At a glance
CleanCleaver food safety systematic review results
What happened?
83/ 100 · 17 points taken off
5 problems found · 1 marked critical · Routine county inspection · May 5, 2026
Is that a lot?
Most food places here got 2 to 15 points taken off. Icicles got more than most.
Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.
What was found out about Icicles?
It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.
- Marked critical: Hand sink not ready to use K06How to fixFix it
- Permits available K49How to fixFix it
- Hood filters need cleaning K38How to fixFix it
Source: County of Santa Clara Department of Environmental Health
We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.
Visit them directly at deh.santaclaracounty.gov (opens the department's site) · How we review
For Icicles' team
Is this your place?
Welcome, Icicles. We'll walk through this together, one item at a time. To log the fixes, claim Icicles first; we check that you run it.
Your whole team can help. Each person gets one next step, and everyone can see what's done.
This is my place: claim IciclesWe'll help you get every item done. You don't have to do it alone.
We know an inspection can feel heavy, especially when it's busy.
Fix it together
Follow the steps for each item, with the rule beside it.
Next: Hand sink not ready to useThe county found: “Lack of soap and single-use paper towels in dispenser for handwash sink located behind the front counter. [CA] Ensure…”
First step: Hand sinks are for hands only
Then the next one: Permits available
Show what you did
Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.
Each fix step comes from the rule it names: Food Code 2-301.15, Food Code 6-501.112, Food Code 4-301.12, Food Code 2-301.14.
Try it yourself
Fix and log it: Hand sink not ready to use
A practice run. Nothing is saved. Tap each step when it's done.
0 of 3 done
Hand sinks are for hands only
From Food Code 2-301.15
Logged
That's one done. We'll be here for the next.
What people see now
Today, people see the department's words and nothing from you.
What people see after you fix and log it
Example reply
CleanCleaverBusiness reply
Your business replied to this with the public statement:
We fixed this the same day. Now our team logs it on their phones at open and close.
The date of your reply
This is not an official update to the health inspection report. The county's record is unchanged.
Most kitchens get something cited at some point. What people remember is that you fixed it.
Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?
Claim IciclesWe'll set it up with you. 25 days free.
Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.
Do you work there, and someone else owns it? I work there
What people see next
Under each item here, people see what you fixed, in your words.
Left alone, or fixed together
Left alone, the same items can come back at the next inspection. Fixed together, they're done.
Not your place?
CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.
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Inspections
From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026
The county visited once in the last 12 months (1 routine).
Fewer points taken off than last time (22 → 17). That takes a team.
Every visit
LatestMay 5, 2026Routine inspection83 out of 100 (Green placard)
This one: 83 out of 100 (Green placard), inspected May 5, 2026.
5 violations listed, 1 marked critical.
Critical (1)
Marked critical by County of Santa Clara Department of Environmental Health
The department's words
K06 Adequate handwash facilities supplied, accessible
Lack of soap and single-use paper towels in dispenser for handwash sink located behind the front counter. [CA] Ensure that all handwash sinks are able to provide warm water, soap, and single-use paper towels to allow employees to easily wash their hands when required. [COS] Employee refilled both dispensers.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Food Code 5-205.11
How can a restaurant or home fix this?
Hand sinks are for hands only
- Wash only at a handwashing sink.
- Never wash hands in the dish sink, a food prep sink, a mop sink, or a drink cooler.
- Never dump drinks, rinse utensils or fill pitchers at the hand sink.
From Food Code 2-301.15
Soap and hand sanitizer
4 more steps in the full guide Read the free guide
Handwashing
The full guide has 4 more parts. Sign up to open the full guide in the app.
Are you Icicles? Fix it
Not critical (4)
Permits available
The department's words
K49 Permits available
Facility is operating without a valid permit as permit has expired on 3/31/26. [CA] A food facility shall not operate without a valid Health Permit. A 48 hour notice is issued. See comments section below.
Hood filters need cleaning
The department's words
K38 Adequate ventilation/lighting; designated areas, use
Cover is missing from light fixtures located above food storage areas. [CA] [CA] Light bulbs shall be shielded, coated or otherwise shatter-resistant in areas where there is unpackaged foods, clean equipment, utensils, linens, or unwrapped single use articles.
Food Code 6-501.14
How can a restaurant or home fix this?
