At a glance
CleanCleaver food safety systematic review results
What happened?
91/ 100 · 9 points taken off
4 problems found · Routine county inspection · Feb 18, 2026
Is that a lot?
Most food places here got 2 to 15 points taken off. Hinodeya Campbell Town got about the same as most.
Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.
What was found out about Hinodeya Campbell Town?
It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.
- Food-contact surfaces not cleaned or sanitized right K14How to fixFix it
- Floors, walls or ceilings need cleaning or repair K44How to fixFix it
- Raw food not kept apart from ready-to-eat food K27How to fixFix it
Source: County of Santa Clara Department of Environmental Health
We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.
Visit them directly at deh.santaclaracounty.gov (opens the department's site) · How we review
For Hinodeya Campbell Town's team
Is this your place?
Welcome, Hinodeya Campbell Town. We'll walk through this together, one item at a time. To log the fixes, claim Hinodeya Campbell Town first; we check that you run it.
Your whole team can help. Each person gets one next step, and everyone can see what's done.
This is my place: claim Hinodeya Campbell TownWe'll help you get every item done. You don't have to do it alone.
We know an inspection can feel heavy, especially when it's busy.
Fix it together
Follow the steps for each item, with the rule beside it.
Next: Food-contact surfaces not cleaned or sanitized rightThe county found: “Found black/brown like substance on white interior panel of ice machine. [CA] Routinely clean.”
First step: Clean first, then sanitize
Then the next one: Floors, walls or ceilings need cleaning or repair
Log it
Your team logs the fix on their phones, with the time and who did it.
Show what you did
Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.
Each fix step comes from the rule it names: Food Code 4-603.16, Food Code 3-302.11, Food Code 3-501.19, Food Code 2-301.15.
Try it yourself
Fix and log it: Food-contact surfaces not cleaned or sanitized right
A practice run. Nothing is saved. Tap each step when it's done.
0 of 3 done
Clean first, then sanitize
From Food Code 4-603.16
Logged
That's one done. We'll be here for the next.
What people see now
Today, people see the department's words and nothing from you.
What people see after you fix and log it
Example reply
CleanCleaverBusiness reply
Your business replied to this with the public statement:
We fixed this the same day. Now our team logs it on their phones at open and close.
The date of your reply
This is not an official update to the health inspection report. The county's record is unchanged.
Most kitchens get something cited at some point. What people remember is that you fixed it.
Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?
Claim Hinodeya Campbell TownWe'll set it up with you. 25 days free.
Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.
Do you work there, and someone else owns it? I work there
What people see next
Under each item here, people see what you fixed, in your words.
Left alone, or fixed together
Left alone, the same items can come back at the next inspection. Fixed together, they're done.
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CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.
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Inspections
From County of Santa Clara Department of Environmental Health · 4 inspections on record · Last checked Oct 6, 2026
The county visited once in the last 12 months (1 routine).
Fewer points taken off than last time (25 → 9). That takes a team.
Every visit
LatestFeb 18, 2026Routine inspection91 out of 100 (Green placard)
This one: 91 out of 100 (Green placard), inspected Feb 18, 2026.
4 violations listed, 0 marked critical.
Not critical (4)
Food-contact surfaces not cleaned or sanitized right
The department's words
K14 Food contact surfaces clean, sanitized
Found black/brown like substance on white interior panel of ice machine. [CA] Routinely clean.
Food Code 4-602.11
How can a restaurant or home fix this?
Clean first, then sanitize
- 1. Scrape off food.
- 2. Wash with detergent and warm water.
- 3. Rinse off the soap (soap weakens sanitizer).
From Food Code 4-603.16
When to clean food-contact surfaces
4 more steps in the full guide Read the free guide
Cleaning vs sanitizing, and sanitizer strengths
The full guide has 4 more parts. Sign up to open the full guide in the app.
Are you Hinodeya Campbell Town? Fix it
Floors, walls or ceilings need cleaning or repair
The department's words
K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing
Found loose CO2 tank near ice machine. [CA] Secure CO2 tank to rigid structure to prevent any accidental discharge.
Food Code 6-101.11
How can a restaurant or home fix this?
In CleanCleaver: Sweep and mop
Floors, walls and ceilings clean and in repair
In CleanCleaver: Sweep and mop
Are you Hinodeya Campbell Town? Fix it
Raw food not kept apart from ready-to-eat food
The department's words
K27 Food separated and protected
Found boxes of shell eggs stored above ready to eat foods in walk-in-cooler. [CA] All food shall be separated and protected from cross-contamination. Store all raw meat or other raw products of animal origin below ready-to-eat food items.
Food Code 3-302.11
How can a restaurant or home fix this?
