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Dunkin Donuts

Other food place · San Jose, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

2 problems found · 1 marked critical · Routine county inspection · Aug 17, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Dunkin Donuts got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Dunkin Donuts?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Pests seen inside: roaches K23How to fixFix it
  2. Hand sink not ready to use K06How to fixFix it

See all 2 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Dunkin Donuts' team

Is this your place?

Welcome, Dunkin Donuts. We'll walk through this together, one item at a time. To log the fixes, claim Dunkin Donuts first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Dunkin Donuts

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 6-501.112, Food Code 2-301.15, Food Code 2-301.14.

Try it yourself

Fix and log it: Pests seen inside: roaches

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

What to do

From Food Code 6-501.112

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Dunkin Donuts

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

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Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Fewer points taken off than last time (15 → 11). That takes a team.

Points taken off at each routine inspection
May 22, 2025: 15Aug 17, 2026: 11151120252026

Every visit

  1. LatestAug 17, 2026Routine inspection89 out of 100 (Green placard)

    This one: 89 out of 100 (Green placard), inspected Aug 17, 2026.

    2 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Pests seen inside: roaches

      The department's words

      K23 No rodents, insects, birds, or animals

      Observed two live cockroaches within the floor drain beside the rear entry door to the facility (Turkestan or Oriental breed). [CA] The premises of each food facility must be maintained free of vermin. [COS] Cockroaches were eliminated. No further activity of vermin observed.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 6-501.111

      How can a restaurant or home fix this?

      What to do

      • Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
      • Flies or ants in food areas: act within 24 hours.
      • Insects in food: throw that food out and check the stock around it.

      From Food Code 6-501.112

      What NOT to do

      3 more steps in the full guide Read the free guide

      Signs of pests and what to do

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Dunkin Donuts? Fix it

    Not critical (1)

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      The hand wash sink soap dispenser at the rear prep area is non-functional (an alternate fully functional hand wash sink available for use). [CA] Provide handwashing cleanser in a functional dispenser at handwash stations at all times.

      Food Code 5-205.11

      How can a restaurant or home fix this?

      Hand sinks are for hands only

      • Wash only at a handwashing sink.
      • Never wash hands in the dish sink, a food prep sink, a mop sink, or a drink cooler.
      • Never dump drinks, rinse utensils or fill pitchers at the hand sink.

      From Food Code 2-301.15

      Soap and hand sanitizer

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Dunkin Donuts? Fix it

  2. EarlierMay 22, 2025Routine inspection85 out of 100 (Green placard)

    6 violations listed, 0 marked critical.

    Not critical (6)

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      Warm water was provided at second handwash sink near three compartment sink however, there was not enough force/flow of water to effectively wash hands. [CA] Ensure that warm water is provided at such a velocity that hands can be effectively washed/rinsed.

    • Hood filters need cleaning

      The department's words

      K38 Adequate ventilation/lighting; designated areas, use

      Light was out in walk in fridge. [CA] Repair/replace light in walk in fridge.

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Paper towel dispenser at front handwash sink was not working at time of inspection. PIC had a second roll of paper towels located nearby. [CA] Repair/replace paper towel dispenser and maintain in good condition.

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Observed air conditioning unit in kitchen leaking water in preparation area (preparation surfaces were not affected). [CA] Repair/replace unit and maintain in good condition to prevent contamination of food and food preparation equipment.

    • Hands not washed when needed

      The department's words

      K05 Hands clean, properly washed; gloves used properly

      Observed employee using personal phone in preparation area. Employee placed phone in pocket and put gloves on. Employee did not wash hands prior to placing gloves. [CA] After touching personal items, or when switching tasks, hands must be washed with soap and water prior to placing new gloves to touch food.

    Show 1 more
    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Observed employee beverage stored on food preparation counter. Observed a purse stored on dry food storage shelf. [CA] No person shall store clothing or personal effects in any area used for the storage and preparation of food or food contact surfaces.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Dunkin Donuts, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Call Dunkin Donuts

    Ask for the manager. Dunkin Donuts can only fix what it knows about.

    Call Dunkin Donuts: (860) 916-7894

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Dunkin Donuts?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
89 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Dunkin Donuts

When was Dunkin Donuts last inspected?

The county last inspected Dunkin Donuts on Aug 17, 2026. It was a routine inspection.

What did the county find at Dunkin Donuts?

The county listed 2 violations on Aug 17, 2026: Pests seen inside: roaches and Hand sink not ready to use.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Aug 17, 2026, the county marked 1 as critical.