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Daigo

Other food place · Palo Alto, CA

1 inspection

At a glance

CleanCleaver food safety systematic review results

What happened?

7 problems found · Routine county inspection · Apr 30, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Daigo got more than most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Daigo?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. No person in charge on duty K01How to fixFix it
  2. No backflow test on file K41How to fixFix it
  3. Dish sink or dish machine not set up right K34How to fixFix it

See all 7 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Daigo's team

Is this your place?

Welcome, Daigo. We'll walk through this together, one item at a time. To log the fixes, claim Daigo first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Daigo

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 4-301.12.

Try it yourself

Fix and log it: Dish sink or dish machine not set up right

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Set up

From Food Code 4-301.12

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Daigo

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From County of Santa Clara Department of Environmental Health · 1 inspection on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Every visit

  1. LatestApr 30, 2026Routine inspection83 out of 100 (Green placard)

    This one: 83 out of 100 (Green placard), inspected Apr 30, 2026.

    7 violations listed, 0 marked critical.

    Not critical (7)

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      1. Not all food handlers were able to provide proof of a valid food handler card. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire. 2. The owner and dish washer were unable to demonstrate adequate knowledge of warewashing multi-use utensils using an approved sanitizer solution. Manual warewashing requirements were reviewed with the specialist at the time of inspection. [CA] All food employees shall have adequate knowledge of, and shall be properly trained in, food safety as it relates to their assigned duties.

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      Observed the cold water faucet to be unable to fully close at the three compartment sink. The faucet can only be closed at the mixing valve. [CA] Repair plumbing fixture and maintain in clean and good repair.

      Food Code 5-205.15

      How can a restaurant or home fix this?

      In CleanCleaver: Backflow device test

      Backflow test on file

      In CleanCleaver: Backflow device test

      Fix and log it now

      Are you Daigo? Fix it

    • Dish sink or dish machine not set up right

      The department's words

      K34 Warewash facilities: installed/maintained; test strips

      Sanitizer test strips were not available for use at the time of inspection. [CA] Testing equipment and materials shall be provided to adequately measure the applicable sanitization method used during manual or mechanical warewashing.

      Food Code 4-301.12

      How can a restaurant or home fix this?

      Set up

      • 1. Wash your hands at the hand sink (never at this sink).
      • 2. Clean and sanitize all three sinks and both drainboards.
      • 3. Sink 1 (WASH): detergent and water at 110°F or hotter.

      From Food Code 4-301.12

      Washing, step by step

      3 more steps in the full guide Read the free guide

      The three-compartment sink, step by step

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Daigo? Fix it

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      Warm water was unavailable at the server station hand washing sink. The hot water line was turned off at this time with a maximum water temperature reaching 73F. [CA] Handwashing facilities shall be equipped to provide minimum 100°F water under pressure for a minimum of 15 seconds.

      Food Code 5-103.11

      How can a restaurant or home fix this?

      In CleanCleaver: Log hand sink and dish water temperatures

      Hot and cold water at every sink

      In CleanCleaver: Log hand sink and dish water temperatures

      Fix and log it now

      Are you Daigo? Fix it

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Observed a reduced oxygen packaging machine stored at the front service counter. It was discussed that this facility sometimes seals fish for preservation. [CA] Remove the equipment and immediately cease and desist this practice. Per section 114057.1. (c), Except for FISH that is FROZEN before, during, and after packaging, a FOOD FACILITY shall not package FISH using a reduced-oxygen packaging method.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Daigo? Fix it

    Show 2 more
    • Shellfish tags or fish freezing records missing

      The department's words

      K16 Compliance with shell stock tags, condition, display

      Not all shellstock (clam) tags were available for review for the past 90 days. [CA] The identity of the source of shellstock that are sold or served shall be maintained for 90 calendar days from the dates of harvest by using an approved recordkeeping system that keeps the tags or labels in chronological order correlated to the date or dates the shellstock are sold or served.

    • Utensils or dishes stored wet or unwashed

      The department's words

      K36 Equipment, utensils, linens: Proper storage and use

      Observed two scoops in the ice machine stored in manner where the handle was in contact with edible ice. [CA] Store scoop handle in such a way that the handle does not come in direct contact with food to prevent contamination.

      Food Code 4-901.11

      How can a restaurant or home fix this?

      In CleanCleaver: Check a room top to bottom

      Utensils and dishes stored clean and dry

      In CleanCleaver: Check a room top to bottom

      Fix and log it now

      Are you Daigo? Fix it

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Daigo, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • No backflow test on file In CleanCleaver: Backflow device test
    • Dish sink or dish machine not set up right Read the free guide
    • No hot or cold water at a sink In CleanCleaver: Log hand sink and dish water temperatures
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken
    • Utensils or dishes stored wet or unwashed In CleanCleaver: Check a room top to bottom

    Open the steps here

  2. Call Daigo

    Ask for the manager. Daigo can only fix what it knows about.

    Call Daigo: (650) 384-6880

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Daigo?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
83 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Daigo

When was Daigo last inspected?

The county last inspected Daigo on Apr 30, 2026. It was a routine inspection.

What did the county find at Daigo?

The county listed 7 violations on Apr 30, 2026: No person in charge on duty; No backflow test on file; and Dish sink or dish machine not set up right, and 4 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Apr 30, 2026, the county marked none as critical.