At a glance
CleanCleaver food safety systematic review results
What happened?
1problem found
1 problem found · Routine county inspection · Sep 30, 2026
Is that a lot?
We can't say yet. Too few places here have a number.
What was found out about West Novato Shell And Loop?
It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.
- Code CHSC 114049 CHSC 114049How to fixFix it
Source: Marin County Community Development Agency, Environmental Health Services
We review Marin County health data to make this report. We are not the Marin County Community Development Agency, Environmental Health Services.
Visit them directly at marincounty.gov (opens the department's site) · How we review
For West Novato Shell And Loop's team
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Follow the steps for each item, with the rule beside it.
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Show what you did
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Under each item here, people see what you fixed, in your words.
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Inspections
From Marin County Community Development Agency, Environmental Health Services · 20 inspections on record · Last checked Oct 6, 2026
The county visited 2 times in the last 12 months (2 routine).
In the county's data, most inspections are labeled semi-yearly, then yearly; a follow-up visit comes after violations.
Every visit
LatestSep 30, 2026Routine inspectionGreen placard
This one: Green placard, inspected Sep 30, 2026.
1 violation listed, 0 marked critical.
Not critical (1)
Code CHSC 114049
The department's words
Code CHSC 114049
EarlierMar 16, 2026Routine inspectionGreen placard
4 violations listed, 0 marked critical.
Not critical (4)
Code CHSC 113984.d
The department's words
Code CHSC 113984.d
Code CHSC 114115.c
The department's words
Code CHSC 114115.c
Code CHSC 114130
The department's words
Code CHSC 114130
Code CHSC 114268
The department's words
Code CHSC 114268
EarlierApr 9, 2025Routine inspectionGreen placard
1 violation listed, 0 marked critical.
Not critical (1)
No sanitizer buckets set up at the time of inspection. Facility must maintain at least one sanitizer bucket for wiping food contact surfaces in areas of active food preparation. Operator corrected on site and provided sanitizer bucket at 200 ppm for quaternary ammonia. Ensure sanitizer buckets are set up properly with wiping rages in areas with active food preparation.
The department's words
CHSC 114099.7 No sanitizer buckets set up at the time of inspection. Facility must maintain at least one sanitizer bucket for wiping food contact surfaces in areas of active food preparation. Operator corrected on site and provided sanitizer bucket at 200 ppm for quaternary ammonia. Ensure sanitizer buckets are set up properly with wiping rages in areas with active food preparation.
EarlierJul 8, 2024Routine inspectionGreen placard
1 violation listed, 0 marked critical.
Not critical (1)
Observed spam musubi at 111F in the hot holding case. Hot holding unit display temp was at around 150F. Per staff, rice in musubi was cooked around 6am, placed in fridge to cool then placed directly in hot holding unit (around 9:30am) to reheat. Reheat potentially hazardous food (PHF) to 165F prior to hot holding at 135F. Reheat PHF rapidly (from 41F to 165F) within 2 hours. Ensure musubi reheats to 165F in oven prior to placing in hot case. Musubi reheated to 170F.
The department's words
CHSC 114016 Observed spam musubi at 111F in the hot holding case. Hot holding unit display temp was at around 150F. Per staff, rice in musubi was cooked around 6am, placed in fridge to cool then placed directly in hot holding unit (around 9:30am) to reheat. Reheat potentially hazardous food (PHF) to 165F prior to hot holding at 135F. Reheat PHF rapidly (from 41F to 165F) within 2 hours. Ensure musubi reheats to 165F in oven prior to placing in hot case. Musubi reheated to 170F.
EarlierMar 3, 2023Routine inspectionGreen placard
1 violation listed, 0 marked critical.
Not critical (1)
Hot holding case had 4 empanadas recording at 120°F. / Discard out of temperature food. Repair or adjust unit to hot hold food at 135°F or above.
The department's words
CHSC 113996 Hot holding case had 4 empanadas recording at 120°F. / Discard out of temperature food. Repair or adjust unit to hot hold food at 135°F or above.
EarlierAug 26, 2022Routine inspectionGreen placard
1 violation listed, 0 marked critical.
Not critical (1)
Facility has food handler card but no certified food manager certificate. / obtain valid copy of food manager certificate or cost recovery fees will apply.
The department's words
CHSC 113947.1 Facility has food handler card but no certified food manager certificate. / obtain valid copy of food manager certificate or cost recovery fees will apply.
EarlierSep 30, 2021Routine inspectionGreen placard
1 violation listed, 0 marked critical.
