At a glance
CleanCleaver food safety systematic review results
What happened?
2problems found
2 problems found · Routine county inspection · Aug 27, 2026
Is that a lot?
We can't say yet. Too few places here have a number.
What was found out about Novato Shell?
It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.
- Code CHSC 114047 CHSC 114047How to fixFix it
- Code CHSC 114130 CHSC 114130How to fixFix it
Source: Marin County Community Development Agency, Environmental Health Services
We review Marin County health data to make this report. We are not the Marin County Community Development Agency, Environmental Health Services.
Visit them directly at marincounty.gov (opens the department's site) · How we review
For Novato Shell's team
Is this your place?
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Follow the steps for each item, with the rule beside it.
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Show what you did
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What people see next
Under each item here, people see what you fixed, in your words.
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Inspections
From Marin County Community Development Agency, Environmental Health Services · 16 inspections on record · Last checked Oct 6, 2026
The county visited 2 times in the last 12 months (2 routine).
In the county's data, most inspections are labeled semi-yearly, then yearly; a follow-up visit comes after violations.
Every visit
LatestAug 27, 2026Routine inspectionGreen placard
This one: Green placard, inspected Aug 27, 2026.
2 violations listed, 0 marked critical.
Not critical (2)
Code CHSC 114047
The department's words
Code CHSC 114047
Code CHSC 114130
The department's words
Code CHSC 114130
EarlierFeb 23, 2026Routine inspectionGreen placard
7 violations listed, 0 marked critical.
Not critical (7)
Code CHSC 113953.2
The department's words
Code CHSC 113953.2
Code CHSC 114000
The department's words
Code CHSC 114000
Code CHSC 113984.d
The department's words
Code CHSC 113984.d
Code CHSC 114115.c
The department's words
Code CHSC 114115.c
Code CHSC 114130
The department's words
Code CHSC 114130
Show 2 more
Code CHSC 114130.1
The department's words
Code CHSC 114130.1
Code CHSC 114269
The department's words
Code CHSC 114269
EarlierJan 5, 2024Follow-up inspectionGreen placard
3 violations listed, 0 marked critical.
Not critical (3)
Observed display case in front of register checkout at 51*F on top shelf. Items included 8 eggs and 5 sausage breakfast sandwiches. All PHF shall be kept at 41*f < or 135*F >. Operator voluntarily discarded the noted items and instructed to discontinue use of top shelf of unit until repairs are made.
The department's words
CHSC 113996 Observed display case in front of register checkout at 51*F on top shelf. Items included 8 eggs and 5 sausage breakfast sandwiches. All PHF shall be kept at 41*f < or 135*F >. Operator voluntarily discarded the noted items and instructed to discontinue use of top shelf of unit until repairs are made.
No hot water available at time of inspection for food prep/spray sink. Potable supply of hot and cold water shall be provided at all times. Instructed operator to repair/adjust sink to provide hot water. Operator stated they will have repairman come out to fix sink.
The department's words
CHSC 114192 No hot water available at time of inspection for food prep/spray sink. Potable supply of hot and cold water shall be provided at all times. Instructed operator to repair/adjust sink to provide hot water. Operator stated they will have repairman come out to fix sink.
Observed the top shelf of refrigeration unit holding at 55.6 *F and the two middle shelves at 45- 46 *F. Minimal air flow observed coming from unit in these sections of shelving across from wines. Observed the top shelf at 44 *F and middle shelves at 42.9 *F. Low air flow and internal thermometer did not match probe measurement for temperature. The following items were discarded: 6 sausage, egg and cheese breakfast sandwiches, 2 stuffed cheese pretzels, 6 hot pockets and 8 egg salad/ roast beef sandwiches. Do not use areas noted in unit until repaired to hold temperatures at 41 *F. Provide separate standing thermometers in this area of shelving.
The department's words
CHSC 114159 Observed the top shelf of refrigeration unit holding at 55.6 *F and the two middle shelves at 45- 46 *F. Minimal air flow observed coming from unit in these sections of shelving across from wines. Observed the top shelf at 44 *F and middle shelves at 42.9 *F. Low air flow and internal thermometer did not match probe measurement for temperature. The following items were discarded: 6 sausage, egg and cheese breakfast sandwiches, 2 stuffed cheese pretzels, 6 hot pockets and 8 egg salad/ roast beef sandwiches. Do not use areas noted in unit until repaired to hold temperatures at 41 *F. Provide separate standing thermometers in this area of shelving.
EarlierNov 9, 2023Routine inspectionYellow placard
2 violations listed, 2 marked critical.
