Restaurant Lookup Start your 25 days free

← Search restaurants in Santa Clara County

Baskin Robbins Ice Cream

Other food place · Mountain View, CA

3 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

1 problem found · Routine county inspection · Mar 16, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Baskin Robbins Ice Cream got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Baskin Robbins Ice Cream?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Restroom not stocked or needs cleaning K43How to fixFix it

See all 1 item ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Baskin Robbins Ice Cream's team

Is this your place?

Welcome, Baskin Robbins Ice Cream. We'll walk through this together, one item at a time. To log the fixes, claim Baskin Robbins Ice Cream first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Baskin Robbins Ice Cream

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 6-301.11, Food Code 3-305.11, Food Code 3-501.13.

Try it yourself

Fix and log it: Restroom not stocked or needs cleaning

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Check the restroom

From Food Code 6-301.11

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Baskin Robbins Ice Cream

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From County of Santa Clara Department of Environmental Health · 3 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Fewer points taken off than last time (8 → 2). That takes a team.

Points taken off at each routine inspection
Dec 13, 2024: 7Jun 12, 2025: 8Mar 16, 2026: 278220242026

Every visit

  1. LatestMar 16, 2026Routine inspection98 out of 100 (Green placard)

    This one: 98 out of 100 (Green placard), inspected Mar 16, 2026.

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Restroom not stocked or needs cleaning

      The department's words

      K43 Toilet facilities: properly constructed, supplied, cleaned

      cold water faucet knob not working in restroom [CA]maintain toilet fixtures in good repair

      Food Code 6-302.11

      How can a restaurant or home fix this?

      Check the restroom

      • Soap, paper towels or a dryer, toilet paper and warm water at every restroom sink.
      • The door closes by itself.
      • After the toilet: wash in the restroom, then wash again at the kitchen sink.

      From Food Code 6-301.11

      Clean it on a schedule

      5 more steps in the full guide Read the free guide

      Restrooms, mops and rags

      The full guide has 5 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Baskin Robbins Ice Cream? Fix it

  2. EarlierJun 12, 2025Routine inspection92 out of 100 (Green placard)

    1 violation listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      seven of 32 oz 'ready to whip topping' cream at 65F in 1 door undercounter cooler, items discarded. [CA]maintain dairy products under 45F

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

  3. EarlierDec 13, 2024Routine inspection93 out of 100 (Green placard)

    3 violations listed, 0 marked critical.

    Not critical (3)

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      Food handler training not provided on site for two employees who are present during inspection. [CA]: All employees that handle open food or food contact surfaces shall obtain valid Food Handler Cards within 30 days of employment. Food Handler Cards shall be maintained on site and available for review at all times.

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Multiple open bags of food stored at dry storage area. [CA]: All open bags of dry food shall immediately be transferred to food grade containers or stored in food grade containers and covered with a fitted lid.

    • Food thawed the wrong way

      The department's words

      K26 Approved thawing methods used; frozen food

      Bottles of whipped cream thawing in stagnant water approximately 30 minutes prior to inspection per staff. [CA]: Frozen food shall be thawed using the following approved methods: -Under refrigeration that maintain the food temperature at 41F or below. -Completely submerged under cold running water or a period not to exceed two hours at a water temperature of 70F or below. -In microwave oven as long as it is cooked immediately. -As part of the cooking process [COS]: Staff relocated whipped cream to refrigerator.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Baskin Robbins Ice Cream, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Call Baskin Robbins Ice Cream

    Ask for the manager. Baskin Robbins Ice Cream can only fix what it knows about.

    Call Baskin Robbins Ice Cream: (650) 940-9831

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Baskin Robbins Ice Cream?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
98 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Baskin Robbins Ice Cream

When was Baskin Robbins Ice Cream last inspected?

The county last inspected Baskin Robbins Ice Cream on Mar 16, 2026. It was a routine inspection.

What did the county find at Baskin Robbins Ice Cream?

The county listed 1 violation on Mar 16, 2026: Restroom not stocked or needs cleaning.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Mar 16, 2026, the county marked none as critical.