At a glance
CleanCleaver food safety systematic review results
What happened?
71/ 100 · 29 points taken off
7 problems found · 2 marked critical · Routine county inspection · Apr 3, 2026
At the routine inspection on Apr 3, 2026. The latest visit, on Apr 7, 2026, was a follow-up inspection. No notes were taken at it.
Is that a lot?
Most food places here got 2 to 15 points taken off. Nha Hotspot got more than most.
Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.
What was found out about Nha Hotspot?
It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.
- Marked critical: Pests seen inside: droppings K23How to fixFix it
- Marked critical: Food-contact surfaces not cleaned or sanitized right K14How to fixFix it
- Floors, walls or ceilings need cleaning or repair K45How to fixFix it
Source: County of Santa Clara Department of Environmental Health
We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.
Visit them directly at deh.santaclaracounty.gov (opens the department's site) · How we review
For Nha Hotspot's team
Is this your place?
Welcome, Nha Hotspot. We'll walk through this together, one item at a time. To log the fixes, claim Nha Hotspot first; we check that you run it.
Your whole team can help. Each person gets one next step, and everyone can see what's done.
This is my place: claim Nha HotspotWe'll help you get every item done. You don't have to do it alone.
We know an inspection can feel heavy, especially when it's busy.
Fix it together
Follow the steps for each item, with the rule beside it.
Next: Pests seen inside: droppingsThe county found: “Observed rodent dropping on the floor in the following areas, under the water heater, the back storage room, the side…”
First step: What to do
Then the next one: Food-contact surfaces not cleaned or sanitized right
Log it
Your team logs the fix on their phones, with the time and who did it.
Show what you did
Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.
Each fix step comes from the rule it names: Food Code 6-501.112, Food Code 4-603.16, Food Code 6-301.11.
Try it yourself
Fix and log it: Pests seen inside: droppings
A practice run. Nothing is saved. Tap each step when it's done.
0 of 3 done
What to do
From Food Code 6-501.112
Logged
That's one done. We'll be here for the next.
What people see now
Today, people see the department's words and nothing from you.
What people see after you fix and log it
Example reply
CleanCleaverBusiness reply
Your business replied to this with the public statement:
We fixed this the same day. Now our team logs it on their phones at open and close.
The date of your reply
This is not an official update to the health inspection report. The county's record is unchanged.
Most kitchens get something cited at some point. What people remember is that you fixed it.
Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?
Claim Nha HotspotWe'll set it up with you. 25 days free.
Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.
Do you work there, and someone else owns it? I work there
What people see next
Under each item here, people see what you fixed, in your words.
Left alone, or fixed together
Left alone, the same items can come back at the next inspection. Fixed together, they're done.
Not your place?
CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.
25 days free. Cancel anytime.
Inspections
From County of Santa Clara Department of Environmental Health · 7 inspections on record · Last checked Oct 6, 2026
The county visited 3 times in the last 12 months (2 routine, 1 follow-up).
Nice work, Nha Hotspot. At the follow-up four days later, the county listed no items still open.
You cleared the re-check in four days. We're proud of you.
Every visit
LatestApr 7, 2026Follow-up inspection
No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.
This one: a follow-up inspection on Apr 7, 2026. A follow-up visit re-checks earlier items. The last routine inspection was Apr 3, 2026: 71 out of 100 (Yellow placard).
EarlierApr 3, 2026Routine inspection71 out of 100 (Yellow placard)
7 violations listed, 2 marked critical.
Critical (2)
Marked critical by County of Santa Clara Department of Environmental Health
The department's words
K23 No rodents, insects, birds, or animals
Observed rodent dropping on the floor in the following areas, under the water heater, the back storage room, the side storage room, and work tables at the bar. [Corrective Action] Clean and sanitize areas of old rodent droppings. Maintain facility free of vermin, pest and rodent droppings. [Corrected on Site] Person in charge cleaned it.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Food Code 6-501.111
How can a restaurant or home fix this?
What to do
- Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
- Flies or ants in food areas: act within 24 hours.
- Insects in food: throw that food out and check the stock around it.
From Food Code 6-501.112
What NOT to do
3 more steps in the full guide Read the free guide
Signs of pests and what to do
The full guide has 3 more parts. Sign up to open the full guide in the app.
Are you Nha Hotspot? Fix it
Marked critical by County of Santa Clara Department of Environmental Health
Food-contact surfaces not cleaned or sanitized right
The department's words
K14 Food contact surfaces clean, sanitized
1. MAJOR. Active warewashing observed and chlorine sanitizer in the 3 compartment sink was measured at 0 ppm. Per employee, the dispenser is broken. [Corrective Action] Ensure chlorine sanitizer is maintained at 100 ppm. Repair the chlorine sanitizer dispenser. [Suitable Alternative] Employee manually added bleach into the sanitizing compartment. 2. MINOR. Grime and slime accumulation on the plastic panel in the ice machine. [Corrective Action] Thoroughly clean and sanitize.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Food Code 4-602.11
How can a restaurant or home fix this?
