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Baskin-Robbins

Other food place · Los Gatos, CA

4 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

3 problems found · Routine county inspection · Dec 9, 2025

Is that a lot?

Most food places here got 2 to 15 points taken off. Baskin-Robbins got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Baskin-Robbins?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Floors, walls or ceilings need cleaning or repair K44How to fixFix it
  2. Food on the floor or under drips K30How to fixFix it
  3. Equipment in poor repair K35How to fixFix it

See all 3 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Baskin-Robbins' team

Is this your place?

Welcome, Baskin-Robbins. We'll walk through this together, one item at a time. To log the fixes, claim Baskin-Robbins first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Baskin-Robbins

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-305.11, Food Code 2-301.15.

Try it yourself

Fix and log it: Food on the floor or under drips

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Where food may never be stored

From Food Code 3-305.11

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Baskin-Robbins

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From County of Santa Clara Department of Environmental Health · 4 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Points taken off at each routine inspection
Oct 8, 2024: 2Dec 9, 2025: 6Follow-up visit, Jun 24, 20252620242025

Every visit

  1. LatestDec 9, 2025Routine inspection94 out of 100 (Green placard)

    This one: 94 out of 100 (Green placard), inspected Dec 9, 2025.

    3 violations listed, 0 marked critical.

    Not critical (3)

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Entry door propped open throughout the inspection. [CA]: Facility shall be fully enclosed at all times.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Baskin-Robbins? Fix it

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Multiple open bags of food stored at dry storage areas. [CA]: All open bags of dry food shall be transferred or stored in food grade containers and covered with a fitted lid.

      Food Code 3-305.11

      How can a restaurant or home fix this?

      Where food may never be stored

      • Keep food at least 6 inches off the floor.
      • Never in restrooms, locker or dressing rooms, garbage rooms, or mechanical rooms (furnace, water heater, electrical).
      • Never under stairs, or under sewer lines, leaking water lines or fire sprinkler lines.

      From Food Code 3-305.11

      Top to bottom

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Baskin-Robbins? Fix it

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Gasket of 1 door under counter in poor repair. [CA]: Repair/replace gasket and maintain in good condition.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Baskin-Robbins? Fix it

  2. EarlierJun 24, 2025Routine inspectionRed placard

    2 violations listed, 2 marked critical.

    Critical (2)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Sewage or wastewater not disposed of right

      The department's words

      K22 Sewage and wastewater properly disposed

      At the 3 comp sink, when one compartment basin drains, the waste-water backs up into the sanitizer compartment, causing contamination. No other 3 compartment sink or ware-washing facility is available. [CA]: Facility is ordered closed. Liquid waste shall be disposed through the approved plumbing system and shall discharge into the public sewerage or into an approved private sewage disposal system.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      At the only hand sink station at the front prep line, the soap dispenser was in disrepair and not dispensing soap. [CA]: Hand soap dispenser at hand sink stations shall be operable at all times. [COS]: Manager fixed the soap dispenser.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

  3. EarlierJun 24, 2025Follow-up inspectionGreen placard

    No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.

  4. EarlierOct 8, 2024Routine inspection98 out of 100 (Green placard)

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Permits available

      The department's words

      K49 Permits available

      Expired health permit posted on the wall and covered by placard. [CA]: Valid health permit shall be posted on the wall. Ensure it is posted in a conspicuous location.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Baskin-Robbins, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
    • Food on the floor or under drips Read the free guide
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken

    Open the steps here

  2. Call Baskin-Robbins

    Ask for the manager. Baskin-Robbins can only fix what it knows about.

    Call Baskin-Robbins: (408) 871-7778

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Baskin-Robbins?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
94 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Baskin-Robbins

When was Baskin-Robbins last inspected?

The county last inspected Baskin-Robbins on Dec 9, 2025. It was a routine inspection.

What did the county find at Baskin-Robbins?

The county listed 3 violations on Dec 9, 2025: Floors, walls or ceilings need cleaning or repair; Food on the floor or under drips; and Equipment in poor repair.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Dec 9, 2025, the county marked none as critical.