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Pinewood School - Upper Campus

Other food place · Los Altos Hills, CA

4 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

2 problems found · 1 marked critical · Routine county inspection · Feb 12, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Pinewood School - Upper Campus got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Pinewood School - Upper Campus?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Time as a control not marked or logged K08How to fixFix it
  2. Food on the floor or under drips K30How to fixFix it

See all 2 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Pinewood School - Upper Campus' team

Is this your place?

Welcome, Pinewood School - Upper Campus. We'll walk through this together, one item at a time. To log the fixes, claim Pinewood School - Upper Campus first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Pinewood School - Upper Campus

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-501.19, Food Code 3-305.11, Food Code 2-301.15.

Try it yourself

Fix and log it: Time as a control not marked or logged

A practice run. Nothing is saved. Tap each step when it's done.

0 of 4 done

The 4-hour option

From Food Code 3-501.19

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Pinewood School - Upper Campus

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

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Inspections

From County of Santa Clara Department of Environmental Health · 4 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Fewer points taken off than last time (11 → 10). That takes a team.

Points taken off at each routine inspection
Mar 6, 2025: 0Oct 3, 2025: 11Feb 12, 2026: 10Follow-up visit, Oct 10, 20250111020252026

Every visit

  1. LatestFeb 12, 2026Routine inspection90 out of 100 (Green placard)

    This one: 90 out of 100 (Green placard), inspected Feb 12, 2026.

    2 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Time as a control not marked or logged

      The department's words

      K08 Time as a public health control; procedures & records

      Time logs were not available for food items. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review. [SA] Reviewed the food transportation log and allowed for TPHC to begin when items were delivered.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 3-501.19

      How can a restaurant or home fix this?

      The 4-hour option

      • Start with food at 41°F or below, or 135°F or above.
      • Mark the container with the discard time: 4 hours after it left temperature control.
      • Cook and serve, serve, or throw it out by that time.
      • Throw out any container with no time marked.

      From Food Code 3-501.19

      The 6-hour option (cold food only)

      2 more steps in the full guide Read the free guide

      Time as a public health control (the 4-hour rule)

      The full guide has 2 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pinewood School - Upper Campus? Fix it

    Not critical (1)

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Facility was operating their prepackaged food service under an overhead canopy. [CA] Food or food related equipment shall be stored in an approved fully enclosed food facility. Ensure to operate the prepackaged operation in an enclosed location.

      Food Code 3-305.11

      How can a restaurant or home fix this?

      Where food may never be stored

      • Keep food at least 6 inches off the floor.
      • Never in restrooms, locker or dressing rooms, garbage rooms, or mechanical rooms (furnace, water heater, electrical).
      • Never under stairs, or under sewer lines, leaking water lines or fire sprinkler lines.

      From Food Code 3-305.11

      Top to bottom

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pinewood School - Upper Campus? Fix it

  2. EarlierOct 10, 2025Follow-up inspectionGreen placard

    No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.

  3. EarlierOct 3, 2025Routine inspection89 out of 100 (Green placard)

    2 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      No hand soap provided at dispenser at the only hand wash station. [CA]: Hand soap shall be provided in a permanently installed dispenser at all hand wash stations at all times. [COS]: Hand soap was provided in dispenser.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (1)

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      No food safety manager certificate provided. [CA]: Provide proof of a valid food safety manager certification. Food facilities that prepare, handle, or serve non-prepackaged Potentially Hazardous Food shall have a valid food safety manager certificate available on site for review at all times.

  4. EarlierMar 6, 2025Routine inspection100 out of 100 (Green placard)

    No violations listed in the data.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Pinewood School - Upper Campus, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Call Pinewood School - Upper Campus

    Ask for the manager. Pinewood School - Upper Campus can only fix what it knows about.

    Call Pinewood School - Upper Campus: (650) 209-3010

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Pinewood School - Upper Campus?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
90 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Pinewood School - Upper Campus

When was Pinewood School - Upper Campus last inspected?

The county last inspected Pinewood School - Upper Campus on Feb 12, 2026. It was a routine inspection.

What did the county find at Pinewood School - Upper Campus?

The county listed 2 violations on Feb 12, 2026: Time as a control not marked or logged and Food on the floor or under drips.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Feb 12, 2026, the county marked 1 as critical.