Clean first, then sanitize
- 1. Scrape off food.
- 2. Wash with detergent and warm water.
- 3. Rinse off the soap (soap weakens sanitizer).
From Food Code 4-603.16
When to clean food-contact surfaces
4 more steps in the full guide Read the free guide
Cleaning vs sanitizing, and sanitizer strengths
The full guide has 4 more parts. Sign up to open the full guide in the app.
Are you Nha Hotspot? Fix it
Not critical (5)
Floors, walls or ceilings need cleaning or repair
The department's words
K45 Floor, walls, ceilings: built,maintained, clean
Observed a large opening in the ceiling by the back door. [Corrective Action] Repair the ceiling and maintain in good condition.
Food Code 6-101.11
How can a restaurant or home fix this?
In CleanCleaver: Sweep and mop
Floors, walls and ceilings clean and in repair
In CleanCleaver: Sweep and mop
Are you Nha Hotspot? Fix it
The department's words
K01 Demonstration of knowledge; food safety certification
1. Lack of Food Safety Certificate. [Corrective Action] Food facilities that prepare, handle, or serve non-prepackaged potentially hazard foods shall have a valid Food Safety Certificate available for review at all times. 2. Employee Food Handler's Card not available for review. [Corrective Action] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.
No hot or cold water at a sink
The department's words
K21 Hot and cold water available
Hot water at the 3 compartment sink was measured at 109 degrees Fahrenheit. Observed the cold water knob not able to fully close. [Corrective Action] Hot water shall be provided at a minimum temperature of 120 degrees Fahrenheit. Repair the cold water knob.
Food Code 5-103.11
How can a restaurant or home fix this?
In CleanCleaver: Log hand sink and dish water temperatures
Hot and cold water at every sink
In CleanCleaver: Log hand sink and dish water temperatures
Are you Nha Hotspot? Fix it
Restroom not stocked or needs cleaning
The department's words
K43 Toilet facilities: properly constructed, supplied, cleaned
Lack of self-closing device on the restroom doors. [Corrective Action] Install self-closing device on the restroom doors.
Food Code 6-302.11
How can a restaurant or home fix this?
Check the restroom
- Soap, paper towels or a dryer, toilet paper and warm water at every restroom sink.
- The door closes by itself.
- After the toilet: wash in the restroom, then wash again at the kitchen sink.
From Food Code 6-301.11
Clean it on a schedule
5 more steps in the full guide Read the free guide
Restrooms, mops and rags
The full guide has 5 more parts. Sign up to open the full guide in the app.
Are you Nha Hotspot? Fix it
Sewage or wastewater not disposed of right
The department's words
K22 Sewage and wastewater properly disposed
Waste water at the mop sink is not draining. [Corrective Action] Ensure water is properly draining.
EarlierOct 30, 2025Routine inspection85 out of 100 (Green placard)
6 violations listed, 0 marked critical.
Not critical (6)
Floors, walls or ceilings need cleaning or repair
The department's words
K45 Floor, walls, ceilings: built,maintained, clean
1. All four walls in the kitchen are dirty. [Corrective Action] Clean the walls and maintain clean. 2. Heavy grime accumulation in the floor sink under the prep sink at the service area. [Corrective Action] Thoroughly clean and maintain clean.
Equipment in poor repair
The department's words
K35 Equipment, utensils: Approved, in good repair, adequate capacity
Rubber seal on the chest freezer observed separating from the lid. [Corrective Action] Repair or replace the seal.
Restroom not stocked or needs cleaning
The department's words
K43 Toilet facilities: properly constructed, supplied, cleaned
Lack of self-closing device on the restroom door by lotto machine. [Corrective Action] Install a self-closing device on the restroom door.
The department's words
K01 Demonstration of knowledge; food safety certification
Facility lack manager's Food Safety Certificate. [Corrective Action] Food facilities that prepare, handle, or serve non-prepackaged potentially hazard foods shall have a valid Food Safety Certificate available for review at all times.
The department's words
K23 No rodents, insects, birds, or animals
Rodent droppings observed on the cardboard boxes in the dry storage room. [Corrective Action] Clean areas of rodent droppings. Recommend obtaining pest control service.
Show 1 more
Food-contact surfaces not cleaned or sanitized right
The department's words
K14 Food contact surfaces clean, sanitized
1. Grime accumulation inside both ice machines. [Corrective Action] Thoroughly clean and sanitize inside both ice machines. Create a cleaning schedule for the ice machine. 2. Staining or old coffee residue observed in the cooler for ice storage at the service area. [Corrective Action] Thoroughly clean and sanitize the cooler.
EarlierJun 25, 2025Follow-up inspectionGreen placard
No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.
EarlierJun 18, 2025Routine inspection86 out of 100 (Green placard)
6 violations listed, 0 marked critical.
