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El Prado Hotel

Other food place · Palo Alto, CA

3 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

3 problems found · Routine county inspection · Jun 3, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. El Prado Hotel got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about El Prado Hotel?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Floors, walls or ceilings need cleaning or repair K44How to fixFix it
  2. Time as a control not marked or logged K08How to fixFix it
  3. Food-contact surfaces not cleaned or sanitized right K14How to fixFix it

See all 3 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For El Prado Hotel's team

Is this your place?

Welcome, El Prado Hotel. We'll walk through this together, one item at a time. To log the fixes, claim El Prado Hotel first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim El Prado Hotel

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-501.19, Food Code 4-603.16, Food Code 3-302.11, Food Code 3-305.11.

Try it yourself

Fix and log it: Time as a control not marked or logged

A practice run. Nothing is saved. Tap each step when it's done.

0 of 4 done

The 4-hour option

From Food Code 3-501.19

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim El Prado Hotel

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

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Inspections

From County of Santa Clara Department of Environmental Health · 3 inspections on record · Last checked Oct 6, 2026

The county visited 2 times in the last 12 months (2 routine).

Fewer points taken off than last time (10 → 8). That takes a team.

Points taken off at each routine inspection
Dec 16, 2024: 2Nov 4, 2025: 10Jun 3, 2026: 8210820242026

Every visit

  1. LatestJun 3, 2026Routine inspection92 out of 100 (Green placard)

    This one: 92 out of 100 (Green placard), inspected Jun 3, 2026.

    3 violations listed, 0 marked critical.

    Not critical (3)

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Personal items (purses, bags) noted next to dry ingredient bins on shelf. [CA] Locate personal items in a designated shelf away from food.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you El Prado Hotel? Fix it

    • Time as a control not marked or logged

      The department's words

      K08 Time as a public health control; procedures & records

      Food Code 3-501.19

      How can a restaurant or home fix this?

      The 4-hour option

      • Start with food at 41°F or below, or 135°F or above.
      • Mark the container with the discard time: 4 hours after it left temperature control.
      • Cook and serve, serve, or throw it out by that time.
      • Throw out any container with no time marked.

      From Food Code 3-501.19

      The 6-hour option (cold food only)

      2 more steps in the full guide Read the free guide

      Time as a public health control (the 4-hour rule)

      The full guide has 2 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you El Prado Hotel? Fix it

    • Food-contact surfaces not cleaned or sanitized right

      The department's words

      K14 Food contact surfaces clean, sanitized

      Dish plate thermometer for the high temp dish machine measured at 150F. [CA] Maintain dish plate thermometer at 160F minimum. Manually sanitize food equipment at 3 compartment sink at 200 ppm quat ammonium. Chef contacted Ecolab during inspection.

      Food Code 4-602.11

      How can a restaurant or home fix this?

      Clean first, then sanitize

      • 1. Scrape off food.
      • 2. Wash with detergent and warm water.
      • 3. Rinse off the soap (soap weakens sanitizer).

      From Food Code 4-603.16

      When to clean food-contact surfaces

      4 more steps in the full guide Read the free guide

      Cleaning vs sanitizing, and sanitizer strengths

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you El Prado Hotel? Fix it

  2. EarlierNov 4, 2025Routine inspection90 out of 100 (Green placard)

    4 violations listed, 0 marked critical.

    Not critical (4)

    • Raw food not kept apart from ready-to-eat food

      The department's words

      K27 Food separated and protected

      Observed cooked shrimp below raw meat on mobile rack in walk in cooler. [CA] Store cooked shrimp/ready to eat food above raw meat. [COS]

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Box of produce noted on floor in walk in. [CA] Store food 6 inches off of the floor on racks/shelving. [COS]

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      All food handler cards have expired. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Observed a knife inside the hand sink. [CA] Do not store soiled utensils in the hand sink. Store soiled utensils at the ware washing sink.

  3. EarlierDec 16, 2024Routine inspection98 out of 100 (Green placard)

    1 violation listed, 0 marked critical.

    Not critical (1)

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of El Prado Hotel, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
    • Time as a control not marked or logged Read the free guide
    • Food-contact surfaces not cleaned or sanitized right Read the free guide

    Open the steps here

  2. Call El Prado Hotel

    Ask for the manager. El Prado Hotel can only fix what it knows about.

    Call El Prado Hotel: (650) 322-9000

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run El Prado Hotel?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
92 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about El Prado Hotel

When was El Prado Hotel last inspected?

The county last inspected El Prado Hotel on Jun 3, 2026. It was a routine inspection.

What did the county find at El Prado Hotel?

The county listed 3 violations on Jun 3, 2026: Floors, walls or ceilings need cleaning or repair; Time as a control not marked or logged; and Food-contact surfaces not cleaned or sanitized right.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Jun 3, 2026, the county marked none as critical.