At a glance
CleanCleaver food safety systematic review results
What happened?
89/ 100 · 11 points taken off
5 problems found · Routine county inspection · Sep 25, 2026
Is that a lot?
Most food places here got 2 to 15 points taken off. School Caterers @ Canyon Heights Ac got about the same as most.
Compared with 9,600 Santa Clara County food places. Each place's last routine inspection counts.
What was found out about School Caterers @ Canyon Heights Ac?
It's fair to care about this. Here's what the county found. Tap any item to see how a kitchen fixes it.
- Floors, walls or ceilings need cleaning or repair K44How to fixFix it
- Signs posted; last inspection report available K47How to fixFix it
- Garbage uncovered or not taken out K42How to fixFix it
Source: County of Santa Clara Department of Environmental Health
We review Santa Clara County health data to make this report. We are not the County of Santa Clara Department of Environmental Health.
Visit them directly at deh.santaclaracounty.gov (opens the department's site) · How we review
For School Caterers @ Canyon Heights Ac's team
Is this your place?
Welcome, School Caterers @ Canyon Heights Ac. We'll walk through this together, one item at a time. To log the fixes, claim School Caterers @ Canyon Heights Ac first; we check that you run it.
Your whole team can help. Each person gets one next step, and everyone can see what's done.
This is my place: claim School Caterers @ Canyon Heights AcWe'll help you get every item done. You don't have to do it alone.
We know an inspection can feel heavy, especially when it's busy.
Fix it together
Follow the steps for each item, with the rule beside it.
Next: Floors, walls or ceilings need cleaning or repairThe county found: “Personal unsecured beverage cup stored in storage room on shelving above canned food. [CA]: No person shall store…”
Then the next one: Signs posted; last inspection report available
Log it
Your team logs the fix on their phones, with the time and who did it.
Show what you did
Saying what you fixed, in your own words, builds trust. Families and regulars respect a kitchen that owns it and fixes it.
Each fix step comes from the rule it names: Food Code Part 5-5, Food Code 3-501.19, Food Code 6-501.112, Food Code 4-603.16.
Try it yourself
Fix and log it: Garbage uncovered or not taken out
A practice run. Nothing is saved. Tap each step when it's done.
0 of 4 done
Trash cans
From Food Code Part 5-5
Logged
That's one done. We'll be here for the next.
What people see now
Today, people see the department's words and nothing from you.
What people see after you fix and log it
Example reply
CleanCleaverBusiness reply
Your business replied to this with the public statement:
We fixed this the same day. Now our team logs it on their phones at open and close.
The date of your reply
This is not an official update to the health inspection report. The county's record is unchanged.
Most kitchens get something cited at some point. What people remember is that you fixed it.
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Do you work there, and someone else owns it? I work there
What people see next
Under each item here, people see what you fixed, in your words.
Left alone, or fixed together
Left alone, the same items can come back at the next inspection. Fixed together, they're done.
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Inspections
From County of Santa Clara Department of Environmental Health · 5 inspections on record · Last checked Oct 6, 2026
The county visited 3 times in the last 12 months (2 routine, 1 follow-up).
Fewer points taken off than last time (16 → 11). That takes a team.
Every visit
LatestSep 25, 2026Routine inspection89 out of 100 (Green placard)
This one: 89 out of 100 (Green placard), inspected Sep 25, 2026.
5 violations listed, 0 marked critical.
Not critical (5)
Floors, walls or ceilings need cleaning or repair
The department's words
K44 Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing
Personal unsecured beverage cup stored in storage room on shelving above canned food. [CA]: No person shall store clothing or personal effects in any area used for the storage and preparation of food or food contact surfaces.
Food Code 6-101.11
How can a restaurant or home fix this?
In CleanCleaver: Sweep and mop
Floors, walls and ceilings clean and in repair
In CleanCleaver: Sweep and mop
Are you School Caterers @ Canyon Heights Ac? Fix it
Signs posted; last inspection report available
The department's words
K47 Signs posted; last inspection report available
Restroom hand sinks do not have hand washing reminders for employees. [CA]: Handwashing sign shall be posted at handwashing sinks used by employees.
