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Jack In The Box

Other food place · Novato, CA

17 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

2 problems found · Routine county inspection · Nov 24, 2025

Is that a lot?

We can't say yet. Too few places here have a number.

What was found out about Jack In The Box?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Code CHSC 113948 CHSC 113948How to fixFix it
  2. Code CHSC 114000 CHSC 114000How to fixFix it

See all 2 items ↓

Source: Marin County Community Development Agency, Environmental Health Services

We review Marin County health data to make this report. We are not the Marin County Community Development Agency, Environmental Health Services.

Which one are you?

For Jack In The Box's team

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Welcome, Jack In The Box. We'll walk through this together, one item at a time. To log the fixes, claim Jack In The Box first; we check that you run it.

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  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

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  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from our free guides, built on the FDA Food Code your state uses.

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What people see next

Under each item here, people see what you fixed, in your words.

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Inspections

From Marin County Community Development Agency, Environmental Health Services · 17 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

In the county's data, most inspections are labeled semi-yearly, then yearly; a follow-up visit comes after violations.

Every visit

  1. LatestNov 24, 2025Routine inspectionGreen placard

    This one: Green placard, inspected Nov 24, 2025.

    2 violations listed, 0 marked critical.

    Not critical (2)

    • Code CHSC 113948

      The department's words

      Code CHSC 113948

    • Code CHSC 114000

      The department's words

      Code CHSC 114000

  2. EarlierDec 19, 2024Routine inspectionGreen placard

    No violations listed in the data.

  3. EarlierNov 28, 2023Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Paper-towels were not available at the handwashing facility in the preparation area. [CA] Provide paper-towels in dispenser at all times to ensure proper handwashing. [COS] The employee provided paper-towels.

      The department's words

      CHSC 113953.2 Paper-towels were not available at the handwashing facility in the preparation area. [CA] Provide paper-towels in dispenser at all times to ensure proper handwashing. [COS] The employee provided paper-towels.

  4. EarlierDec 28, 2022Routine inspectionGreen placard

    No violations listed in the data.

  5. EarlierAug 20, 2021Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Code CHSC 114175

      The department's words

      Code CHSC 114175

  6. EarlierFeb 25, 2021Routine inspectionGreen placard

    No violations listed in the data.

  7. EarlierJul 27, 2020Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Code CHSC 114256

      The department's words

      Code CHSC 114256

  8. EarlierJan 6, 2020Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Time as a public health control is used for some hot/cold holding. The food in the sandwich prep area was out past 4 hours (per the label on each container). One container of cut tomatoes was voluntarily discarded. Cheese slices on ice at 47 F were returned to the walk-in cooler. When using time as a public health control, you must discard any food remaining after 4 hours.

      The department's words

      CHSC 114000 Time as a public health control is used for some hot/cold holding. The food in the sandwich prep area was out past 4 hours (per the label on each container). One container of cut tomatoes was voluntarily discarded. Cheese slices on ice at 47 F were returned to the walk-in cooler. When using time as a public health control, you must discard any food remaining after 4 hours.

  9. EarlierApr 23, 2019Routine inspectionGreen placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Ham at cook prep area at 47F. / Monitor fridge to see if working at 41F or below. Maintain potentially hazardous foods at 41F or below.

      The department's words

      CHSC 113996 Ham at cook prep area at 47F. / Monitor fridge to see if working at 41F or below. Maintain potentially hazardous foods at 41F or below.

  10. EarlierNov 7, 2018Routine inspectionGreen placard

    1 violation listed, 1 marked critical.

    Critical (1)

    • Marked critical by Marin County Community Development Agency, Environmental Health Services

      Observed heads of lettuce in a dirty sink washed. Lettuce was voluntarily discarded and the sink was cleaned and sanitized. Ensure the prep sink is cleaned and sanitized prior to washing products to prevent contamination.

