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Jack In The Box #455

Other food place · Palo Alto, CA

4 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

3 problems found · Routine county inspection · Jan 15, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Jack In The Box #455 got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Jack In The Box #455?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Restroom not stocked or needs cleaning K43How to fixFix it
  2. Floors, walls or ceilings need cleaning or repair K44How to fixFix it
  3. Floors, walls or ceilings need cleaning or repair K45How to fixFix it

See all 3 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Jack In The Box #455's team

Is this your place?

Welcome, Jack In The Box #455. We'll walk through this together, one item at a time. To log the fixes, claim Jack In The Box #455 first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Jack In The Box #455

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 6-301.11, Food Code 2-301.15, Food Code 3-304.14.

Try it yourself

Fix and log it: Restroom not stocked or needs cleaning

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Check the restroom

From Food Code 6-301.11

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Jack In The Box #455

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From County of Santa Clara Department of Environmental Health · 4 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Fewer points taken off than last time (12 → 6). That takes a team.

Points taken off at each routine inspection
Jun 24, 2025: 12Jan 15, 2026: 612620252026

Every visit

  1. LatestJan 15, 2026Routine inspection94 out of 100 (Green placard)

    This one: 94 out of 100 (Green placard), inspected Jan 15, 2026.

    3 violations listed, 0 marked critical.

    Not critical (3)

    • Restroom not stocked or needs cleaning

      The department's words

      K43 Toilet facilities: properly constructed, supplied, cleaned

      Toilet paper and seat cover dispenser was empty. [CA] Toilet paper and seat cover dispenser shall be maintained and in good repaired.

      Food Code 6-302.11

      How can a restaurant or home fix this?

      Check the restroom

      • Soap, paper towels or a dryer, toilet paper and warm water at every restroom sink.
      • The door closes by itself.
      • After the toilet: wash in the restroom, then wash again at the kitchen sink.

      From Food Code 6-301.11

      Clean it on a schedule

      5 more steps in the full guide Read the free guide

      Restrooms, mops and rags

      The full guide has 5 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Jack In The Box #455? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Janitorial sink was blocked with bun shelve and mop was stored in a bucket next to the shelving. [CA] After use, mops shall be placed in a position that allows them to air-dry without soiling walls, equipment, or supplies.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Jack In The Box #455? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      Debris was observed under the shelving next to the ice machine. [CA] Clean and sanitize under the shelving more frequently. Debris was observed around the hot water heater. [CA] Clean and sanitize the area around the water heater.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Jack In The Box #455? Fix it

  2. EarlierJun 24, 2025Routine inspection88 out of 100 (Green placard)

    3 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      At the handwash sink next to the walk-in cooler, observed the paper towel dispenser is empty. [CA] Handwash stations shall be fully supplied with soap and single use paper towels at all times. [COS] PIC restocked the dispenser with paper towels.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (2)

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      In the upstairs storage area, observed gaps in the ceiling nearby the water heater piping. In the upstairs office area, observed gap in the ceiling due to misplaced ceiling panel. [CA] Seal all gaps in the facility. The facility shall be fully enclosed to prevent pest harborage and entrance.

    • Wiping cloths left out of sanitizer

      The department's words

      K40 Wiping cloths: properly used, stored

      At the cook line, measured the sanitizer concentration inside wiping cloth bucket at 0 ppm. [CA] When not in use, wiping cloths shall be stored in an approved sanitizing concentration. [COS] PIC refilled the bucket with sanitizer (quaternary ammonia) measuring at 400 ppm.

  3. EarlierApr 26, 2025Follow-up inspectionGreen placard

    No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.

  4. EarlierApr 25, 2025Routine inspectionRed placard

    2 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Sewage or wastewater not disposed of right

      The department's words

      K22 Sewage and wastewater properly disposed

      The floor sink near the cook line equipment was not draining. The area above it was very wet. Staff dried cleaning it out but it was not going down. [CA] Food facility shall not operate if there is sewage overflowing or backing up in the food facility. The food facility, or impacted areas, shall remain closed until all plumbing problems have been corrected and all contaminated surfaces have been cleaned and sanitized. Contact this department to schedule a follow up inspection at (408) 918 -3400

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (1)

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      Floor of the facility was very wet. Per staff, they mopped about two hours prior. [CA] Ensure to maintain the floors of the facility clean and dry.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Jack In The Box #455, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Restroom not stocked or needs cleaning Read the free guide
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop

    Open the steps here

  2. Let Jack In The Box #455 know

    Ask for the manager. Jack In The Box #455 can only fix what it knows about.

    The department lists no phone for this place.

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Jack In The Box #455?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
94 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Jack In The Box #455

When was Jack In The Box #455 last inspected?

The county last inspected Jack In The Box #455 on Jan 15, 2026. It was a routine inspection.

What did the county find at Jack In The Box #455?

The county listed 3 violations on Jan 15, 2026: Restroom not stocked or needs cleaning; Floors, walls or ceilings need cleaning or repair; and Floors, walls or ceilings need cleaning or repair.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Jan 15, 2026, the county marked none as critical.