Garbage uncovered or not taken out
The department's words
K42 Garbage & refuse properly disposed; facilities maintained
Garbage bin lid not provided. [CA]: Provide garbage bin lid and maintain garbage area clean.
Food Code 5-501.113
How can a restaurant or home fix this?
Trash cans
- Use lidded, leak-proof cans lined with bags. Keep them away from food and clean dishes.
- Empty them when full and at the end of the day.
- Wash cans outdoors or at the mop sink, never in a food-prep, dish or hand sink. Rinse, sanitize, air-dry, re-line.
- Wash your hands after handling trash.
From Food Code Part 5-5
Keep two separate sets
5 more steps in the full guide Read the free guide
Restrooms, mops and rags
The full guide has 5 more parts. Sign up to open the full guide in the app.
Are you School Caterers @ Canyon Heights Ac? Fix it
Time as a control not marked or logged
The department's words
K08 Time as a public health control; procedures & records
On the TPHC log, potatoes in curry sauce were listed as start time att 9:30am. Potatoes in curry sauce were done reheating at 10:30am. [CA] TPHC logs shall accurately show the time when potentially hazardous food was taken out of temperature control.
Food Code 3-501.19
How can a restaurant or home fix this?
The 4-hour option
- Start with food at 41°F or below, or 135°F or above.
- Mark the container with the discard time: 4 hours after it left temperature control.
- Cook and serve, serve, or throw it out by that time.
- Throw out any container with no time marked.
From Food Code 3-501.19
The 6-hour option (cold food only)
2 more steps in the full guide Read the free guide
Time as a public health control (the 4-hour rule)
The full guide has 2 more parts. Sign up to open the full guide in the app.
Are you School Caterers @ Canyon Heights Ac? Fix it
Thermometer missing or reading wrong
The department's words
K39 Thermometers provided, accurate
Digital thermometer in upright freezer was not displaying ambient temperature. [CA] Thermometers used by facility shall be in working condition.
Food Code 4-203.11
How can a restaurant or home fix this?
Ice-water method
- 1. Fill a large glass with crushed ice, then add cold water to the top. Stir.
- 2. Put the probe in the center, not touching the sides or bottom. A dial thermometer goes at least 2 inches deep, past the dimple.
- 3. Wait 30 seconds, or until the reading stops moving.
- 4. It should read 32°F. If not, adjust it (dial: turn the nut under the head with a wrench; digital: press reset per the maker). Replace it if it can't be adjusted.
Using and cleaning it
3 more steps in the full guide Read the free guide
Thermometers and calibration
The full guide has 3 more parts. Sign up to open the full guide in the app.
Are you School Caterers @ Canyon Heights Ac? Fix it
EarlierMar 24, 2026Follow-up inspectionGreen placard
No notes were taken, but there was an interaction, likely addressing some or all of the prior report. No inspector comment was found. See the official report (opens the department's site) for more information.
EarlierMar 13, 2026Routine inspection84 out of 100 (Yellow placard)
2 violations listed, 2 marked critical.
Critical (2)
Marked critical by County of Santa Clara Department of Environmental Health
The department's words
K23 No rodents, insects, birds, or animals
1. Within the the storage room, multiple rodent droppings observed: -on floors underneath the storage racks -on containers of canned food and pre-packaged food items. Within the storage room, 1 dead cockroach obseved: on the floor on the right side of storage room Per PIC, pest control service is conducted through the school. No pest control report provided on site. Storage room is separated from the kitchen area with a door. No entry points observed between storage room and kitchen area. No other vermin activity observed in the kitchen area. No adulteration of food observed at the time. All opened bags of food are stored within food grade containers. 2. Photographs: Taken for documentation purposes. 3. Supervisor Notified: [name] 4. Notification: The person in charge during inspection, [name], has been informed that the storage room must close immediately and shall not be used. [CA]: The premises of each food facility must be maintained free of vermin. [SA]: The facility is required to cease use of storage room immediately and it must remain closed until all corrective actions on the provided checklist are completed and approval from this department has been obtained. All food and food contact surfaces that are affected by the vermin activity within the storage room shall be cleaned and sanitized immediately and relocated to the kitchen. Requirements Prior Follow Up: 1. Email the signed and completed Reopening Checklist to the assigned inspector. 2. Submit a copy of the pest control report from a licensed provider.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
Marked critical by County of Santa Clara Department of Environmental Health
Time as a control not marked or logged
The department's words
K08 Time as a public health control; procedures & records
Facility uses Time As Public Health (TPHC) procedures for all food items but curry with rice (measured at 104F within hot box) was not time marked. Curry with rice cooked approximately 40 minutes prior to measurement per PIC. [CA]: Properly implement time as a public health control by marking food to indicate 4 hour time limit when removed from temperature control. Food must be discarded if not consumed or served after the 4 hour time limit. [COS]: Curry with rice was time marked to be discarded on the 4th hour it was removed from temperature control.
