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Macarthur Park Restaurant

Other food place · Palo Alto, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

7 problems found · 1 marked critical · Routine county inspection · May 16, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Macarthur Park Restaurant got more than most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Macarthur Park Restaurant?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Cooked food not cooled in time K09How to fixFix it
  2. No backflow test on file K41How to fixFix it
  3. No menu note about raw or undercooked food K19How to fixFix it

See all 7 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Macarthur Park Restaurant's team

Is this your place?

Welcome, Macarthur Park Restaurant. We'll walk through this together, one item at a time. To log the fixes, claim Macarthur Park Restaurant first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Macarthur Park Restaurant

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-302.11, Food Code 4-603.16, Food Code 6-501.112, Food Code 2-301.15.

Try it yourself

Fix and log it: Cooked food not cooled in time

A practice run. Nothing is saved. Tap each step when it's done.

0 of 2 done

If you miss a stage

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

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Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

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What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

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Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Fewer points taken off than last time (27 → 23). That takes a team.

Points taken off at each routine inspection
Dec 3, 2024: 27May 16, 2026: 23272320242026

Every visit

  1. LatestMay 16, 2026Routine inspection77 out of 100 (Green placard)

    This one: 77 out of 100 (Green placard), inspected May 16, 2026.

    7 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Cooked food not cooled in time

      The department's words

      K09 Proper cooling methods

      Cooked food items found to be improperly cooled. Bistro steak and grilled chicken that had been cooked and stored in the large walk-in cooler since the previous night measured 46F. [corrective action] Ensure food is rapidly cooled from 135F to 70F within 2 hours and from 70F to 41F within the next 4 hours. [correction] Food was discarded in the trash and denatured with bleach. Note: Ambient temperature of the large walk-in cooler measured 42F to 43F. Adjust the walk-in cooler temperature to 41F or below. The smaller walk-in cooler can also be used to store food. Ambient temperature of this unit measured 38F.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.14

      How can a restaurant or home fix this?

      If you miss a stage

      • Missed stage 1 (not 70°F by 2 hours): reheat to 165°F and start over, or throw it out.
      • Missed stage 2 (not 41°F by 6 hours): throw it out.

      How to cool fast

      3 more steps in the full guide Read the free guide

      Cooling food in two stages

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Macarthur Park Restaurant? Fix it

    Not critical (6)

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      1. Observed espresso machine installed at the bar that drains into an ice bin that leads to a bus tub underneath. Bus tub was filled with water and overflowing on the bar floor. [corrective action] Re-route drain line to one of the floor sinks at the bar. Note: Bus tub was emptied during time of this inspection. 2. Observed drain lines from ice bins at the bar and drain line from prep unit in the kitchen extend into floor sinks. [corrective action] Food service equipment must drain indirectly into the floor sinks. Provide an air gap for the drain lines, at least 1 inch above the floor sinks. 3. Drain line for the left compartment of the 2-compartment ware washing sink was found to be completely detached from the sink. [corrective action] Properly re-attach and secure the drain line to the sink. Note: Kitchen employee temporarily re-attached the drain line.

      Food Code 5-205.15

      How can a restaurant or home fix this?

      In CleanCleaver: Backflow device test

      Backflow test on file

      In CleanCleaver: Backflow device test

      Fix and log it now

      Are you Macarthur Park Restaurant? Fix it

    • No menu note about raw or undercooked food

      The department's words

      K19 Consumer advisory for raw or undercooked foods

      Observed food items on the menu that are served raw or undercooked, such as poke, NY steak, and Mac Park burger. [corrective action] Provide a symbol next to menu items that are served raw or can be undercooked.

    • Raw food not kept apart from ready-to-eat food

      The department's words

      K27 Food separated and protected

      Observed opened bottle of milk and cheese that had been cut and repackaged stored in the outdoor walk-in cooler. [corrective action] Only manufacturer prepackaged items and uncut produce may be stored in the outdoor walk-in cooler. Once food packages are opened, the package may not be brought back out and must be stored within the kitchen.

      Food Code 3-302.11

      How can a restaurant or home fix this?

