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Pho Vi Hoa Restaurant

Other food place · Los Altos, CA

4 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

4 problems found · Routine county inspection · Mar 4, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Pho Vi Hoa Restaurant got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Pho Vi Hoa Restaurant?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Restroom not stocked or needs cleaning K43How to fixFix it
  2. Hand sink not ready to use K06How to fixFix it
  3. No backflow test on file K41How to fixFix it

See all 4 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Pho Vi Hoa Restaurant's team

Is this your place?

Welcome, Pho Vi Hoa Restaurant. We'll walk through this together, one item at a time. To log the fixes, claim Pho Vi Hoa Restaurant first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Pho Vi Hoa Restaurant

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 6-301.11, Food Code 2-301.15, Food Code 3-501.19, Food Code 3-302.11.

Try it yourself

Fix and log it: Restroom not stocked or needs cleaning

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Check the restroom

From Food Code 6-301.11

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Pho Vi Hoa Restaurant

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Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

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Inspections

From County of Santa Clara Department of Environmental Health · 4 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Fewer points taken off than last time (13 → 10). That takes a team.

Points taken off at each routine inspection
Nov 15, 2024: 18Sep 12, 2025: 13Mar 4, 2026: 10Follow-up visit, Oct 8, 202518131020242026

Every visit

  1. LatestMar 4, 2026Routine inspection90 out of 100 (Green placard)

    This one: 90 out of 100 (Green placard), inspected Mar 4, 2026.

    4 violations listed, 0 marked critical.

    Not critical (4)

    • Restroom not stocked or needs cleaning

      The department's words

      K43 Toilet facilities: properly constructed, supplied, cleaned

      loose toilet and urinal flushing not working in men's restroom [CA]maintain restroom fixtures in good repair

      Food Code 6-302.11

      How can a restaurant or home fix this?

      Check the restroom

      • Soap, paper towels or a dryer, toilet paper and warm water at every restroom sink.
      • The door closes by itself.
      • After the toilet: wash in the restroom, then wash again at the kitchen sink.

      From Food Code 6-301.11

      Clean it on a schedule

      5 more steps in the full guide Read the free guide

      Restrooms, mops and rags

      The full guide has 5 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pho Vi Hoa Restaurant? Fix it

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      kitchen handsink covered with a tray [CA]handsinks should be available at all time

      Food Code 5-205.11

      How can a restaurant or home fix this?

      Hand sinks are for hands only

      • Wash only at a handwashing sink.
      • Never wash hands in the dish sink, a food prep sink, a mop sink, or a drink cooler.
      • Never dump drinks, rinse utensils or fill pitchers at the hand sink.

      From Food Code 2-301.15

      Soap and hand sanitizer

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pho Vi Hoa Restaurant? Fix it

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      2 compartment sink leaking [CA]maintain plumbing in good repair

      Food Code 5-205.15

      How can a restaurant or home fix this?

      In CleanCleaver: Backflow device test

      Backflow test on file

      In CleanCleaver: Backflow device test

      Fix and log it now

      Are you Pho Vi Hoa Restaurant? Fix it

    • Time as a control not marked or logged

      The department's words

      K08 Time as a public health control; procedures & records

      spring rolls stored in plastic container without time control [CA]properly monitor perishable food at room temperature with timer and record logs etc etc

      Food Code 3-501.19

      How can a restaurant or home fix this?

      The 4-hour option

      • Start with food at 41°F or below, or 135°F or above.
      • Mark the container with the discard time: 4 hours after it left temperature control.
      • Cook and serve, serve, or throw it out by that time.
      • Throw out any container with no time marked.

      From Food Code 3-501.19

      The 6-hour option (cold food only)

      2 more steps in the full guide Read the free guide

      Time as a public health control (the 4-hour rule)

      The full guide has 2 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pho Vi Hoa Restaurant? Fix it

  2. EarlierOct 8, 2025Follow-up inspectionGreen placard

    No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.

  3. EarlierSep 12, 2025Routine inspection87 out of 100 (Green placard)

    6 violations listed, 0 marked critical.

