At a glance
CleanCleaver food safety systematic review results
What happened?
82/ 100 · 18 points taken off
8 problems found · Routine county inspection · Sep 3, 2026
Is that a lot?
Most food places here got 2 to 15 points taken off. Popeye's Chicken & Biscuits got more than most.
Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.
What was found out about Popeye's Chicken & Biscuits?
It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.
- Pests seen inside: drain flies K23How to fixFix it
- Garbage uncovered or not taken out K42How to fixFix it
- Permits available K49How to fixFix it
Source: County of Santa Clara Department of Environmental Health
We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.
Visit them directly at deh.santaclaracounty.gov (opens the department's site) · How we review
For Popeye's Chicken & Biscuits' team
Is this your place?
Welcome, Popeye's Chicken & Biscuits. We'll walk through this together, one item at a time. To log the fixes, claim Popeye's Chicken & Biscuits first; we check that you run it.
Your whole team can help. Each person gets one next step, and everyone can see what's done.
This is my place: claim Popeye's Chicken & BiscuitsWe'll help you get every item done. You don't have to do it alone.
We know an inspection can feel heavy, especially when it's busy.
Fix it together
Follow the steps for each item, with the rule beside it.
Next: Pests seen inside: drain fliesThe county found: “Observed many drain flies around janitorial sink. [CA] Facility shall be kept free from pests and vermin.”
First step: What to do
Then the next one: Garbage uncovered or not taken out
Log it
Your team logs the fix on their phones, with the time and who did it.
Show what you did
Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.
Each fix step comes from the rule it names: Food Code 6-501.112, Food Code Part 5-5, Food Code 3-304.14, Food Code 4-301.12.
Try it yourself
Fix and log it: Pests seen inside: drain flies
A practice run. Nothing is saved. Tap each step when it's done.
0 of 3 done
What to do
From Food Code 6-501.112
Logged
That's one done. We'll be here for the next.
What people see now
Today, people see the department's words and nothing from you.
What people see after you fix and log it
Example reply
CleanCleaverBusiness reply
Your business replied to this with the public statement:
We fixed this the same day. Now our team logs it on their phones at open and close.
The date of your reply
This is not an official update to the health inspection report. The county's record is unchanged.
Most kitchens get something cited at some point. What people remember is that you fixed it.
Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?
Claim Popeye's Chicken & BiscuitsWe'll set it up with you. 25 days free.
Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.
Do you work there, and someone else owns it? I work there
What people see next
Under each item here, people see what you fixed, in your words.
Left alone, or fixed together
Left alone, the same items can come back at the next inspection. Fixed together, they're done.
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CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.
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Inspections
From County of Santa Clara Department of Environmental Health · 4 inspections on record · Last checked Oct 6, 2026
The county visited 2 times in the last 12 months (2 routine).
Every visit
LatestSep 3, 2026Routine inspection82 out of 100 (Green placard)
This one: 82 out of 100 (Green placard), inspected Sep 3, 2026.
8 violations listed, 0 marked critical.
Not critical (8)
Pests seen inside: drain flies
The department's words
K23 No rodents, insects, birds, or animals
Observed many drain flies around janitorial sink. [CA] Facility shall be kept free from pests and vermin.
Food Code 6-501.111
How can a restaurant or home fix this?
What to do
- Any sign of mice, rats or roaches: act now. Protect or throw out affected food, clean the area, and call the pest control operator the same day.
- Flies or ants in food areas: act within 24 hours.
- Insects in food: throw that food out and check the stock around it.
From Food Code 6-501.112
What NOT to do
3 more steps in the full guide Read the free guide
Signs of pests and what to do
The full guide has 3 more parts. Sign up to open the full guide in the app.
Are you Popeye's Chicken & Biscuits? Fix it
Garbage uncovered or not taken out
The department's words
K42 Garbage & refuse properly disposed; facilities maintained
Garbage dumpster left uncovered and observed a heavy accumulation of refuse and litter around the perimeter of the dumpster [CA] All food waste and rubbish shall be kept in leak proof and rodent proof containers. Containers shall be provided and covered at all times. All waste must be removed and disposed of as frequently as necessary to prevent a public health hazard or nuisance. The exterior of each food facility shall be kept clean and free of litter and rubbish.
Food Code 5-501.113
How can a restaurant or home fix this?
Trash cans
- Use lidded, leak-proof cans lined with bags. Keep them away from food and clean dishes.
- Empty them when full and at the end of the day.
- Wash cans outdoors or at the mop sink, never in a food-prep, dish or hand sink. Rinse, sanitize, air-dry, re-line.
