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Jack In The Box

Other food place · San Jose, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

3 problems found · 1 marked critical · Routine county inspection · Apr 1, 2025

At the routine inspection on Apr 1, 2025. The latest visit, on Apr 3, 2025, was a follow-up inspection. No notes were taken at it.

Is that a lot?

Most food places here got 2 to 15 points taken off. Jack In The Box got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Jack In The Box?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Sewage or wastewater not disposed of right K22How to fixFix it
  2. No backflow test on file K41How to fixFix it
  3. Equipment in poor repair K35How to fixFix it

See all 3 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Jack In The Box's team

Is this your place?

Welcome, Jack In The Box. We'll walk through this together, one item at a time. To log the fixes, claim Jack In The Box first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Jack In The Box

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from our free guides, built on the FDA Food Code your state uses.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Jack In The Box

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

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Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county lists no visits in the last 12 months.

Nice work, Jack In The Box. At the follow-up two days later, the county listed no items still open.

You cleared the re-check in two days. We're proud of you.

Every visit

  1. LatestApr 3, 2025Follow-up inspection

    No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.

    This one: a follow-up inspection on Apr 3, 2025. A follow-up visit re-checks earlier items. The last routine inspection was Apr 1, 2025: 88 out of 100 (Green placard).

  2. EarlierApr 1, 2025Routine inspection88 out of 100 (Green placard)

    3 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Sewage or wastewater not disposed of right

      The department's words

      K22 Sewage and wastewater properly disposed

      Floor drain outside walk in freezer had a puddle of water around it and was not draining. Verified that all other floor sinks/drains were working. [CA] Repair/replace floor drain and ensure that water drains appropriately through it. [SA] Floor drain not draining is not affecting other areas at this time.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (2)

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      Drain at handwash sink does not appear to be connected and water is spilling onto the floor. [CA] Repair plumbing fixture and maintain in clean and good repair.

      Food Code 5-205.15

      How can a restaurant or home fix this?

      In CleanCleaver: Backflow device test

      Backflow test on file

      In CleanCleaver: Backflow device test

      Fix and log it now

      Are you Jack In The Box? Fix it

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Observed two pieces of broken equipment (refrigeration units) in preparation area. [CA] Repair, replace or remove non functioning equipment from facility.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Jack In The Box? Fix it

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Jack In The Box, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • No backflow test on file In CleanCleaver: Backflow device test
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken

    Open the steps here

  2. Let Jack In The Box know

    Ask for the manager. Jack In The Box can only fix what it knows about.

    The department lists no phone for this place.

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Jack In The Box?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Follow-up inspection
Result
Green placard
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Jack In The Box

When was Jack In The Box last inspected?

The county last inspected Jack In The Box on Apr 3, 2025. It was a follow-up inspection.

What did the county find at Jack In The Box?

The county listed no violations on Apr 3, 2025.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Apr 3, 2025, the county marked none as critical.