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Pho Banh Mi P1

Other food place · Palo Alto, CA

4 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

2 problems found · Routine county inspection · May 16, 2025

Is that a lot?

Too few food places here for ranges. Colours show points.

Most food places here got 2 to 15 points taken off. Pho Banh Mi P1 got more than most. That's from the last routine visit, on Feb 5, 2025.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Pho Banh Mi P1?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Equipment in poor repair K35How to fixFix it
  2. Floors, walls or ceilings need cleaning or repair K44How to fixFix it

See all 2 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Pho Banh Mi P1's team

Is this your place?

Welcome, Pho Banh Mi P1. We'll walk through this together, one item at a time. To log the fixes, claim Pho Banh Mi P1 first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Pho Banh Mi P1

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 6-501.112, Food Code 2-301.15, Food Code 6-501.111, Food Code 3-302.11.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

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Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

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What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

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CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

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Inspections

From County of Santa Clara Department of Environmental Health · 4 inspections on record · Last checked Oct 6, 2026

The county lists no visits in the last 12 months.

Every visit

  1. LatestMay 16, 2025Routine inspectionGreen placard

    This one: Green placard, inspected May 16, 2025.

    2 violations listed, 0 marked critical.

    Not critical (2)

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Observed grease build up on sides of cooking equipment and inside prep refrigeration units. Debris noted inside and outside of soap dispenser next to 3 compartment sink. [CA] Clean and sanitize equipment thoroughly.

      Food Code 4-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Look over the equipment; report anything broken

      Equipment in good repair

      In CleanCleaver: Look over the equipment; report anything broken

      Fix and log it now

      Are you Pho Banh Mi P1? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Observed white pipe on wall close to ceiling that has a hole. [CA] Seal all holes/openings to prevent entrance of vermin.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Pho Banh Mi P1? Fix it

  2. EarlierFeb 10, 2025Follow-up inspectionGreen placard

    No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.

  3. EarlierFeb 8, 2025Follow-up inspectionRed placard

    1 violation listed, 0 marked critical.

    Not critical (1)

    • Pests seen inside: droppings

      The department's words

      K23 No rodents, insects, birds, or animals

      Observed rodent droppings in following locations: At front on floor near pressurized cylinder and under counter refrigerator. Crevice between green cabinet and under counter refrigerator. Under two door freezer near mop sink. Droppings under back two freezer appeared to be fresh. [CA] The premises of each food facility shall be kept free of vermin. A food facility shall not operate when there is a vermin infestation that has resulted in the contamination of food contact surfaces, food packaging, utensils, food equipment, or adulteration of food(s). The food facility shall cease operation of the food facility immediately. The food facility shall remain closed until: there is no longer evidence of a vermin infestation; all contaminated surfaces have been cleaned and sanitized; and contributing factors such as cleaning, repairs, and the elimination of harborages have been resolved.

  4. EarlierFeb 5, 2025Routine inspection45 out of 100 (Red placard)

    14 violations listed, 4 marked critical.

    Critical (4)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Pests seen inside: droppings

      The department's words

      K23 No rodents, insects, birds, or animals

      Observed several rodent droppings throughout the facility: - inside green cabinets (front of house) - in hallway under sinks and between equipment from ice machine leading to the back kitchen - in kitchen near the cook line, 3 comp sink, across from mop sink, below the 2 door freezer next to mop sink Observed rodent rub marks along the electrical lines along the walls toward the ceiling. [CA] Clean and sanitize the entire front area and back kitchen. Move all equipment, including refrigeration units, tables so that you can clean underneath equipment. Clean and sanitize with bleach solution all of the shelving, tables, bottom of tables, food containers. Contact a pest control service to provide frequent service to eliminate rodent infestation and provide service reports for review. Set traps in in front areas (cabinets etc) and under 3 comp sink, cookline, in all corners, near back door and outside the front and back of the facility.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Hand sink in the back prep area was found to have hot/cold water turned off, with no soap or paper towels. No paper towel dispenser noted. Hand sink is hanging off of the wall and is not flushed to the wall. Hand sink across from the cash register has a leak and water is spraying out of the faucet when turned on. Hand sink in the front area across from the blender station has a leak and the wooden cabinet that is part of the sink is rotting and in disrepair. [CA] Replace the hand sink in the back prep area with a new one and ensure it is flush with the wall. Replace the hand sink faucet across from the register. Replace the hand sink with a new one and the entire cabinet/wooden frame. Submit the manufacturer specification sheet to [email] for review.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by County of Santa Clara Department of Environmental Health

