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Mademoiselle Colette

Other food place · Palo Alto, CA

3 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

2 problems found · 1 marked critical · County inspection, Follow-up inspection · Feb 11, 2026

Is that a lot?

Too few food places here for ranges. Colours show points.

Most food places here got 2 to 15 points taken off. Mademoiselle Colette got more than most. That's from the last routine visit, on Feb 5, 2026.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Mademoiselle Colette?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Hot food below 135°F K07How to fixFix it
  2. Floors, walls or ceilings need cleaning or repair K45How to fixFix it

See all 2 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Mademoiselle Colette's team

Is this your place?

Welcome, Mademoiselle Colette. We'll walk through this together, one item at a time. To log the fixes, claim Mademoiselle Colette first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Mademoiselle Colette

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-501.19, Food Code 6-301.11, Food Code 4-603.16, Food Code 4-301.12.

Try it yourself

Fix and log it: Hot food below 135°F

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

If food is out of range

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Mademoiselle Colette

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

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Inspections

From County of Santa Clara Department of Environmental Health · 3 inspections on record · Last checked Oct 6, 2026

The county visited 2 times in the last 12 months (1 routine, 1 follow-up).

Points taken off at each routine inspection
Dec 16, 2024: 16Feb 5, 2026: 33Follow-up visit, Feb 11, 2026163320242026

Every visit

  1. LatestFeb 11, 2026Follow-up inspectionGreen placard

    This one: Green placard, inspected Feb 11, 2026.

    2 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      Measured deli sandwiches (turkey, cheese etc) at 64F on platter behind case and on baking rack. Measured pastries with goat cheese/tomato filling, mushrooms/cheese at 65F in bakery case. [CA] These food items are potentially hazardous and must be kept 41F and below or 135F and above at all times. [COS] Sandwiches and above mentioned pastries are time marked and will be discarded in 4 hours at 2pm today (10a-2p) Manager agreed to have a few sandwiches and mushroom/goat cheese/beef hot dog pastries to be kept at room temperature and labeled for 'DISPLAY ONLY'. The remaining sandwiches and pastries with mushroom/goat cheese/beef hot dog filling will be stored in refrigerator, 41F and below.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.16(A)(1)

      How can a restaurant or home fix this?

      If food is out of range

      • Hot food below 135°F for less than 2 hours: reheat to 165°F.
      • Cold food above 41°F for less than 2 hours: chill it right away.
      • Unknown time or longer: throw it out.

      Which foods need temperature control (TCS)

      3 more steps in the full guide Read the free guide

      Hot and cold holding

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Mademoiselle Colette? Fix it

    Not critical (1)

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      Observed a single leak coming from one of the ceiling tiles located in the ware washing area. Per manager, this occurs when it rains and land lord/owner was contacted to repair. [CA] Repair leak this week and contain the leak (taped off/ funnel into mop sink/bucket) while waiting for ceiling to be serviced. All pastry items on baking rack was relocated to counter.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Mademoiselle Colette? Fix it

  2. EarlierFeb 5, 2026Routine inspection67 out of 100 (Yellow placard)

    9 violations listed, 2 marked critical.

    Critical (2)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Time as a control not marked or logged

      The department's words

      K08 Time as a public health control; procedures & records

      Lack of time marking label for creamer on customer self service table. [CA] Time mark creamer and discard 4 hours from time was removed from refrigerator per TPHC (time as a public health control) procedures. [COS] Creamer was discarded in trash.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      Measured 2% milk, whole milk, almond milk on counter next to espresso machine between 50F-60F. Per employee, milks were left out 30 minutes ago. [CA] Maintain potentially hazardous food 41F and below at all times. During rush periods, recommend to provide a container with ice and place on counter so milk can be maintained 41F below. Or time mark each milk to be discarded after 4 hours. [CA] Milk was placed back in unit to cool down.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (7)

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      Unable to locate food safety managers certificate. [CA] At least one person at this location must be food safety certified.

    • Restroom not stocked or needs cleaning

      The department's words

      K43 Toilet facilities: properly constructed, supplied, cleaned

      Door at restroom is unable to self close. [CA] Install a self closing device on the door. Repeat violation.

    • Food-contact surfaces not cleaned or sanitized right

      The department's words

      K14 Food contact surfaces clean, sanitized

      Ecolab sanitizer dispenser measured at 0 ppm quat ammonium at 3 comp sink. [CA] Maintain a minimum of 200 ppm quaternary ammonium, repair unit. Manually set up sink and fill sink with 1 tbsp of quat ammonium + 1 gallon of water.

    • Dish sink or dish machine not set up right

      The department's words

      K34 Warewash facilities: installed/maintained; test strips

      Lack of quaternary ammonium test strips for sanitizer. [CA] Provide and test at 200 ppm daily.

    • Thermometer missing or reading wrong

      The department's words

      K39 Thermometers provided, accurate

      Lack of thermometer at 3 door unit at front service area. [CA] Provide a thermometer.

    Show 2 more
    • Placard properly displayed/posted

      The department's words

      K58 Placard properly displayed/posted

      County issued green pass placard from 2024 is missing from the storefront window. [CA] The placard shall be posted and clearly visible to the general public and patrons entering the food establishment. The placard shall be removed by this Department only.

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      Warm water at hand sink behind POS system measured at 77F. Warm water at restroom measured at Hot water at 3 comp sink measured at 111F. Warm water at restroom measured at 70F. [CA] Maintain warm water at all hand sinks 100F minimum and 3 comp sink 120F minimum.

  3. EarlierDec 16, 2024Routine inspection84 out of 100 (Green placard)

    4 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Time as a control not marked or logged

      The department's words

      K08 Time as a public health control; procedures & records

      Lack of time sticker on self serve creamer container. [CA] Provide a sticker with time per time as a public health control procedures. Discard after 4 hours from the time it was removed from the refrigerator. [COS]

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (3)

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      Unable to review all of the food handler cards. [CA] Keep copies available (print) for review.

    • Restroom not stocked or needs cleaning

      The department's words

      K43 Toilet facilities: properly constructed, supplied, cleaned

      Lack of self closing device on restroom door. [CA] Install the self closing device on the door.

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      Water at restroom hand sink measured at 55F. [CA] Maintain a minimum of 100F water at the faucet.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Mademoiselle Colette, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Hot food below 135°F Read the free guide
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop

    Open the steps here

  2. Let Mademoiselle Colette know

    Ask for the manager. Mademoiselle Colette can only fix what it knows about.

    The department lists no phone for this place.

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Mademoiselle Colette?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Follow-up inspection
Result
Green placard
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Mademoiselle Colette

When was Mademoiselle Colette last inspected?

The county last inspected Mademoiselle Colette on Feb 11, 2026. It was a follow-up inspection.

What did the county find at Mademoiselle Colette?

The county listed 2 violations on Feb 11, 2026: Hot food below 135°F and Floors, walls or ceilings need cleaning or repair.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Feb 11, 2026, the county marked 1 as critical.