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Jack In The Box #423

Other food place · Santa Clara, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

5 problems found · 1 marked critical · Routine county inspection · Jun 4, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Jack In The Box #423 got more than most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Jack In The Box #423?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Hot food below 135°F K07How to fixFix it
  2. Equipment in poor repair K35How to fixFix it
  3. Hood filters need cleaning K38How to fixFix it

See all 5 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Jack In The Box #423's team

Is this your place?

Welcome, Jack In The Box #423. We'll walk through this together, one item at a time. To log the fixes, claim Jack In The Box #423 first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Jack In The Box #423

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-304.14.

Try it yourself

Fix and log it: Hot food below 135°F

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

If food is out of range

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Jack In The Box #423

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Points taken off at each routine inspection
Jun 2, 2025: 14Jun 4, 2026: 17141720252026

Every visit

  1. LatestJun 4, 2026Routine inspection83 out of 100 (Green placard)

    This one: 83 out of 100 (Green placard), inspected Jun 4, 2026.

    5 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      In the 2-door upright cooler, measured cheese at 58F. Per employee, cheese was moved into the upright cooler less than 20 minutes prior to temperature measurement. [CA] Potentially Hazardous Foods shall be kept at 41F or below or 135F or above. [SA] Cheese was relocated to the walk-in cooler to facilitate rapid cooling.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.16(A)(1)

      How can a restaurant or home fix this?

      If food is out of range

      • Hot food below 135°F for less than 2 hours: reheat to 165°F.
      • Cold food above 41°F for less than 2 hours: chill it right away.
      • Unknown time or longer: throw it out.

      Which foods need temperature control (TCS)

      3 more steps in the full guide Read the free guide

      Hot and cold holding

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Jack In The Box #423? Fix it

    Not critical (4)

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      1) Measured the ambient temperature inside the 2-door upright cooler at 60F. [CA] Refrigeration units shall maintain foods at 41F or below. Discontinue storage of Potentially Hazardous Foods until unit is repaired. 2) Observed counters under the cook line are lined with cardboard. Parts of the cardboard are soiled. [CA] Discontinue the use of cardboard boxes to line shelves. Use approved equipment made of materials that is easily cleanable, durable, smooth, and nonabsorbent.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Jack In The Box #423? Fix it

    • Hood filters need cleaning

      The department's words

      K38 Adequate ventilation/lighting; designated areas, use

      Observed excessive accumulation of grease on the ventilation hood over cook line. [CA] Ventilation hood filters shall be maintained clean and in good repair.

      Food Code 6-501.14

      How can a restaurant or home fix this?

      In CleanCleaver: Hood filters

      Hood filters clean

      In CleanCleaver: Hood filters

      Fix and log it now

      Are you Jack In The Box #423? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      1) Observed several gaps in the ceiling due to misaligned or missing panels, including over the soda machine in the front, the area nearby janitorial sink, and in the back storage area. [CA] Seal all gaps in the facility. The facility shall be fully enclosed to prevent pest entrance and harborage. 2) Observed storage of unused equipment in the facility, including broken ice machine. [CA] The premises of a food facility shall be free of litter and items that are unnecessary to the operation or maintenance of the facility, such as equipment that is nonfunctional or no longer used.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Jack In The Box #423? Fix it

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      In the restroom, measured the maximum water temperature of the handwash sink at 75F. [CA] Handwashing facilities shall be equipped to provide minimum 100°F water under pressure for a minimum of 15 seconds.

      Food Code 5-103.11

      How can a restaurant or home fix this?

      In CleanCleaver: Log hand sink and dish water temperatures

      Hot and cold water at every sink

      In CleanCleaver: Log hand sink and dish water temperatures

      Fix and log it now

      Are you Jack In The Box #423? Fix it

  2. EarlierJun 2, 2025Routine inspection86 out of 100 (Green placard)

    6 violations listed, 0 marked critical.

    Not critical (6)

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      Hot water within facility was measured at 104*F at the time of inspection. [CA] Hot water shall be supplied at a minimum temperature of at least 120°F measured from the faucet throughout facility except at hand wash sinks (100*F).

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      Holes noted by pipe around the cook line and electrical outlets are not pushed into place properly. [CA] Repair holes in structure and maintain in good repair to prevent pest harborage.

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      Unable to provide food handler and a food manger certification at the time of inspection. [CA] Obtain a food manger certification within 60-days and food handler cards for employees within 30-days.

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Under counter refrigeration in the back of the facility next to electrical panel is no longer in use. Also equipment in upstairs attic is no longer in use. [CA] The premises of a food facility shall be free of litter and items that are unnecessary to the operation or maintenance of the facility, such as equipment that is nonfunctional or no longer used.

    • Wiping cloths left out of sanitizer

      The department's words

      K40 Wiping cloths: properly used, stored

      Sanitizer bucket was measured at 100PPM at the time of inspection. [CA] Wiping towels shall be stored in sanitizing solution of an approved concentration when not in use (100 ppm - chlorine, 200 ppm - quaternary ammonium).

    Show 1 more
    • No person in charge on duty

      The department's words

      K24 Person in charge present and performing duties

      Per employee on site, no one is in charge at the time of inspection. [CA] A “person in charge” who is responsible for operation of facility shall be present at the food facility during all hours of operation.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Jack In The Box #423, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Hot food below 135°F Read the free guide
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken
    • Hood filters need cleaning In CleanCleaver: Hood filters
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
    • No hot or cold water at a sink In CleanCleaver: Log hand sink and dish water temperatures

    Open the steps here

  2. Call Jack In The Box #423

    Ask for the manager. Jack In The Box #423 can only fix what it knows about.

    Call Jack In The Box #423: (408) 244-0255

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Jack In The Box #423?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
83 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Jack In The Box #423

When was Jack In The Box #423 last inspected?

The county last inspected Jack In The Box #423 on Jun 4, 2026. It was a routine inspection.

What did the county find at Jack In The Box #423?

The county listed 5 violations on Jun 4, 2026: Hot food below 135°F; Equipment in poor repair; and Hood filters need cleaning, and 2 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Jun 4, 2026, the county marked 1 as critical.