Restaurant Lookup Start your 25 days free

← Search restaurants in Santa Clara County

Pacific Catch Westcoast Fish House

Other food place · Palo Alto, CA

4 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

9 problems found · 3 marked critical · Routine county inspection · Aug 27, 2026

At the routine inspection on Aug 27, 2026. The latest visit, on Aug 31, 2026, was a follow-up inspection. No notes were taken at it.

Is that a lot?

Most food places here got 2 to 15 points taken off. Pacific Catch Westcoast Fish House got more than most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Pacific Catch Westcoast Fish House?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Food not cooked to the right temperature K10How to fixFix it
  2. Marked critical: Cooked food not cooled in time K09How to fixFix it
  3. Marked critical: Hot food below 135°F K07How to fixFix it

See all 9 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Pacific Catch Westcoast Fish House's team

Is this your place?

Welcome, Pacific Catch Westcoast Fish House. We'll walk through this together, one item at a time. To log the fixes, claim Pacific Catch Westcoast Fish House first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Pacific Catch Westcoast Fish House

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-401.11, Food Code 3-304.14, Food Code 6-501.112, Food Code 3-305.11.

Try it yourself

Fix and log it: Food not cooked to the right temperature

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Minimum inside temperatures

From Food Code 3-401.11

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Pacific Catch Westcoast Fish House

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From County of Santa Clara Department of Environmental Health · 4 inspections on record · Last checked Oct 6, 2026

The county visited 2 times in the last 12 months (1 routine, 1 follow-up).

Nice work, Pacific Catch Westcoast Fish House. At the follow-up four days later, the county listed no items still open.

You cleared the re-check in four days. We're proud of you.

Points taken off at each routine inspection
Jan 29, 2025: 11Oct 15, 2025: 18Aug 27, 2026: 37Follow-up visit, Aug 31, 202611183720252026

Every visit

  1. LatestAug 31, 2026Follow-up inspection

    No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.

    This one: a follow-up inspection on Aug 31, 2026. A follow-up visit re-checks earlier items. The last routine inspection was Aug 27, 2026: 63 out of 100 (Yellow placard).

  2. EarlierAug 27, 2026Routine inspection63 out of 100 (Yellow placard)

    9 violations listed, 3 marked critical.

    Critical (3)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Food not cooked to the right temperature

      The department's words

      K10 Proper cooking time & temperatures

      Measured final cooking temperature of salmon at 135F. [CA] [CA] Salmon/whole fish shall be cooked to a minimum internal temperature of 145F or above for 15 seconds. [COS] Chef was instructed to cook the salmon longer on the grill. Final cook temperature measured over 170F.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-401.11

      How can a restaurant or home fix this?

      Minimum inside temperatures

      • Probe the thickest part. The food must stay at the temperature for the hold time.
      • Poultry (chicken, turkey), stuffed meat, fish or pasta, stuffing with meat, hunted game: 165°F, instant
      • Ground meat and ground fish (burgers, sausage), eggs cooked to hold for later, injected or tenderized meat: 155°F for 17 seconds

      From Food Code 3-401.11

      Burgers: check every batch

      3 more steps in the full guide Read the free guide

      Cooking temperatures

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pacific Catch Westcoast Fish House? Fix it

    • Marked critical by County of Santa Clara Department of Environmental Health

      Cooked food not cooled in time

      The department's words

      K09 Proper cooling methods

      Measured 3 full covered container of ribs on shelf, trays of roasted cauliflower/mushrooms/quinoa in walk in cooler on mobile rack cooling at 45F. Measured trays of kimchee rice prepared this morning at 84F on mobile rack. [CA] After heating or hot holding, Potentially Hazardous Foods (PHFs) shall be cooled rapidly from 135°F to 70°F within 2 hours and from 70°F to 41°F within 4 hours. Approved cooling methods include: 1) Placing the food in shallow pans 2) Separating the food into thinner or smaller portions. Provide enough separation between cooling trays of food or provide an additional cooling rack, with no more than 2 inches high for solid food. [COS] Ribs were separated into sheet pans to cool on racks and shelves and trays were separated and placed on additional shelves. Cooling hand out provided.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.14

      How can a restaurant or home fix this?

      If you miss a stage

      • Missed stage 1 (not 70°F by 2 hours): reheat to 165°F and start over, or throw it out.
      • Missed stage 2 (not 41°F by 6 hours): throw it out.

      How to cool fast

      3 more steps in the full guide Read the free guide

      Cooling food in two stages

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pacific Catch Westcoast Fish House? Fix it

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      Measured chopped tuna in prep insert at prep unit across from cookline. [CA] Maintain potentially hazardous food 41F and below. Measured sushi rice in undercounter unit at 122F. [CA] Maintain potentially hazardous food 135F and above. Manager agreed to discard rice within 4 hours (at 3pm).

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.16(A)(1)

      How can a restaurant or home fix this?

      If food is out of range

      • Hot food below 135°F for less than 2 hours: reheat to 165°F.
      • Cold food above 41°F for less than 2 hours: chill it right away.
      • Unknown time or longer: throw it out.

      Which foods need temperature control (TCS)

      3 more steps in the full guide Read the free guide

      Hot and cold holding

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pacific Catch Westcoast Fish House? Fix it

    Not critical (6)

    • Wiping cloths left out of sanitizer

      The department's words

      K40 Wiping cloths: properly used, stored

      Wiping cloths noted on prep counters. [CA] Store wiping cloths in sanitizer solution between uses.

      Food Code 3-304.14

      How can a restaurant or home fix this?

      Keep the bucket strong

      • Wet cloths sit in sanitizer between uses: chlorine 50–99 ppm, or quat at label strength.
      • Test with the cloths in the bucket when you mix it and every 2 hours.
      • Remake it at once if it tests low or has food or dirt in it. Never just add more sanitizer to a dirty bucket.

