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San Agus

Other food place · Palo Alto, CA

2 inspections

At a glance

CleanCleaver food safety systematic review results

What happened?

5 problems found · Routine county inspection · Jan 8, 2026

Is that a lot?

Most food places here got 2 to 15 points taken off. San Agus got about the same as most.

Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.

What was found out about San Agus?

It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.

  1. Floors, walls or ceilings need cleaning or repair K44How to fixFix it
  2. Food on the floor or under drips K30How to fixFix it
  3. Floors, walls or ceilings need cleaning or repair K45How to fixFix it

See all 5 items ↓

Source: County of Santa Clara Department of Environmental Health

We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.

Which one are you?

For San Agus' team

Is this your place?

Welcome, San Agus. We'll walk through this together, one item at a time. To log the fixes, claim San Agus first; we check that you run it.

Your whole team can help. Each person gets one next step, and everyone can see what's done.

This is my place: claim San Agus

We'll help you get every item done. You don't have to do it alone.

We know an inspection can feel heavy, especially when it's busy.

  1. Fix it together

    Follow the steps for each item, with the rule beside it.

  2. Log it

    Your team logs the fix on their phones, with the time and who did it.

  3. Show what you did

    Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.

Each fix step comes from the rule it names: Food Code 3-305.11, Food Code 2-301.15, Food Code 3-302.11, Food Code 6-501.112.

Try it yourself

Fix and log it: Food on the floor or under drips

A practice run. Nothing is saved. Tap each step when it's done.

0 of 3 done

Where food may never be stored

From Food Code 3-305.11

Logged

That's one done. We'll be here for the next.

What people see now

Today, people see the department's words and nothing from you.

What people see after you fix and log it

Example reply

CleanCleaverBusiness reply

Your business replied to this with the public statement:

We fixed this the same day. Now our team logs it on their phones at open and close.

The date of your reply

This is not an official update to the health inspection report. The county's record is unchanged.

Most kitchens get something cited at some point. What people remember is that you fixed it.

Want to join the restaurants in Santa Clara County that keep their kitchens clean and put their guests' health first?

Claim San Agus

We'll set it up with you. 25 days free.

Replies are part of a paid plan. We read each one before it goes up. You can take it down any time. Only the department can change its record.

Do you work there, and someone else owns it? I work there

What people see next

Under each item here, people see what you fixed, in your words.

Left alone, or fixed together

Left alone, the same items can come back at the next inspection. Fixed together, they're done.

Not your place?

CleanCleaver puts these same items on your team's phones, with the rule beside each one. Your binder is ready when the inspector is.

Start for my business

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Inspections

From County of Santa Clara Department of Environmental Health · 2 inspections on record · Last checked Oct 6, 2026

The county visited once in the last 12 months (1 routine).

Fewer points taken off than last time (21 → 11). That takes a team.

Points taken off at each routine inspection
Jan 23, 2025: 21Jan 8, 2026: 11211120252026

Every visit

  1. LatestJan 8, 2026Routine inspection89 out of 100 (Green placard)

    This one: 89 out of 100 (Green placard), inspected Jan 8, 2026.

    5 violations listed, 0 marked critical.

    Not critical (5)

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

      Personal cell phone stored on top of a container of lettuce at the preparation line. [CA] Employee's personal effects (cell phone, car keys, and jackets) shall be stored in employee lockers or other designated areas for employee storage.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you San Agus? Fix it

    • Food on the floor or under drips

      The department's words

      K30 Food storage: food storage containers identified

      Open bulk masa bags stored on the storage rack. [CA] Store open bulk foods in approved NSF containers with tight fitting lids.

      Food Code 3-305.11

      How can a restaurant or home fix this?

      Where food may never be stored

      • Keep food at least 6 inches off the floor.
      • Never in restrooms, locker or dressing rooms, garbage rooms, or mechanical rooms (furnace, water heater, electrical).
      • Never under stairs, or under sewer lines, leaking water lines or fire sprinkler lines.

      From Food Code 3-305.11

      Top to bottom

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you San Agus? Fix it

    • Floors, walls or ceilings need cleaning or repair

      The department's words

      K45 Floor, walls, ceilings: built,maintained, clean

      The floor tile/ wall is in disrepair adjacent to the kitchen ware washing machine and mop sink. [CA] Repair holes in structure and maintain in good repair to prevent pest harborage.

      Food Code 6-101.11

      How can a restaurant or home fix this?

      In CleanCleaver: Sweep and mop

      Floors, walls and ceilings clean and in repair

      In CleanCleaver: Sweep and mop

      Fix and log it now

      Are you San Agus? Fix it

    • Hand sink not ready to use

      The department's words

      K06 Adequate handwash facilities supplied, accessible

      The paper towel dispenser at the hand wash sink adjacent to the mop sink is non-functional. [CA] Repair or replace paper towel dispenser. Paper towels shall be stored inside the dispenser to prevent potential contamination.

      Food Code 5-205.11

      How can a restaurant or home fix this?

      Hand sinks are for hands only

      • Wash only at a handwashing sink.
      • Never wash hands in the dish sink, a food prep sink, a mop sink, or a drink cooler.
      • Never dump drinks, rinse utensils or fill pitchers at the hand sink.

