

  12. EarlierDec 15, 2017Routine inspectionGreen placard

    15 violations listed, 15 marked critical.

    Critical (15)

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Provide proof of Managers Food Safety Certification.

      The department's words

      CHSC 113947.1 Provide proof of Managers Food Safety Certification.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Plastic containers observed stacked wet. Air dry all before stacking.

      The department's words

      CHSC 114105 Plastic containers observed stacked wet. Air dry all before stacking.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Liquid soap dispenser found empty in Men's room. Provide soap at all times.

      The department's words

      CHSC 113953.2 Liquid soap dispenser found empty in Men's room. Provide soap at all times.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Waste water observed out behind rear door in dirt, asphalt, etc.. Mop bucket and mop noted next to dumpster. Mgr says mop water disposed of via drain under the dumpster . Dispose of mop water down the toilet. (old building, no mop sink)

      The department's words

      CHSC 114197 Waste water observed out behind rear door in dirt, asphalt, etc.. Mop bucket and mop noted next to dumpster. Mgr says mop water disposed of via drain under the dumpster . Dispose of mop water down the toilet. (old building, no mop sink)

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Open food observed in walk in freezer. Keep all food covered.

      The department's words

      CHSC 114060 Open food observed in walk in freezer. Keep all food covered.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Show 10 more
    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Boxes of food found on the ground in the walk in freezer. Store all food 6 above the ground.

      The department's words

      CHSC 114047 Boxes of food found on the ground in the walk in freezer. Store all food 6 above the ground.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Food accumulation observed inside/outside/bottom/seals on all reach in units. Clean and maintain sanitary.

      The department's words

      CHSC 114175 Food accumulation observed inside/outside/bottom/seals on all reach in units. Clean and maintain sanitary.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Replace missing cover on side of ice machine

      The department's words

      CHSC 114130 Replace missing cover on side of ice machine

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Replace missing cover on side of ice machine

      The department's words

      CHSC 114149.2 Replace missing cover on side of ice machine

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Clean the floor sinks

      The department's words

      CHSC 114190 Clean the floor sinks

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Kep lids down on dumpster.

      The department's words

      CHSC 114245.1 Kep lids down on dumpster.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Employee belongings observed on stairs and upstairs. Store in lockers provided.

      The department's words

      CHSC 114256.1 Employee belongings observed on stairs and upstairs. Store in lockers provided.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Clean the floors thoroughly

      The department's words

      CHSC 114268 Clean the floors thoroughly

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Clean the walls and ceiling

      The department's words

      CHSC 114271 Clean the walls and ceiling

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Safely remove grease at barrel, ground, etc. in enclosure.

      The department's words

      CHSC 114245.7 Safely remove grease at barrel, ground, etc. in enclosure.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

  13. EarlierDec 16, 2016Routine inspectionGreen placard

    No violations listed in the data.

  14. EarlierNov 22, 2016Follow-up inspectionGreen placard

    5 violations listed, 0 marked critical.

    Not critical (5)

    • PIC stated that none of the employees had food handler cards. Get the certifications and e-mail me copies within 30 days.

      The department's words

      CHSC 113948 PIC stated that none of the employees had food handler cards. Get the certifications and e-mail me copies within 30 days.

    • Walk-in fridge is keeping temperature. Air temp by fan 37F. Sliced tomatoes temp 40, cooked chicken teriyaki 38F, egg rolls 40F. Hinge is missing on the left side of the reach-in door attached to the walk-in fridge. Replace hinge immediately and give me a call when that is complete.

      The department's words

      CHSC 113996 Walk-in fridge is keeping temperature. Air temp by fan 37F. Sliced tomatoes temp 40, cooked chicken teriyaki 38F, egg rolls 40F. Hinge is missing on the left side of the reach-in door attached to the walk-in fridge. Replace hinge immediately and give me a call when that is complete.

    • Floor drain from walk-in (drain under toaster) is still clogged. Water is almost to the rim of the drain. Clean immediately as this is close to overflowing. Call a plumber to fix this and call EHS when this is complete.

      The department's words

      CHSC 114197 Floor drain from walk-in (drain under toaster) is still clogged. Water is almost to the rim of the drain. Clean immediately as this is close to overflowing. Call a plumber to fix this and call EHS when this is complete.

