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Pupuseria Y Restaurant El Aguila

Other food place · San Jose, CA

3 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

6 problems found · 1 marked critical · Routine county inspection · Jun 22, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. Pupuseria Y Restaurant El Aguila got more than most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about Pupuseria Y Restaurant El Aguila?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Marked critical: Hand sink not ready to use K06How to fixFix it
  2. Shelves and surfaces need cleaning K33How to fixFix it
  3. No person in charge on duty K01How to fixFix it

See all 6 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For Pupuseria Y Restaurant El Aguila's team

Is this your place?

Welcome, Pupuseria Y Restaurant El Aguila. We'll walk through this together, one item at a time. To log the fixes, claim Pupuseria Y Restaurant El Aguila first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim Pupuseria Y Restaurant El Aguila

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 2-301.15, Food Code 3-501.17, Food Code 3-305.11, Food Code 4-301.12.

Try it yourself

Fix and log it: Hand sink not ready to use

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Hand sinks are for hands only

From Food Code 2-301.15

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

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Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

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Inspections

From County of Santa Clara Department of Environmental Health · 3 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Points taken off at each routine inspection
Nov 20, 2024: 18Apr 29, 2025: 13Jun 22, 2026: 1918131920242026

Every visit

  1. LatestJun 22, 2026Routine inspection81 out of 100 (Green placard)

    This one: 81 out of 100 (Green placard), inspected Jun 22, 2026.

    6 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      MISSING PAPER TOWELS AT THE ONLY HAND WASH SINK. [CA] PROVIDE PAPER TOWELS AND SOAP AT ALL TIMES. COS

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

      Food Code 5-205.11

      How can a restaurant or home fix this?

      Hand sinks are for hands only

      • Wash only at a handwashing sink.
      • Never wash hands in the dish sink, a food prep sink, a mop sink, or a drink cooler.
      • Never dump drinks, rinse utensils or fill pitchers at the hand sink.

      From Food Code 2-301.15

      Soap and hand sanitizer

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pupuseria Y Restaurant El Aguila? Fix it

    Not critical (5)

    • Shelves and surfaces need cleaning

      The department's words

      K33 Nonfood contact surfaces clean

      FOUND MOLD LIKE SUBSTANCE ON THE WHITE PLASTIC FLAP IN THE ICE MACHINE. [CA] CLEAN THIS PART MORE OFTEN.

      Food Code 4-602.13

      How can a restaurant or home fix this?

      In CleanCleaver: Check a room top to bottom

      Shelves, handles and outsides of equipment clean

      In CleanCleaver: Check a room top to bottom

      Fix and log it now

      Are you Pupuseria Y Restaurant El Aguila? Fix it

    • No person in charge on duty

      The department's words

      K01 Demonstration of knowledge; food safety certification

      1. MISSING THE FOOD SAFETY CERTIFICATE AND THE FOOD HANDLER’S CARDS FOR THE FOOD EMPLOYEES. [CA] PROVIDE THE FOOD SAFETY CERTIFICATE AND THE FOOD HANDLER’S CARDS WITHIN 2 WEEKS.

    • Hood filters need cleaning

      The department's words

      K38 Adequate ventilation/lighting; designated areas, use

      FOUND THE HOOD BAFFLES WITH EXCESSIVE GREASE. [CA] CLEAN THE BAFFLES MORE OFTEN.

      Food Code 6-501.14

      How can a restaurant or home fix this?

      In CleanCleaver: Hood filters

      Hood filters clean

      In CleanCleaver: Hood filters

      Fix and log it now

      Are you Pupuseria Y Restaurant El Aguila? Fix it

    • Food labels missing or wrong

      The department's words

      K32 Food properly labeled and honestly presented

      FOUND PREPACKAGED FOOD: SWEET BREAD, COOKIE CAKE, AND LARD ON DISPLAY AT THE FRONT SERVICE AREA FOR CONSUMER SELF SERVICE NOT LABELED. [CA] FOOD PREPACKAGED IN A FOOD FACILITY SHALL BEAR A LABEL THAT COMPLIES WITH THE LABELING REQUIREMENTS PRESCRIBED BY THE SHERMAN FOOD, DRUG, AND COSMETIC LAW, THE LABEL INFORMATION SHALL INCLUDE: 1. NAME OF THE FOOD 2. CONTENTS OF THE FOOD IE: OZ 3. INGREDIENTS 4. NAME AND PLACE OF BUSINESS OF THE MANUFACTURER, PACKER, OR DISTRIBUTOR.

      Food Code 3-302.12

      How can a restaurant or home fix this?

