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7-Eleven Store #2366-18584e

Other food place · Palo Alto, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

5 problems found · 1 marked critical · Routine county inspection · Jul 28, 2025

At the routine inspection on Jul 28, 2025. The latest visit, on Aug 14, 2025, was a follow-up inspection. No notes were taken at it.

Is that a lot?

Most food places here got 2 to 15 points taken off. 7-Eleven Store #2366-18584e got more than most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about 7-Eleven Store #2366-18584e?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Hot food below 135°F K07How to fixFix it
  2. Equipment in poor repair K35How to fixFix it
  3. No hot or cold water at a sink K21How to fixFix it

See all 5 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For 7-Eleven Store #2366-18584e's team

Is this your place?

Welcome, 7-Eleven Store #2366-18584e. We'll walk through this together, one item at a time. To log the fixes, claim 7-Eleven Store #2366-18584e first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim 7-Eleven Store #2366-18584e

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from our free guides, built on the FDA Food Code your state uses.

Try it yourself

Fix and log it: Hot food below 135°F

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

If food is out of range

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

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Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

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Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county lists no visits in the last 12 months.

Nice work, 7-Eleven Store #2366-18584e. At the follow-up 17 days later, the county listed no items still open.

You cleared the re-check in 17 days. We're proud of you.

Every visit

  1. LatestAug 14, 2025Follow-up inspection

    No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.

    This one: a follow-up inspection on Aug 14, 2025. A follow-up visit re-checks earlier items. The last routine inspection was Jul 28, 2025: 83 out of 100 (Green placard).

  2. EarlierJul 28, 2025Routine inspection83 out of 100 (Green placard)

    5 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      Several food items located on the left side of the grab and go open display unit found above 49F and above. All food was discarded. See VCD report. 17- sub sandwiches (italian, american, turkey and cheese 57-59F 7 - turkey ham combos 58F 4- lemon chicken wrap 49F 22 packaged burritos (beef, chicken/bean, bean/cheese) 53F-55F 8- croissant sausage sandwiches 55F 8- sausage biscuits 57F 4- chobani yogurt 56F 24- sandwiches (egg salad, tuna salad, chicken salad) 54F 4- sushi packs 55F 3- meat pizzas 55-56F No daily temp logs for this unit were available. The grab and go open display refrigeration unit measured between 48-57F (mainly on the left hand side of the unit next to the big gulp machine. CONTACT THIS INSPECTOR ONCE UNIT IS REPAIRED [phone].

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.16(A)(1)

      How can a restaurant or home fix this?

      If food is out of range

      • Hot food below 135°F for less than 2 hours: reheat to 165°F.
      • Cold food above 41°F for less than 2 hours: chill it right away.
      • Unknown time or longer: throw it out.

      Which foods need temperature control (TCS)

      3 more steps in the full guide Read the free guide

      Hot and cold holding

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you 7-Eleven Store #2366-18584e? Fix it

    Not critical (4)

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      The grab and go open display refrigeration unit measured between 48-57F (mainly on the left hand side of the unit next to the big gulp machine. [CA] Repair unit immediately. Do not use the left side of this unit. Provide a copy of the service report for review, showing tempertures are in compliance (41F and below). CONTACT THIS INSPECTOR AT [phone]. Note- provide 3-4 thermometers in this unit at various areas (top middle, bottom middle, right side, bottom right side, left top side etc) as the temperature of the unit is inconsistent throughout. The door for the walk in cooler does not completely close. [CA] Repair door/latch so the door is fully closed/sealed.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you 7-Eleven Store #2366-18584e? Fix it

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      Water temperature at 3 comp sink measured at 115F. [CA] Maintain hot water at 120F at all times.

      Food Code 5-103.11

      How can a restaurant or home fix this?

      In CleanCleaver: Log hand sink and dish water temperatures

      Hot and cold water at every sink

      In CleanCleaver: Log hand sink and dish water temperatures

      Fix and log it now

      Are you 7-Eleven Store #2366-18584e? Fix it

    • Thermometer missing or reading wrong

      The department's words

      K39 Thermometers provided, accurate

      Unable to locate thermometer for the walk in cooler. [CA] Provide a thermometer and locate on shelf where hot dogs are stored.

      Food Code 4-203.11

      How can a restaurant or home fix this?

      Ice-water method

      • 1. Fill a large glass with crushed ice, then add cold water to the top. Stir.
      • 2. Put the probe in the center, not touching the sides or bottom. A dial thermometer goes at least 2 inches deep, past the dimple.
      • 3. Wait 30 seconds, or until the reading stops moving.
      • 4. It should read 32°F. If not, adjust it (dial: turn the nut under the head with a wrench; digital: press reset per the maker). Replace it if it can't be adjusted.

      Using and cleaning it

      3 more steps in the full guide Read the free guide

      Thermometers and calibration

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you 7-Eleven Store #2366-18584e? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      Heavy syrup debris noted on walls behind fountain soda boxes in the back area. [CA] Clean the walls regularly.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you 7-Eleven Store #2366-18584e? Fix it

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of 7-Eleven Store #2366-18584e, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Hot food below 135°F Read the free guide
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken
    • No hot or cold water at a sink In CleanCleaver: Log hand sink and dish water temperatures
    • Thermometer missing or reading wrong Read the free guide
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop

    Open the steps here

  2. Call 7-Eleven Store #2366-18584e

    Ask for the manager. 7-Eleven Store #2366-18584e can only fix what it knows about.

    Call 7-Eleven Store #2366-18584e: (650) 326-2614

  3. Share this page

  4. Use CleanCleaver at home

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    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run 7-Eleven Store #2366-18584e?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Follow-up inspection
Result
Green placard
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about 7-Eleven Store #2366-18584e

When was 7-Eleven Store #2366-18584e last inspected?

The county last inspected 7-Eleven Store #2366-18584e on Aug 14, 2025. It was a follow-up inspection.

What did the county find at 7-Eleven Store #2366-18584e?

The county listed no violations on Aug 14, 2025.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Aug 14, 2025, the county marked none as critical.