Top to bottom
- 1. Top: ready-to-eat food (salads, desserts, cut fruit, cooked leftovers, deli meat, cheese, drinks)
- 2. Raw fish and seafood (cooked to 145°F)
- 3. Whole cuts of beef, pork and lamb; raw shell eggs (145°F)
From Food Code 3-302.11
Keep raw meat types apart
3 more steps in the full guide Read the free guide
Fridge and freezer storage order
The full guide has 3 more parts. Sign up to open the full guide in the app.
Are you Hinodeya Campbell Town? Fix it
No backflow test on file
The department's words
K41 Plumbing approved, installed, in good repair; proper backflow devices
1. Found leaking faucet at warewash sink (left side) when water is on. [CA] Secure leak. 2. Found hand sink located at front station slow draining. [CA] Ensure hand wash station is free flowing and in good repair.
Food Code 5-205.15
How can a restaurant or home fix this?
In CleanCleaver: Backflow device test
Backflow test on file
In CleanCleaver: Backflow device test
Are you Hinodeya Campbell Town? Fix it
EarlierMay 13, 2025Routine inspection75 out of 100 (Green placard)
9 violations listed, 1 marked critical.
Critical (1)
Marked critical by County of Santa Clara Department of Environmental Health
Time as a control not marked or logged
The department's words
K08 Time as a public health control; procedures & records
Found the following potentially hazardous foods (PHFs) under time as a public health control (TPHC) at cook station without updated time markers: sliced chicken, sliced pork, chicken karage and takoyaki. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review. [COS] Operator directed to time mark PHFs.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Not critical (8)
Equipment in poor repair
The department's words
K35 Equipment, utensils: Approved, in good repair, adequate capacity
1. Found container of ingredients missing a piece of its lid near cooks line. Observed a triangle cut out shape of container to allow easy access to content. [CA] Do not alter lids of food container. Use commercially approve container that allows easy access to food content. 2. Found cardboard boxes used to line shelvings and prep table. [CA] Discontinue the use of cardboard boxes to line shelves/flooring, use approved equipment made of materials that is easily cleanable, durable, smooth, and nonabsorbent. 3. Observed metal scrubber at 1-compartment sink no longer in its original form. Per operator, scrub is not supposed to be used for cleaning any food equipment on site. [CA] All utensils and equipment shall be approved and meet applicable standards.
Raw food not kept apart from ready-to-eat food
The department's words
K27 Food separated and protected
Upon arrival, observed a plate of chicken karage sitting on cutting board at cooks line. Once walk-through of food facility was conducted, observed plate of chicken karage directly stored on top of chicken karage in container. [CA] All food shall be protected from potential contamination. [COS] Operator directed to remove plate from inside of chicken karage container.
The department's words
K06 Adequate handwash facilities supplied, accessible
Found soap dispenser located at back hand wash station stuck. Observed another bottle of soap stored near hand sink. [CA] Provide handwashing cleanser in dispenser at handwash stations at all times. Ensure to repair soap dispenser.
Shelves and surfaces need cleaning
The department's words
K33 Nonfood contact surfaces clean
Found handles of microwaves accumulated with dust and debris. [CA] Routinely clean.
No backflow test on file
The department's words
K41 Plumbing approved, installed, in good repair; proper backflow devices
Found leaking faucets in the following areas: 3-compartment sink (right side) and 1-compartment sink (middle) at back area. [CA] Secure leak.
Show 3 more
Floors, walls or ceilings need cleaning or repair
The department's words
K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing
Found mop bucket stored directly in mop sink. [CA] Ensure mop sink is accessible at all times, relocate mop bucket.
Utensils or dishes stored wet or unwashed
The department's words
K36 Equipment, utensils, linens: Proper storage and use
Found knives stored on handles of 1-compartment sink located in back area. [CA] Multi-use utensils will be stored in a way that the working part of the utensil may not become contaminated.
Food on the floor or under drips
The department's words
K30 Food storage: food storage containers identified
Found several containers of food stored on floor in walk-in-freezer and walk-in-cooler. [CA] Food shall be stored a minimum of 6 inches off floor. [CA] Food shall be stored a minimum of 6 inches off floor.
EarlierOct 31, 2024Follow-up inspectionGreen placard
No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.
EarlierOct 24, 2024Routine inspection60 out of 100 (Yellow placard)
10 violations listed, 3 marked critical.
