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Dumpling City

Other food place · Palo Alto, CA

1 inspection

At a glance

CleanCleaver food safety systematic review results

What happened?

11 problems found · Routine county inspection · Feb 10, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Dumpling City got more than most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Dumpling City?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Dish sink or dish machine not set up right K34How to fixFix it
  2. Food-contact surfaces not cleaned or sanitized right K14How to fixFix it
  3. Shelves and surfaces need cleaning K33How to fixFix it

See all 11 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Dumpling City's team

Is this your place?

Welcome, Dumpling City. We'll walk through this together, one item at a time. To log the fixes, claim Dumpling City first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Dumpling City

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 4-301.12, Food Code 4-603.16, Food Code 2-301.14, Food Code 3-305.11.

Try it yourself

Fix and log it: Dish sink or dish machine not set up right

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Set up

From Food Code 4-301.12

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Dumpling City

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

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Inspections

From County of Santa Clara Department of Environmental Health · 1 inspection on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Every visit

  1. LatestFeb 10, 2026Routine inspection75 out of 100 (Green placard)

    This one: 75 out of 100 (Green placard), inspected Feb 10, 2026.

    11 violations listed, 0 marked critical.

    Not critical (11)

    • Dish sink or dish machine not set up right

      The department's words

      K34 Warewash facilities: installed/maintained; test strips

      The dish sink is being used and not set up properly. [CA] It must be set up for wash, rinse, and sanitize.

      Food Code 4-301.12

      How can a restaurant or home fix this?

      Set up

      • 1. Wash your hands at the hand sink (never at this sink).
      • 2. Clean and sanitize all three sinks and both drainboards.
      • 3. Sink 1 (WASH): detergent and water at 110°F or hotter.

      From Food Code 4-301.12

      Washing, step by step

      3 more steps in the full guide Read the free guide

      The three-compartment sink, step by step

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Dumpling City? Fix it

    • Food-contact surfaces not cleaned or sanitized right

      The department's words

      K14 Food contact surfaces clean, sanitized

      Trays that were being used for direct food contact food prep were rinsed and place to dry. [CA] They must be washed with soap, rinsed with clean water, and placed in the sanitizer at 100ppm chlorine. [COS] The manager asked the employee to put back into the dish sink to wash properly.

      Food Code 4-602.11

      How can a restaurant or home fix this?

      Clean first, then sanitize

      • 1. Scrape off food.
      • 2. Wash with detergent and warm water.
      • 3. Rinse off the soap (soap weakens sanitizer).

      From Food Code 4-603.16

      When to clean food-contact surfaces

      4 more steps in the full guide Read the free guide

      Cleaning vs sanitizing, and sanitizer strengths

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Dumpling City? Fix it

    • Shelves and surfaces need cleaning

      The department's words

      K33 Nonfood contact surfaces clean

      The outside of the lids for the bulk food bins had particles of raw chicken from the bowls that were placed on them temporarily. [CA] Do not use the bins as tables. Do not place raw meat, seafood, or poultry on any other items. [COS] The lids were removed and placed in the dish sink.

      Food Code 4-602.13

      How can a restaurant or home fix this?

      In CleanCleaver: Check a room top to bottom

      Shelves, handles and outsides of equipment clean

      In CleanCleaver: Check a room top to bottom

      Fix and log it now

      Are you Dumpling City? Fix it

    • Hands not washed when needed

      The department's words

      K05 Hands clean, properly washed; gloves used properly

      Observed employee changing job tasks and change gloves without washing hands. Also observed employee washing hands with no soap. [CA] Hands must be washed between job changes between glove changes and washed properly with soap and warm water. Properly wash hands with soap, warm water and dry using single use paper towels as required. Properly wash hands with soap, warm water and dry using single use paper towels as required. Gloves shall be properly used and changed when required.

      Food Code 2-301.12

      How can a restaurant or home fix this?

