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Lulu's On Main Street

Other food place · Los Altos, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

8 problems found · 1 marked critical · Routine county inspection · Aug 13, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Lulu's On Main Street got more than most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Lulu's On Main Street?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Hands not washed when needed K05How to fixFix it
  2. Floors, walls or ceilings need cleaning or repair K44How to fixFix it
  3. Cooked food not cooled in time K09How to fixFix it

See all 8 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Lulu's On Main Street's team

Is this your place?

Welcome, Lulu's On Main Street. We'll walk through this together, one item at a time. To log the fixes, claim Lulu's On Main Street first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Lulu's On Main Street

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 2-301.14, Food Code 4-603.16, Food Code 6-501.112, Food Code 3-304.14.

Try it yourself

Fix and log it: Hands not washed when needed

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

When to wash

From Food Code 2-301.14

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

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Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

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CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

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Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county visited 2 times in the last 12 months (2 routine).

Points taken off at each routine inspection
Nov 17, 2025: 4Aug 13, 2026: 2642620252026

Every visit

  1. LatestAug 13, 2026Routine inspection74 out of 100 (Green placard)

    This one: 74 out of 100 (Green placard), inspected Aug 13, 2026.

    8 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hands not washed when needed

      The department's words

      K05 Hands clean, properly washed; gloves used properly

      Observed dishwasher clean a scrub a dirty pot at the warewashing sink and subsequently put away clean container lids without an intermediate handwashing step. [CA] Properly wash hands with soap, warm water and dry using single use paper towels as required. Gloves shall be properly used and changed when required. [COS] The dishwasher was directed to properly wash hands between working with dirty dishes and putting away clean ones.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 2-301.12

      How can a restaurant or home fix this?

      When to wash

      • Before you start food work and before you put on gloves
      • After the restroom (wash twice; see below)
      • After touching your face, hair, nose or body

      From Food Code 2-301.14

      How to wash

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Lulu's On Main Street? Fix it

    Not critical (7)

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Observed gaps/crevices around the door frame between the cooks line and warewashing area (cracks, stainless steel paneling lifting etc.). [CA] Eliminate gap greater than 1/4" to prevent the entrance and harborage of vermin.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Lulu's On Main Street? Fix it

    • Cooked food not cooled in time

      The department's words

      K09 Proper cooling methods

      Measured one small metal container of cooked pinto beans at 97F and one metal container of black beans at 88F in the reach in cooler at the main preparation line. The PIC stated the beans were cooked at the stove approximately 1 hour prior. [CA] After heating or hot holding, Potentially Hazardous Foods (PHFs) shall be cooled rapidly from 135°F to 70°F within 2 hours and from 70°F to 41°F within 4 hours. [COS] The beans were relocated to an ice bath to rapidly cool.

      Food Code 3-501.14

      How can a restaurant or home fix this?

      If you miss a stage

      • Missed stage 1 (not 70°F by 2 hours): reheat to 165°F and start over, or throw it out.
      • Missed stage 2 (not 41°F by 6 hours): throw it out.

      How to cool fast

      3 more steps in the full guide Read the free guide

      Cooling food in two stages

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Lulu's On Main Street? Fix it

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      Observed leak below preparation sink. [CA] Repair plumbing fixture and maintain in clean and good repair.

      Food Code 5-205.15

      How can a restaurant or home fix this?

      In CleanCleaver: Backflow device test

      Backflow test on file

      In CleanCleaver: Backflow device test

      Fix and log it now

      Are you Lulu's On Main Street? Fix it

    • Food-contact surfaces not cleaned or sanitized right

      The department's words

      K14 Food contact surfaces clean, sanitized

      Measured the quaternary ammonia sanitizer concentration at the three compartment sink below 200 ppm. [CA] Manual sanitization shall be accomplished in the final sanitizing rinse by contacting a quaternary ammonium solution of 200 PPM concentration for at least 60 seconds. [COS] The sanitizer concentration was adjusted to 200 ppm quaternary ammonia.

      Food Code 4-602.11

      How can a restaurant or home fix this?

      Clean first, then sanitize

      • 1. Scrape off food.
      • 2. Wash with detergent and warm water.
      • 3. Rinse off the soap (soap weakens sanitizer).