Critical (3)
Marked critical by County of Santa Clara Department of Environmental Health
Time as a control not marked or logged
The department's words
K08 Time as a public health control; procedures & records
Found the following food items sitting on counter near prep line without time mark: fried karage, takoyaki, pork and chicken. Per operator, PHFs under time as a public health control. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review. [COS] Operator directed to time mark all PHFs at counter cook service line.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Marked critical by County of Santa Clara Department of Environmental Health
The department's words
K07 Proper hot and cold holding temperatures
Measured a pot of cream soup holding at 127F on stove top. Observed stove top off. Per operator, PHFs stove was turned off less than 4 hours ago. [CA] Maintain all hot PHFs held at or above 135F. [COS] Operator directed to reheat PHFs to 165F. Minor: Measured green tea in soft serve device holding at 46F for less than 4 hours. [CA] Maintain all cold PHFs held at or below 41F.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Marked critical by County of Santa Clara Department of Environmental Health
The department's words
K06 Adequate handwash facilities supplied, accessible
Found ONLY hand wash station in back prep area with cold water valve off at time of inspection. Per operator, cold water valve turned off due to leak. [CA] Hand wash station shall have cold/warm water provided at all times. [COS] Operator directed to turn on cold water valve. Observed cold water provided.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Not critical (7)
Dish sink or dish machine not set up right
The department's words
K34 Warewash facilities: installed/maintained; test strips
Lacking chlorine test strip to test concentration of dish machine. [CA] Provide chlorine test strip.
Floors, walls or ceilings need cleaning or repair
The department's words
K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing
1. Found back entrance door open. [CA] Keep back door closed at all times to prevent the entrance and harborage of vermin. 2. Found employee person clothing stored next to food related item in small side storage room. [CA] No person shall store clothing or personal effects in any area used for the storage and preparation of food or food contact surfaces. 3. Found 3 loose CO2 tank near 1 door reach in unit near prep area. [CA] Secure CO2 tank to rigid structure to prevent accidental discharge.
The department's words
K05 Hands clean, properly washed; gloves used properly
Observed employees touching their face during inspection. [CA] Properly wash hands with soap, warm water and dry using single use paper towels as required. [COS] Operator was directed to stop what they were doing and wash their hands. No active adulteration/contamination occurred.
No backflow test on file
The department's words
K41 Plumbing approved, installed, in good repair; proper backflow devices
1. Found hot water valve off at 1-compartment sink. Per operator, hot water valve off due to a leak. [CA] Cold/hot water shall be provided at all times. [COS] Operator turned on hot water valve. Measured hot water greater than 120F. 2. Found cold water valve off at hand wash station in back prep area. Per operator, cold water valve of due to a leak. [CA] Cold/hot water shall be provided at all times. [COS] Operator turned on cold water valve. Observed cold water being dispensed. 3. Found leaking faucets at the following areas: hand wash station (front service line), 3-compartment sink (right side) faucet and 3-compartment sink (left side) goose neck faucet. [CA] Repair leak.
The department's words
K23 No rodents, insects, birds, or animals
1. Found several flies in back prep area. [CA] Each food facility shall be free of pest such flies. Clean and sanitize all effected areas. 2. Found OLD rodent dropping under water heater stored in side storage room. [CA] Each food facility shall be free of rodent dropping. Clean and sanitize all effected areas.
Show 2 more
Equipment in poor repair
The department's words
K35 Equipment, utensils: Approved, in good repair, adequate capacity
Found a newly added soft serve (Vevor) dispenser. [CA] New and/or replacement food equipment shall be certified or classified for sanitation by an American National Standards Institute (ANSI) accredited certification program (e.g. NSF, UL EPH, UL Sanitation, CSA Sanitation, or ETL Sanitation). **Facility shall submit plans to health department for newly added equipment.** For any soft serve product made for service on site, facility shall obtained a dairy license with California Department of Food and Agrilculture (CDFA).
Food on the floor or under drips
The department's words
K30 Food storage: food storage containers identified
Found several containers of food stored on the floor in prep area, walk-in-cooler and walk-in-freezer. [CA] Food shall be stored a minimum of 6 inches off floor.
Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)
What you can do
As a customer of Hinodeya Campbell Town, you can:
Learn how these get fixed
Free, step-by-step guides for each item.
- Food-contact surfaces not cleaned or sanitized right Read the free guide
- Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
- Raw food not kept apart from ready-to-eat food Read the free guide
- No backflow test on file In CleanCleaver: Backflow device test
Call Hinodeya Campbell Town
Ask for the manager. Hinodeya Campbell Town can only fix what it knows about.
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Complain directly to the health department
We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)
When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.
Do you work at or run Hinodeya Campbell Town?
See the plan to fix each item and show what you did.
Address thisAbout this record
Opens the county's own page for this place.
Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.
100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.
The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.
- Inspection type
- Routine inspection
- Result
- 91 out of 100 (Green placard)
- Source
- County of Santa Clara Department of Environmental Health
This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .
Information on this page may be out of date. Check the original source to confirm.