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Indochine Restaurant

Other food place · Palo Alto, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

9 problems found · 1 marked critical · Routine county inspection · Sep 22, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Indochine Restaurant got more than most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Indochine Restaurant?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Hot food below 135°F K07How to fixFix it
  2. Floors, walls or ceilings need cleaning or repair K45How to fixFix it
  3. Raw food not kept apart from ready-to-eat food K27How to fixFix it

See all 9 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Indochine Restaurant's team

Is this your place?

Welcome, Indochine Restaurant. We'll walk through this together, one item at a time. To log the fixes, claim Indochine Restaurant first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Indochine Restaurant

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-302.11, Food Code 2-301.14, Food Code 3-501.13, Food Code 3-305.11.

Try it yourself

Fix and log it: Hot food below 135°F

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

If food is out of range

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Indochine Restaurant

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Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

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Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county visited 2 times in the last 12 months (2 routine).

Points taken off at each routine inspection
Dec 19, 2025: 22Sep 22, 2026: 26222620252026

Every visit

  1. LatestSep 22, 2026Routine inspection74 out of 100 (Green placard)

    This one: 74 out of 100 (Green placard), inspected Sep 22, 2026.

    9 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      Measured one container of bean sprouts in a container of water measured at 58F held for approximately 2 hours according to the food worker. [CA] PHFs shall be held at 41°F or below while cold holding. [COS] Ice was added to container and relocated to reach in cooler.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.16(A)(1)

      How can a restaurant or home fix this?

      If food is out of range

      • Hot food below 135°F for less than 2 hours: reheat to 165°F.
      • Cold food above 41°F for less than 2 hours: chill it right away.
      • Unknown time or longer: throw it out.

      Which foods need temperature control (TCS)

      3 more steps in the full guide Read the free guide

      Hot and cold holding

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Indochine Restaurant? Fix it

    Not critical (8)

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      Observed an accumulation of grime and food debris on the floors below the cooking equipment at the cooks line. [CA] Regularly clean under cooking equipment to prevent accumulation of debris.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Indochine Restaurant? Fix it

    • Raw food not kept apart from ready-to-eat food

      The department's words

      K27 Food separated and protected

      Observed raw shelled eggs stored above ready to eat foods in the walk in cooler. [CA] All food shall be separated and protected from cross-contamination. Store all raw meat or other raw products of animal origin below ready-to-eat food items.

      Food Code 3-302.11

      How can a restaurant or home fix this?

      Top to bottom

      • 1. Top: ready-to-eat food (salads, desserts, cut fruit, cooked leftovers, deli meat, cheese, drinks)
      • 2. Raw fish and seafood (cooked to 145°F)
      • 3. Whole cuts of beef, pork and lamb; raw shell eggs (145°F)

      From Food Code 3-302.11

      Keep raw meat types apart

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Indochine Restaurant? Fix it

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Observed the following unapproved implements being used: - towels being used to line multiple shelves in the walk in cooler and a wire rack adjacent to the cooks line. - a cardboard box at the lowershelf at the cooks line to store used pans - cardboard being used to line shelves in the walk in cooler - plastic grocery bags used as food storage throughout the facility [CA] Surfaces of equipment shall be smooth, easily cleanable, nonabsorbent, durable, and maintained in good repair.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Indochine Restaurant? Fix it

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      *Repeated Violation Observed the handles at the three compartment sink to be leaking after opening the hot or cold water valves [CA] All plumbing and plumbing fixtures shall be installed in compliance with applicable local plumbing ordinances, shall be maintained so as to prevent any contamination, and shall be kept clean, fully operative, and in good repair.

      Food Code 5-205.15

      How can a restaurant or home fix this?

      In CleanCleaver: Backflow device test

      Backflow test on file

      In CleanCleaver: Backflow device test

      Fix and log it now

      Are you Indochine Restaurant? Fix it

    • Hands not washed when needed

      The department's words

      K05 Hands clean, properly washed; gloves used properly

      Observed a food worker rinse their hands at the three compartment sink without soap after cracking and pooling raw shelled eggs. [CA] Properly wash hands with soap, warm water and dry using single use paper towels as required. [COS] The food worker washed their hands with soap as directed by the specialist.

      Food Code 2-301.12

      How can a restaurant or home fix this?

      When to wash

      • Before you start food work and before you put on gloves
      • After the restroom (wash twice; see below)
      • After touching your face, hair, nose or body

      From Food Code 2-301.14

      How to wash

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Indochine Restaurant? Fix it

    Show 3 more
    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      A valid food safety certificate was not available. The most recent food safety manager certificate expired May 2026. [CA] Food facilities that prepare, handle, or serve non-prepackaged potentially hazard foods shall have a valid Food Safety Certificate available for review at all times.

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      *Repeated violation: A jacket was hanging to a shelve with utensils at the front wire rack. [CA] No person shall store clothing or personal effects in any area used for the storage and preparation of food or food contact surfaces.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Indochine Restaurant? Fix it

    • Food thawed the wrong way

      The department's words

      K26 Approved thawing methods used; frozen food

      Observed the following foods improperly thawing: - pork at ambient temperature at the preparation table across from the cooks line (28F) - chicken in a metal container in stagnant water in the three compartment sink (33F - shrimp in a metal bowl in stagnant water in the three compartment sink (35F) [CA] Frozen potentially hazardous food shall only be thawed in one of the following ways: 1) under refrigeration that maintains the food temperature at 41°F or below, 2) completely submerged under potable running water for a period not to exceed two hours at a water temperature of 70°F or below, and with sufficient water velocity to agitate and flush off loose particles into the sink drain, 3) in a microwave oven if immediately followed by immediate preparation, 4) as part of a cooking process.

