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El Pollo Loco #3571

Other food place · Gilroy, CA

3 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

2 problems found · Routine county inspection · Apr 14, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. El Pollo Loco #3571 got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about El Pollo Loco #3571?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Floors, walls or ceilings need cleaning or repair K45How to fixFix it
  2. Equipment in poor repair K35How to fixFix it

See all 2 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For El Pollo Loco #3571's team

Is this your place?

Welcome, El Pollo Loco #3571. We'll walk through this together, one item at a time. To log the fixes, claim El Pollo Loco #3571 first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim El Pollo Loco #3571

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 6-301.11.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim El Pollo Loco #3571

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From County of Santa Clara Department of Environmental Health · 3 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Fewer points taken off than last time (5 → 4). That takes a team.

Points taken off at each routine inspection
Nov 6, 2024: 2May 26, 2025: 5Apr 14, 2026: 425420242026

Every visit

  1. LatestApr 14, 2026Routine inspection96 out of 100 (Green placard)

    This one: 96 out of 100 (Green placard), inspected Apr 14, 2026.

    2 violations listed, 0 marked critical.

    Not critical (2)

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      1. Damaged floor tile noted inside of the mop sink. [CA] Replace broken floor tiles with a smooth and of durable construction and nonabsorbent material that is easily cleanable. 2. Hole noted on the ceiling were the soda lines go through. [CA] Repair holes in structure and maintain in good repair to prevent pest harborage. 3. Floor tiles are missing under the cashier station. Per PIC, they made repairs for new cashier stations installed and are waiting for a contractor. [CA] Replace missing floor tiles with a smooth and of durable construction and nonabsorbent material that is easily cleanable.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you El Pollo Loco #3571? Fix it

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Push cart in the back of the facility is damaged and has some pieces falling apart. [CA] Equipment and utensils shall be designed and constructed to be durable and retain characteristic qualities under normal use conditions.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you El Pollo Loco #3571? Fix it

  2. EarlierMay 26, 2025Routine inspection95 out of 100 (Green placard)

    2 violations listed, 0 marked critical.

    Not critical (2)

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      A couple of food handler cards for employees have already expired. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

    • Restroom not stocked or needs cleaning

      The department's words

      K43 Toilet facilities: properly constructed, supplied, cleaned

      Door lock within one of the restrooms is damaged at the time of inspection. Per PIC, they have submitted a work order. [CA] Have door lock repaired. [SA] Facility has an additional restroom that is being kept in service. A "out of order" sign was posted in the restroom that is not operational.

  3. EarlierNov 6, 2024Routine inspection98 out of 100 (Green placard)

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Under counter refrigeration next to the churro station is not operational at the time of inspection. [CA] Refrigeration must be capable of maintaining PHFs at 41°F or below.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of El Pollo Loco #3571, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken

    Open the steps here

  2. Call El Pollo Loco #3571

    Ask for the manager. El Pollo Loco #3571 can only fix what it knows about.

    Call El Pollo Loco #3571: (408) 842-7253

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run El Pollo Loco #3571?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
96 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about El Pollo Loco #3571

When was El Pollo Loco #3571 last inspected?

The county last inspected El Pollo Loco #3571 on Apr 14, 2026. It was a routine inspection.

What did the county find at El Pollo Loco #3571?

The county listed 2 violations on Apr 14, 2026: Floors, walls or ceilings need cleaning or repair and Equipment in poor repair.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Apr 14, 2026, the county marked none as critical.