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Dunkin Donuts

Other food place · San Jose, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

8 problems found · Routine county inspection · Jun 25, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Dunkin Donuts got more than most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Dunkin Donuts?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. No hot or cold water at a sink K21How to fixFix it
  2. No backflow test on file K41How to fixFix it
  3. Equipment in poor repair K35How to fixFix it

See all 8 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Dunkin Donuts' team

Is this your place?

Welcome, Dunkin Donuts. We'll walk through this together, one item at a time. To log the fixes, claim Dunkin Donuts first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Dunkin Donuts

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 2-301.15, Food Code 4-301.12, Food Code 3-304.14.

Try it yourself

Fix and log it: Hand sink not ready to use

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Hand sinks are for hands only

From Food Code 2-301.15

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Dunkin Donuts

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Points taken off at each routine inspection
Jan 24, 2025: 15Jun 25, 2026: 19151920252026

Every visit

  1. LatestJun 25, 2026Routine inspection81 out of 100 (Green placard)

    This one: 81 out of 100 (Green placard), inspected Jun 25, 2026.

    8 violations listed, 0 marked critical.

    Not critical (8)

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      No cold water available at the front hand wash sink. Maximum hot water temperature measured 113F. [CA] An approved, adequate, protected, pressurized, potable supply of hot water and cold water shall be provided.

      Food Code 5-103.11

      How can a restaurant or home fix this?

      In CleanCleaver: Log hand sink and dish water temperatures

      Hot and cold water at every sink

      In CleanCleaver: Log hand sink and dish water temperatures

      Fix and log it now

      Are you Dunkin Donuts? Fix it

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      Faucet leak observed at 3 comp sink. [CA] Repair plumbing fixture and maintain in clean and good repair.

      Food Code 5-205.15

      How can a restaurant or home fix this?

      In CleanCleaver: Backflow device test

      Backflow test on file

      In CleanCleaver: Backflow device test

      Fix and log it now

      Are you Dunkin Donuts? Fix it

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      At the 3 compartment sink, wall sanitizer dispenser has very low water pressure. [CA] Repair or replace dispenser and maintain in good condition.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Dunkin Donuts? Fix it

    • Shelves and surfaces need cleaning

      The department's words

      K33 Nonfood contact surfaces clean

      Accumulation of grime observed on hand sinks, 3 compartment sink, floors, and floor sinks. [CA] Nonfood-contact surfaces of equipment shall be kept free of an accumulation of dust, dirt, food residue, and other debris.

      Food Code 4-602.13

      How can a restaurant or home fix this?

      In CleanCleaver: Check a room top to bottom

      Shelves, handles and outsides of equipment clean

      In CleanCleaver: Check a room top to bottom

      Fix and log it now

      Are you Dunkin Donuts? Fix it

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      1) Front hand wash sink fully obstructed. [CA] Hand wash sinks shall be clean, unobstructed, and accessible at all times. 2) Inoperable hand wash sink sink next to ice machine. [CA] Repair hand wash sink and maintain in good condition.

      Food Code 5-205.11

      How can a restaurant or home fix this?

      Hand sinks are for hands only

      • Wash only at a handwashing sink.
      • Never wash hands in the dish sink, a food prep sink, a mop sink, or a drink cooler.
      • Never dump drinks, rinse utensils or fill pitchers at the hand sink.

      From Food Code 2-301.15

      Soap and hand sanitizer

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Dunkin Donuts? Fix it

    Show 3 more
    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      Employee food handler certificates not available for review. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

    • Utensils or dishes stored wet or unwashed

      The department's words

      K36 Equipment, utensils, linens: Proper storage and use

      In the bulk food storage containers, scoop handles observed directly touching sugars. [CA] Ensure scoop handles are stored in such a way that the handle does not come in direct contact with food to prevent contamination.

      Food Code 4-901.11

      How can a restaurant or home fix this?

      In CleanCleaver: Check a room top to bottom

      Utensils and dishes stored clean and dry

      In CleanCleaver: Check a room top to bottom

      Fix and log it now

      Are you Dunkin Donuts? Fix it

    • Dish sink or dish machine not set up right

      The department's words

      K34 Warewash facilities: installed/maintained; test strips

      Expired quaternary ammonium test strips. (Expired 2024) [CA] Provide new test strips to adequately measure the sanitizer concentration during manual warewashing.

      Food Code 4-301.12

      How can a restaurant or home fix this?

      Set up

      • 1. Wash your hands at the hand sink (never at this sink).
      • 2. Clean and sanitize all three sinks and both drainboards.
      • 3. Sink 1 (WASH): detergent and water at 110°F or hotter.

      From Food Code 4-301.12

      Washing, step by step

      3 more steps in the full guide Read the free guide

      The three-compartment sink, step by step

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Dunkin Donuts? Fix it

  2. EarlierJan 24, 2025Routine inspection85 out of 100 (Green placard)

    4 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Hand wash stations were noted stocked with paper towels at the time of inspection. [CA] Hand wash stations must be fully stocked and operational at all times. [COS] PIC added paper towels to all hand wash stations.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (3)

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      Hand wash station next to cashier station and ice machine were measured at 120*F at the time of inspection. [CA] Hand washing facilities equipped with a mixing valve that is not readily adjustable at the faucet, shall provide warm water at least 100°F, but not greater than 108°F. [SA] Facility has one hand wash station that has cold/hot water valves working properly. Per PIC, he will report the issue.

    • Wiping cloths left out of sanitizer

      The department's words

      K40 Wiping cloths: properly used, stored

      Sanitizer bucket (Quats) was measured at 0PPM at the time of inspection. [CA] Wiping towels shall be stored in sanitizing solution of an approved concentration when not in use (100 ppm - chlorine, 200 ppm - quaternary ammonium).

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      3-compartment sink faucet is damaged at the time of inspection. [CA] Repair plumbing fixture and maintain in clean and good repair.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Dunkin Donuts, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • No hot or cold water at a sink In CleanCleaver: Log hand sink and dish water temperatures
    • No backflow test on file In CleanCleaver: Backflow device test
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken
    • Shelves and surfaces need cleaning In CleanCleaver: Check a room top to bottom
    • Hand sink not ready to use Read the free guide
    • Utensils or dishes stored wet or unwashed In CleanCleaver: Check a room top to bottom
    • Dish sink or dish machine not set up right Read the free guide

    Open the steps here

  2. Call Dunkin Donuts

    Ask for the manager. Dunkin Donuts can only fix what it knows about.

    Call Dunkin Donuts: (860) 462-3720

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Dunkin Donuts?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
81 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Dunkin Donuts

When was Dunkin Donuts last inspected?

The county last inspected Dunkin Donuts on Jun 25, 2026. It was a routine inspection.

What did the county find at Dunkin Donuts?

The county listed 8 violations on Jun 25, 2026: No hot or cold water at a sink; No backflow test on file; and Equipment in poor repair, and 5 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Jun 25, 2026, the county marked none as critical.