At a glance
CleanCleaver food safety systematic review results
What happened?
1problem found
1 problem found · County inspection, Follow-up inspection · Dec 4, 2025
Is that a lot?
Too few food places here for ranges. Colours show points.
Most food places here got 2 to 15 points taken off. Coconut Hill got more than most. That's from the last routine visit, on Sep 24, 2025.
Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.
What was found out about Coconut Hill?
It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.
- Pests seen inside: rodents K23How to fixFix it
Source: County of Santa Clara Department of Environmental Health
We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.
Visit them directly at deh.santaclaracounty.gov (opens the department's site) · How we review
For Coconut Hill's team
Is this your place?
Welcome, Coconut Hill. We'll walk through this together, one item at a time. To log the fixes, claim Coconut Hill first; we check that you run it.
Your whole team can help. Each person gets one next step, and everyone can see what's done.
This is my place: claim Coconut HillWe'll help you get every item done. You don't have to do it alone.
We know an inspection can feel heavy, especially when it's busy.
Fix it together
Follow the steps for each item, with the rule beside it.
Next: Pests seen inside: rodentsThe county found: “No rodents, insects, birds, or animals”
First step: What to do
Then the next one.
Log it
Your team logs the fix on their phones, with the time and who did it.
Show what you did
Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.
Each fix step comes from the rule it names: Food Code 6-501.112, Food Code 4-301.12, Food Code 2-301.15, Food Code 3-501.17.
Try it yourself
Fix and log it: Pests seen inside: rodents
A practice run. Nothing is saved. Tap each step when it's done.
0 of 3 done
What to do
From Food Code 6-501.112
Logged
That's one done. We'll be here for the next.
What people see now
Today, people see the department's words and nothing from you.
What people see after you fix and log it
Example reply
CleanCleaverBusiness reply
Your business replied to this with the public statement:
We fixed this the same day. Now our team logs it on their phones at open and close.
The date of your reply
This is not an official update to the health inspection report. The county's record is unchanged.
Most kitchens get something cited at some point. What people remember is that you fixed it.
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Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.
Do you work there, and someone else owns it? I work there
What people see next
Under each item here, people see what you fixed, in your words.
Left alone, or fixed together
Left alone, the same items can come back at the next inspection. Fixed together, they're done.
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Inspections
From County of Santa Clara Department of Environmental Health · 4 inspections on record · Last checked Oct 6, 2026
The county visited 3 times in the last 12 months (1 routine, 2 follow-up).
Every visit
LatestDec 4, 2025Follow-up inspectionGreen placard
This one: Green placard, inspected Dec 4, 2025.
1 violation listed, 0 marked critical.
Not critical (1)
Food Code 6-501.111
How can a restaurant or home fix this?
What to do
- Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
- Flies or ants in food areas: act within 24 hours.
- Insects in food: throw that food out and check the stock around it.
From Food Code 6-501.112
What NOT to do
3 more steps in the full guide Read the free guide
Signs of pests and what to do
The full guide has 3 more parts. Sign up to open the full guide in the app.
Are you Coconut Hill? Fix it
EarlierDec 3, 2025Follow-up inspectionRed placard
4 violations listed, 1 marked critical.
Critical (1)
Marked critical by County of Santa Clara Department of Environmental Health
The department's words
K23 No rodents, insects, birds, or animals
1. Observed Vermin: Rodent droppings on food display shelves throughout the facility. 2. Photographs: Taken for documentation purposes. 3. Supervisor Notified: [name] 4. Notification: The person in charge during inspection, sheikh nazeer, has been informed that the facility must remain closed. [CA]: The premises of each food facility must be maintained free of vermin. A facility cannot operate if there is a vermin infestation that leads to contamination of food contact surfaces, packaging, utensils, food equipment, or adulteration of food. The facility is required to cease operations immediately and must remain closed until all corrective actions on the provided checklist are completed. Requirements Before Reopening: 1. Email a new, signed and completed Reopening Checklist to the assigned inspector. 2. Submit a copy of the pest control report from a licensed provider.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Not critical (3)
Placard properly displayed/posted
The department's words
K58 Placard properly displayed/posted
Red "Closed" placard was covered by the use of a printed piece of paper place on the outside of the door. [CA] The placard shall not be defaced, marred, or camouflaged. [COS] Paper blocking the placard removed. Further enforcement actions may be forthcoming.
Equipment in poor repair
The department's words
K35 Equipment, utensils: Approved, in good repair, adequate capacity
Cardboard used to line display shelves within the facility. [CA] Discontinue the use of cardboard boxes to line shelves/flooring, use approved equipment made of materials that is easily cleanable, durable, smooth, and nonabsorbent.
Floors, walls or ceilings need cleaning or repair
The department's words
K45 Floor, walls, ceilings: built,maintained, clean
Observed gaps between the metal electrical piping and the plaster ceiling by the rear door into the facility.[CA] Repair holes in structure and maintain in good repair to prevent pest harborage.
EarlierDec 1, 2025Routine inspectionRed placard
1 violation listed, 1 marked critical.
