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Lo Banh Cuon Thanh Tri

Other food place · San Jose, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

4 problems found · 1 marked critical · County inspection, Follow-up inspection · Jun 18, 2025

Is that a lot?

Too few food places here for ranges. Colours show points.

Most food places here got 2 to 15 points taken off. Lo Banh Cuon Thanh Tri got more than most. That's from the last routine visit, on Jun 13, 2025.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Lo Banh Cuon Thanh Tri?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Time as a control not marked or logged K08How to fixFix it
  2. No hot or cold water at a sink K21How to fixFix it
  3. Hand sink not ready to use K06How to fixFix it

See all 4 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Lo Banh Cuon Thanh Tri's team

Is this your place?

Welcome, Lo Banh Cuon Thanh Tri. We'll walk through this together, one item at a time. To log the fixes, claim Lo Banh Cuon Thanh Tri first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Lo Banh Cuon Thanh Tri

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-501.19, Food Code 2-301.15, Food Code 3-302.11, Food Code 6-301.11.

Try it yourself

Fix and log it: Time as a control not marked or logged

A practice run. Nothing is saved. Tap each step when it's done.

0 of 4 done

The 4-hour option

From Food Code 3-501.19

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

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Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

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CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

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Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county lists no visits in the last 12 months.

Every visit

  1. LatestJun 18, 2025Follow-up inspectionGreen placard

    This one: Green placard, inspected Jun 18, 2025.

    4 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Time as a control not marked or logged

      The department's words

      K08 Time as a public health control; procedures & records

      Rice rolls subjected to time as a public health control (TPHC) were not documented on time log. Employee stated that the rice rolls are transported from their other food facility at 12:30 PM. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review. [COS] Employee completed time log for food item.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.19

      How can a restaurant or home fix this?

      The 4-hour option

      • Start with food at 41°F or below, or 135°F or above.
      • Mark the container with the discard time: 4 hours after it left temperature control.
      • Cook and serve, serve, or throw it out by that time.
      • Throw out any container with no time marked.

      From Food Code 3-501.19

      The 6-hour option (cold food only)

      2 more steps in the full guide Read the free guide

      Time as a public health control (the 4-hour rule)

      The full guide has 2 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Lo Banh Cuon Thanh Tri? Fix it

    Not critical (3)

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      Hot water at the three-compartment sink measured at 115F. [CA] Hot water shall be supplied at a minimum temperature of at least 120°F measured from the faucet throughout facility except at handwash sinks.

      Food Code 5-103.11

      How can a restaurant or home fix this?

      In CleanCleaver: Log hand sink and dish water temperatures

      Hot and cold water at every sink

      In CleanCleaver: Log hand sink and dish water temperatures

      Fix and log it now

      Are you Lo Banh Cuon Thanh Tri? Fix it

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Hand wash station at the front service area has been reinstalled, however, hand soap dispenser lacked hand soap at the time of inspection. Hand wash station inside the kitchen less than 10 ft available for use. Hand soap and paper towels was readily available. [CA] Handwashing facilities shall be equipped with handwashing cleanser and single-use sanitary towels in dispensers. Hand soap and paper towels shall be easily accessible and readily available at all times.

      Food Code 5-205.11

      How can a restaurant or home fix this?

      Hand sinks are for hands only

      • Wash only at a handwashing sink.
      • Never wash hands in the dish sink, a food prep sink, a mop sink, or a drink cooler.
      • Never dump drinks, rinse utensils or fill pitchers at the hand sink.

      From Food Code 2-301.15

      Soap and hand sanitizer

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Lo Banh Cuon Thanh Tri? Fix it

    • Raw food not kept apart from ready-to-eat food

      The department's words

      K27 Food separated and protected

      Observed facility storing opened food in the unapproved front service area. Per permit condition, "the storage/front working area is not allowed to be used for food preparation or open food storage." [CA] All food shall be separated and protected from possible contamination. [COS] Manager arrived on site to rearrange working tables and food to kitchen area.

      Food Code 3-302.11

      How can a restaurant or home fix this?

      Top to bottom

      • 1. Top: ready-to-eat food (salads, desserts, cut fruit, cooked leftovers, deli meat, cheese, drinks)
      • 2. Raw fish and seafood (cooked to 145°F)
      • 3. Whole cuts of beef, pork and lamb; raw shell eggs (145°F)

      From Food Code 3-302.11

      Keep raw meat types apart

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Lo Banh Cuon Thanh Tri? Fix it

  2. EarlierJun 13, 2025Routine inspection68 out of 100 (Yellow placard)

    8 violations listed, 2 marked critical.