      The department's words

      CHSC 113980 Observed heads of lettuce in a dirty sink washed. Lettuce was voluntarily discarded and the sink was cleaned and sanitized. Ensure the prep sink is cleaned and sanitized prior to washing products to prevent contamination.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

  11. EarlierOct 30, 2017Routine inspectionGreen placard

    9 violations listed, 0 marked critical.

    Not critical (9)

    • The paper towel dispenser by the front counter does not work. Repair immediately. Until repaired, use one of the other hand sinks in the kitchen. Keep paper towel dispensers stocked at all times and ensure they are in working order.

      The department's words

      CHSC 113953.2 The paper towel dispenser by the front counter does not work. Repair immediately. Until repaired, use one of the other hand sinks in the kitchen. Keep paper towel dispensers stocked at all times and ensure they are in working order.

    • Observed dirty containers and utensils in the area where utensils are drying. The drain board for clean utensils was also dirty. Clean all utensils that still have food debris or grease on them and sanitize. There was <200 ppm quaternary ammonia in solution for sanitizing utensils. Sanitizing solution was immediately replaced. Use test strips to ensure there is 200 ppm quat in solution for sanitizing utensils and surfaces.

      The department's words

      CHSC 114115 Observed dirty containers and utensils in the area where utensils are drying. The drain board for clean utensils was also dirty. Clean all utensils that still have food debris or grease on them and sanitize. There was <200 ppm quaternary ammonia in solution for sanitizing utensils. Sanitizing solution was immediately replaced. Use test strips to ensure there is 200 ppm quat in solution for sanitizing utensils and surfaces.

    • Food in the freezer observed partially thawed. Ambient temperatures in the walk-in freezer were 50-55 F. Keep doors to the freezer closed and immediately service the freezer.

      The department's words

      CHSC 114018 Food in the freezer observed partially thawed. Ambient temperatures in the walk-in freezer were 50-55 F. Keep doors to the freezer closed and immediately service the freezer.

    • Observed a heavy accumulation of grease inside the exhaust hood for the grill, and observed grease stains on the wall and ceiling, and dripping off of wall panels. Clean thoroughly as soon as possible - this is a fire hazard. Submit Hood Exhaust and Hood Performance Data Sheets, along with spec sheet for cooking equipment under that hood to show that hood is working properly by next week. Replace the broken lid to the soft serve machine. Replace broken refrigerator gaskets. Clean all equipment thoroughly to remove grease.

      The department's words

      CHSC 114175 Observed a heavy accumulation of grease inside the exhaust hood for the grill, and observed grease stains on the wall and ceiling, and dripping off of wall panels. Clean thoroughly as soon as possible - this is a fire hazard. Submit Hood Exhaust and Hood Performance Data Sheets, along with spec sheet for cooking equipment under that hood to show that hood is working properly by next week. Replace the broken lid to the soft serve machine. Replace broken refrigerator gaskets. Clean all equipment thoroughly to remove grease.

    • Clean inside of dumpster and ensure that all garbage is placed in tied-up garbage bags.

      The department's words

      CHSC 114245.1 Clean inside of dumpster and ensure that all garbage is placed in tied-up garbage bags.

    Show 4 more
    • Keep the drive-thru window closed whenever possible to prevent entry of flies and other vermin. I highly recommend installing an air curtain.

      The department's words

      CHSC 114257 Keep the drive-thru window closed whenever possible to prevent entry of flies and other vermin. I highly recommend installing an air curtain.

    • Replace grout where missing between tiles to allow for a cleanable floor. Observed an accumulation of food debris between tiles.

      The department's words

      CHSC 114268 Replace grout where missing between tiles to allow for a cleanable floor. Observed an accumulation of food debris between tiles.

    • Provide additional light at the fryers and in the ware wash area - this is necessary for safety and for adequate cleaning.

      The department's words

      CHSC 114252 Provide additional light at the fryers and in the ware wash area - this is necessary for safety and for adequate cleaning.

