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Auntie Anne's

Other food place · San Jose, CA

1 inspection

At a glance

CleanCleaver food safety systematic review results

What happened?

4 problems found · 1 marked critical · Routine county inspection · Jul 30, 2025

Is that a lot?

Most food places here got 2 to 15 points taken off. Auntie Anne's got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Auntie Anne's?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Hand sink not ready to use K06How to fixFix it
  2. No person in charge on duty K24How to fixFix it
  3. Floors, walls or ceilings need cleaning or repair K44How to fixFix it

See all 4 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Auntie Anne's' team

Is this your place?

Welcome, Auntie Anne's. We'll walk through this together, one item at a time. To log the fixes, claim Auntie Anne's first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Auntie Anne's

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 2-301.15, Food Code 6-501.112.

Try it yourself

Fix and log it: Hand sink not ready to use

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Hand sinks are for hands only

From Food Code 2-301.15

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Auntie Anne's

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From County of Santa Clara Department of Environmental Health · 1 inspection on record · Last checked Oct 6, 2026

The county lists no visits in the last 12 months.

Every visit

  1. LatestJul 30, 2025Routine inspection85 out of 100 (Green placard)

    This one: 85 out of 100 (Green placard), inspected Jul 30, 2025.

    4 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Paper towels were not provided at handwash sink in preparation area and at the handwash sink in the restroom. Per PIC, they were out of paper towels and napkins. [CA] Single-use sanitary towels shall be provided in dispensers at all times during operation. [COS] PIC went and brought back paper napkins. Ensure that paper towels are provided in dispensers at every handwash sink.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 5-205.11

      How can a restaurant or home fix this?

      Hand sinks are for hands only

      • Wash only at a handwashing sink.
      • Never wash hands in the dish sink, a food prep sink, a mop sink, or a drink cooler.
      • Never dump drinks, rinse utensils or fill pitchers at the hand sink.

      From Food Code 2-301.15

      Soap and hand sanitizer

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Auntie Anne's? Fix it

    Not critical (3)

    • No person in charge on duty

      The department's words

      K24 Person in charge present and performing duties

      A designated person in charge was not available at the beginning of inspection. Employee agreed to be PIC and allowed inspector in. [CA] A “person in charge” who is responsible for operation of facility shall be present at the food facility during all hours of operation.

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Observed employee belongings stored on top of food preparation counter (phone, speaker). [CA] Employee's personal effects (cell phone, car keys, and jackets) shall be stored in employee lockers or other designated areas for employee storage.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Auntie Anne's? Fix it

    • Pests seen inside: fruit flies

      The department's words

      K23 No rodents, insects, birds, or animals

      Observed what appeared to be fruit flies around the janitorial sink and three compartment sink. [CA] Food facility shall be kept free of non-disease carrying insects, weevils, ants, gnats, and fruit flies.

      Food Code 6-501.111

      How can a restaurant or home fix this?

      What to do

      • Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
      • Flies or ants in food areas: act within 24 hours.
      • Insects in food: throw that food out and check the stock around it.

      From Food Code 6-501.112

      What NOT to do

      3 more steps in the full guide Read the free guide

      Signs of pests and what to do

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Auntie Anne's? Fix it

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Auntie Anne's, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Call Auntie Anne's

    Ask for the manager. Auntie Anne's can only fix what it knows about.

    Call Auntie Anne's: (408) 578-5188

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Auntie Anne's?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
85 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Auntie Anne's

When was Auntie Anne's last inspected?

The county last inspected Auntie Anne's on Jul 30, 2025. It was a routine inspection.

What did the county find at Auntie Anne's?

The county listed 4 violations on Jul 30, 2025: Hand sink not ready to use; No person in charge on duty; and Floors, walls or ceilings need cleaning or repair, and 1 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Jul 30, 2025, the county marked 1 as critical.