      From Food Code 4-603.16

      When to clean food-contact surfaces

      4 more steps in the full guide Read the free guide

      Cleaning vs sanitizing, and sanitizer strengths

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Lulu's On Main Street? Fix it

    • Pests seen inside: roaches

      The department's words

      K23 No rodents, insects, birds, or animals

      Observed two adult german cockroaches on a glue trap below the service counter. No other evidence of cockroach activity was observed at this time. The PIC stated that they receive pest control treatment on a monthly basis. [CA] The premises of each food facility must be maintained free of vermin.

      Food Code 6-501.111

      How can a restaurant or home fix this?

      What to do

      • Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
      • Flies or ants in food areas: act within 24 hours.
      • Insects in food: throw that food out and check the stock around it.

      From Food Code 6-501.112

      What NOT to do

      3 more steps in the full guide Read the free guide

      Signs of pests and what to do

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Lulu's On Main Street? Fix it

    Show 2 more
    • Wiping cloths left out of sanitizer

      The department's words

      K40 Wiping cloths: properly used, stored

      Sanitizer concentration at multiuse wiping cloth bucket measured below 200 ppm quaternary ammonia at the cooks line. [CA] Wiping towels shall be stored in sanitizing solution of an approved concentration when not in use (200 ppm - quaternary ammonium).

      Food Code 3-304.14

      How can a restaurant or home fix this?

      Keep the bucket strong

      • Wet cloths sit in sanitizer between uses: chlorine 50–99 ppm, or quat at label strength.
      • Test with the cloths in the bucket when you mix it and every 2 hours.
      • Remake it at once if it tests low or has food or dirt in it. Never just add more sanitizer to a dirty bucket.

      From Food Code 3-304.14

      Keep cloths apart

      3 more steps in the full guide Read the free guide

      Wiping cloths and sanitizer buckets

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Lulu's On Main Street? Fix it

    • Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      Measured salsas at the front service counter, overstacked in an ice bath, between 42F- 49F. The PIC noted the salsas were removed from the reach in cooler approximately 10 minutes prior. [CA] Maintain potentially hazardous foods at or below 41F while cold holding. [COS] The salsas were relocated to the operable reach in cooler below.

      Food Code 3-501.16(A)(1)

      How can a restaurant or home fix this?

      If food is out of range

      • Hot food below 135°F for less than 2 hours: reheat to 165°F.
      • Cold food above 41°F for less than 2 hours: chill it right away.
      • Unknown time or longer: throw it out.

      Which foods need temperature control (TCS)

      3 more steps in the full guide Read the free guide

      Hot and cold holding

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Lulu's On Main Street? Fix it

  2. EarlierNov 17, 2025Routine inspection96 out of 100 (Green placard)

    2 violations listed, 0 marked critical.

    Not critical (2)

    • Utensils or dishes stored wet or unwashed

      The department's words

      K36 Equipment, utensils, linens: Proper storage and use

      Linen found in direct contact with food. [CA] Linen shall not be used in contact with food unless they are used to line a container for the service of foods and are replaced each time the container is refilled for a new consumer and laundered prior to reuse.

    • Wiping cloths left out of sanitizer

      The department's words

      K40 Wiping cloths: properly used, stored

      Wet/used wiping cloths found stored on preparation tables. [CA] Wiping towels shall be stored in sanitizing solution of an approved concentration when not in use (100 ppm - chlorine, 200 ppm - quaternary ammonium).

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Lulu's On Main Street, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Call Lulu's On Main Street

    Ask for the manager. Lulu's On Main Street can only fix what it knows about.

    Call Lulu's On Main Street: (650) 559-8226

  3. Share this page

  4. Use CleanCleaver at home

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    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Lulu's On Main Street?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
74 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Lulu's On Main Street

When was Lulu's On Main Street last inspected?

The county last inspected Lulu's On Main Street on Aug 13, 2026. It was a routine inspection.

What did the county find at Lulu's On Main Street?

The county listed 8 violations on Aug 13, 2026: Hands not washed when needed; Floors, walls or ceilings need cleaning or repair; and Cooked food not cooled in time, and 5 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Aug 13, 2026, the county marked 1 as critical.