In CleanCleaver: Hood filters
Hood filters clean
In CleanCleaver: Hood filters
Are you Icicles? Fix it
The department's words
K23 No rodents, insects, birds, or animals
One dead American cockroach observed inside the floor sink located near the mop sink. [CA] Food facility shall be kept free of vermin and vermin debris. Did not observed additional vermin activity elsewhere in the facility.
Food Code 6-501.111
How can a restaurant or home fix this?
What to do
- Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
- Flies or ants in food areas: act within 24 hours.
- Insects in food: throw that food out and check the stock around it.
From Food Code 6-501.112
What NOT to do
3 more steps in the full guide Read the free guide
Signs of pests and what to do
The full guide has 3 more parts. Sign up to open the full guide in the app.
Are you Icicles? Fix it
Plan review
The department's words
K48 Plan review
Waffle makers have been added without approval prior submittal and approval from this department's plan check. Facility also does not have a ventilation hood for cooking equipment. [CA] The addition of cooking equipment shall be submitted to this department's plan check for review and approval prior to installation and use. Due to lack of ventilation hood, facility will also need a hood exemption from an engineer as part of the plan check submittal. Operator states that they will discontinue use of the waffle maker and remove it from the facility.
EarlierMay 28, 2025Routine inspection78 out of 100 (Green placard)
7 violations listed, 1 marked critical.
Critical (1)
Marked critical by County of Santa Clara Department of Environmental Health
The department's words
K06 Adequate handwash facilities supplied, accessible
1) Facility has two handwash sinks behind the front counter. One handwash sink was obstructed by equipment and not accessible; the other handwash sink did not have soap available. [CA] All handwash sinks shall be accessible with warm water, soap, and single-use paper towels for employees to properly and easily wash their hands when required. [SA] Employee did not have soap available to refill the dispenser but cleared the obstruction from the other handwash sink to make it available. 2) Lack of single-use paper towels at the handwash sink located in the employee restroom. [CA] All handwash sinks shall be accessible with warm water, soap, and single-use paper towels for employees to properly and easily wash their hands when required.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Not critical (6)
Dish sink or dish machine not set up right
The department's words
K34 Warewash facilities: installed/maintained; test strips
Lacking chemical test strips to measure sanitizer used in the facility. [CA] Means for adequately measuring the applicable sanitization method must be readily available (ex. Sanitizer test strips, thermal strips).
The department's words
K05 Hands clean, properly washed; gloves used properly
Employee observed changing task to handle food by putting on disposable gloves without washing their hands. [CA] Employees shall properly wash their hands using warm water, soap, and single-use paper towel prior to putting on disposable gloves to handle food.
Permits available
The department's words
K49 Permits available
Facility is operating without a valid permit as Health Permit expired on 3/31/25. [CA] A food facility shall not be open for business without a valid health permit. A 48 hour notice is issued. See comments.
The department's words
K01 Demonstration of knowledge; food safety certification
A food Safety Certificate for Managers is not available. [CA] Food facilities that prepare, handle, or serve non-prepackaged potentially hazard foods shall have a valid Food Safety Certificate available for review. REPEAT VIOLATION
Hood filters need cleaning
The department's words
K38 Adequate ventilation/lighting; designated areas, use
Light cover is missing for light fixture located by the warewashing area. [CA] Light bulbs shall be shielded, covered, or otherwise shatter-resistant in areas where there is unpackaged foods, clean equipment, utensils, linens, or unwrapped single use articles.
Show 1 more
Equipment in poor repair
The department's words
K35 Equipment, utensils: Approved, in good repair, adequate capacity
Knife stored at the three compartment sink is observed chipped at the blade. [CA] Replace and remove from use any equipment that is damaged and may lead to contamination of food.
Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)
What you can do
As a customer of Icicles, you can:
Learn how these get fixed
Free, step-by-step guides for each item.
- Hand sink not ready to use Read the free guide
- Hood filters need cleaning In CleanCleaver: Hood filters
- Pests seen inside: roaches Read the free guide
Call Icicles
Ask for the manager. Icicles can only fix what it knows about.
Share this page
Use CleanCleaver at home
Families clean together. Chores and food dates for everyone at home.
Complain directly to the health department
We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)
When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.
About this record
Opens the county's own page for this place.
Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.
100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.
The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.
- Inspection type
- Routine inspection
- Result
- 83 out of 100 (Green placard)
- Source
- County of Santa Clara Department of Environmental Health
This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .
Information on this page may be out of date. Check the original source to confirm.