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House Of Bagels

Other food place · Palo Alto, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

6 problems found · 1 marked critical · Routine county inspection · Sep 8, 2025

Is that a lot?

Most food places here got 2 to 15 points taken off. House Of Bagels got more than most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about House Of Bagels?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Hot food below 135°F K07How to fixFix it
  2. Signs posted; last inspection report available K47How to fixFix it
  3. Equipment in poor repair K35How to fixFix it

See all 6 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For House Of Bagels' team

Is this your place?

Welcome, House Of Bagels. We'll walk through this together, one item at a time. To log the fixes, claim House Of Bagels first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim House Of Bagels

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 4-301.12, Food Code 3-305.11, Food Code 6-301.11, Food Code 6-501.112.

Try it yourself

Fix and log it: Hot food below 135°F

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

If food is out of range

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim House Of Bagels

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

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Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county lists no visits in the last 12 months.

Points taken off at each routine inspection
Feb 25, 2025: 14Sep 8, 2025: 18141820252025

Every visit

  1. LatestSep 8, 2025Routine inspection82 out of 100 (Green placard)

    This one: 82 out of 100 (Green placard), inspected Sep 8, 2025.

    6 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      Measured sliced beef at 52 F, sliced turkey at 49 F, sliced ham at 53 F and sliced cheese at 50 F within the top portion of the sandwich preparation fridge. PIC stated the meat was placed within the unit greater than four hours prior. [CA] PHFs shall be held at 41°F or below or at 135°F or above. Keep lid to the unit closed when not in use. Discontinue the pratciec of double wrapping meats. Recommend storing in metal containers. [COS] Sliced meat and cheeses discarded at the time of inspection.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.16(A)(1)

      How can a restaurant or home fix this?

      If food is out of range

      • Hot food below 135°F for less than 2 hours: reheat to 165°F.
      • Cold food above 41°F for less than 2 hours: chill it right away.
      • Unknown time or longer: throw it out.

      Which foods need temperature control (TCS)

      3 more steps in the full guide Read the free guide

      Hot and cold holding

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you House Of Bagels? Fix it

    Not critical (5)

    • Signs posted; last inspection report available

      The department's words

      K47 Signs posted; last inspection report available

      Employee restroom lacks a hand wash sign. [CA] A sign or poster that notifies food employees to wash their hands shall be posted at all handwashing stations used by food employees. The posted permit is expired. [CA] The health permit issued by this department shall be posted in a conspicuous place in the food facility.

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Observed the use of wood boards with galvanized metal nails to cook bagels within the oven. [CA] All utensils and equipment shall be approved, installed properly, & meet applicable standards. Surfaces of equipment shall be smooth, easily cleanable, nonabsorbent, durable, and maintained in good repair. Observed the use of garbage bags to store boxes of dough within the freezer. [CA] Use food grade approved bags or containers.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you House Of Bagels? Fix it

    • Dish sink or dish machine not set up right

      The department's words

      K34 Warewash facilities: installed/maintained; test strips

      Facility lacks a high temperature measuring device for testing the final sanitizing rinse of the warewashing machine. [CA] Testing equipment and materials shall be provided to adequately measure the applicable sanitization method used during manual or mechanical warewashing.

      Food Code 4-301.12

      How can a restaurant or home fix this?

      Set up

      • 1. Wash your hands at the hand sink (never at this sink).
      • 2. Clean and sanitize all three sinks and both drainboards.
      • 3. Sink 1 (WASH): detergent and water at 110°F or hotter.

      From Food Code 4-301.12

      Washing, step by step

      3 more steps in the full guide Read the free guide

      The three-compartment sink, step by step

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you House Of Bagels? Fix it

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Containers of cream cheese stored within buckets on the ground of the walk in refrigerator. [CA] Food shall be stored at least 6 inches above the floor to prevent contamination.

      Food Code 3-305.11

      How can a restaurant or home fix this?

      Where food may never be stored

      • Keep food at least 6 inches off the floor.
      • Never in restrooms, locker or dressing rooms, garbage rooms, or mechanical rooms (furnace, water heater, electrical).
      • Never under stairs, or under sewer lines, leaking water lines or fire sprinkler lines.

      From Food Code 3-305.11

      Top to bottom

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you House Of Bagels? Fix it

    • Restroom not stocked or needs cleaning

      The department's words

      K43 Toilet facilities: properly constructed, supplied, cleaned

      The restroom lacked a supply of toilet paper. [CA] Toilet tissue shall be provided in a permanently installed dispenser at each toilet. [COS] Toilet paper provided.

      Food Code 6-302.11

      How can a restaurant or home fix this?

      Check the restroom

      • Soap, paper towels or a dryer, toilet paper and warm water at every restroom sink.
      • The door closes by itself.
      • After the toilet: wash in the restroom, then wash again at the kitchen sink.

      From Food Code 6-301.11

      Clean it on a schedule

      5 more steps in the full guide Read the free guide

      Restrooms, mops and rags

      The full guide has 5 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you House Of Bagels? Fix it

  2. EarlierFeb 25, 2025Routine inspection86 out of 100 (Green placard)

    6 violations listed, 0 marked critical.

    Not critical (6)

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Facility is using exposed wood/ galvanized nail bagel flip/cook boards. [CA] All utensils and equipment shall be approved, installed properly, & meet applicable standards. Obtain food grade and easily cleanable bagel flip boards.

    • Dish sink or dish machine not set up right

      The department's words

      K34 Warewash facilities: installed/maintained; test strips

      Facility lacks thermo-lables for measuring the final sanitizing rinse of the high temperature warewashing machine. [CA] Testing equipment and materials shall be provided to adequately measure the applicable sanitization method used during manual or mechanical warewashing.

    • Pests seen inside: fruit flies

      The department's words

      K23 No rodents, insects, birds, or animals

      Ants on the front panel of the bagel oven. [CA] Food facility shall be kept free of non-disease carrying insects, weevils, ants, gnats, and fruit flies.

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      Observed a leak from the middle section of the three compartment sink waste pipe. [CA] Repair plumbing fixture and maintain in clean and good repair.

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      Employee food safety certificate expired in 2022. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

    Show 1 more
    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Buckets of cream cheese stored directly on the floor of the walk in refrigerator. [CA] Food shall be stored at least 6 inches above the floor to prevent contamination.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of House Of Bagels, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Call House Of Bagels

    Ask for the manager. House Of Bagels can only fix what it knows about.

    Call House Of Bagels: (650) 322-5189

  3. Share this page

  4. Use CleanCleaver at home

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    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run House Of Bagels?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
82 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about House Of Bagels

When was House Of Bagels last inspected?

The county last inspected House Of Bagels on Sep 8, 2025. It was a routine inspection.

What did the county find at House Of Bagels?

The county listed 6 violations on Sep 8, 2025: Hot food below 135°F; Signs posted; last inspection report available; and Equipment in poor repair, and 3 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Sep 8, 2025, the county marked 1 as critical.