    Not critical (6)

    • Restroom not stocked or needs cleaning

      The department's words

      K43 Toilet facilities: properly constructed, supplied, cleaned

      loose toilet in men's restroom [CA]properly secure loose toilet

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      back door open [CA]keep doors closed to prevent pest entry or install screen doors

    • Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      shrimp in 3 door prep table cooler next to 2 comp sink at 47F [CA]maintain perishable food under 41F (or 45F for dairy products)

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      handsink leaking [CA]maintain plumbing in good repair

    • Thermometer missing or reading wrong

      The department's words

      K39 Thermometers provided, accurate

      no probe thermometer [CA]obtain an approved probe thermometer

    Show 1 more
    • Hood filters need cleaning

      The department's words

      K38 Adequate ventilation/lighting; designated areas, use

      grime build up on ventilation hood filters [CA]maintain vent hood filters free of grime build up

  4. EarlierNov 15, 2024Routine inspection82 out of 100 (Green placard)

    6 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      Fried garlic in oil was measured at 72 degrees Fahrenheit at the cookline. [Corrective Action] Do not store fried garlic in oil. Separate the garlic from the oil or store the fried garlic in oil in refrigeration. [Suitable Alternative] Fried garlic in oil was discarded.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (5)

    • Shelves and surfaces need cleaning

      The department's words

      K33 Nonfood contact surfaces clean

      Heavy dust on the fan guards in the restrooms. [Corrective Action] Thoroughly clean and maintain clean.

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Observed an unused broken single door upright cooler stored in the back area by the back door. [Corrective Action] Remove unused broken equipments from the premise.

    • Restroom not stocked or needs cleaning

      The department's words

      K43 Toilet facilities: properly constructed, supplied, cleaned

      Roll of toilet paper not stored inside of the toilet paper dispenser in the men's restroom. [Corrective Action] Store the toilet paper in the toilet paper dispenser.

    • Permits available

      The department's words

      K49 Permits available

      -------------------------------------------------- 48 HOUR NOTICE -------------------------------------------------- Our records indicate this facility is operating without a valid permit and has a delinquent account. Your balance due is $ 2,153.75. Payment must be made immediately to DEH at the address at the top of this report or via our website at www.Ehinfo.org. A facility that submits payment of the outstanding balance within 48 hours (2 business days) of this notice will be issued and mailed an operating permit by this department. Failure to comply within 48 hours will result in facility closure and additional enforcement, including but not limited to reinspection(s) and additional cost recovery fees. A facility found to be in continued operation without a permit may incur a penalty of three (3) times the operating permit fee, and fee(s) for re-inspection(s) charged at the current hourly rate approved by the Santa Clara County Board of Supervisors. Penalties and fees incurred due to enforcement activities must be paid in full prior to the issuance of an operating permit.

    • Raw food not kept apart from ready-to-eat food

      The department's words

      K27 Food separated and protected

      1. Observed ready-to-eat salads in colanders stored next to a puddle of blood in the 2 door upright cooler in the kitchen. Salads were not contaminated. [Corrective Action] Store read-to-eat foods above raw meat. [Corrected on Site] Employee moved the salads to the upper shelves. 2. Observed bags of carrots and chicken in plastic containers stored on the floor in the walk-in cooler. Observed containers of broth stored on the floor in the walk-in freezer. [Corrective Action] Store all foods at least 6 inches above the floor on approved shelving.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Pho Vi Hoa Restaurant, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Call Pho Vi Hoa Restaurant

    Ask for the manager. Pho Vi Hoa Restaurant can only fix what it knows about.

    Call Pho Vi Hoa Restaurant: (650) 947-1290

  3. Share this page

  4. Use CleanCleaver at home

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    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Pho Vi Hoa Restaurant?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
90 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Pho Vi Hoa Restaurant

When was Pho Vi Hoa Restaurant last inspected?

The county last inspected Pho Vi Hoa Restaurant on Mar 4, 2026. It was a routine inspection.

What did the county find at Pho Vi Hoa Restaurant?

The county listed 4 violations on Mar 4, 2026: Restroom not stocked or needs cleaning; Hand sink not ready to use; and No backflow test on file, and 1 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Mar 4, 2026, the county marked none as critical.