Not critical (1)
Code CHSC 114257.1
The department's words
Code CHSC 114257.1
EarlierDec 17, 2020Follow-up inspectionGreen placard
No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.
EarlierDec 8, 2020Follow-up inspectionGreen placard
4 violations listed, 4 marked critical.
Critical (4)
Marked critical by Marin County Community Development Agency, Environmental Health Services
Code CHSC 114115.c
The department's words
Code CHSC 114115.c
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Marked critical by Marin County Community Development Agency, Environmental Health Services
Code CHSC 114175
The department's words
Code CHSC 114175
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Marked critical by Marin County Community Development Agency, Environmental Health Services
Code CHSC 113996
The department's words
Code CHSC 113996
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Marked critical by Marin County Community Development Agency, Environmental Health Services
Code CHSC 113725.1
The department's words
Code CHSC 113725.1
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
EarlierDec 1, 2020Routine inspectionGreen placard
7 violations listed, 7 marked critical.
Critical (7)
Marked critical by Marin County Community Development Agency, Environmental Health Services
Code CHSC 113953.1
The department's words
Code CHSC 113953.1
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Marked critical by Marin County Community Development Agency, Environmental Health Services
Code CHSC 114099.6
The department's words
Code CHSC 114099.6
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Marked critical by Marin County Community Development Agency, Environmental Health Services
Code CHSC 114115.c
The department's words
Code CHSC 114115.c
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Marked critical by Marin County Community Development Agency, Environmental Health Services
Code CHSC 114107
The department's words
Code CHSC 114107
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Marked critical by Marin County Community Development Agency, Environmental Health Services
Code CHSC 114175
The department's words
Code CHSC 114175
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Show 2 more
Marked critical by Marin County Community Development Agency, Environmental Health Services
Code CHSC 114257
The department's words
Code CHSC 114257
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Marked critical by Marin County Community Development Agency, Environmental Health Services
Code CHSC 113725.1
The department's words
Code CHSC 113725.1
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
EarlierSep 26, 2019Routine inspectionGreen placard
1 violation listed, 0 marked critical.
Not critical (1)
Code CHSC 114259.1
The department's words
Code CHSC 114259.1
EarlierDec 19, 2018Routine inspectionGreen placard
1 violation listed, 0 marked critical.
Not critical (1)
Boxes of food found stored on the ground in walk-in freezer. Store all food 6 feet above the ground on racks or pallets.
The department's words
CHSC 114047 Boxes of food found stored on the ground in walk-in freezer. Store all food 6 feet above the ground on racks or pallets.
EarlierJan 4, 2018Routine inspectionGreen placard
5 violations listed, 0 marked critical.
Not critical (5)
Pepsi is blocking the papertowel dispenser at rear handwash sink. Move Pepsi. Vitamix machine is blocking the papertowel dispenser at front handwash sink. Move Vitamix
The department's words
CHSC 113953.1 Pepsi is blocking the papertowel dispenser at rear handwash sink. Move Pepsi. Vitamix machine is blocking the papertowel dispenser at front handwash sink. Move Vitamix
Install papertowel dispenser at other front handwash sink.
The department's words
CHSC 113953.2 Install papertowel dispenser at other front handwash sink.
Boxes of food observed on the ground in the walk in box and freezer. Store all food 6 above the ground.
The department's words
CHSC 114047 Boxes of food observed on the ground in the walk in box and freezer. Store all food 6 above the ground.
Milk crates noted used as shelving under Icee mix boxes. Discontinue practice. Use commercial dunnage racks.
The department's words
CHSC 114130.1 Milk crates noted used as shelving under Icee mix boxes. Discontinue practice. Use commercial dunnage racks.
Purse noted near food. Store in lockers provided.
The department's words
CHSC 114256.1 Purse noted near food. Store in lockers provided.
EarlierJun 2, 2017Follow-up inspectionGreen placard
No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.
EarlierMay 31, 2017Routine inspectionGreen placard
5 violations listed, 1 marked critical.
Critical (1)
Marked critical by Marin County Community Development Agency, Environmental Health Services
Walk in box ambient temperature recorded 54F. All potentially hazardous foods must be kept 41F or below at all times. (manager did not know what temp was correct). MAJOR VIOLATION See VCD form
The department's words
CHSC 113996 Walk in box ambient temperature recorded 54F. All potentially hazardous foods must be kept 41F or below at all times. (manager did not know what temp was correct). MAJOR VIOLATION See VCD form
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Not critical (4)
Papertowel dispensers at register and rear handwash sink do not work. Batteries may be dead. 2ND NOTICE
The department's words
CHSC 113953.2 Papertowel dispensers at register and rear handwash sink do not work. Batteries may be dead. 2ND NOTICE
Bagged ice must include name and address of facility. 3RD NOTICE
The department's words
CHSC 114089 Bagged ice must include name and address of facility. 3RD NOTICE
Milk crates used a shelving. Discontinue use. Use commercial dunnage racks if needed.
