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Holiday Inn Express & Suites San Jose Airport

Other food place · San Jose, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

8 problems found · 3 marked critical · Routine county inspection · Jun 23, 2025

At the routine inspection on Jun 23, 2025. The latest visit, on Jul 15, 2025, was a follow-up inspection. No notes were taken at it.

Is that a lot?

Most food places here got 2 to 15 points taken off. Holiday Inn Express & Suites San Jose Airport got more than most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Holiday Inn Express & Suites San Jose Airport?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Pests seen inside: roaches K23How to fixFix it
  2. Marked critical: Hot food below 135°F K07How to fixFix it
  3. Marked critical: Hand sink not ready to use K06How to fixFix it

See all 8 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Holiday Inn Express & Suites San Jose Airport's team

Is this your place?

Welcome, Holiday Inn Express & Suites San Jose Airport. We'll walk through this together, one item at a time. To log the fixes, claim Holiday Inn Express & Suites San Jose Airport first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Holiday Inn Express & Suites San Jose Airport

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 6-501.112, Food Code 2-301.15, Food Code 4-301.12.

Try it yourself

Fix and log it: Pests seen inside: roaches

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

What to do

From Food Code 6-501.112

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

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Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

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Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county lists no visits in the last 12 months.

Nice work, Holiday Inn Express & Suites San Jose Airport. At the follow-up 22 days later, the county listed no items still open.

You cleared the re-check in 22 days. We're proud of you.

Every visit

  1. LatestJul 15, 2025Follow-up inspection

    No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.

    This one: a follow-up inspection on Jul 15, 2025. A follow-up visit re-checks earlier items. The last routine inspection was Jun 23, 2025: 65 out of 100 (Yellow placard).

  2. EarlierJun 23, 2025Routine inspection65 out of 100 (Yellow placard)

    8 violations listed, 3 marked critical.

    Critical (3)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Pests seen inside: roaches

      The department's words

      K23 No rodents, insects, birds, or animals

      Observed one live nymph cockroach in a sticky trap on the floor under the kitchen handsink. No other evidence of vermin was observed. [CA] Keep facility clear of vermin. [SA] The sticky trap was removed from the facility.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 6-501.111

      How can a restaurant or home fix this?

      What to do

      • Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
      • Flies or ants in food areas: act within 24 hours.
      • Insects in food: throw that food out and check the stock around it.

      From Food Code 6-501.112

      What NOT to do

      3 more steps in the full guide Read the free guide

      Signs of pests and what to do

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Holiday Inn Express & Suites San Jose Airport? Fix it

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      In the customer self-service area, inside the glass door countertop refrigerator: measured internal temperature of milk to be 53F. Operator stated the milk inside the refrigerator had been held since 8am today, and yogurt had been held since 7am today (both less than 3.5 hours prior). Ambient temperature of unit measured 53F with an IR thermometer. [CA] Keep potentially hazardous foods at 41F/45F and below. [SA] Foods were moved to a different refrigerator.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.16(A)(1)

      How can a restaurant or home fix this?

      If food is out of range

      • Hot food below 135°F for less than 2 hours: reheat to 165°F.
      • Cold food above 41°F for less than 2 hours: chill it right away.
      • Unknown time or longer: throw it out.

      Which foods need temperature control (TCS)

      3 more steps in the full guide Read the free guide

      Hot and cold holding

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Holiday Inn Express & Suites San Jose Airport? Fix it

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      In the men's restroom: observed the soap and paper towel dispensers were empty. [CA] Keep soap and paper towel dispensers filled at all times. [COS] Dispensers were refilled. _______ Minor violation: At the kitchen handsink, observed the wall-mounted soap dispenser was not dispensing adequate amount of soap. Per operator, the battery was low. [CA] Keep dispenser in good working condition at all times. [COS] The batteries were replaced and the dispenser was observed to be working properly.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 5-205.11

      How can a restaurant or home fix this?

      Hand sinks are for hands only

      • Wash only at a handwashing sink.
      • Never wash hands in the dish sink, a food prep sink, a mop sink, or a drink cooler.
      • Never dump drinks, rinse utensils or fill pitchers at the hand sink.

      From Food Code 2-301.15

      Soap and hand sanitizer

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Holiday Inn Express & Suites San Jose Airport? Fix it

    Not critical (5)

    • Consumer self service does prevent contamination

      The department's words

      K31 Consumer self service does prevent contamination

      In the customer self-service area: observed apples were stored without a sneeze guard/etc.. There was no sign stating the apples needed to be washed before consumption. [CA] Protect fruits with edible peels from contamination (via sneeze guards/tongs, wrapping fruits, etc).

    • Dish sink or dish machine not set up right

      The department's words

      K34 Warewash facilities: installed/maintained; test strips

      The quaternary ammonia test strips were expired. [CA] Obtain non-expired sanitizer test strips.

      Food Code 4-301.12

      How can a restaurant or home fix this?

      Set up

      • 1. Wash your hands at the hand sink (never at this sink).
      • 2. Clean and sanitize all three sinks and both drainboards.
      • 3. Sink 1 (WASH): detergent and water at 110°F or hotter.

      From Food Code 4-301.12

      Washing, step by step

      3 more steps in the full guide Read the free guide

      The three-compartment sink, step by step

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Holiday Inn Express & Suites San Jose Airport? Fix it

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      A manager's food safety certificate and employee food handler cards were not available. [CA] Obtain food safety certificate and food handler cards and store together at facility for review.

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      Under the ice machine and prep sink: observed drain pipes extended into the floor sinks. [CA] Maintain a minimum one inch air gap between the drain pipes and the floor sink rims.

      Food Code 5-205.15

      How can a restaurant or home fix this?

      In CleanCleaver: Backflow device test

      Backflow test on file

      In CleanCleaver: Backflow device test

      Fix and log it now

      Are you Holiday Inn Express & Suites San Jose Airport? Fix it

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      The countertop glass door refrigerator in the customer self-service area was not able to keep potentially hazardous foods at 41F/45F and below. Ambient temperature of unit measured 53F. [CA] Repair/adjust the refrigerator so that it can keep foods at 41F/45F and below.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Holiday Inn Express & Suites San Jose Airport? Fix it

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Holiday Inn Express & Suites San Jose Airport, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Call Holiday Inn Express & Suites San Jose Airport

    Ask for the manager. Holiday Inn Express & Suites San Jose Airport can only fix what it knows about.

    Call Holiday Inn Express & Suites San Jose Airport: (408) 392-0111

  3. Share this page

  4. Use CleanCleaver at home

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    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Holiday Inn Express & Suites San Jose Airport?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Follow-up inspection
Result
Green placard
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Holiday Inn Express & Suites San Jose Airport

When was Holiday Inn Express & Suites San Jose Airport last inspected?

The county last inspected Holiday Inn Express & Suites San Jose Airport on Jul 15, 2025. It was a follow-up inspection.

What did the county find at Holiday Inn Express & Suites San Jose Airport?

The county listed no violations on Jul 15, 2025.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Jul 15, 2025, the county marked none as critical.