    • Provide air gap for soda machine by cash register.

      The department's words

      CHSC 114193 Provide air gap for soda machine by cash register.

    • Tea and salt stored on second floor of building. Floor, walls, ceilings not approved here. Move all food out of this area. Clean dirt and dust here. Plug holes in floor and walls to prevent vermin entry.

      The department's words

      CHSC 114271 Tea and salt stored on second floor of building. Floor, walls, ceilings not approved here. Move all food out of this area. Clean dirt and dust here. Plug holes in floor and walls to prevent vermin entry.

  15. EarlierNov 18, 2016Routine inspectionGreen placard

    5 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      The following foods were found out of temperature: ranch at 80F on counter (packaging says keep refrigerated), tomatoes at 50F in walk-in (had been in walk-in fridge since last night)m pre-cooked chicken teriyaki at 46F in walk-in, egg rolls at 47F in walk-in, pre-cooked chicken breast at 47F. Keep potentially hazardous foods above 135F or below 41F. Tomatoes and ranch discarded. Adjust thermostat immediately for walk-in refrigerator and call for repairs for the doors of the walk-in so that they close properly. Major violation.

      The department's words

      CHSC 113996 The following foods were found out of temperature: ranch at 80F on counter (packaging says keep refrigerated), tomatoes at 50F in walk-in (had been in walk-in fridge since last night)m pre-cooked chicken teriyaki at 46F in walk-in, egg rolls at 47F in walk-in, pre-cooked chicken breast at 47F. Keep potentially hazardous foods above 135F or below 41F. Tomatoes and ranch discarded. Adjust thermostat immediately for walk-in refrigerator and call for repairs for the doors of the walk-in so that they close properly. Major violation.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (4)

    • PIC stated that none of the employees had food handler cards. Get the certifications and e-mail me copies within 30 days.

      The department's words

      CHSC 113948 PIC stated that none of the employees had food handler cards. Get the certifications and e-mail me copies within 30 days.

    • Floor drain from walk-in (drain under toaster) is clogged and half full of water. Clean immediately to prevent sewage back-ups.

      The department's words

      CHSC 114197 Floor drain from walk-in (drain under toaster) is clogged and half full of water. Clean immediately to prevent sewage back-ups.

    • Provide air gap for soda machine by cash register.

      The department's words

      CHSC 114193 Provide air gap for soda machine by cash register.

    • Tea and salt stored on second floor of building. Floor, walls, ceilings not approved here. Move all food out of this area. Clean dirt and dust here. Plug holes in floor and walls to prevent vermin entry.

      The department's words

      CHSC 114271 Tea and salt stored on second floor of building. Floor, walls, ceilings not approved here. Move all food out of this area. Clean dirt and dust here. Plug holes in floor and walls to prevent vermin entry.

  16. EarlierDec 29, 2015Routine inspectionGreen placard

    7 violations listed, 0 marked critical.

    Not critical (7)

    • Provide proof of Managers Food Safety Certification. Fax registration to me at [phone] ASAP

      The department's words

      CHSC 113947.1 Provide proof of Managers Food Safety Certification. Fax registration to me at [phone] ASAP

    • Dirty mop water is disposed directly on the ground. Discontinue practice. Dispose of wastewater via a toilet.

      The department's words

      CHSC 114197 Dirty mop water is disposed directly on the ground. Discontinue practice. Dispose of wastewater via a toilet.

    • Dust/mold noted at ceiling in walk in box.

      The department's words

      CHSC 114115.c Dust/mold noted at ceiling in walk in box.

    • Food accumulation noted at bottom track of walk in box reach in doors. Clean and maintain sanitary

      The department's words

      CHSC 114175 Food accumulation noted at bottom track of walk in box reach in doors. Clean and maintain sanitary

    • Papertowel dispenser in Woman's restroom not operating. Check batteries. COS

      The department's words

      CHSC 113953.2 Papertowel dispenser in Woman's restroom not operating. Check batteries. COS

      Corrected during the inspection

    Show 2 more
    • Baffle missing in hood. Replace it.

      The department's words

      CHSC 114149.1 Baffle missing in hood. Replace it.