The department's words
CHSC 114130.1 Milk crates used a shelving. Discontinue use. Use commercial dunnage racks if needed.
Purses found stored with food in kitchen. Store separately.
The department's words
CHSC 114256.1 Purses found stored with food in kitchen. Store separately.
EarlierJan 25, 2017Routine inspectionGreen placard
8 violations listed, 0 marked critical.
Not critical (8)
Liquid soap dispenser in Men's room observed empty. Keep it filled at all times. Install a papertowel dispenser at front handwash sink. Rear papertowel dispenser not working (batteries?). Repair.
The department's words
CHSC 113953.2 Liquid soap dispenser in Men's room observed empty. Keep it filled at all times. Install a papertowel dispenser at front handwash sink. Rear papertowel dispenser not working (batteries?). Repair.
Half eaten sandwich noted at front food area. Employees must eat on breaks outside of food prep/service. COS
The department's words
CHSC 113977 Half eaten sandwich noted at front food area. Employees must eat on breaks outside of food prep/service. COS
Corrected during the inspection
Boxes of food noted stored on the ground in the walk in freezer. Store all food 6 above the ground or on racks or pallets.
The department's words
CHSC 114047 Boxes of food noted stored on the ground in the walk in freezer. Store all food 6 above the ground or on racks or pallets.
Ice bagged at theis store must include name and address of facility. Repeat violation.
The department's words
CHSC 114089 Ice bagged at theis store must include name and address of facility. Repeat violation.
Food prep sink is covered with discarded food items. This sink must be clean and accessible at all times.
The department's words
CHSC 114175 Food prep sink is covered with discarded food items. This sink must be clean and accessible at all times.
Show 3 more
Ice scoop is cracked. Replace it. Store in a holder in ice machine or on a clean bowl or plate.
The department's words
CHSC 114119 Ice scoop is cracked. Replace it. Store in a holder in ice machine or on a clean bowl or plate.
Jackets found stored with food. Store in lockers provided.
The department's words
CHSC 114256.1 Jackets found stored with food. Store in lockers provided.
Maintain last inspection report for customer review.
The department's words
CHSC 113725.1 Maintain last inspection report for customer review.
EarlierJun 13, 2016Routine inspectionGreen placard
5 violations listed, 0 marked critical.
Not critical (5)
Provide proof of Managers Food Safety Certification
The department's words
CHSC 113947.1 Provide proof of Managers Food Safety Certification
Provide Food Handler Cards for all employees
The department's words
CHSC 113948 Provide Food Handler Cards for all employees
Replace missing liquid soap dispenser at handwash sink in the rear
The department's words
CHSC 113953.2 Replace missing liquid soap dispenser at handwash sink in the rear
Repackaged ice must include name and address on label
The department's words
CHSC 114089 Repackaged ice must include name and address on label
Food prep sink is broken. Repair it.
The department's words
CHSC 114175 Food prep sink is broken. Repair it.
EarlierDec 22, 2015Routine inspectionGreen placard
5 violations listed, 0 marked critical.
Not critical (5)
Provide proof of Managers Food Safety Certification.
The department's words
CHSC 113947.1 Provide proof of Managers Food Safety Certification.
Provide proof of Food Handler's Cards. by 1/15/16
The department's words
CHSC 113948 Provide proof of Food Handler's Cards. by 1/15/16
Papertowel dispenser at rear handwash sink does not work. Check batteries.
The department's words
CHSC 113953.2 Papertowel dispenser at rear handwash sink does not work. Check batteries.
Jacket found stored with food. Store separately in lockers provided.
The department's words
CHSC 114256 Jacket found stored with food. Store separately in lockers provided.
Maintain last inspection report for customer review.
The department's words
CHSC 113725.1 Maintain last inspection report for customer review.
EarlierFeb 26, 2015Follow-up inspectionGreen placard
3 violations listed, 0 marked critical.
Not critical (3)
Observed employee don gloves on top of another pair of gloves in lieu of washing hands and replacing gloves.
The department's words
CHSC 113973.b-c Observed employee don gloves on top of another pair of gloves in lieu of washing hands and replacing gloves.
Oven does not thoroughly reheat food to proper temp. Using cycle 2 times to achieve proper temps until fixed. Sign being affixed to teach all employees to use cycle twice for this product.