      From Food Code 3-304.14

      Keep cloths apart

      3 more steps in the full guide Read the free guide

      Wiping cloths and sanitizer buckets

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pacific Catch Westcoast Fish House? Fix it

    • Pests seen inside: fruit flies

      The department's words

      K23 No rodents, insects, birds, or animals

      Observed a hole/gap noted in ceiling where pipes exit and slight opening of ceiling panel. [CA] Seal all holes and gaps to prevent entrance of vermin. A few fruit flies noted. [CA] Continue to eliminate the fruit flies.

      Food Code 6-501.111

      How can a restaurant or home fix this?

      What to do

      • Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
      • Flies or ants in food areas: act within 24 hours.
      • Insects in food: throw that food out and check the stock around it.

      From Food Code 6-501.112

      What NOT to do

      3 more steps in the full guide Read the free guide

      Signs of pests and what to do

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pacific Catch Westcoast Fish House? Fix it

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Unlabeled bulk bins (rice, brown rice, sugar) noted. [CA] Label each container with ingredient name.

      Food Code 3-305.11

      How can a restaurant or home fix this?

      Where food may never be stored

      • Keep food at least 6 inches off the floor.
      • Never in restrooms, locker or dressing rooms, garbage rooms, or mechanical rooms (furnace, water heater, electrical).
      • Never under stairs, or under sewer lines, leaking water lines or fire sprinkler lines.

      From Food Code 3-305.11

      Top to bottom

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pacific Catch Westcoast Fish House? Fix it

    • Raw food not kept apart from ready-to-eat food

      The department's words

      K27 Food separated and protected

      Observed raw shrimp above tofu and crispy batter in walk in cooler. [CA] Store ready to eat foods above raw seafood/chicken. [COS]

      Food Code 3-302.11

      How can a restaurant or home fix this?

      Top to bottom

      • 1. Top: ready-to-eat food (salads, desserts, cut fruit, cooked leftovers, deli meat, cheese, drinks)
      • 2. Raw fish and seafood (cooked to 145°F)
      • 3. Whole cuts of beef, pork and lamb; raw shell eggs (145°F)

      From Food Code 3-302.11

      Keep raw meat types apart

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pacific Catch Westcoast Fish House? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Pacific Catch Westcoast Fish House? Fix it

    Show 1 more
    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      Observed leaky faucets at the 2 comp prep sink, 3 comp sink (main dish area) and hand sink next to the food prep sink. [CA] Repair the sink.

      Food Code 5-205.15

      How can a restaurant or home fix this?

      In CleanCleaver: Backflow device test

      Backflow test on file

      In CleanCleaver: Backflow device test

      Fix and log it now

      Are you Pacific Catch Westcoast Fish House? Fix it

  3. EarlierOct 15, 2025Routine inspection82 out of 100 (Green placard)

    7 violations listed, 0 marked critical.

    Not critical (7)

    • Wiping cloths left out of sanitizer

      The department's words

      K40 Wiping cloths: properly used, stored

      A few wiping cloths noted on prep tables. [CA] When not in use, store in red sanitizer bucket.

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      A few food handler cards have expired. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

    • Thermometer missing or reading wrong

      The department's words

      K39 Thermometers provided, accurate

      Unable to locate thermometer for sushi/poke prep unit. [CA] Provide a thermometer.

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      A pool of water is collecting inside sushi/poke prep unit. [CA] Keep equipment in good repair.

    • Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      Measured white fish and shrimp between 43-45F in seafood prep unit next to fryer. [CA] Maintain cold potentially hazardous food 41F and below.

    Show 2 more
    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Lack of paper towels at hand sink next to seafood fryer/prep station. [CA] Keep dispenser stocked at all times.

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      Measured water at hand sink next to seafood fryer/prep station at 73F. Water pressure for hot/cold water is very low. [CA] Maintain a minimum of 100F warm water, water shall be of adequate pressure at all times. Manager put in a work order for this during inspection.

  4. EarlierJan 29, 2025Routine inspection89 out of 100 (Green placard)

    4 violations listed, 0 marked critical.

    Not critical (4)

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Hot water at hand sink next to batter station was turned off due to a pipe leak. [CA] Repair leak and ensure hand sink is operable at all times. Note- hot water was available once it was turned back on. Lack of hand soap at the hand sink at the bar. [CA] Provide soap and locate it next to the hand sink. [COS]

    • Shellfish tags or fish freezing records missing

      The department's words

      K16 Compliance with shell stock tags, condition, display

      Shellfish tags for clams were not in chronological order. [CA] Maintain shellstock tags in chronological order correlated to the date of date the shellstock are sold or served.

    • Utensils or dishes stored wet or unwashed

      The department's words

      K36 Equipment, utensils, linens: Proper storage and use

      Observed knives stored in room temperature water at miso soup/prep station. [CA] Store utensils in ice water, 41F and below or in hot water 135F and above between uses.

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      One expired food handler card noted. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Pacific Catch Westcoast Fish House, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Let Pacific Catch Westcoast Fish House know

    Ask for the manager. Pacific Catch Westcoast Fish House can only fix what it knows about.

    The department lists no phone for this place.

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Pacific Catch Westcoast Fish House?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Follow-up inspection
Result
Green placard
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Pacific Catch Westcoast Fish House

When was Pacific Catch Westcoast Fish House last inspected?

The county last inspected Pacific Catch Westcoast Fish House on Aug 31, 2026. It was a follow-up inspection.

What did the county find at Pacific Catch Westcoast Fish House?

The county listed no violations on Aug 31, 2026.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Aug 31, 2026, the county marked none as critical.