    Critical (2)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Time as a control not marked or logged

      The department's words

      K08 Time as a public health control; procedures & records

      Four different types of rice roll and fancy pork rolls offered for sales at the front sales area subjected to time as a public health control (TPHC) were not properly documented. Employee stated that rice rolls were new. Owner over the phone stated that the rice rolls are supplied to the facility at 8:00 AM and again at 12:00 PM, and are discarded if not sold after 4 hours. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review. [COS] Employee filled out time log for rice rolls. ** Repeat violation.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Hand wash sink in the front area has been completely removed. * Per plan check inspection report on 3/22/2021, removal of the hand sink and finish of the flooring is approved on the condition that the storage and front working area is not to be used for food preparation or open food. At time of the inspection, facility is maintaining opened food inside an inoperable hot holding unit covered with plastic wrap. Food (rice rolls) are portioned into to-go containers by employee using loose single-use gloves. Hand wash station in the back preparation area observed completely obstructed with hotel pan cover with utensils stacked on top. Hand soap observed brown and appears to have not been used for some time. When questioned about hand washing, employee stated that hands are washed inside the restroom. Hand wash station inside the restroom lacked paper towels at time of inspection. [CA] Provide sufficient number and conveniently locate handwash sinks near food prep area or warewashing area. Handwashing facility shall be clean, unobstructed, and accessible at all times. Handwashing facilities shall be equipped with handwashing cleanser and single-use sanitary towels in dispensers. Hand soap and paper towels shall be readily available and easily accessible at all times. [COS] Obstructions were removed. Paper towels were provided at the hand sink in the restroom. ** Repeat violation.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (6)

    • Raw food not kept apart from ready-to-eat food

      The department's words

      K27 Food separated and protected

      Facility has opened food in unapproved areas. Per permit condition, " the storage/front working area is not allowed to be used for food preparation or open food storage." [CA] All food shall be separated and protected from possible contamination. Facility is to immediate cease and desist maintaining food in the front working area. All food shall be maintained in the back kitchen area.

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      Hot water at the three-compartment sink measured at 118F. Hand wash sink inside the restroom lacked warm water. Water measured at 71F. [CA] Hot water shall be supplied at a minimum temperature of at least 120°F measured from the faucet throughout facility except at handwash sinks. Handwashing facilities shall be equipped to provide minimum 100°F water under pressure for a minimum of 15 seconds. ** Repeat violation.

    • Restroom not stocked or needs cleaning

      The department's words

      K43 Toilet facilities: properly constructed, supplied, cleaned

      Restroom door maintained propped opened. [CA] Toilet rooms shall be separated by well-fitted, self-closing doors that prevent the passage of flies, dust, or odors. Toilet paper roll maintained outside of dispenser. [CA] Toilet tissue shall be provided in a permanently installed dispenser at each toilet.

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      Employees' three-year food handler cards unavailable for review. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

    • Pests seen inside: flies

      The department's words

      K23 No rodents, insects, birds, or animals

      1-2 live flies observed inside the food sale area. [CA] Use any and all approved methods to abate live flies. ** Repeat violation.

    Show 1 more
    • Sewage or wastewater not disposed of right

      The department's words

      K22 Sewage and wastewater properly disposed

      Heavy leak observed below the waste drain pipe of the three-compartment sink on the right and left side basins. Waste drain is caught using aluminum trays and directed into the floor sink. [CA] Liquid waste shall be disposed of through the approved plumbing system and shall discharge into the public sewerage or into an approved private sewage disposal system. Investigation cause and repair in an approved manner.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Lo Banh Cuon Thanh Tri, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Call Lo Banh Cuon Thanh Tri

    Ask for the manager. Lo Banh Cuon Thanh Tri can only fix what it knows about.

    Call Lo Banh Cuon Thanh Tri: (408) 809-7989

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  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Lo Banh Cuon Thanh Tri?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Follow-up inspection
Result
Green placard
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Lo Banh Cuon Thanh Tri

When was Lo Banh Cuon Thanh Tri last inspected?

The county last inspected Lo Banh Cuon Thanh Tri on Jun 18, 2025. It was a follow-up inspection.

What did the county find at Lo Banh Cuon Thanh Tri?

The county listed 4 violations on Jun 18, 2025: Time as a control not marked or logged; No hot or cold water at a sink; and Hand sink not ready to use, and 1 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Jun 18, 2025, the county marked 1 as critical.