      From Food Code 2-301.15

      Soap and hand sanitizer

      4 more steps in the full guide Read the free guide

      Handwashing

      The full guide has 4 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you San Agus? Fix it

    • Raw food not kept apart from ready-to-eat food

      The department's words

      K27 Food separated and protected

      Raw shell eggs stored above RTE vegetables within the walk in fridge. [CA] All food shall be separated and protected from cross-contamination. Store all raw meat or other raw products of animal origin below ready-to-eat food items.

      Food Code 3-302.11

      How can a restaurant or home fix this?

      Top to bottom

      • 1. Top: ready-to-eat food (salads, desserts, cut fruit, cooked leftovers, deli meat, cheese, drinks)
      • 2. Raw fish and seafood (cooked to 145°F)
      • 3. Whole cuts of beef, pork and lamb; raw shell eggs (145°F)

      From Food Code 3-302.11

      Keep raw meat types apart

      3 more steps in the full guide Read the free guide

      Fridge and freezer storage order

      The full guide has 3 more parts. Sign up to open the full guide in the app.

      Fix and log it now

      Are you San Agus? Fix it

  2. EarlierJan 23, 2025Routine inspection79 out of 100 (Green placard)

    6 violations listed, 1 marked critical.

    Critical (1)

    • Marked critical by County of Santa Clara Department of Environmental Health

      Hot food below 135°F

      The department's words

      K07 Proper hot and cold holding temperatures

      Measured shrimp tempura batter at 52F within a double stacked container within the top portion of the 2 door prep fridge. PIC stated that the batter was placed within the unit from the walk in fridge 2 hours prior. [CA] PHFs shall be held at 41°F or below or at 135°F or above. Discontinue the practice of double stacking containers within the top portion of the preparation refrigerators. [COS] Tempura relocated to be cooled to and held at 41 F or below.

      Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.

    Not critical (5)

    • Cooked food not cooled in time

      The department's words

      K09 Proper cooling methods

      Measured birria at 49 F and roasted salsa at 63 F within deep covered plastic containers in the walk in fridge. Cook stated that the birria was removed from cooking five hours prior and roasted salsa was cooked three hours prior. [CA] After heating or hot holding, Potentially Hazardous Foods (PHFs) shall be cooled rapidly from 135°F to 70°F within 2 hours and from 70°F to 41°F within 4 hours. Approved cooling methods include: 1) Placing the food in shallow pans 2) Separating the food into thinner or smaller portions. 3) Using rapid cooling equipment (Ex. blast chiller) 4) Using containers that facilitate heat transfer (ex. stainless steel) 5) Adding ice as an ingredient. 6) Using ice paddles 7) Using an ice bath and stirring frequently 8) Accordance with a HACCP plan. Cooling foods shall have enough space around the containers for cold air to circulate, be loosely covered, or uncovered and stirred as frequently needed to evenly cool. [COS] Birria and salsa placed uncovered within ice baths to facilitate rapid cooling.

    • Pests seen inside: fruit flies

      The department's words

      K23 No rodents, insects, birds, or animals

      Observed drain fly activity within the bar and three compartment warewashing areas. [CA] Food facility shall be kept free of non-disease carrying insects, weevils, ants, gnats, and fruit flies.

    • Equipment in poor repair

      The department's words

      K35 Equipment, utensils: Approved, in good repair, adequate capacity

      Observed an unapproved tortilla roller/press stored within the kitchen. Machine lacks a sanitation listing. [CA] Remove unapproved equipment. New and/or replacement food equipment shall be certified or classified for sanitation by an American National Standards Institute (ANSI) accredited certification program (e.g. NSF, UL EPH, UL Sanitation, CSA Sanitation, or ETL Sanitation).

    • Raw food not kept apart from ready-to-eat food

      The department's words

      K27 Food separated and protected

      Observed the use of the bar three compartment sink as an ice bin to store cut fruit and other drink garnishes. [CA] Discontinue use of the three compartment sink to directly hold foods. Use dedicated ice well or containers.

    • No menu note about raw or undercooked food

      The department's words

      K19 Consumer advisory for raw or undercooked foods

      Menu lacks a consumer advisory for the sale of raw fish (lime cured ceviche) dishes. [CA] Provide a consumer disclosure and reminder for the sale of raw animal-derived foods.

Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)

What you can do

As a customer of San Agus, you can:

  1. Learn how these get fixed

    Free, step-by-step guides for each item.

    Open the steps here

  2. Call San Agus

    Ask for the manager. San Agus can only fix what it knows about.

    Call San Agus: (650) 241-3111

  3. Share this page

  4. Use CleanCleaver at home

    Families clean together. Chores and food dates for everyone at home.

    See CleanCleaver for home

  5. Complain directly to the health department

    We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)

When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.

Do you work at or run San Agus?

See the plan to fix each item and show what you did.

Address this

About this record

Opens the county's own page for this place.

Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.

100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.

The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.

Inspection type
Routine inspection
Result
89 out of 100 (Green placard)
Source
County of Santa Clara Department of Environmental Health

This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .

Information on this page may be out of date. Check the original source to confirm.

Questions about San Agus

When was San Agus last inspected?

The county last inspected San Agus on Jan 8, 2026. It was a routine inspection.

What did the county find at San Agus?

The county listed 5 violations on Jan 8, 2026: Floors, walls or ceilings need cleaning or repair; Food on the floor or under drips; and Floors, walls or ceilings need cleaning or repair, and 2 more.

What does a critical item mean?

Critical items are the ones most likely to make someone sick. On Jan 8, 2026, the county marked none as critical.