- Wash your hands after handling trash.
From Food Code Part 5-5
Keep two separate sets
5 more steps in the full guide Read the free guide
Restrooms, mops and rags
The full guide has 5 more parts. Sign up to open the full guide in the app.
Are you Popeye's Chicken & Biscuits? Fix it
Permits available
The department's words
K49 Permits available
Environmental health permit on display expired August of 2025; PIC indicated current permit located offsite [CA] Current valid permit must be displayed on premises.
Floors, walls or ceilings need cleaning or repair
The department's words
K45 Floor, walls, ceilings: built,maintained, clean
Observed heavy accumulation of grease on floor under fryers as well as food debris on floor throughout facility [CA] Floors shall be kept free of an accumulation of dust, dirt, food residue, and other debris. Correction of the violation will be verified with a follow-up inspection in 1 month. If violations are not corrected in that time, additional follow-up inspections will be charged at $282.00 per hour.
Food Code 6-101.11
How can a restaurant or home fix this?
In CleanCleaver: Sweep and mop
Floors, walls and ceilings clean and in repair
In CleanCleaver: Sweep and mop
Are you Popeye's Chicken & Biscuits? Fix it
Floors, walls or ceilings need cleaning or repair
The department's words
K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing
Observed a gap below the back door of the facility leading outside. [CA] A food facility shall be constructed, equipped, maintained, and operated to prevent the entrance and harborage of animals, birds, and vermin.
Food Code 6-101.11
How can a restaurant or home fix this?
In CleanCleaver: Sweep and mop
Floors, walls and ceilings clean and in repair
In CleanCleaver: Sweep and mop
Are you Popeye's Chicken & Biscuits? Fix it
Show 3 more
Sewage or wastewater not disposed of right
The department's words
K22 Sewage and wastewater properly disposed
Repeated violation: Traces of gray water observed outside the facility near the back door. [CA] Gray water of the facility including from washing of the floor area must be disposed into the janitorial sink.
Wiping cloths left out of sanitizer
The department's words
K40 Wiping cloths: properly used, stored
Quaternary ammonium sanitizer concentration in wiping cloth sanitizer buckets measured at 100ppm [CA] Maintain sanitizer concentration in wiping cloth sanitizer buckets at 200ppm
Food Code 3-304.14
How can a restaurant or home fix this?
Keep the bucket strong
- Wet cloths sit in sanitizer between uses: chlorine 50–99 ppm, or quat at label strength.
- Test with the cloths in the bucket when you mix it and every 2 hours.
- Remake it at once if it tests low or has food or dirt in it. Never just add more sanitizer to a dirty bucket.
From Food Code 3-304.14
Keep cloths apart
3 more steps in the full guide Read the free guide
Wiping cloths and sanitizer buckets
The full guide has 3 more parts. Sign up to open the full guide in the app.
Are you Popeye's Chicken & Biscuits? Fix it
Dish sink or dish machine not set up right
The department's words
K34 Warewash facilities: installed/maintained; test strips
Quat sanitizer test strips provided by PIC were expired. [CA] Testing equipment and materials shall be provided to adequately measure the applicable sanitization method.
Food Code 4-301.12
How can a restaurant or home fix this?
Set up
- 1. Wash your hands at the hand sink (never at this sink).
- 2. Clean and sanitize all three sinks and both drainboards.
- 3. Sink 1 (WASH): detergent and water at 110°F or hotter.
From Food Code 4-301.12
Washing, step by step
3 more steps in the full guide Read the free guide
The three-compartment sink, step by step
The full guide has 3 more parts. Sign up to open the full guide in the app.
Are you Popeye's Chicken & Biscuits? Fix it
EarlierDec 12, 2025Routine inspection85 out of 100 (Green placard)
4 violations listed, 1 marked critical.
Critical (1)
Marked critical by County of Santa Clara Department of Environmental Health
The department's words
K07 Proper hot and cold holding temperatures
Chicken strips stored on hot cases were measured between 115 oF and 120 oF. [CA] All potentially hazardous foods like meat, seafood, poultry, dairy products, cooked vegetables, cooked cereals, greens, and diced tomatoes shall always be held at 41°F or below or at 135°F or above. Monitor the temperature of the food products stored inside the case regularly. The case’s temperature must also be kept at or above 135 oF. The PIC time coded the product to be used with the next 2.5 hours (SA).
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Not critical (3)
Shelves and surfaces need cleaning
The department's words
K33 Nonfood contact surfaces clean
There is heavy food residue accumulation inside the undercounter fridge. [CA] Conduct a thorough regular cleaning of equipment and utensils.