      Food in poor condition

      The department's words

      K13 Food in good condition, safe, unadulterated

      Observed the following adulterated/contaminated food: - blood on packages of cooked noodles inside the 2 door upright unit - a package of dry rice vermicelli with naw marks from a rodent - dirt and debris in interior panel of ice machine (no cover on ice machine) where the dirt was contacting the ice used for beverages -fruit flies on raw ginger and onions in an open container on the shelf [CA] All food shall be pure and free from adulteration and spoilage, protected from dirt, vermin, unnecessary handling, droplet contamination, overhead leakage, or other environmental sources of contamination; shall otherwise be fully fit for human consumption.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by County of Santa Clara Department of Environmental Health

      No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      Hot water at 3 compartment sink measured at 88F. Hot/cold water was turned off at the food prep sink next to stove because the both hot/cold faucet could not turn off the water. Warm water at hand sinks ( including restroom) measured at 84F-88F. [CA] Maintain a minimum of 120F at the 3 compartment sink and food prep sink. Maintain a minimum of 100F water temperature at the hand sinks

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (10)

    • Permits available

      The department's words

      K49 Permits available

      There is an outstanding balance and facility is operating without a valid permit. [CA] A current health permit is required to operate. [COS] Owner paid for the permit on site online during inspection.

    • Raw food not kept apart from ready-to-eat food

      The department's words

      K27 Food separated and protected

      Observed raw beef/raw chicken above containers of broth in upright unit. [CA] Store raw meat below ready to eat food (broth containers, vegetables). Label each shelf with a name tag for raw chicken/beef and ready to eat food/produce. Refer to sticker on refrigerator door.

    • Food-contact surfaces not cleaned or sanitized right

      The department's words

      K14 Food contact surfaces clean, sanitized

      Observed meat slicer with food debris. [CA] Clean and sanitize the meat slicer.

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Broken door handle on 2 door upright unit, door gaskets are loose and in disrepair in refrigerators. The electric warmer across from the microwave had a water bath that measured 127F on the high setting. REPEAT VIOLATION. [CA] Remove the unit from this facility and replace with a new one. Submit manufacturer specification sheet to [email] for prior approval. Inoperable food prep sink, the hot/cold faucet does not work so employees shut off the water supply to this sink. [CA] Replace the entire sink/faucet and provide a food prep sink with an attached single drainboard with a faucet. Submit manufacturer specification sheet to [email] for prior approval.

    • Sewage or wastewater not disposed of right

      The department's words

      K22 Sewage and wastewater properly disposed

      The mop sink is clogged and unable to drain. [CA] Repair the mop sink to ensure wastewater is properly disposed of. Note- all other floor sinks are operable and draining.

    Show 5 more
    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Observed large windows, front door and back door wide open. Observed wire mesh above back door with rodent hair. The rodents are entering through the top gap at the door. [CA] Permanently lock the windows. Replace entire screen door and wooden/metal door to eliminate gaps. There are several unused equipment at back of facility (table, shelving, employee lockers, bowls etc). [CA]Remove ALL equipment from the back area to prevent harborage/attraction of rodents.

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Observed open packages of dry goods. Lack of commercial food containers to store dry ingredients. [CA] Provide commercial dry ingredient bulk bins to store noodles, spices. Label bins with ingredient name.

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      Unable to locate food handler cards. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

    • Shelves and surfaces need cleaning

      The department's words

      K33 Nonfood contact surfaces clean

      Observed heavy mold like black debris inside the mopsink. [CA] Clean the mopsink.

    • Dish sink or dish machine not set up right

      The department's words

      K34 Warewash facilities: installed/maintained; test strips

      Lack of chlorine test strips. [CA] Provide chlorine test strips.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Pho Banh Mi P1, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Equipment in poor repair In CleanCleaver: Look over the equipment; report anything broken
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop

    Open the steps here

  2. Call Pho Banh Mi P1

    Ask for the manager. Pho Banh Mi P1 can only fix what it knows about.

    Call Pho Banh Mi P1: (650) 384-6614

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Pho Banh Mi P1?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
Green placard
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Pho Banh Mi P1

When was Pho Banh Mi P1 last inspected?

The county last inspected Pho Banh Mi P1 on May 16, 2025. It was a routine inspection.

What did the county find at Pho Banh Mi P1?

The county listed 2 violations on May 16, 2025: Equipment in poor repair and Floors, walls or ceilings need cleaning or repair.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On May 16, 2025, the county marked none as critical.