The department's words
CHSC 114175 Oven does not thoroughly reheat food to proper temp. Using cycle 2 times to achieve proper temps until fixed. Sign being affixed to teach all employees to use cycle twice for this product.
Ice bags need labels with name and address on them. Bagged onsite. Labels are on order.
The department's words
CHSC 114089 Ice bags need labels with name and address on them. Bagged onsite. Labels are on order.
EarlierFeb 23, 2015Routine inspectionYellow placard
10 violations listed, 2 marked critical.
Critical (2)
Marked critical by Marin County Community Development Agency, Environmental Health Services
Commercially processed, fully-cooked/frozen chicken wings being reheated to internal temp of 109F - 136F. Must reheat to 135F for this product. Cook cycle is being run 2 times to get internal temps of wings to 135F+. (Reaching 170F+.)
The department's words
CHSC 114016 Commercially processed, fully-cooked/frozen chicken wings being reheated to internal temp of 109F - 136F. Must reheat to 135F for this product. Cook cycle is being run 2 times to get internal temps of wings to 135F+. (Reaching 170F+.)
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Marked critical by Marin County Community Development Agency, Environmental Health Services
No sanitizing taking place when dishes (like dairy carafes) are washed. Confirmed with multiple employees. Quats onsite, not being used.
The department's words
CHSC 114099.6 No sanitizing taking place when dishes (like dairy carafes) are washed. Confirmed with multiple employees. Quats onsite, not being used.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Not critical (8)
Observed employee don gloves without washing hands first.
The department's words
CHSC 113973.b-c Observed employee don gloves without washing hands first.
Observed handwash sink being used to wash dishes.
The department's words
CHSC 113953.1 Observed handwash sink being used to wash dishes.
Milk in carafe was at 44F. Had been out 4 hours, no TPHC log kept. Replaced onsite.
The department's words
CHSC 113996 Milk in carafe was at 44F. Had been out 4 hours, no TPHC log kept. Replaced onsite.
Using 3-hour buzzer method for food kept out-of-temp (125 degrees) for up to 4 hours and discarded. Keep and maintain TPHC logs.
The department's words
CHSC 114000 Using 3-hour buzzer method for food kept out-of-temp (125 degrees) for up to 4 hours and discarded. Keep and maintain TPHC logs.
Ben and Jerry's ice cream and ice cream sandwiches completely melted in freezer. VC&D conducted.
The department's words
CHSC 113980 Ben and Jerry's ice cream and ice cream sandwiches completely melted in freezer. VC&D conducted.
Show 3 more
Food warmer (for warm holding) says 139F - 140F on machine, but all food was at 125F. Oven does not thoroughly reheat food to proper temp. Using cycle 2 times to achieve proper temps until fixed.
The department's words
CHSC 114175 Food warmer (for warm holding) says 139F - 140F on machine, but all food was at 125F. Oven does not thoroughly reheat food to proper temp. Using cycle 2 times to achieve proper temps until fixed.
Provide probe thermometer for checking internal temps of foods.
The department's words
CHSC 114159 Provide probe thermometer for checking internal temps of foods.
Ice bags need labels with name and address on them. Bagged onsite.
The department's words
CHSC 114089 Ice bags need labels with name and address on them. Bagged onsite.
Source: Marin County Community Development Agency, Environmental Health Services. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)
What you can do
As a customer of West Novato Shell And Loop, you can:
Learn how these get fixed
Free, step-by-step guides for each item.
Let West Novato Shell And Loop know
Ask for the manager. West Novato Shell And Loop can only fix what it knows about.
The department lists no phone for this place.
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Complain directly to the health department
We are not the health department. You can report to them on their site. Report to Marin County Community Development Agency, Environmental Health Services (opens the department's site)
When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.
Do you work at or run West Novato Shell And Loop?
See the plan to fix each item and show what you did.
Address thisAbout this record
Search the county's inspection lookup for the name or license number L10666.
Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.
Marin County gives each inspection a result, not a score, so there is no typical range to show.
Marin County posts a green, yellow or red placard after an inspection, and gives no score. In the county's own inspection data, inspectors write "Green (Pass) placard posted" and "a yellow placard is posted due to the multiple major violations observed". We could not read a county page that lists what each color needs, so ask the department.
- Inspection type
- Routine inspection
- Result
- Green placard
- Source
- Marin County Community Development Agency, Environmental Health Services
This is not an official ranking or grade. See the official source: Marin County Community Development Agency, Environmental Health Services (opens the department's site) .
Information on this page may be out of date. Check the original source to confirm.