    • Some display thermometers in refrigerators were missing. Replace and put by the door -warmest part.

      The department's words

      CHSC 114157 Some display thermometers in refrigerators were missing. Replace and put by the door -warmest part.

  12. EarlierNov 8, 2016Routine inspectionGreen placard

    3 violations listed, 0 marked critical.

    Not critical (3)

    • Keep Certified Food Handler certificates for all employees in one file or notebook.

      The department's words

      CHSC 113948 Keep Certified Food Handler certificates for all employees in one file or notebook.

    • Provide safety covers for lights in walk-in freezer.

      The department's words

      CHSC 114252.1 Provide safety covers for lights in walk-in freezer.

    • Clean floor in water heater closet.

      The department's words

      CHSC 114268 Clean floor in water heater closet.

  13. EarlierApr 22, 2016Routine inspectionGreen placard

    2 violations listed, 0 marked critical.

    Not critical (2)

    • Recertify Nathan Camal as a Certified Food Handler within 30 days. Complete Berenice Alaron's certification training.

      The department's words

      CHSC 113948 Recertify Nathan Camal as a Certified Food Handler within 30 days. Complete Berenice Alaron's certification training.

    • Clean water heater and water heater closet.

      The department's words

      CHSC 114115.c Clean water heater and water heater closet.

  14. EarlierNov 5, 2015Routine inspectionGreen placard

    No violations listed in the data.

  15. EarlierApr 8, 2015Routine inspectionGreen placard

    No violations listed in the data.

  16. EarlierOct 23, 2014Routine inspectionOnly Minor Violation(s) Found

    2 violations listed, 0 marked critical.

    Not critical (2)

    • Keep each employee's Certified Food Handler certificate in one file on site.

      The department's words

      CHSC 113948 Keep each employee's Certified Food Handler certificate in one file on site.

    • Repair leak in walk-in refrigerator.

      The department's words

      CHSC 114175 Repair leak in walk-in refrigerator.

  17. EarlierMar 12, 2014Routine inspectionOnly Minor Violation(s) Found

    2 violations listed, 0 marked critical.

    Not critical (2)

    • Kitchen POU refrigerator is running 45 F. Must be 41 F or below. Repair/adjust immediately.

      The department's words

      CHSC 113996 Kitchen POU refrigerator is running 45 F. Must be 41 F or below. Repair/adjust immediately.

    • Provide working paper towel dispenser at handwash sink to the right of fryer POU refrigerator.

      The department's words

      CHSC 113953.2 Provide working paper towel dispenser at handwash sink to the right of fryer POU refrigerator.

Source: Marin County Community Development Agency, Environmental Health Services. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Jack In The Box, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Let Jack In The Box know

    Ask for the manager. Jack In The Box can only fix what it knows about.

    The department lists no phone for this place.

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  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to Marin County Community Development Agency, Environmental Health Services (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

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About this record

Search the county's inspection lookup for the name or license number L10579.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

Marin County gives each inspection a result, not a score, so there is no typical range to show.

Marin County posts a green, yellow or red placard after an inspection, and gives no score. In the county's own inspection data, inspectors write "Green (Pass) placard posted" and "a yellow placard is posted due to the multiple major violations observed". We could not read a county page that lists what each color needs, so ask the department.

Inspection type
Routine inspection
Result
Green placard
Source
Marin County Community Development Agency, Environmental Health Services

This is not an official ranking or grade. See the official source: Marin County Community Development Agency, Environmental Health Services (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Jack In The Box

When was Jack In The Box last inspected?

The county last inspected Jack In The Box on Nov 24, 2025. It was a routine inspection.

What did the county find at Jack In The Box?

The county listed 2 violations on Nov 24, 2025: Code CHSC 113948 and Code CHSC 114000.

How often does Marin County inspect restaurants?

In the county's data, most inspections are labeled semi-yearly, then yearly; a follow-up visit comes after violations.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Nov 24, 2025, the county marked none as critical.