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Pizza My Heart

Other food place · San Jose, CA

4 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

2 problems found · Routine county inspection · Jun 10, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Pizza My Heart got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Pizza My Heart?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Pests seen inside: flies K23How to fixFix it
  2. Floors, walls or ceilings need cleaning or repair K44How to fixFix it

See all 2 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Pizza My Heart's team

Is this your place?

Welcome, Pizza My Heart. We'll walk through this together, one item at a time. To log the fixes, claim Pizza My Heart first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Pizza My Heart

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 6-501.112, Food Code 6-501.111, Food Code 3-501.19.

Try it yourself

Fix and log it: Pests seen inside: flies

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

What to do

From Food Code 6-501.112

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim Pizza My Heart

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

25 days free. Cancel anytime.

Inspections

From County of Santa Clara Department of Environmental Health · 4 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Fewer points taken off than last time (8 → 5). That takes a team.

Points taken off at each routine inspection
Oct 7, 2024: 24Aug 11, 2025: 8Jun 10, 2026: 5Follow-up visit, Oct 16, 2024248520242026

Every visit

  1. LatestJun 10, 2026Routine inspection95 out of 100 (Green placard)

    This one: 95 out of 100 (Green placard), inspected Jun 10, 2026.

    2 violations listed, 0 marked critical.

    Not critical (2)

    • Pests seen inside: flies

      The department's words

      K23 No rodents, insects, birds, or animals

      1. Found a DEAD fly on hand wash station at front service line. 2. Found several flies throughout food facility. [CA] Each food facility shall be free of pest such as flies. Provide approved pest control services.

      Food Code 6-501.111

      How can a restaurant or home fix this?

      What to do

      • Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
      • Flies or ants in food areas: act within 24 hours.
      • Insects in food: throw that food out and check the stock around it.

      From Food Code 6-501.112

      What NOT to do

      3 more steps in the full guide Read the free guide

      Signs of pests and what to do

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pizza My Heart? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      1. Found employee personal item stored on food related items at back shelf area. [CA] Employee's personal effects (cell phone, car keys, and jackets) shall be stored in employee lockers or other designated areas for employee storage. 2. Found mop bucket stored directly in mop sink. [CA] Ensure mop sink is accessible at all times.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you Pizza My Heart? Fix it

  2. EarlierAug 11, 2025Routine inspection92 out of 100 (Green placard)

    3 violations listed, 0 marked critical.

    Not critical (3)

    • Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      Measured the following PHFs holding between 44F - 47F in 3 door cold top for less than 4 hours: pepperoni, shredded cheese and sliced tomatoes. [CA] Maintain all cold PHFs held at or below 41F.

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Found mop stick stored directly in mop sink. Observed mop rack available. [CA] After use, mops shall be placed in a position that allows them to air-dry without soiling walls, equipment, or supplies.

    • Pests seen inside: flies

      The department's words

      K23 No rodents, insects, birds, or animals

      Found several flies in the back prep area and front prep station. [CA] Each food facility shall be free of pest such as flies. Provide approved pest control services.

  3. EarlierOct 16, 2024Follow-up inspectionGreen placard

    No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.

  4. EarlierOct 7, 2024Routine inspection76 out of 100 (Yellow placard)

    5 violations listed, 2 marked critical.

    Critical (2)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Food in poor condition

      The department's words

      K13 Food in good condition, safe, unadulterated

      Found a fly landing on one slice of ham and cheese pizza at service line. [CA] Food is adulterated if it bears or contains any poisonous or deleterious substance that may render it impure or injurious to health and shall be discarded immediately. [COS] Operator voluntarily discarded PHFs in trash.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    • Marked critical by County of Santa Clara Department of Environmental Health

      Time as a control not marked or logged

      The department's words

      K08 Time as a public health control; procedures & records

      Observed several pizzas at service line under time as a public health control (TPHC) per operator, however timer is only on for 2 out of 10 pizzas. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review. [COS] Operator directed to turn on timer for remaining pizza.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (3)

    • No hot or cold water at a sink

      The department's words

      K21 Hot and cold water available

      Measured water temperature holding between 83F - 86F at hand wash station located at pizza prep area and restroom room. Note: Facility has hot water greater than 120F at warewash sink and warm water greater than 100F for hand sink located in back prep area. [CA] Provide an adequate, pressurized potable supply of warm water to be held between 100F - 108F. [SA] Operator directed to rewash hands upon entering kitchening and using hand sink located in back prep area if possible.

    • Pests seen inside: flies

      The department's words

      K23 No rodents, insects, birds, or animals

      Found several fies throughout food facility. [CA] Each food facility shall be free of pest such as flies. Provide approved pest control services.

    • Signs posted; last inspection report available

      The department's words

      K47 Signs posted; last inspection report available

      Lacking most recent health permit. [CA] The health permit issued by this department shall be posted in a conspicuous place in the food facility.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Pizza My Heart, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    • Pests seen inside: flies Read the free guide
    • Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop

    Open the steps here

  2. Call Pizza My Heart

    Ask for the manager. Pizza My Heart can only fix what it knows about.

    Call Pizza My Heart: (408) 628-4748

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run Pizza My Heart?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
95 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Pizza My Heart

When was Pizza My Heart last inspected?

The county last inspected Pizza My Heart on Jun 10, 2026. It was a routine inspection.

What did the county find at Pizza My Heart?

The county listed 2 violations on Jun 10, 2026: Pests seen inside: flies and Floors, walls or ceilings need cleaning or repair.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Jun 10, 2026, the county marked none as critical.