Critical (2)
Marked critical by Marin County Community Development Agency, Environmental Health Services
Observed display case in front of register checkout at 51*F on top shelf. Items included 8 eggs and 5 sausage breakfast sandwiches. All PHF shall be kept at 41*f < or 135*F >. Operator voluntarily discarded the noted items and instructed to discontinue use of top shelf of unit until repairs are made.
The department's words
CHSC 113996 Observed display case in front of register checkout at 51*F on top shelf. Items included 8 eggs and 5 sausage breakfast sandwiches. All PHF shall be kept at 41*f < or 135*F >. Operator voluntarily discarded the noted items and instructed to discontinue use of top shelf of unit until repairs are made.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Marked critical by Marin County Community Development Agency, Environmental Health Services
No hot water available at time of inspection for food prep/spray sink. Potable supply of hot and cold water shall be provided at all times. Instructed operator to repair/adjust sink to provide hot water. Operator stated they will have repairman come out to fix sink.
The department's words
CHSC 114192 No hot water available at time of inspection for food prep/spray sink. Potable supply of hot and cold water shall be provided at all times. Instructed operator to repair/adjust sink to provide hot water. Operator stated they will have repairman come out to fix sink.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
EarlierOct 31, 2022Routine inspectionGreen placard
1 violation listed, 0 marked critical.
Not critical (1)
a.) Observed display case by checkout at 55F - 60F. Foods inside included several cheese sticks, meat and cheese snacks, salami, yogurts, and yogurt drinks.at 55F - 60F for unknown period of time. Foods were voluntarily discarded. Do not use this case until it can maintain all potentially hazardous foods at 41F or below. b.) Observed 2 gallons of milk in reach-in cooler at 46F. Cooler thermometer read 46F. Milk was relocated to cooler at 41F or below.
The department's words
CHSC 113996 a.) Observed display case by checkout at 55F - 60F. Foods inside included several cheese sticks, meat and cheese snacks, salami, yogurts, and yogurt drinks.at 55F - 60F for unknown period of time. Foods were voluntarily discarded. Do not use this case until it can maintain all potentially hazardous foods at 41F or below. b.) Observed 2 gallons of milk in reach-in cooler at 46F. Cooler thermometer read 46F. Milk was relocated to cooler at 41F or below.
EarlierDec 2, 2021Routine inspectionGreen placard
1 violation listed, 0 marked critical.
Not critical (1)
Code CHSC 113996
The department's words
Code CHSC 113996
EarlierApr 21, 2021Follow-up inspectionGreen placard
2 violations listed, 0 marked critical.
Not critical (2)
Code CHSC 113996
The department's words
Code CHSC 113996
Corrected during the inspection
Code CHSC 113948
The department's words
Code CHSC 113948
Corrected during the inspection
EarlierApr 12, 2021Routine inspectionGreen placard
2 violations listed, 2 marked critical.
Critical (2)
Marked critical by Marin County Community Development Agency, Environmental Health Services
Code CHSC 113996
The department's words
Code CHSC 113996
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Marked critical by Marin County Community Development Agency, Environmental Health Services
Code CHSC 113948
The department's words
Code CHSC 113948
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
EarlierSep 2, 2020Routine inspectionGreen placard
1 violation listed, 0 marked critical.
Not critical (1)
Code CHSC 113948
The department's words
Code CHSC 113948
EarlierFeb 18, 2020Routine inspectionGreen placard
1 violation listed, 0 marked critical.
Not critical (1)
Observed chicken (55F) and cooked eggs (54F) at salad bar. Operator discarded foods.
The department's words
CHSC 113996 Observed chicken (55F) and cooked eggs (54F) at salad bar. Operator discarded foods.
EarlierJul 23, 2019Routine inspectionGreen placard
1 violation listed, 0 marked critical.
Not critical (1)
Code CHSC 113977
The department's words
Code CHSC 113977
EarlierDec 26, 2018Routine inspectionGreen placard
1 violation listed, 0 marked critical.
Not critical (1)
There are no paper towels at the hot foods hand sink. Install a paper towel dispenser at this sink. Recommend moving soap dispensers out of the bottom cabinet doors to walls beside hand sinks so they are easily accessible.
The department's words
CHSC 113953.2 There are no paper towels at the hot foods hand sink. Install a paper towel dispenser at this sink. Recommend moving soap dispensers out of the bottom cabinet doors to walls beside hand sinks so they are easily accessible.
EarlierFeb 22, 2018Routine inspectionGreen placard
8 violations listed, 0 marked critical.
Not critical (8)
Paper towel dispenser under handwash sink next to pizza oven is broken. Repair or replace.
The department's words
CHSC 113953.2 Paper towel dispenser under handwash sink next to pizza oven is broken. Repair or replace.
Discontinue storing boxes of food under handwash sink next to pizza oven.
The department's words
CHSC 114049 Discontinue storing boxes of food under handwash sink next to pizza oven.