Critical (1)
Marked critical by County of Santa Clara Department of Environmental Health
The department's words
K23 No rodents, insects, birds, or animals
1. Observed Vermin: Documented in the following areas: Rodent dropping down every aisle, on food shelves, on food packaging. Store smells like rodent urine. 2. Photographs: Taken for documentation purposes. 3. Supervisor Notified: yes. 4. Notification: The person in charge during inspection, [name], has been informed that the facility must close immediately. [CA]: The premises of each food facility must be maintained free of vermin. A facility cannot operate if there is a vermin infestation that leads to contamination of food contact surfaces, packaging, utensils, food equipment, or adulteration of food. The facility is required to cease operations immediately and must remain closed until all corrective actions on the provided checklist are completed. Requirements Before Reopening: 1. Email the signed and completed Reopening Checklist to the assigned inspector. 2. Submit a copy of the pest control report from a licensed provider.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
EarlierSep 24, 2025Routine inspection69 out of 100 (Green placard)
11 violations listed, 1 marked critical.
Critical (1)
Marked critical by County of Santa Clara Department of Environmental Health
The department's words
K07 Proper hot and cold holding temperatures
1. Masala roti uncooked in the single door upright cooler by the front door was measured at 56 degrees Fahrenheit. [Corrective Action] Maintain Potentially Hazardous Foods at or below 41 degrees Fahrenheit. [Suitable Alternative] The packages of uncooked roti was taken out of refrigeration and placed into crates to return to vendor. 2. Chicken puff, veg puff, and egg puff in the hot holding unit was measured at 96 degrees Fahrenheit. Per manager, the items were just delivered an hour ago from the Coconut Hill in Union City. [Corrective Action] Maintain hot Potentially Hazardous Foods at 135 degrees Fahrenheit or above. Ensure the puffs are delivered at or above 135 degrees Fahrenheit and placed into the hot holding unit immediately. [Suitable Alternative] Manager will discard the remaining by 6:00 PM.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Not critical (10)
Equipment in poor repair
The department's words
K35 Equipment, utensils: Approved, in good repair, adequate capacity
Prep sink was observed cracked. [Corrective Action] Repair or replace the prep sink.
Shelves and surfaces need cleaning
The department's words
K33 Nonfood contact surfaces clean
Heavy grime accumulation on the basin of the handwash sink in the coconut shredding room. [Corrective Action] Thoroughly clean and maintain clean.
Dish sink or dish machine not set up right
The department's words
K34 Warewash facilities: installed/maintained; test strips
The 3 compartment sink is inaccessible. Stacks of flattened cardboards are placed on the 3 compartment sink to use as a work surface. [Corrective Action] Ensure the 3 compartment sink is accessible. Discard all cardboard on the sink.
Hood filters need cleaning
The department's words
K38 Adequate ventilation/lighting; designated areas, use
Cooking equipments observed in the back room of space 558-A. No exhaust hood observed. Per manager, small samosas are deep fried. [Corrective Action] No cooking is allowed in this facility.
The department's words
K01 Demonstration of knowledge; food safety certification
Manager does not appear to understand the basic food safety concepts. [Corrective Action] Manager may need to go take a class on basic food safety. Food Handler classes are available online.
Show 5 more
The department's words
K06 Adequate handwash facilities supplied, accessible
1. A roll of paper towel was observed stored outside of the paper towel dispenser at the coconut shredding room. [Corrective Action] Store the roll of paper towel inside of the paper towel dispenser. 2. Lack of paper towels in the restroom. Facility uses a separate loose roll of toilet paper to dry hands. [Corrective Action] Ensure the paper towel dispenser is stocked at all times.
The department's words
K32 Food properly labeled and honestly presented
Lack of label for a bag of udla (like black beans). No price label for the young goat and frozen fishes. [Corrective Action] Provide a label for the udla. Provide price label for the young goat and fishes.
Plan review
The department's words
K48 Plan review
The space next door (558-A) has been added to the facility. There have not been any plan submittal to this department and the space has not been approved for use. [Corrective Action] Submit plans to this department by 10/08/2025.
Pests seen inside: fruit flies
The department's words
K23 No rodents, insects, birds, or animals
1. Rodent droppings observed on the floor by the water heater, on the floor under snack shelving and worshiping items at space 558-A. [Corrective Action] Clean and sanitize areas of old rodent droppings. Maintain facility clean. 2. Fruit flies observed around the floor sink at the coconut shredding room. [Corrective Action] Eliminate fruit flies using safe methods.
Floors, walls or ceilings need cleaning or repair
The department's words
K45 Floor, walls, ceilings: built,maintained, clean
1. Damaged floor observed by the single door upright cooler. [Corrective Action] Maintain floor in good condition. 2. Damaged floor observed in the walk-in cooler. [Corrective Action] Maintain floor in good condition. 3. Flooring in the coconut shredding room has accumulation of grime and the floor is very wet. [Corrective Action] Maintain floors clean. Maintain floors dry when possible.
Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)
What you can do
As a customer of Coconut Hill, you can:
Learn how these get fixed
Free, step-by-step guides for each item.
- Pests seen inside: rodents Read the free guide
Call Coconut Hill
Ask for the manager. Coconut Hill can only fix what it knows about.
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Use CleanCleaver at home
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Complain directly to the health department
We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)
When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.
About this record
Opens the county's own page for this place.
Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.
100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.
The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.
- Inspection type
- Follow-up inspection
- Result
- Green placard
- Source
- County of Santa Clara Department of Environmental Health
This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .
Information on this page may be out of date. Check the original source to confirm.