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Google - Heritage Cafe @ 1950 Charleston

Other food place · Mountain View, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

2 problems found · Routine county inspection · Aug 19, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Google - Heritage Cafe @ 1950 Charleston got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Google - Heritage Cafe @ 1950 Charleston?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Cooked food not cooled in time K09How to fixFix it
  2. No hot or cold water at a sink K21How to fixFix it

See all 2 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Google - Heritage Cafe @ 1950 Charleston's team

Is this your place?

Welcome, Google - Heritage Cafe @ 1950 Charleston. We'll walk through this together, one item at a time. To log the fixes, claim Google - Heritage Cafe @ 1950 Charleston first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Google - Heritage Cafe @ 1950 Charleston

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-305.11.

Try it yourself

Fix and log it: Cooked food not cooled in time

A practice run. Nothing is saved. Tap each step when it's done.

0 of 2 done

If you miss a stage

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Google - Heritage Cafe @ 1950 Charleston

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Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

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Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Fewer points taken off than last time (8 → 6). That takes a team.

Points taken off at each routine inspection
Aug 7, 2025: 8Aug 19, 2026: 68620252026

Every visit

  1. LatestAug 19, 2026Routine inspection94 out of 100 (Green placard)

    This one: 94 out of 100 (Green placard), inspected Aug 19, 2026.

    2 violations listed, 0 marked critical.

    Not critical (2)

    • Cooked food not cooled in time

      The department's words

      K09 Proper cooling methods

      Measured cooked corn at 86 F within a covered container within the preparation fridge. Measured cut watermelon at 56 F within a double stacked container in the preparation fridge. PIC stated that the watermelon was sliced around 1 hour prior and corn removed from cooking 1-2 hours prior. [CA] After heating or hot holding, Potentially Hazardous Foods (PHFs) shall be cooled rapidly from 135°F to 70°F within 2 hours and from 70°F to 41°F within 4 hours. Approved cooling methods include: 1) Placing the food in shallow pans 2) Separating the food into thinner or smaller portions. 3) Using rapid cooling equipment (Ex. blast chiller) 4) Using containers that facilitate heat transfer (ex. stainless steel) 5) Adding ice as an ingredient. 6) Using ice paddles 7) Using an ice bath and stirring frequently 8) Accordance with a HACCP plan. Cooling foods shall have enough space around the containers for cold air to circulate, be loosely covered, or uncovered and stirred as frequently needed to evenly cool. [COS] Watermelon placed on TPHC. Corn placed on a sheet pan in th walk in to allow for rapid cooling.

      Food Code 3-501.14

      How can a restaurant or home fix this?

      If you miss a stage

      • Missed stage 1 (not 70°F by 2 hours): reheat to 165°F and start over, or throw it out.
      • Missed stage 2 (not 41°F by 6 hours): throw it out.

      How to cool fast

      3 more steps in the full guide Read the free guide

      Cooling food in two stages

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Google - Heritage Cafe @ 1950 Charleston? Fix it

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      The mop sink cold water faucet handle is non-functional. [CA] Repair cold water faucet handle. An approved, adequate, protected, pressurized, potable supply of hot water and cold water shall be provided.

      Food Code 5-103.11

      How can a restaurant or home fix this?

      In CleanCleaver: Log hand sink and dish water temperatures

      Hot and cold water at every sink

      In CleanCleaver: Log hand sink and dish water temperatures

      Fix and log it now

      Are you Google - Heritage Cafe @ 1950 Charleston? Fix it

  2. EarlierAug 7, 2025Routine inspection92 out of 100 (Green placard)

    3 violations listed, 0 marked critical.

    Not critical (3)

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      Observed a low cold water flow from the hand wash sink next to the grill at the cook line. A low hot water flow from the hand wash sinks within the mens restroom. [CA] increase cold and hot water flows. An approved, adequate, protected, pressurized, potable supply of hot water and cold water shall be provided.

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Boxes of single use food containers stored on the floor of the dry storage room. [CA] Food and food contact items shall be stored at least 6 inches above the floor to prevent contamination. Observed an open bulk bag of flour stored on the kitchen dry storage rack. [CA] Store open bulk foods in approved NSF containers with tight fitting lids.

    • Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      Measured spread sauce at 47 F within the left side two door refrigerator at the self service area. PIC stated that the sauce was placed within the unit at 9 am. Ambient temperature of the unit measured at 47 F to 48 F. [CA] PHFs shall be held at 41°F or below or at 135°F or above. Discontinue use of the unit to hold PHF's until it can maintain 41 F or below. [COS] Sauce time marked and placed on TPHC to serve for the remainder of the lunch service.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Google - Heritage Cafe @ 1950 Charleston, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Cooked food not cooled in time Read the free guide
    • No hot or cold water at a sink In CleanCleaver: Log hand sink and dish water temperatures

    Open the steps here

  2. Call Google - Heritage Cafe @ 1950 Charleston

    Ask for the manager. Google - Heritage Cafe @ 1950 Charleston can only fix what it knows about.

    Call Google - Heritage Cafe @ 1950 Charleston: (650) 623-4000

  3. Share this page

  4. Use CleanCleaver at home

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    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Google - Heritage Cafe @ 1950 Charleston?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
94 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Google - Heritage Cafe @ 1950 Charleston

When was Google - Heritage Cafe @ 1950 Charleston last inspected?

The county last inspected Google - Heritage Cafe @ 1950 Charleston on Aug 19, 2026. It was a routine inspection.

What did the county find at Google - Heritage Cafe @ 1950 Charleston?

The county listed 2 violations on Aug 19, 2026: Cooked food not cooled in time and No hot or cold water at a sink.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Aug 19, 2026, the county marked none as critical.