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New York Pizza

Other food place · Palo Alto, CA

1 inspection

At a glance

CleanCleaver food safety systematic review results

What happened?

5 problems found · Routine county inspection · Aug 19, 2025

Is that a lot?

Most food places here got 2 to 15 points taken off. New York Pizza got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about New York Pizza?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Cooked food not cooled in time K09How to fixFix it
  2. No backflow test on file K41How to fixFix it
  3. No hot or cold water at a sink K21How to fixFix it

See all 5 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For New York Pizza's team

Is this your place?

Welcome, New York Pizza. We'll walk through this together, one item at a time. To log the fixes, claim New York Pizza first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim New York Pizza

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-305.11.

Try it yourself

Fix and log it: Cooked food not cooled in time

A practice run. Nothing is saved. Tap each step when it's done.

0 of 2 done

If you miss a stage

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim New York Pizza

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

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Inspections

From County of Santa Clara Department of Environmental Health · 1 inspection on record · Last checked Oct 6, 2026

The county lists no visits in the last 12 months.

Every visit

  1. LatestAug 19, 2025Routine inspection88 out of 100 (Green placard)

    This one: 88 out of 100 (Green placard), inspected Aug 19, 2025.

    5 violations listed, 0 marked critical.

    Not critical (5)

    • Cooked food not cooled in time

      The department's words

      K09 Proper cooling methods

      Food Code 3-501.14

      How can a restaurant or home fix this?

      If you miss a stage

      • Missed stage 1 (not 70°F by 2 hours): reheat to 165°F and start over, or throw it out.
      • Missed stage 2 (not 41°F by 6 hours): throw it out.

      How to cool fast

      3 more steps in the full guide Read the free guide

      Cooling food in two stages

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you New York Pizza? Fix it

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      The cold water faucet for the 2 compartment sink is unable to turn off unless the water valve on the side wall in dish room is turned off. [CA] Repair/replace the plumbing fixture so that the cold water can turn off using the faucet. Note- Provide a soap dispenser and paper towel dispenser at the 2 compartment sink and designate a sink for hand washing.

      Food Code 5-205.15

      How can a restaurant or home fix this?

      In CleanCleaver: Backflow device test

      Backflow test on file

      In CleanCleaver: Backflow device test

      Fix and log it now

      Are you New York Pizza? Fix it

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      Hot water at faucet of 2 comp sink measured at 107F. [CA] A minimum of 120F is required.

      Food Code 5-103.11

      How can a restaurant or home fix this?

      In CleanCleaver: Log hand sink and dish water temperatures

      Hot and cold water at every sink

      In CleanCleaver: Log hand sink and dish water temperatures

      Fix and log it now

      Are you New York Pizza? Fix it

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Observed a wooden shelf attached to the stainless steel table. The wooden shelf is not sealed and the surface is not cleanable. [CA] Remove the wooden shelf and provide additional wall shelf for storage.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you New York Pizza? Fix it

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Open bulk bags of dry ingredients (flour). [CA] Keep bags sealed/tied when not in use.

      Food Code 3-305.11

      How can a restaurant or home fix this?

      Where food may never be stored

      • Keep food at least 6 inches off the floor.
      • Never in restrooms, locker or dressing rooms, garbage rooms, or mechanical rooms (furnace, water heater, electrical).
      • Never under stairs, or under sewer lines, leaking water lines or fire sprinkler lines.

      From Food Code 3-305.11

      Top to bottom

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you New York Pizza? Fix it

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of New York Pizza, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Cooked food not cooled in time Read the free guide
    • No backflow test on file In CleanCleaver: Backflow device test
    • No hot or cold water at a sink In CleanCleaver: Log hand sink and dish water temperatures
    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken
    • Food on the floor or under drips Read the free guide

    Open the steps here

  2. Call New York Pizza

    Ask for the manager. New York Pizza can only fix what it knows about.

    Call New York Pizza: (650) 328-6800

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run New York Pizza?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
88 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about New York Pizza

When was New York Pizza last inspected?

The county last inspected New York Pizza on Aug 19, 2025. It was a routine inspection.

What did the county find at New York Pizza?

The county listed 5 violations on Aug 19, 2025: Cooked food not cooled in time; No backflow test on file; and No hot or cold water at a sink, and 2 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Aug 19, 2025, the county marked none as critical.