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Mcdonald's #2888

Other food place · San Jose, CA

5 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

8 problems found · 1 marked critical · Routine county inspection · Mar 18, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Mcdonald's #2888 got more than most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Mcdonald's #2888?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Hand sink not ready to use K06How to fixFix it
  2. Pests seen inside: roaches K23How to fixFix it
  3. No backflow test on file K41How to fixFix it

See all 8 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Mcdonald's #2888's team

Is this your place?

Welcome, Mcdonald's #2888. We'll walk through this together, one item at a time. To log the fixes, claim Mcdonald's #2888 first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Mcdonald's #2888

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 2-301.15, Food Code 6-501.112, Food Code 3-305.11, Food Code 3-501.19.

Try it yourself

Fix and log it: Hand sink not ready to use

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Hand sinks are for hands only

From Food Code 2-301.15

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Mcdonald's #2888

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Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

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CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

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Inspections

From County of Santa Clara Department of Environmental Health · 5 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Points taken off at each routine inspection
Jan 9, 2025: 28Sep 3, 2025: 14Mar 18, 2026: 24Follow-up visit, Jan 10, 2025Follow-up visit, Sep 3, 202528142420252026

Every visit

  1. LatestMar 18, 2026Routine inspection76 out of 100 (Green placard)

    This one: 76 out of 100 (Green placard), inspected Mar 18, 2026.

    8 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      The only handwash station at the cooking area was blocked off by a portable AC unit. [CA] Ensure the handwash station is accessible at all times. [COS] Staff relocated the A/C unit to unobstruct the handwash station.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 5-205.11

      How can a restaurant or home fix this?

      Hand sinks are for hands only

      • Wash only at a handwashing sink.
      • Never wash hands in the dish sink, a food prep sink, a mop sink, or a drink cooler.
      • Never dump drinks, rinse utensils or fill pitchers at the hand sink.

      From Food Code 2-301.15

      Soap and hand sanitizer

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Mcdonald's #2888? Fix it

    Not critical (7)

    • Pests seen inside: roaches

      The department's words

      K23 No rodents, insects, birds, or animals

      1. A dead cockroach was observed on the wall near the water heater. 2. A hatched cockroach egg sack (ootheca) was observed on the wall in the staff room. [CA] Clean and sanitize area of dead cockroaches or old droppings. Provide pest control as necessary.

      Food Code 6-501.111

      How can a restaurant or home fix this?

      What to do

      • Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
      • Flies or ants in food areas: act within 24 hours.
      • Insects in food: throw that food out and check the stock around it.

      From Food Code 6-501.112

      What NOT to do

      3 more steps in the full guide Read the free guide

      Signs of pests and what to do

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Mcdonald's #2888? Fix it

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      Repeat Violation: The three compartment sink faucet is leaking. [CA] Repair plumbing fixture and maintain in clean and good repair.

      Food Code 5-205.15

      How can a restaurant or home fix this?

      In CleanCleaver: Backflow device test

      Backflow test on file

      In CleanCleaver: Backflow device test

      Fix and log it now

      Are you Mcdonald's #2888? Fix it

    • Signs posted; last inspection report available

      The department's words

      K47 Signs posted; last inspection report available

      1. The restrooms lack handwash reminder signs for staff. [CA] A sign or poster that notifies food employees to wash their hands shall be posted at all handwashing stations used by food employees. 2. The posted Environmental Health permit is not for the food operation but the Hazardous Materials permit. [CA] The health permit issued by this department shall be posted in a conspicuous place in the food facility. Display the food health permit.

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      Repeat Violations: 1. There are several holes in the facility (under the cash register, along cables and piping on the ceiling). 2. There are several pieces of cove base tiling that are in disrepair and detaching from the wall. Near the walk in cooler and second drive through window. 3. There are several areas of the FRP on the wall in disrepair near the walk in cooler. 4. There is a large accumulation of grease and food debris under cookline equipment. [CA] Ensure to maintain the floors, walls, and ceilings of the facility clean and in good repair.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Mcdonald's #2888? Fix it

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      The meat cooler and convection oven are in disrepair. [CA] Ensure to maintain equipment in good repair. Repair, replace, or service the equipment.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Mcdonald's #2888? Fix it

    Show 2 more
    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Repeat Violation: Facility is storing extra boxes of food related equipment such as to go bags, boxes, and other food contact materials in the outdoor refuse enclosure. [CA] Food or food related equipment shall be stored in an approved fully enclosed food facility. Move them inside and cease using the refuse area as storage for food and food related equipment. [COS] The open box of to go bags was discarded. Other items were moved inside.

      Food Code 3-305.11

      How can a restaurant or home fix this?

      Where food may never be stored

      • Keep food at least 6 inches off the floor.
      • Never in restrooms, locker or dressing rooms, garbage rooms, or mechanical rooms (furnace, water heater, electrical).
      • Never under stairs, or under sewer lines, leaking water lines or fire sprinkler lines.

      From Food Code 3-305.11

      Top to bottom

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Mcdonald's #2888? Fix it

    • Sewage or wastewater not disposed of right

      The department's words

      K22 Sewage and wastewater properly disposed

      One of the A/C units liquid waste was flowing into the handwash station at the cook line. [CA] Liquid waste shall be disposed of through the approved plumbing system and shall discharge into the public sewerage or into an approved private sewage disposal system. [COS] The waste hoses were reloacted to the floor sink under the ice cream machine.