      Food Code 3-501.13

      How can a restaurant or home fix this?

      4 safe ways

      • 1. In the fridge (best): on the bottom shelf in a pan, at 41°F or below. Plan about 1 day per 4–5 pounds.
      • 2. Under cold running water: fully covered by water that is 70°F or colder, in a clean sink. Cook right away.
      • 3. In the microwave: then cook right away.
      • 4. As part of cooking: cook straight from frozen. Allow about 50% more time and probe to the usual temperature.

      From Food Code 3-501.13

      Never

      2 more steps in the full guide Read the free guide

      Thawing frozen food

      The full guide has 2 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Indochine Restaurant? Fix it

  2. EarlierDec 19, 2025Routine inspection78 out of 100 (Green placard)

    9 violations listed, 0 marked critical.

    Not critical (9)

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      REPEAT VIOLATION: Bucket of tofu inside the walk in cooler and carton of mangoes were left on floor. [CA] Food shall be stored at least 6 inches above the floor to prevent contamination.

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Hand washing station has jug inside the sink. [CA] Handwashing facility shall be clean, unobstructed, and accessible at all times.

    • Food thawed the wrong way

      The department's words

      K26 Approved thawing methods used; frozen food

      Shrimps were measured 58F soaking in a container at the 3-comp sink. [CA] Frozen potentially hazardous food shall only be thawed in one of the following ways: 1) under refrigeration that maintains the food temperature at 41°F or below, 2) completely submerged under potable running water for a period not to exceed two hours at a water temperature of 70°F or below, and with sufficient water velocity to agitate and flush off loose particles into the sink drain, 3) in a microwave oven if immediately followed by immediate preparation, 4) as part of a cooking process. [COS] Shrimps were moved to walk in cooler.

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      REPEAT VIOLATION: A jacket was hanging to a shelve with utensils. [CA] No person shall store clothing or personal effects in any area used for the storage and preparation of food or food contact surfaces. [COS] PIC took the jacket down.

    • Thermometer missing or reading wrong

      The department's words

      K39 Thermometers provided, accurate

      Lack probe thermometer. [CA] An accurate easily readable metal probe thermometer (accurate to +/- 2°F) that is designed to measure the temperature of thin masses shall be provided and readily available to accurately measure the temperatures of potentially hazardous foods.

    Show 4 more
    • Cooked food not cooled in time

      The department's words

      K09 Proper cooling methods

      Dumpling were cooling in the back area and was measured 60F. [CA] Potentially Hazardous Foods (PHFs) shall be cooled rapidly from 135°F to 70°F within 2 hours and from 70°F to 41°F within 4 hours. Approved cooling methods include: 1) Placing the food in shallow pans 2) Separating the food into thinner or smaller portions. 3) Using rapid cooling equipment (Ex. blast chiller) 4) Using containers that facilitate heat transfer (ex. stainless steel) 5) Adding ice as an ingredient. 6) Using ice paddles 7) Using an ice bath and stirring frequently 8) Accordance with a HACCP plan. Cooling foods shall have enough space around the containers for cold air to circulate, be loosely covered, or uncovered and stirred as frequently needed to evenly cool. Dumpling and bowl of cooked chicken was moved to refrigeration with a plastic cover on. [CA] When cooling PHF's, food may be left uncovered or loosely covered to allow rapid cooling.

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      Three-Compartment sink faucet was leaking. [CA] Repair/fix leaking faucet.

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      Expired food handler cards. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

    • Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      A container of bean sprout was measure 60F. [CA] PHFs shall be held at 41°F or below or at 135°F or above. [COS] Ice was added into the bean sprout container to bring the temperature down. A Bowl of cooked chicken left at room temp with a wiping cloth on it. [CA] PHFs shall be held at 41°F or below or at 135°F or above. [COS] PIC put the bowl inside the refrigeration. Middle cold holding unit with shrimp, beef, tofu, egg, etc. was measured 43F. [CA] PHFs shall be held at 41°F or below or at 135°F or above. [SA] Cover PHF food items to maintain temperature at 41F and below.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Indochine Restaurant, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Hot food below 135°F Read the free guide
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
    • Raw food not kept apart from ready-to-eat food Read the free guide
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken
    • No backflow test on file In CleanCleaver: Backflow device test
    • Hands not washed when needed Read the free guide
    • Food thawed the wrong way Read the free guide

    Open the steps here

  2. Call Indochine Restaurant

    Ask for the manager. Indochine Restaurant can only fix what it knows about.

    Call Indochine Restaurant: (650) 853-1238

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Indochine Restaurant?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
74 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Indochine Restaurant

When was Indochine Restaurant last inspected?

The county last inspected Indochine Restaurant on Sep 22, 2026. It was a routine inspection.

What did the county find at Indochine Restaurant?

The county listed 9 violations on Sep 22, 2026: Hot food below 135°F; Floors, walls or ceilings need cleaning or repair; and Raw food not kept apart from ready-to-eat food, and 6 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Sep 22, 2026, the county marked 1 as critical.