Critical items are the ones most likely to make someone sick. This one comes first. Here's how a kitchen fixes it.
EarlierOct 1, 2025Routine inspection97 out of 100 (Green placard)
1 violation listed, 0 marked critical.
Not critical (1)
Food-contact surfaces not cleaned or sanitized right
The department's words
K14 Food contact surfaces clean, sanitized
*REPEAT VIOLATION* Washed and wet equipment stacked on top of each other at the equipment storage rack near 2 comp prep sink. [CA]: Equipment and utensils must be properly air dried after sanitizing and prior to stacking.
EarlierMar 7, 2025Routine inspection94 out of 100 (Green placard)
2 violations listed, 0 marked critical.
Not critical (2)
Food-contact surfaces not cleaned or sanitized right
The department's words
K14 Food contact surfaces clean, sanitized
Washed and wet equipment stacked on top of each other at the equipment storage rack. [CA]: Equipment and utensils must be properly air dried after sanitizing and prior to stacking.
Time as a control not marked or logged
The department's words
K08 Time as a public health control; procedures & records
Potato and cauliflower dish and pizza located at hot box are part of the Time as a Public Health Control procedures but are not time marked. [CA]: Properly implement TPHC by marking food to indicate 4 hour time limit when removed from temperature control. Food must be discarded if not consumed or served after the 4 hour time limit. [COS]: Employee filled out TPHC log during inspection.
Source: County of Santa Clara Department of Environmental Health. This is the department's data, not CleanCleaver's. See the department's full record (opens the department's site)
What you can do
As a customer of School Caterers @ Canyon Heights Ac, you can:
Learn how these get fixed
Free, step-by-step guides for each item.
- Floors, walls or ceilings need cleaning or repair In CleanCleaver: Sweep and mop
- Garbage uncovered or not taken out Read the free guide
- Time as a control not marked or logged Read the free guide
- Thermometer missing or reading wrong Read the free guide
Let School Caterers @ Canyon Heights Ac know
Ask for the manager. School Caterers @ Canyon Heights Ac can only fix what it knows about.
The department lists no phone for this place.
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Complain directly to the health department
We are not the health department. You can report to them on their site. Report to County of Santa Clara Department of Environmental Health (opens the department's site)
When regulars speak up kindly and kitchens fix things, the whole neighborhood eats well. Now you know what the inspector found, and what you can do about it.
Do you work at or run School Caterers @ Canyon Heights Ac?
See the plan to fix each item and show what you did.
Address thisAbout this record
Opens the county's own page for this place.
Most people don't know what a normal result looks like for a place that's open every day. The ranges use each place's last routine inspection in this area. No other county is mixed in.
100 means the inspector found no problems. Santa Clara County takes points off for each problem. Big ones take off more.
The county posts a green, yellow or red placard after each inspection, and gives routine inspections a score. In the county's data, a routine inspection with no violations listed scored 100, and the score drops as violations are found. The county's page does not say which scores or findings give each color: ask the department.
- Inspection type
- Routine inspection
- Result
- 89 out of 100 (Green placard)
- Source
- County of Santa Clara Department of Environmental Health
This is not an official ranking or grade. See the official source: County of Santa Clara Department of Environmental Health (opens the department's site) .
Information on this page may be out of date. Check the original source to confirm.