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Hyatt House San Jose-Restaurant

Other food place · San Jose, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

2 problems found · Routine county inspection · Dec 24, 2025

Is that a lot?

Most food places here got 2 to 15 points taken off. Hyatt House San Jose-Restaurant got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Hyatt House San Jose-Restaurant?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Floors, walls or ceilings need cleaning or repair K45How to fixFix it
  2. Food on the floor or under drips K30How to fixFix it

See all 2 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Hyatt House San Jose-Restaurant's team

Is this your place?

Welcome, Hyatt House San Jose-Restaurant. We'll walk through this together, one item at a time. To log the fixes, claim Hyatt House San Jose-Restaurant first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Hyatt House San Jose-Restaurant

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-305.11, Food Code 3-501.13, Food Code 2-301.15.

Try it yourself

Fix and log it: Food on the floor or under drips

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Where food may never be stored

From Food Code 3-305.11

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Hyatt House San Jose-Restaurant

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

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Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Fewer points taken off than last time (11 → 4). That takes a team.

Points taken off at each routine inspection
Oct 28, 2024: 11Dec 24, 2025: 411420242025

Every visit

  1. LatestDec 24, 2025Routine inspection96 out of 100 (Green placard)

    This one: 96 out of 100 (Green placard), inspected Dec 24, 2025.

    2 violations listed, 0 marked critical.

    Not critical (2)

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      In the kitchen area, at the cookline, between the oven and the wall, observed oven racks stored along the wall and accumulation of debris in the area. At the bar area, on the floor, observed debris on the floor. [CA] Ensure facility floors are frequently cleaned and maintained to prevent possible harborage of vermin.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Hyatt House San Jose-Restaurant? Fix it

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      In the kitchen area, in the dry storage room, observed open packages and bags of dry food including pasta, rice, and lentils. [CA] Ensure all open bags of dry food are stored in or transferred into food grade containers and covered with a fitted lid.

      Food Code 3-305.11

      How can a restaurant or home fix this?

      Where food may never be stored

      • Keep food at least 6 inches off the floor.
      • Never in restrooms, locker or dressing rooms, garbage rooms, or mechanical rooms (furnace, water heater, electrical).
      • Never under stairs, or under sewer lines, leaking water lines or fire sprinkler lines.

      From Food Code 3-305.11

      Top to bottom

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Hyatt House San Jose-Restaurant? Fix it

  2. EarlierOct 28, 2024Routine inspection89 out of 100 (Green placard)

    5 violations listed, 0 marked critical.

    Not critical (5)

    • Food thawed the wrong way

      The department's words

      K26 Approved thawing methods used; frozen food

      Frozen deli meat found thawing on preparation table at ambient temperature. [CA] Frozen potentially hazardous food shall only be thawed in one of the following ways: 1) under refrigeration that maintains the food temperature at 41°F or below, 2) completely submerged under potable running water for a period not to exceed two hours at a water temperature of 70°F or below, and with sufficient water velocity to agitate and flush off loose particles into the sink drain, 3) in a microwave oven if immediately followed by immediate preparation, 4) as part of a cooking process.

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Person effects found stored on food/equipment in drys storage room.[CA] No person shall store clothing or personal effects in any area used for the storage and preparation of food or food contact surfaces.

    • Utensils or dishes stored wet or unwashed

      The department's words

      K36 Equipment, utensils, linens: Proper storage and use

      Scoops in bulk containers lack handles. [CA] Use scoops with handles and store scoop handle in such a way that the handle does not come in direct contact with food to prevent contamination.

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Hand wash sink at bar is obstructed by stored items. [CA] Handwashing facility shall be clean, unobstructed, and accessible at all times.

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Boxed food stored directly on the floor of the walk-in freezer. [CA] Food shall be stored at least 6 inches above the floor to prevent contamination.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Hyatt House San Jose-Restaurant, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
    • Food on the floor or under drips Read the free guide

    Open the steps here

  2. Call Hyatt House San Jose-Restaurant

    Ask for the manager. Hyatt House San Jose-Restaurant can only fix what it knows about.

    Call Hyatt House San Jose-Restaurant: (408) 324-1155

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Hyatt House San Jose-Restaurant?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
96 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Hyatt House San Jose-Restaurant

When was Hyatt House San Jose-Restaurant last inspected?

The county last inspected Hyatt House San Jose-Restaurant on Dec 24, 2025. It was a routine inspection.

What did the county find at Hyatt House San Jose-Restaurant?

The county listed 2 violations on Dec 24, 2025: Floors, walls or ceilings need cleaning or repair and Food on the floor or under drips.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Dec 24, 2025, the county marked none as critical.