    • Jackets/personal items found stored on stairs in kitchen. Store separately.

      The department's words

      CHSC 114256 Jackets/personal items found stored on stairs in kitchen. Store separately.

  17. EarlierFeb 2, 2015Routine inspectionGreen placard

    6 violations listed, 0 marked critical.

    Not critical (6)

    • Utensils observed stored between conduit pipes and the wall. This is not a clean place to store utensils. Wash, rinse, and sanitize these utensils and store in a clean location. Clean accumulated food debris from cup holsters under soda machine.

      The department's words

      CHSC 114097 Utensils observed stored between conduit pipes and the wall. This is not a clean place to store utensils. Wash, rinse, and sanitize these utensils and store in a clean location. Clean accumulated food debris from cup holsters under soda machine.

    • Many refrigerators have deteriorated door gaskets - with accumulated food debris in between cracks. Repair/ replace/ clean gaskets to ensure equipment holds temperatures. Clean accumulated grease and food debris around and inside equipment (including walk-in freezer and refrigerator) to prevent attracting vermin.

      The department's words

      CHSC 114175 Many refrigerators have deteriorated door gaskets - with accumulated food debris in between cracks. Repair/ replace/ clean gaskets to ensure equipment holds temperatures. Clean accumulated grease and food debris around and inside equipment (including walk-in freezer and refrigerator) to prevent attracting vermin.

    • Upgrade walk-in lighting as instructed in last inspection report.

      The department's words

      CHSC 114252 Upgrade walk-in lighting as instructed in last inspection report.

    • Standing water was observed in the kitchen, along with an accumulation of food debris and grease behind equipment and in floor sinks. Clean under the soda machine. Thoroughly clean the kitchen to prevent attracting vermin.

      The department's words

      CHSC 114257 Standing water was observed in the kitchen, along with an accumulation of food debris and grease behind equipment and in floor sinks. Clean under the soda machine. Thoroughly clean the kitchen to prevent attracting vermin.

    • Keep garbage and grease bins closed to prevent attracting vermin. Use an absorbent material to clean up antifreeze spill in the drive thru.

      The department's words

      CHSC 114245.1 Keep garbage and grease bins closed to prevent attracting vermin. Use an absorbent material to clean up antifreeze spill in the drive thru.

    Show 1 more
    • Wall tiles cracked, flooring and coving tiles cracked or missing and grouting missing from some areas between tiles. These areas are not smooth and cleanable and could harbor vermin.

      The department's words

      CHSC 114271 Wall tiles cracked, flooring and coving tiles cracked or missing and grouting missing from some areas between tiles. These areas are not smooth and cleanable and could harbor vermin.

Source: Marin County Community Development Agency, Environmental Health Services. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Jack In The Box, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Let Jack In The Box know

    Ask for the manager. Jack In The Box can only fix what it knows about.

    The department lists no phone for this place.

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to Marin County Community Development Agency, Environmental Health Services (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Jack In The Box?

See the plan to fix each item and show what you did.

Address this

About this record

Search the county's inspection lookup for the name or license number L10235.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

Marin County gives each inspection a result, not a score, so there is no typical range to show.

Marin County posts a green, yellow or red placard after an inspection, and gives no score. In the county's own inspection data, inspectors write "Green (Pass) placard posted" and "a yellow placard is posted due to the multiple major violations observed". We could not read a county page that lists what each color needs, so ask the department.

Inspection type
Routine inspection
Result
Green placard
Source
Marin County Community Development Agency, Environmental Health Services

This is not an official ranking or grade. See the official source: Marin County Community Development Agency, Environmental Health Services (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Jack In The Box

When was Jack In The Box last inspected?

The county last inspected Jack In The Box on May 12, 2026. It was a routine inspection.

What did the county find at Jack In The Box?

The county listed 2 violations on May 12, 2026: Code CHSC 114192.1 and REACH IN REFRIGERATION UNIT IS INOPERABLE. *REPAIR/REPLACE OR REMOVE INOPERABLE REFRIGERATION EQUIPMENT.

How often does Marin County inspect restaurants?

In the county's data, most inspections are labeled semi-yearly, then yearly; a follow-up visit comes after violations.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On May 12, 2026, the county marked none as critical.