      What every label shows

      • The three must-haves: what it is, when it must be used, and how to store it. Then add:
      • Date made, opened or received
      • Allergens (for example, "Contains: eggs")

      From Food Code 3-501.17

      Storage words to use

      2 more steps in the full guide Read the free guide

      Food labels

      The full guide has 2 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pupuseria Y Restaurant El Aguila? Fix it

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      FOUND A FEW CONTAINERS WITH MASA (CORN DOUGH) STORED ON THE FLOOR IN THE WALK IN COOLER AND SOME BOXES WITH FRENCH FRIES STORED ON THE FLOOR IN THE WALK IN FREEZER. [CA] STORE FOOD 6 INCHES ABOVE THE FLOOR.

      Food Code 3-305.11

      How can a restaurant or home fix this?

      Where food may never be stored

      • Keep food at least 6 inches off the floor.
      • Never in restrooms, locker or dressing rooms, garbage rooms, or mechanical rooms (furnace, water heater, electrical).
      • Never under stairs, or under sewer lines, leaking water lines or fire sprinkler lines.

      From Food Code 3-305.11

      Top to bottom

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you Pupuseria Y Restaurant El Aguila? Fix it

  2. EarlierApr 29, 2025Routine inspection87 out of 100 (Green placard)

    6 violations listed, 0 marked critical.

    Not critical (6)

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Gaps observed on screen door at the back door. [CA] Eliminate gap greater than 1/4" to prevent the entrance and harborage of vermin.

    • Dish sink or dish machine not set up right

      The department's words

      K34 Warewash facilities: installed/maintained; test strips

      Missing test strip for testing chlorine sanitizer. [CA] Testing equipment and materials shall be provided to adequately measure the applicable sanitization method used during manual or mechanical warewashing. Missing stopper for 3 compartment sink. Plastic wrap was used to hold water. [CA] Plugs/stoppers shall be available to fill up the warewashing sink.

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Hamilton beach garage fridge observed for cooling soup in dry storage area. [CA] New and/or replacement food equipment shall be certified or classified for sanitation by an American National Standards Institute (ANSI) accredited certification program (e.g. NSF, UL EPH, UL Sanitation, CSA Sanitation, or ETL Sanitation). 1 compartment food prep sink without drainboard. [CA] The food preparation sink shall have a minimum dimension of 18”x18” and 12” deep with an integral drainboard or adjacent table at least 18”x18.”

    • Hood filters need cleaning

      The department's words

      K38 Adequate ventilation/lighting; designated areas, use

      Inoperative light for walk-in fridge. [CA] Repair or replace light in walk-in fridge.

    • Pests seen inside: roaches

      The department's words

      K23 No rodents, insects, birds, or animals

      3 dead cockroaches observed on the floor under 3 compartment sink. No live cockroach observed at the time of inspection. Per PIC, pest control company provided services twice a month. Next service is tomorrow. [CA] Clean and sanitize area of dead cockroaches.

    Show 1 more
    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      One of the restroom is converted to a dry storage room. [CA] Adequate and suitable space shall be provided for the storage of food, maintain storage area clean and dry to prevent contamination.

  3. EarlierNov 20, 2024Routine inspection82 out of 100 (Green placard)

    5 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Time as a control not marked or logged

      The department's words

      K08 Time as a public health control; procedures & records

      Cooked chicken utilized time as a public health control without time label. Cooked chicken measured at 102F. Per PIC, cooked chicken cooked at 9am and usually finished before noon. PIC stated that chicken will be discarded before 1pm. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review. [COS] Time label provided

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (4)

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      Paper towel was stored outside paper dispenser at hand wash sink in kitchen. [CA] Single-use sanitary towels shall be provided in dispensers; heated-air hand drying device may be substituted for single-use towels. [COS] PIC placed towel inside the dispenser.

    • Raw food not kept apart from ready-to-eat food

      The department's words

      K27 Food separated and protected

      Raw chicken was stored on top of carrots and sauce in walk-in fridge. [CA] All food shall be separated and protected from cross-contamination. Store all raw meat or other raw products of animal origin below ready-to-eat food items.

    • Pests seen inside: roaches

      The department's words

      K23 No rodents, insects, birds, or animals

      2 dead german cockroaches on the floor in dry storage. [CA] Clean and sanitize area of dead cockroaches.

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      Debris built up on the floor in storage area. [CA] Clean and maintain facility.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of Pupuseria Y Restaurant El Aguila, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Call Pupuseria Y Restaurant El Aguila

    Ask for the manager. Pupuseria Y Restaurant El Aguila can only fix what it knows about.

    Call Pupuseria Y Restaurant El Aguila: (408) 275-9216

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  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

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About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
81 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about Pupuseria Y Restaurant El Aguila

When was Pupuseria Y Restaurant El Aguila last inspected?

The county last inspected Pupuseria Y Restaurant El Aguila on Jun 22, 2026. It was a routine inspection.

What did the county find at Pupuseria Y Restaurant El Aguila?

The county listed 6 violations on Jun 22, 2026: Hand sink not ready to use; Shelves and surfaces need cleaning; and No person in charge on duty, and 3 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Jun 22, 2026, the county marked 1 as critical.