Not critical (6)
The department's words
K23 No rodents, insects, birds, or animals
Rat droppings observed on the floor under the water heater, on the floor under shelving in the back and side storage rooms. [Corrective Action] Thoroughly clean and maintain clean.
Floors, walls or ceilings need cleaning or repair
The department's words
K45 Floor, walls, ceilings: built,maintained, clean
1. Grime accumulation on all four walls in the kitchen. [Corrective Action] Thoroughly clean and maintain clean. 2. Heavy grime accumulation in the floor sink under the prep sink in the kitchen.
Utensils or dishes stored wet or unwashed
The department's words
K36 Equipment, utensils, linens: Proper storage and use
Handle of the ice scoop observed completely submerged under ice in the ice machine next to the beer tap dispensers. [Corrective Action] Store ice scoop so that handle does not touch ice.
No backflow test on file
The department's words
K41 Plumbing approved, installed, in good repair; proper backflow devices
Water leak on the drain pipe at the prep sink in the kitchen. [Corrective Action] Repair to stop the leak.
Restroom not stocked or needs cleaning
The department's words
K43 Toilet facilities: properly constructed, supplied, cleaned
Lack of self-closing device on the restroom door next to the ATM machine. [Corrective Action] Install self-closing device on the restroom door.
Show 1 more
The department's words
K01 Demonstration of knowledge; food safety certification
Lack of manager's Food Safety Certification. [Corrective Action] Obtain the manager's Food Safety Certificate.
EarlierFeb 5, 2025Follow-up inspectionGreen placard
1 violation listed, 0 marked critical.
Not critical (1)
The department's words
K23 No rodents, insects, birds, or animals
Observed old rodent droppings on the floor under the wire rack and under the water heater. [Corrective Action] Clean and sanitize areas of old rodent droppings.
EarlierJan 21, 2025Routine inspection81 out of 100 (Green placard)
6 violations listed, 1 marked critical.
Critical (1)
Marked critical by County of Santa Clara Department of Environmental Health
The department's words
K23 No rodents, insects, birds, or animals
1. MAJOR. Rodent dropping observed on the floor under the water heater, on canned food and plates in the dry storage room. [Corrective Action] A food facility shall be free of rodents and rodent droppings. Clean up areas where dropping were observed. [Suitable Alternative] Canned foods voluntarily discarded. Rodent droppings swept. 2. Observed customer dog in the dining room. [Corrective Action] No live animals may be allowed in a food facility, except in the following situations; decorative fish or shellfish in aquarium, animals intended for consumption if kept separated from other food and food contact surfaces, dogs under the control of on-duty uniformed law enforcement or private patrol, outdoor dining areas, and service animals.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Not critical (5)
Floors, walls or ceilings need cleaning or repair
The department's words
K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing
Observed gap under the back screen door and back door. [Corrective Action] Install device to prevent gaps larger than 1/4 inch.
Utensils or dishes stored wet or unwashed
The department's words
K36 Equipment, utensils, linens: Proper storage and use
Observed ice scoop submerged under ice in the ice machine in the storage room at the service area. [Corrective Action] Store the ice scoop in a clean and dry area.
Restroom not stocked or needs cleaning
The department's words
K43 Toilet facilities: properly constructed, supplied, cleaned
Lack of self-closing device on the restroom door next to the lotto machine. [Corrective Action] Install a self-closing device.
The department's words
K01 Demonstration of knowledge; food safety certification
1.Lack of Food Safety Certificate. [Corrective Action] Obtain the Food Safety Certificate. 2. Lack of Food Handler's Card. [Corrective Action] All employees shall have a Food Handler's Card.
Floors, walls or ceilings need cleaning or repair
The department's words
K45 Floor, walls, ceilings: built,maintained, clean
1.Grime and dust accumulation on all four walls in the kitchen. [Corrective Action] Thoroughly clean all the walls in the kitchen and maintain clean. 2. All floor sinks in the facility observed having grime accumulation. [Corrective Action] Thoroughly clean and maintain clean. 3. Accumulation of old food debris under the work table at the service area. [Corrective Action] Thoroughly clean and maintain clean.
Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)
What you can do
As a customer of Nha Hotspot, you can:
Learn how these get fixed
Free, step-by-step guides for each item.
- Pests seen inside: droppings Read the free guide
- Food-contact surfaces not cleaned or sanitized right Read the free guide
- Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
- No hot or cold water at a sink In CleanCleaver: Log hand sink and dish water temperatures
- Restroom not stocked or needs cleaning Read the free guide
Call Nha Hotspot
Ask for the manager. Nha Hotspot can only fix what it knows about.
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Families clean together. Chores and food dates for everyone at home.
Complain directly to the health department
We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)
When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.
About this record
Opens the county's own page for this place.
Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.
100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.
The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.
- Inspection type
- Follow-up inspection
- Result
- Green placard
- Source
- County of Santa Clara Department of Environmental Health
This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .
Information on this page may be out of date. Check the original source to confirm.