      Top to bottom

      • 1. Top: ready-to-eat food (salads, desserts, cut fruit, cooked leftovers, deli meat, cheese, drinks)
      • 2. Raw fish and seafood (cooked to 145°F)
      • 3. Whole cuts of beef, pork and lamb; raw shell eggs (145°F)

      From Food Code 3-302.11

      Keep raw meat types apart

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Macarthur Park Restaurant? Fix it

    • Food-contact surfaces not cleaned or sanitized right

      The department's words

      K14 Food contact surfaces clean, sanitized

      1. Chlorine sanitizer from the kitchen dishwasher measured 0 PPM. No active ware washing at this time. [corrective action] Repair/adjust the dishwasher so that equipment can have a final chlorine rinse of 50 PPM. [suitable alternative] Wash equipment through the dishwasher and sanitize in the ware washing sink. The ware washing sink was set up with quat sanitizer during time of this inspection. 2. Chlorine sanitizer from the bar dishwasher measured 0 PPM. Sanitizer bottle was found to be empty. No active ware washing at this time. [corrective action] Replace the empty bottle. Equipment must be sanitized with a final chlorine rinse of 50 PPM. [correction] Manager replaced the sanitizer bottle. 3. Observed black residue in the ice bin (open the window and look up). [corrective action] Thoroughly clean and sanitize the interior of the ice bin.

      Food Code 4-602.11

      How can a restaurant or home fix this?

      Clean first, then sanitize

      • 1. Scrape off food.
      • 2. Wash with detergent and warm water.
      • 3. Rinse off the soap (soap weakens sanitizer).

      From Food Code 4-603.16

      When to clean food-contact surfaces

      4 more steps in the full guide Read the free guide

      Cleaning vs sanitizing, and sanitizer strengths

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Macarthur Park Restaurant? Fix it

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      1. Manager's Food Safety Certificate expired. [corrective action] An individual employed at this facility must have a manager's Food Safety Certificate. 2. Food Handler Cards found to be expired. [corrective action] Ensure all employees have a valid Food Handler Card. Keep on file at this facility.

    Show 1 more
    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      The outdoor walk-in cooler had a deteriorated gasket around the door. [corrective action] Replace the gasket.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Macarthur Park Restaurant? Fix it

  2. EarlierDec 3, 2024Routine inspection73 out of 100 (Green placard)

    9 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Pests seen inside: droppings

      The department's words

      K23 No rodents, insects, birds, or animals

      Observed a few old rodent droppings next to ice machine. [CA] Remove, clean and sanitize this area thoroughly. [COS] Area was cleaned and sanitized. Reviewed last Terminix service invoice on 10/17/24.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (8)

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      Observed drain line for drop in ice bin below espresso unit draining into a plastic container. Observed espresso waste line draining directly inside the floor sink. [CA] Extend drain line for drop in ice bin to the approved floor sink. Provide a minimum 1 inch air gap from the waste line to the rim of the floor sink.

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      A few food handler cards have expired. [CA] Renew immediately. Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler.

    • Food-contact surfaces not cleaned or sanitized right

      The department's words

      K14 Food contact surfaces clean, sanitized

      Debris noted inside bar gun. [CA] Clean and sanitize bar gun.

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      One of the soap dispenser at the womens restroom hand sink is empty. [CA] Keep dispenser stocked.

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Observed two small holes on ceiling across from walk in. [CA] Seal the holes with foam spray to prevent entrance of vermin.

    Show 3 more
    • Hood filters need cleaning

      The department's words

      K38 Adequate ventilation/lighting; designated areas, use

      Observed heavy build up of debris on filters at both hoods. [CA] Clean the filters.

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Observed plastic to go container used as a scoop for sugar. [CA] Replace with a scoop with a handle.

    • Raw food not kept apart from ready-to-eat food

      The department's words

      K27 Food separated and protected

      Observed raw chicken above beef/pork and seafood below chicken. Observed seafood above ready to eat food (sauces/produce) in walk in cooler. [CA] Store raw chicken below beef/pork/seafood/ready to eat. Store raw seafood below ready to eat. Label each shelf with animal protein to ensure proper storage.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Macarthur Park Restaurant, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Cooked food not cooled in time Read the free guide
    • No backflow test on file In CleanCleaver: Backflow device test
    • Raw food not kept apart from ready-to-eat food Read the free guide
    • Food-contact surfaces not cleaned or sanitized right Read the free guide
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken

    Open the steps here

  2. Call Macarthur Park Restaurant

    Ask for the manager. Macarthur Park Restaurant can only fix what it knows about.

    Call Macarthur Park Restaurant: (650) 321-9990

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  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Macarthur Park Restaurant?

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Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
77 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Macarthur Park Restaurant

When was Macarthur Park Restaurant last inspected?

The county last inspected Macarthur Park Restaurant on May 16, 2026. It was a routine inspection.

What did the county find at Macarthur Park Restaurant?

The county listed 7 violations on May 16, 2026: Cooked food not cooled in time; No backflow test on file; and No menu note about raw or undercooked food, and 4 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On May 16, 2026, the county marked 1 as critical.