  2. EarlierSep 3, 2025Routine inspection86 out of 100 (Red placard)

    4 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Sewage or wastewater not disposed of right

      The department's words

      K22 Sewage and wastewater properly disposed

      1. Major Violation: The mop sink directly adjacent to the three compartment sink was not draining and was actively filling up when the only three compartment sink is in use. [CA] Food facility shall not operate if there is sewage overflowing or backing up in the food facility. The food facility, or impacted areas, shall remain closed until all plumbing problems have been corrected and all contaminated surfaces have been cleaned and sanitized. 2. Minor Violation: Staff were disposing gray water from the mop sink into the first basin of the three compartment sink. [CA] Waste water shall be disposed of in the janitorial sink or toilet facility.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (3)

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Facility is storing extra boxes of cups and children meal toys in the outdoor refuse enclosure. [CA] Food or food related equipment shall be stored in an approved fully enclosed food facility. Move them inside and cease using the refuse area as storage for food and food related equipment.

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      1. The prep sink waste pipe is rusted and in disrepair. 2. The three compartment sink faucet is leaking. [CA] Repair plumbing fixture and maintain in clean and good repair.

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      1. There are several holes in the facility (under the three compartment sink, under the cash register, along cables and piping on the ceiling). 2. There are several pieces of cove base tiling that are in disrepair and detaching from the wall. [CA] Ensure to maintain the floors, walls, and ceilings of the facility clean and in good repair.

  3. EarlierSep 3, 2025Follow-up inspectionGreen placard

    No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.

  4. EarlierJan 10, 2025Follow-up inspectionGreen placard

    No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.

  5. EarlierJan 9, 2025Routine inspection72 out of 100 (Red placard)

    5 violations listed, 3 marked critical.

    Critical (3)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      1. In the kitchen area, at the hand sink next to the cook line equipment, the paper towel dispenser was in disrepair. [CA] Single-use sanitary towels shall be provided in dispensers; heated-air hand drying device may be substituted for single-use towels. [COS] PIC changed the batteries in the dispenser at time of the inspection. 2. In the drive through area, at the hand sink inbetween the drive through window and ware washing area, the soap dispenser was in disrepair. [CA] Provide handwashing cleanser in dispenser at handwash stations at all times. [COS] PIC changed the hand soap dispenser from a battery operated one to a push one at time of the inspection.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by County of Santa Clara Department of Environmental Health

      Time as a control not marked or logged

      The department's words

      K08 Time as a public health control; procedures & records

      Facility is using Time as a Public Health Control for burger assembly ingredients (tomatoes, cheese, lettuce, etc) and observed the following: 1. Food items were not time marked. 2. Food items were being used past their time mark for discard. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review. [COS] All items were discarded as facility was closed. See K23 for more details on closure.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by County of Santa Clara Department of Environmental Health

      Pests seen inside: flies

      The department's words

      K23 No rodents, insects, birds, or animals

      1. In the kitchen area, on the floor behind the undercounter pie oven, a nymph was observed on a fry. 2. In the front of house area, near the frappe and milkshake machine, observed two adult cockroaches and a nymph. 3. In the dining area, on the ceiling above the self-serve soda dispensers an accumulation of cockroach droppings were observed on the ceiling tiles. 4. An accumulation of cockroach droppings were observed on the ceiling tiles above the lockers. Note: Facility receives monthly pest control from EcoLab. Pest control reports dated on 11/27/24 and 12/24/24 both indicate no cockroach activity and treatment with both bait and crack and crevice pesticide. [CA] The premises of each food facility shall be kept free of vermin. A food facility shall not operate when there is a vermin infestation that has resulted in the contamination of food contact surfaces, food packaging, utensils, food equipment, or adulteration of food(s). The food facility shall cease operation of the food facility immediately. The food facility shall remain closed until: there is no longer evidence of a vermin infestation; all contaminated surfaces have been cleaned and sanitized; and contributing factors such as cleaning, repairs, and the elimination of harborages have been resolved. Contact inspector to schedule a re-inspection at (408) 918 - 2726 or [email]. 5. Small flies are present throughout the facility in the dining room, restroom, kitchen area, front bar area. No direct contamination of food contact surfaces were observed. [CA] Ensure to maintain the facility free of animals, pests, and vermin. Provide pest control as necessary.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (2)

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      There is a large opening on the wall behind the soda machine. [CA] Repair holes in structure and maintain in good repair to prevent pest harborage.

    • Shelves and surfaces need cleaning

      The department's words

      K33 Nonfood contact surfaces clean

      Pipings behind the soda and coffee machines have an accumulation of food debris and are dirty. [CA] Nonfood-contact surfaces of equipment shall be kept free of an accumulation of dust, dirt, food residue, and other debris.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Mcdonald's #2888, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Hand sink not ready to use Read the free guide
    • Pests seen inside: roaches Read the free guide
    • No backflow test on file In CleanCleaver: Backflow device test
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken
    • Food on the floor or under drips Read the free guide

    Open the steps here

  2. Let Mcdonald's #2888 know

    Ask for the manager. Mcdonald's #2888 can only fix what it knows about.

    The department lists no phone for this place.

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Mcdonald's #2888?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
76 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Mcdonald's #2888

When was Mcdonald's #2888 last inspected?

The county last inspected Mcdonald's #2888 on Mar 18, 2026. It was a routine inspection.

What did the county find at Mcdonald's #2888?

The county listed 8 violations on Mar 18, 2026: Hand sink not ready to use; Pests seen inside: roaches; and No backflow test on file, and 5 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Mar 18, 2026, the county marked 1 as critical.