Food-contact surfaces not cleaned or sanitized right
The department's words
K14 Food contact surfaces clean, sanitized
Repeated violation: Some recently washed utensils were stacked together on the utensil storage shelf. [CA] Air dry all clean utensils before staking them together.
Floors, walls or ceilings need cleaning or repair
The department's words
K45 Floor, walls, ceilings: built,maintained, clean
There are some dirt buildup on the floor below the soda dispenser, the storage shelves, and below the cook-line. There are some dirt accumulation on the floor sink located below the preparation sink and food residue accumulation on the wall by the garbage bin storage area as well. [CA] Please conduct a regular thorough cleaning of the floor and floor sink areas.
EarlierMay 27, 2025Routine inspection89 out of 100 (Green placard)
4 violations listed, 0 marked critical.
Not critical (4)
Pests seen inside: drain flies
The department's words
K23 No rodents, insects, birds, or animals
Multiple house and drain flies were observed back in the kitchen areas. [CA] Eliminate all insects and rodents from the facility by a legal method.
Floors, walls or ceilings need cleaning or repair
The department's words
K45 Floor, walls, ceilings: built,maintained, clean
There are some dirt buildup on the floor below the soda dispenser, the storage shelves, and below the cookline. [CA] Please conduct a regular thorough cleaning of the floor area.
Sewage or wastewater not disposed of right
The department's words
K22 Sewage and wastewater properly disposed
Repeated violation: Traces of gray water with a foul smell was observed outside the facility near the back door. [CA] Gray water of the facility including from washing of the floor area must be disposed into the janitorial sink.
Food-contact surfaces not cleaned or sanitized right
The department's words
K14 Food contact surfaces clean, sanitized
Some recently washed utensils were stacked together on the utensil storage shelf. [CA] Air dry all clean utensils before staking them together.
EarlierOct 31, 2024Routine inspection84 out of 100 (Green placard)
6 violations listed, 0 marked critical.
Not critical (6)
Utensils or dishes stored wet or unwashed
The department's words
K36 Equipment, utensils, linens: Proper storage and use
Boxes of single use and other utensils were stored on the floor back in the storage area. [CA] For easy floor cleaning and to prevent insect/rodent infestation and hiding, store all utensils/equipment at least six inches off the floor on approved shelf/dunnage rack at all the time.
Pests seen inside: drain flies
The department's words
K23 No rodents, insects, birds, or animals
Multiple house and drain flies were observed back in the kitchen areas. [CA] Eliminate all insects and rodents from the facility by a legal method.
Sewage or wastewater not disposed of right
The department's words
K22 Sewage and wastewater properly disposed
Traces of gray water with a foul smell was observed outside the facility near the back door. [CA] Gray water of the facility including from washing of the floor area must be disposed into the janitorial sink.
Shelves and surfaces need cleaning
The department's words
K33 Nonfood contact surfaces clean
The screen cover of one of the restroom's exhaust fan is missing. The other one has heavy dust accumulation. [CA] Conduct a regular cleaning on the screens.
The department's words
K07 Proper hot and cold holding temperatures
Spicy and original chicken stored on the hot holding unit were measured between 130 oF and 135 oF. [CA] All potentially hazardous foods like meat, seafood, poultry, dairy products, cooked vegetables, cooked cereals, greens, and diced tomatoes shall always be held at 41°F or below or at 135°F or above unless time is being used as a public health control method with proper time/temperature monitoring.
Show 1 more
Food-contact surfaces not cleaned or sanitized right
The department's words
K14 Food contact surfaces clean, sanitized
Some recently washed utensils were stacked together on the utensil storage shelf. [CA] Air dry all clean utensils before staking them together.
Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)
What you can do
As a customer of Popeye's Chicken & Biscuits, you can:
Learn how these get fixed
Free, step-by-step guides for each item.
- Pests seen inside: drain flies Read the free guide
- Garbage uncovered or not taken out Read the free guide
- Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
- Wiping cloths left out of sanitizer Read the free guide
- Dish sink or dish machine not set up right Read the free guide
Call Popeye's Chicken & Biscuits
Ask for the manager. Popeye's Chicken & Biscuits can only fix what it knows about.
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Complain directly to the health department
We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)
When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.
Do you work at or run Popeye's Chicken & Biscuits?
See the plan to fix each item and show what you did.
Address thisAbout this record
Opens the county's own page for this place.
Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.
100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.
The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.
- Inspection type
- Routine inspection
- Result
- 82 out of 100 (Green placard)
- Source
- County of Santa Clara Department of Environmental Health
This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .
Information on this page may be out of date. Check the original source to confirm.