Provide a display thermometer in Haagen-Dazs/Nestle freezer and in True refrigerator under coffee machines.
The department's words
CHSC 114157 Provide a display thermometer in Haagen-Dazs/Nestle freezer and in True refrigerator under coffee machines.
For wiping cloths that are used more than once, Store in bucket of sanitizing solution in between each use.
The department's words
CHSC 114185.1 For wiping cloths that are used more than once, Store in bucket of sanitizing solution in between each use.
Discontinue storing ice scoop inside ice machine. Handle must not touch ice.
The department's words
CHSC 114178 Discontinue storing ice scoop inside ice machine. Handle must not touch ice.
Show 3 more
Provide name and address of facility on bags of ice.
The department's words
CHSC 114089 Provide name and address of facility on bags of ice.
Keep dumpster lids closed at all times.
The department's words
CHSC 114245.5 Keep dumpster lids closed at all times.
Email Certified Food Manager certificate to inspector. [email]
The department's words
CHSC 113947.1 Email Certified Food Manager certificate to inspector. [email]
EarlierNov 21, 2016Routine inspectionGreen placard
4 violations listed, 0 marked critical.
Not critical (4)
Soups are running 131F. Must be 135F or above. Repair/adjust immediately. (COS)
The department's words
CHSC 113996 Soups are running 131F. Must be 135F or above. Repair/adjust immediately. (COS)
Hot water at 3-compartment sink and at food prep sink is running 115F. Must be 120F or above.
The department's words
CHSC 114192 Hot water at 3-compartment sink and at food prep sink is running 115F. Must be 120F or above.
Side A handwash sink - provide soap and paper towels.
The department's words
CHSC 113953.2 Side A handwash sink - provide soap and paper towels.
Put name and address of facility on ice bags.
The department's words
CHSC 114089 Put name and address of facility on ice bags.
EarlierApr 15, 2016Routine inspectionGreen placard
4 violations listed, 0 marked critical.
Not critical (4)
Get one person certified as a Certified Food Manager within 30 days. Fax copy of certificate to EHS. Put Novato Shell on fax, or email to [email] .
The department's words
CHSC 113947.1 Get one person certified as a Certified Food Manager within 30 days. Fax copy of certificate to EHS. Put Novato Shell on fax, or email to [email] .
Frozen yogurt was defrosting in sink of standing water. Defrost in refrigerator only.
The department's words
CHSC 114020 Frozen yogurt was defrosting in sink of standing water. Defrost in refrigerator only.
Provide a display thermometer in walk-in refrigerator near sinks.
The department's words
CHSC 114157 Provide a display thermometer in walk-in refrigerator near sinks.
Discontinue storing food on floor in storage area and in walk-in freezer.
The department's words
CHSC 114047 Discontinue storing food on floor in storage area and in walk-in freezer.
EarlierJul 29, 2015Routine inspectionGreen placard
4 violations listed, 0 marked critical.
Not critical (4)
Provide Certified Food Manager proof within 90 days.
The department's words
CHSC 113947.1 Provide Certified Food Manager proof within 90 days.
Hamburger in island 48 F. Adjust refrigeration unit to maintain all food at 41 F or below.
The department's words
CHSC 113996 Hamburger in island 48 F. Adjust refrigeration unit to maintain all food at 41 F or below.
Hot water at back sink at 115 F. Adjust to 120 F.
The department's words
CHSC 114192 Hot water at back sink at 115 F. Adjust to 120 F.
Post permit in view of public.
The department's words
CHSC 114381 Post permit in view of public.
Source: Marin County Community Development Agency, Environmental Health Services. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)
What you can do
As a customer of Novato Shell, you can:
Learn how these get fixed
Free, step-by-step guides for each item.
Let Novato Shell know
Ask for the manager. Novato Shell can only fix what it knows about.
The department lists no phone for this place.
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Complain directly to the health department
We are not the health department. You can report to them on their site. Report to Marin County Community Development Agency, Environmental Health Services (opens the department's site)
When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.
About this record
Search the county's inspection lookup for the name or license number L14530.
Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.
Marin County gives each inspection a result, not a score, so there is no typical range to show.
Marin County posts a green, yellow or red placard after an inspection, and gives no score. In the county's own inspection data, inspectors write "Green (Pass) placard posted" and "a yellow placard is posted due to the multiple major violations observed". We could not read a county page that lists what each color needs, so ask the department.
- Inspection type
- Routine inspection
- Result
- Green placard
- Source
- Marin County Community Development Agency, Environmental Health Services
This is not an official ranking or grade. See the official source: Marin County Community Development Agency, Environmental Health Services (opens the department's site) .
Information on this page may be out of date. Check the original source to confirm.