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Pizza My Heart

Other food place · Los Gatos, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

1 problem found · Routine county inspection · Sep 22, 2025

Is that a lot?

Most food places here got 2 to 15 points taken off. Pizza My Heart got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Pizza My Heart?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. No backflow test on file K41How to fixFix it

See all 1 item ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Pizza My Heart's team

Is this your place?

Welcome, Pizza My Heart. We'll walk through this together, one item at a time. To log the fixes, claim Pizza My Heart first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Pizza My Heart

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 4-603.16.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Pizza My Heart

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county lists no visits in the last 12 months.

Fewer points taken off than last time (10 → 2). That takes a team.

Points taken off at each routine inspection
Nov 18, 2024: 10Sep 22, 2025: 210220242025

Every visit

  1. LatestSep 22, 2025Routine inspection98 out of 100 (Green placard)

    This one: 98 out of 100 (Green placard), inspected Sep 22, 2025.

    1 violation listed, 0 marked critical.

    Not critical (1)

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      At the 3 compartment warewashing sink, the hot water faucet valve does not turn off. [CA] Repair plumbing fixture and maintain in clean and good repair.

      Food Code 5-205.15

      How can a restaurant or home fix this?

      In CleanCleaver: Backflow device test

      Backflow test on file

      In CleanCleaver: Backflow device test

      Fix and log it now

      Are you Pizza My Heart? Fix it

  2. EarlierNov 18, 2024Routine inspection90 out of 100 (Green placard)

    4 violations listed, 0 marked critical.

    Not critical (4)

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      At the handwash station, observed hot water was turned off. Observed hot water is continuously leaking/running from the faucet after turned on from the supply line. [CA] Ensure hot water is provided at handwash stations between 100F and 108F at all times to allow for proper handwashing. Provide repairs to supply line/faucet to prevent leaks.

    • Food-contact surfaces not cleaned or sanitized right

      The department's words

      K14 Food contact surfaces clean, sanitized

      At the 3 compartment sink, measured 100 PPM quaternary ammonia sanitizer in the sanitizing compartment. [CA] Ensure quaternary ammonia sanitizer is maintained at 200 PPM to allow for proper cleaning and sanitizing of utensils and equipment.

    • No backflow test on file

      The department's words

      K41 Plumbing approved, installed, in good repair; proper backflow devices

      At the 3 compartment sink, observed hot water knob does not allow for hot water to be fully turned off. [CA] Ensure hot water knob is repaired and properly installed.

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      At the front counter, at the pizza service area, observed displays on several timers are non-fully functioning. [CA] Ensure timers are replaced to allow for use and proper maintenance of sliced pizzas under TPHC.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Pizza My Heart, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • No backflow test on file In CleanCleaver: Backflow device test

    Open the steps here

  2. Call Pizza My Heart

    Ask for the manager. Pizza My Heart can only fix what it knows about.

    Call Pizza My Heart: (408) 395-8834

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Pizza My Heart?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
98 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Pizza My Heart

When was Pizza My Heart last inspected?

The county last inspected Pizza My Heart on Sep 22, 2025. It was a routine inspection.

What did the county find at Pizza My Heart?

The county listed 1 violation on Sep 22, 2025: No backflow test on file.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Sep 22, 2025, the county marked none as critical.