At a glance
CleanCleaver food safety systematic review results
What happened?
97/ 100 · 3 points taken off
1 problem found · Routine county inspection · Oct 23, 2025
Is that a lot?
Most food places here got 2 to 15 points taken off. Mcdonald's got about the same as most.
Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.
What was found out about Mcdonald's?
It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.
- Pests inside, or a way in for them K23How to fixFix it
Source: County of Santa Clara Department of Environmental Health
We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.
Visit them directly at deh.santaclaracounty.gov (opens the department's site) · How we review
For Mcdonald's' team
Is this your place?
Welcome, Mcdonald's. We'll walk through this together, one item at a time. To log the fixes, claim Mcdonald's first; we check that you run it.
Your whole team can help. Each person gets one next step, and everyone can see what's done.
This is my place: claim Mcdonald'sWe'll help you get every item done. You don't have to do it alone.
We know an inspection can feel heavy, especially when it's busy.
Fix it together
Follow the steps for each item, with the rule beside it.
Next: Pests inside, or a way in for themThe county found: “Observed customer entering facility with non-service animal. [CA] No live animals may be allowed in a food facility,…”
First step: What to do
Then the next one.
Log it
Your team logs the fix on their phones, with the time and who did it.
Show what you did
Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.
Each fix step comes from the rule it names: Food Code 6-501.112.
Try it yourself
Fix and log it: Pests inside, or a way in for them
A practice run. Nothing is saved. Tap each step when it's done.
0 of 3 done
What to do
From Food Code 6-501.112
Logged
That's one done. We'll be here for the next.
What people see now
Today, people see the department's words and nothing from you.
What people see after you fix and log it
Example reply
CleanCleaverBusiness reply
Your business replied to this with the public statement:
We fixed this the same day. Now our team logs it on their phones at open and close.
The date of your reply
This is not an official update to the health inspection report. The county's record is unchanged.
Most kitchens get something cited at some point. What people remember is that you fixed it.
Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?
Claim Mcdonald'sWe'll set it up with you. 25 days free.
Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.
Do you work there, and someone else owns it? I work there
What people see next
Under each item here, people see what you fixed, in your words.
Left alone, or fixed together
Left alone, the same items can come back at the next inspection. Fixed together, they're done.
Not your place?
CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.
25 days free. Cancel anytime.
Inspections
From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026
The county lists no visits in the last 12 months.
Fewer points taken off than last time (13 → 3). That takes a team.
Every visit
LatestOct 23, 2025Routine inspection97 out of 100 (Green placard)
This one: 97 out of 100 (Green placard), inspected Oct 23, 2025.
1 violation listed, 0 marked critical.
Not critical (1)
Pests inside, or a way in for them
The department's words
K23 No rodents, insects, birds, or animals
Observed customer entering facility with non-service animal. [CA] No live animals may be allowed in a food facility, except in the following situations; decorative fish or shellfish in aquarium, animals intended for consumption if kept separated from other food and food contact surfaces, dogs under the control of on-duty uniformed law enforcement or private patrol, outdoor dining areas, and service animals.
Food Code 6-501.111
How can a restaurant or home fix this?
What to do
- Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
- Flies or ants in food areas: act within 24 hours.
- Insects in food: throw that food out and check the stock around it.
From Food Code 6-501.112
What NOT to do
3 more steps in the full guide Read the free guide
Signs of pests and what to do
The full guide has 3 more parts. Sign up to open the full guide in the app.
Are you Mcdonald's? Fix it
EarlierOct 29, 2024Routine inspection87 out of 100 (Green placard)
3 violations listed, 1 marked critical.
Critical (1)
Marked critical by County of Santa Clara Department of Environmental Health
The department's words
K07 Proper hot and cold holding temperatures
Fresh beef maintained inside the drawer refrigerator next to the griddle measured between 49F to 53F. Thermostat on the refrigerator displayed an internal temperature at 62.5F. Ambient temperature of the refrigerator measured between 57F to 62F via probe thermometer placed inside. Employee stated that items were placed inside the refrigerator approximately 30 minutes prior, and that the refrigerator was turned on approximately one hour prior. Pancakes, cooked eggs, bacon, and ham maintained inside the two-door glass display refrigerator at the cook line measured between 47F to 53F. Thermostat on the refrigerator displayed a temperature of 52F. Employee stated that pancakes have been inside the refrigerator since 8:00 AM, all other breakfast items were placed inside the refrigerator approximately an hour prior at the end of breakfast. Ambient temperature of the refrigerator measured at 55F via probe thermometer placed inside. [CA] PHFs shall be held at 41°F or below or at 135°F or above. [COS/SA] - Fresh beef inside the drawer refrigerator were placed inside a separate drawer refrigerator to immediately cool. Malfunctioning refrigerator was removed from the facility. Ambient temperature of the new drawer refrigerator measured at 38F via IR. - All food items inside the two-door upright glass refrigerator were removed and placed inside the walk-in refrigerator to immediately cool. Temporarily discontinue usage of the upright refrigerator until unit is able to maintain PHF at 41F or below. Area manager contacted technician for immediate service later today.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Not critical (2)
No hot or cold water at a sink
The department's words
K21 Hot and cold water available
Warm water is not provided at the men's restroom hand sink. [CA] Handwashing facilities shall be equipped to provide minimum 100°F water under pressure for a minimum of 15 seconds.
Equipment in poor repair
The department's words
K35 Equipment, utensils: Approved, in good repair, adequate capacity
Ambient temperature of the drawer refrigerator next to the griddle, and the two-door glass upright refrigerator that is next to the aforementioned drawer refrigerator. [CA] Refrigeration must be capable of maintaining PHFs at 41°F or below.
Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)
What you can do
As a customer of Mcdonald's, you can:
Learn how these get fixed
Free, step-by-step guides for each item.
- Pests inside, or a way in for them Read the free guide
Call Mcdonald's
Ask for the manager. Mcdonald's can only fix what it knows about.
Share this page
Use CleanCleaver at home
Families clean together. Chores and food dates for everyone at home.
Complain directly to the health department
We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)
When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.
About this record
Opens the county's own page for this place.
Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.
100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.
The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.
- Inspection type
- Routine inspection
- Result
- 97 out of 100 (Green placard)
- Source
- County of Santa Clara Department of Environmental Health
This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .
Information on this page may be out of date. Check the original source to confirm.