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Driftwood - Deli + Coffee Store

Coffee shop · Palo Alto, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

3 problems found · Routine county inspection · Mar 11, 2026

Is that a lot?

Most coffee shops here got 0 to 9 points taken off. Driftwood - Deli + Coffee Store got about the same as most.

Compared with 385 Santa Clara County coffee shops. Each shop's last routine inspection counts.

What was found out about Driftwood - Deli + Coffee Store?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Hot food below 135°F K07How to fixFix it
  2. Hand sink not ready to use K06How to fixFix it
  3. Food-contact surfaces not cleaned or sanitized right K14How to fixFix it

See all 3 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Driftwood - Deli + Coffee Store's team

Is this your place?

Welcome, Driftwood - Deli + Coffee Store. We'll walk through this together, one item at a time. To log the fixes, claim Driftwood - Deli + Coffee Store first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Driftwood - Deli + Coffee Store

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 2-301.15, Food Code 4-603.16, Food Code 3-305.11.

Try it yourself

Fix and log it: Hot food below 135°F

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

If food is out of range

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Driftwood - Deli + Coffee Store

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Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

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Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Fewer points taken off than last time (19 → 9). That takes a team.

Points taken off at each routine inspection
May 12, 2025: 19Mar 11, 2026: 919920252026

Every visit

  1. LatestMar 11, 2026Routine inspection91 out of 100 (Green placard)

    This one: 91 out of 100 (Green placard), inspected Mar 11, 2026.

    3 violations listed, 0 marked critical.

    Not critical (3)

    • Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      Measured multiple cheeses stored on top of the cold top inserts (above the fill line) at the sandwich preparation cooler between 45F - 48F. The PIC noted the cheeses were removed from the reach in cooler less than 1 hour prior. [CA] PHFs shall be held at 41°F or below or at 135°F or above.

      Food Code 3-501.16(A)(1)

      How can a restaurant or home fix this?

      If food is out of range

      • Hot food below 135°F for less than 2 hours: reheat to 165°F.
      • Cold food above 41°F for less than 2 hours: chill it right away.
      • Unknown time or longer: throw it out.

      Which foods need temperature control (TCS)

      3 more steps in the full guide Read the free guide

      Hot and cold holding

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Driftwood - Deli + Coffee Store? Fix it

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      *Repeated Violation* Hand washing sink is installed less than 24 inches away from the three compartment sink drainboard at the coffee station [CA] A minimum 6" high metal splash guard spanning the full length of the drainboard shall be installed between the hand washing sink and three compartment sink drain board at the coffee station

      Food Code 5-205.11

      How can a restaurant or home fix this?

      Hand sinks are for hands only

      • Wash only at a handwashing sink.
      • Never wash hands in the dish sink, a food prep sink, a mop sink, or a drink cooler.
      • Never dump drinks, rinse utensils or fill pitchers at the hand sink.

      From Food Code 2-301.15

      Soap and hand sanitizer

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Driftwood - Deli + Coffee Store? Fix it

    • Food-contact surfaces not cleaned or sanitized right

      The department's words

      K14 Food contact surfaces clean, sanitized

      Measured the sanitizer concentration between 10 ppm - 50 ppm chlorine in the three compartment sink during active warewashing. [CA] Manual sanitization shall be accomplished in the final sanitizing rinse by contacting a chlorine solution of 100 PPM concentration for at least 30 seconds or by contacting a quaternary ammonium solution of 200 PPM concentration for at least 60 seconds. [COS] The PIC added additional chlorine to the warewashing sink to increase the concentration to 100 ppm.

      Food Code 4-602.11

      How can a restaurant or home fix this?

      Clean first, then sanitize

      • 1. Scrape off food.
      • 2. Wash with detergent and warm water.
      • 3. Rinse off the soap (soap weakens sanitizer).

      From Food Code 4-603.16

      When to clean food-contact surfaces

      4 more steps in the full guide Read the free guide

      Cleaning vs sanitizing, and sanitizer strengths

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Driftwood - Deli + Coffee Store? Fix it

  2. EarlierMay 12, 2025Routine inspection81 out of 100 (Green placard)

    6 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      FOUND THE OPEN MILK AND WHIPPING CREAM AT 45F IN THE UNDER COUNTER REFRIGERATOR AT THE COFFEE BAR. [CA] KEEP POTENTIALLY HAZARDOUS FOOD AT 41F OR BELOW. NOTE: THE FOOD HAS BEEN IN THIS REFRIGERATOR FOR LESS THAN 2 HOURS. NOTE: THE FOOD WAS RELOCATED TO THE WALK IN COOLER.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (5)

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      PAPER TOWELS WERE OUTSIDE THE WALL DISPENSER AT THE HAND WASH SINK. [CA] PROVIDE THE PAPER TOWELS INSIDE THE WALL DISPENSER. FOUND THE HAND WASH SINK WITHIN CLOSE PROXIMITY WITH THE DESIGNATED FOOD PREPARATION SINK AT THE COFFEE BAR. [CA] PROVIDE A MINIMUM 6" HIGH METAL SPLASH GUARD SPANNING THE FULL LENGTH OF THE SINK.

    • Thermometer missing or reading wrong

      The department's words

      K39 Thermometers provided, accurate

      MISSING A THERMOMETER AT THE UNDER COUNTER REFRIGERATOR AT THE COFFEE BAR. [CA] PROVIDE THERMOMETER.

    • Hood filters need cleaning

      The department's words

      K38 Adequate ventilation/lighting; designated areas, use

      REPEAT VIOLATION: FOUND AN ELECTRIC SINGLE BURNER WITHOUT A HOOD. [CA] PROVIDE APPROVED EXHAUST HOOD VENTILATION OVER ALL COOKING EQUIPMENT AS REQUIRED TO EFFECTIVELY REMOVE COOKING ODORS, SMOKE, STEAM, GREASE, HEAT, AND VAPORS. ALTERNATIVELY, FACILITY MAY APPLY FOR APPROVAL OF A HOOD EXEMPTION WITH OUR PLAN CHECK PROGRAM. NOTE: THE OWNER REMOVED THE SINGLE ELECTRIC BURNER.

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      FOUND A BOX WITH TOMATOES STORED ON THE FLOOR IN THE COFFEE BAR AREA. [CA] STORE FOOD 6 INCHES ABOVE THE FLOOR. COS.

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      FOUND A LEAK FROM THE CEILING IN THE CENTER OF THE WALK IN COOLER. [CA] REPAIR THE LEAK. THE UNDER COUNTER REFRIGERATOR AT THE COFFEE BAR IS UNABLE TO KEEP THE COLD POTENTIALLY HAZARDOUS FOOD AT 41F OR BELOW. [CA] REPAIR REFRIGERATOR.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Driftwood - Deli + Coffee Store, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Call Driftwood - Deli + Coffee Store

    Ask for the manager. Driftwood - Deli + Coffee Store can only fix what it knows about.

    Call Driftwood - Deli + Coffee Store: (415) 493-4162

  3. Share this page

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  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Driftwood - Deli + Coffee Store?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
91 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Driftwood - Deli + Coffee Store

When was Driftwood - Deli + Coffee Store last inspected?

The county last inspected Driftwood - Deli + Coffee Store on Mar 11, 2026. It was a routine inspection.

What did the county find at Driftwood - Deli + Coffee Store?

The county listed 3 violations on Mar 11, 2026: Hot food below 135°F; Hand sink not ready to use; and Food-contact surfaces not cleaned or sanitized right.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Mar 11, 2026, the county marked none as critical.