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Baskin Robbins Ice Cream

Other food place · Los Gatos, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

7 problems found · Routine county inspection · Mar 5, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Baskin Robbins Ice Cream got more than most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Baskin Robbins Ice Cream?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Shelves and surfaces need cleaning K33How to fixFix it
  2. Restroom not stocked or needs cleaning K43How to fixFix it
  3. Sewage or wastewater not disposed of right K22How to fixFix it

See all 7 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Baskin Robbins Ice Cream's team

Is this your place?

Welcome, Baskin Robbins Ice Cream. We'll walk through this together, one item at a time. To log the fixes, claim Baskin Robbins Ice Cream first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Baskin Robbins Ice Cream

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 6-301.11, Food Code 6-501.112, Food Code 4-603.16.

Try it yourself

Fix and log it: Restroom not stocked or needs cleaning

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Check the restroom

From Food Code 6-301.11

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Baskin Robbins Ice Cream

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

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Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Points taken off at each routine inspection
May 22, 2025: 4Mar 5, 2026: 1741720252026

Every visit

  1. LatestMar 5, 2026Routine inspection83 out of 100 (Green placard)

    This one: 83 out of 100 (Green placard), inspected Mar 5, 2026.

    7 violations listed, 0 marked critical.

    Not critical (7)

    • Shelves and surfaces need cleaning

      The department's words

      K33 Nonfood contact surfaces clean

      Food Code 4-602.13

      How can a restaurant or home fix this?

      In CleanCleaver: Check a room top to bottom

      Shelves, handles and outsides of equipment clean

      In CleanCleaver: Check a room top to bottom

      Fix and log it now

      Are you Baskin Robbins Ice Cream? Fix it

    • Restroom not stocked or needs cleaning

      The department's words

      K43 Toilet facilities: properly constructed, supplied, cleaned

      The restroom is not clean. [CA] Clean and sanitize the restroom including the toilet.

      Food Code 6-302.11

      How can a restaurant or home fix this?

      Check the restroom

      • Soap, paper towels or a dryer, toilet paper and warm water at every restroom sink.
      • The door closes by itself.
      • After the toilet: wash in the restroom, then wash again at the kitchen sink.

      From Food Code 6-301.11

      Clean it on a schedule

      5 more steps in the full guide Read the free guide

      Restrooms, mops and rags

      The full guide has 5 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Baskin Robbins Ice Cream? Fix it

    • Sewage or wastewater not disposed of right

      The department's words

      K22 Sewage and wastewater properly disposed

      The manager has a sign above the mop sink saying not to dump the mop water in it and to dump it outside. [CA] Do not pour the mop water outside. The water must be poured in the mop sink. According to the manager it does not drain properly. Repair the mop sink plumbing so that it drains properly.

    • Pests seen inside: roaches

      The department's words

      K23 No rodents, insects, birds, or animals

      Observed the glue board to have cockroaches on it. [CA] Discard the glue board and replace it with a new one. Continue with the pest control service. Protect food from possible contamination. Take effective measures to eliminate insects from inside the facility.

      Food Code 6-501.111

      How can a restaurant or home fix this?

      What to do

      • Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
      • Flies or ants in food areas: act within 24 hours.
      • Insects in food: throw that food out and check the stock around it.

      From Food Code 6-501.112

      What NOT to do

      3 more steps in the full guide Read the free guide

      Signs of pests and what to do

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Baskin Robbins Ice Cream? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      Observed the floors in front of the ice cream and along the entire back counter to have encrusted food particles, grime, and garbage. [CA] Clean these areas. The ceiling in the restroom is deteriorated and caving in from water damage. [CA] Repair the ceiling.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Baskin Robbins Ice Cream? Fix it

    Show 2 more
    • Food-contact surfaces not cleaned or sanitized right

      The department's words

      K14 Food contact surfaces clean, sanitized

      The inside of the ice machine has accumulated mold/mildew.[CA] Clean and sanitize the ice machine.

      Food Code 4-602.11

      How can a restaurant or home fix this?

      Clean first, then sanitize

      • 1. Scrape off food.
      • 2. Wash with detergent and warm water.
      • 3. Rinse off the soap (soap weakens sanitizer).

      From Food Code 4-603.16

      When to clean food-contact surfaces

      4 more steps in the full guide Read the free guide

      Cleaning vs sanitizing, and sanitizer strengths

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Baskin Robbins Ice Cream? Fix it

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Most all equipment appears soiled. [CA] Clean and sanitize the equipment. (refrigerators, shelves, scooper wells, etc)

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Baskin Robbins Ice Cream? Fix it

  2. EarlierMay 22, 2025Routine inspection96 out of 100 (Green placard)

    2 violations listed, 0 marked critical.

    Not critical (2)

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      The front freezer bottom shelf and counter tops have accumulated food particles. [CA] Thoroughly clean the refrigerator inside and the shelves that have accumulated dust and debris.

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      The floor has accumulated debris and is soiled underneath equipment. [CA] Thoroughly clean the floor underneath equipment. Repair the broken floors where needed.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Baskin Robbins Ice Cream, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Shelves and surfaces need cleaning In CleanCleaver: Check a room top to bottom
    • Restroom not stocked or needs cleaning Read the free guide
    • Pests seen inside: roaches Read the free guide
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
    • Food-contact surfaces not cleaned or sanitized right Read the free guide
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken

    Open the steps here

  2. Call Baskin Robbins Ice Cream

    Ask for the manager. Baskin Robbins Ice Cream can only fix what it knows about.

    Call Baskin Robbins Ice Cream: (408) 356-4433

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Baskin Robbins Ice Cream?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
83 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Baskin Robbins Ice Cream

When was Baskin Robbins Ice Cream last inspected?

The county last inspected Baskin Robbins Ice Cream on Mar 5, 2026. It was a routine inspection.

What did the county find at Baskin Robbins Ice Cream?

The county listed 7 violations on Mar 5, 2026: Shelves and surfaces need cleaning; Restroom not stocked or needs cleaning; and Sewage or wastewater not disposed of right, and 4 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Mar 5, 2026, the county marked none as critical.