      When to wash

      • Before you start food work and before you put on gloves
      • After the restroom (wash twice; see below)
      • After touching your face, hair, nose or body

      From Food Code 2-301.14

      How to wash

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Dumpling City? Fix it

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      Not all employees preparing food have a food handler card. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

    Show 6 more
    • Utensils or dishes stored wet or unwashed

      The department's words

      K36 Equipment, utensils, linens: Proper storage and use

      Observed scoops stored in containers with the handle touching the food inside. [CA] Store them with the handle not touching the food inside.

      Food Code 4-901.11

      How can a restaurant or home fix this?

      In CleanCleaver: Check a room top to bottom

      Utensils and dishes stored clean and dry

      In CleanCleaver: Check a room top to bottom

      Fix and log it now

      Are you Dumpling City? Fix it

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      The bulk food bags are open and not in containers. [CA] They must be in containers with a lid.

      Food Code 3-305.11

      How can a restaurant or home fix this?

      Where food may never be stored

      • Keep food at least 6 inches off the floor.
      • Never in restrooms, locker or dressing rooms, garbage rooms, or mechanical rooms (furnace, water heater, electrical).
      • Never under stairs, or under sewer lines, leaking water lines or fire sprinkler lines.

      From Food Code 3-305.11

      Top to bottom

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Dumpling City? Fix it

    • Food labels missing or wrong

      The department's words

      K32 Food properly labeled and honestly presented

      Observed several bags of powders labeled in Chinese. [CA] Please also label in English.

      Food Code 3-302.12

      How can a restaurant or home fix this?

      What every label shows

      • The three must-haves: what it is, when it must be used, and how to store it. Then add:
      • Date made, opened or received
      • Allergens (for example, "Contains: eggs")

      From Food Code 3-501.17

      Storage words to use

      2 more steps in the full guide Read the free guide

      Food labels

      The full guide has 2 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Dumpling City? Fix it

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      The manager used my business card to remove flour off of the prep table. [CA] this is not the proper item to use to clean flour off of the table. Use approved cleaning utensils and clean properly.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Dumpling City? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      Observed water on the floor with mildew-type growth. Observed the walls in the mop sink area to have mold-mildew. [CA] Thoroughly clean the walls and floor. the walls and floor are deteriorating in several areas. [CA] They must be repaired and kept in clean condition.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Dumpling City? Fix it

    • Raw food not kept apart from ready-to-eat food

      The department's words

      K27 Food separated and protected

      Observed the employees put the containers of raw meat and seafood in the walk in above produce and tofu. [CA] All raw meat, seafood, and poultry must be stored below all other foods.

      Food Code 3-302.11

      How can a restaurant or home fix this?

      Top to bottom

      • 1. Top: ready-to-eat food (salads, desserts, cut fruit, cooked leftovers, deli meat, cheese, drinks)
      • 2. Raw fish and seafood (cooked to 145°F)
      • 3. Whole cuts of beef, pork and lamb; raw shell eggs (145°F)

      From Food Code 3-302.11

      Keep raw meat types apart

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Dumpling City? Fix it

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Dumpling City, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Dish sink or dish machine not set up right Read the free guide
    • Food-contact surfaces not cleaned or sanitized right Read the free guide
    • Shelves and surfaces need cleaning In CleanCleaver: Check a room top to bottom
    • Hands not washed when needed Read the free guide
    • Utensils or dishes stored wet or unwashed In CleanCleaver: Check a room top to bottom
    • Food on the floor or under drips Read the free guide
    • Food labels missing or wrong Read the free guide
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
    • Raw food not kept apart from ready-to-eat food Read the free guide

    Open the steps here

  2. Call Dumpling City

    Ask for the manager. Dumpling City can only fix what it knows about.

    Call Dumpling City: (650) 272-6715

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Dumpling City?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
75 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Dumpling City

When was Dumpling City last inspected?

The county last inspected Dumpling City on Feb 10, 2026. It was a routine inspection.

What did the county find at Dumpling City?

The county listed 11 violations on Feb 10, 2026: Dish sink or dish machine not set up right; Food-contact surfaces not cleaned or sanitized right; and Shelves and surfaces need cleaning, and 8 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Feb 10, 2026, the county marked none as critical.