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Pizza Guys

Other food place · Palo Alto, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

5 problems found · Routine county inspection · May 11, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Pizza Guys got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Pizza Guys?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Pests seen inside: fruit flies K23How to fixFix it
  2. No backflow test on file K41How to fixFix it
  3. No person in charge on duty K01How to fixFix it

See all 5 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Pizza Guys' team

Is this your place?

Welcome, Pizza Guys. We'll walk through this together, one item at a time. To log the fixes, claim Pizza Guys first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Pizza Guys

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 6-501.112, Food Code 4-603.16.

Try it yourself

Fix and log it: Pests seen inside: fruit flies

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

What to do

From Food Code 6-501.112

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Pizza Guys

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

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Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Points taken off at each routine inspection
May 28, 2025: 5May 11, 2026: 1351320252026

Every visit

  1. LatestMay 11, 2026Routine inspection87 out of 100 (Green placard)

    This one: 87 out of 100 (Green placard), inspected May 11, 2026.

    5 violations listed, 0 marked critical.

    Not critical (5)

    • Pests seen inside: fruit flies

      The department's words

      K23 No rodents, insects, birds, or animals

      Observed numerous dead and some live fruit flies at the front service area, janitorial, and warewashing areas. [CA] Food facility shall be kept free of non-disease carrying insects, weevils, ants, gnats, and fruit flies.

      Food Code 6-501.111

      How can a restaurant or home fix this?

      What to do

      • Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
      • Flies or ants in food areas: act within 24 hours.
      • Insects in food: throw that food out and check the stock around it.

      From Food Code 6-501.112

      What NOT to do

      3 more steps in the full guide Read the free guide

      Signs of pests and what to do

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pizza Guys? Fix it

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      The valve for the hot water line at the three compartment sink is unable to fully close. [CA] Repair plumbing fixture and maintain in clean and good repair.

      Food Code 5-205.15

      How can a restaurant or home fix this?

      In CleanCleaver: Backflow device test

      Backflow test on file

      In CleanCleaver: Backflow device test

      Fix and log it now

      Are you Pizza Guys? Fix it

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      Food handler cards for all food workers were unavailable for review at the time of inspection. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

    • Signs posted; last inspection report available

      The department's words

      K47 Signs posted; last inspection report available

      The current health permit was not observed posted at the time of inspection. Mailing address was verified to be correct at this time. [CA] The health permit issued by this department shall be posted in a conspicuous place in the food facility.

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      The lowest water temperature at the three compartment sink measured at 102F when fully opening the cold water through the mixing valve. Also see violation K41. [CA] An adequate, protected, pressurized, potable supply of hot water and cold water shall be provided.

      Food Code 5-103.11

      How can a restaurant or home fix this?

      In CleanCleaver: Log hand sink and dish water temperatures

      Hot and cold water at every sink

      In CleanCleaver: Log hand sink and dish water temperatures

      Fix and log it now

      Are you Pizza Guys? Fix it

  2. EarlierMay 28, 2025Routine inspection95 out of 100 (Green placard)

    2 violations listed, 0 marked critical.

    Not critical (2)

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      Observed the handwash sink in the front preparation area is slow draining. [CA] Repair plumbing fixture to ensure adequate drainage and facilitate proper handwashing.

    • Food-contact surfaces not cleaned or sanitized right

      The department's words

      K14 Food contact surfaces clean, sanitized

      Observed employee dipping dishes into sanitizer and immediately moving to the drainboard of 3-compartment sink without making adequate contact time. [CA] Manual sanitization shall be accomplished in the final sanitizing rinse by contacting a quaternary ammonium solution of 200 PPM concentration for at least 60 seconds.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Pizza Guys, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Pests seen inside: fruit flies Read the free guide
    • No backflow test on file In CleanCleaver: Backflow device test
    • No hot or cold water at a sink In CleanCleaver: Log hand sink and dish water temperatures

    Open the steps here

  2. Call Pizza Guys

    Ask for the manager. Pizza Guys can only fix what it knows about.

    Call Pizza Guys: (650) 304-0400

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Pizza Guys?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
87 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Pizza Guys

When was Pizza Guys last inspected?

The county last inspected Pizza Guys on May 11, 2026. It was a routine inspection.

What did the county find at Pizza Guys?

The county listed 5 violations on May 11, 2026: Pests seen inside: fruit flies; No backflow test on file; and No person in charge on duty, and 2 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On May 11, 2026, the county marked none as critical.